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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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R
Ravisagar3108
from Mumbai, Maharashtra
Nov 18, 2019
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Sir

I have repeatedly call from No. +91 [protected] since last two days, almost 35-40 calls. If i receive the call there is no response from that side. I sent a message stating that I will report to police about this number, even he calls every 10 min.

kindly take action against that number and help me
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    R
    Rounak Mohanty
    from Balangir, Odisha
    Nov 18, 2019
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    We have been duly making payments for airtel postpaid through neft. But they still claim that we haven't made any payments and thereforehave snapped our connection. This kind of harrassment has been done for a number of times. We mailed them and attached a proof of payment. But still we don't find any action from their end.
    They are imposing to make payments through airtel payments bank app.
    Airtel customer support has been notified about the posted complaint.
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      S
      Shailesh Salian
      from Pune, Maharashtra
      Nov 18, 2019
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      Address: Thane, Maharashtra, 400604

      Hii Airtel,

      One of my tata docomo number has been deactivated and now i need to activate the number as it is linked with my adhaar card .i am using the airtel since many years also i need swith my tata docomo number with airtel

      The old deactivated number is [protected]
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        D
        dipesh goswami
        from Delhi, Delhi
        Nov 18, 2019
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        They offer extra data and bonus data, which appears in airtel app but cant be used, its just fake. They are fraudsters, fake schemes and fake promises. They shows advertisement of extra 32 gb data which appears in app but u cant use it.in post paid connection they offer you extra 20 gb or more for some months which they deduct even when you dont even use.
        Airtel customer support has been notified about the posted complaint.
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          @tul1
          from Noida, Uttar Pradesh
          Nov 18, 2019
          Resolved
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          Resolved

          Address: Nand bag indore, Indore, Madhya Pradesh, 452015

          Hello,

          My mobiles net & call services has been blocked by Airtel. I was trying to register the complaint via Airtel customer care and they were refusing the request.

          The problem was started from the early morning of the day. When I was trying to call on one of the number I saw that there is no call services available on my no. And I got the notification like phone services blocked, voice services blocked.
          For this problem I contacted to customer representative and Digvijaya sing senior supervisor but they refused my complaint against such issue and they did not registered the complaint. They only suggested to replace sim card but the card is without scratch. It look like new.

          Kindly help on this.

          Me be the reason blocking voice services is too many complaints against Airtel about there services. I was facing problem s like data lost, net slowness, voice /call recording on my number etc. That's why they blocked my service.
          Nov 19, 2019
          Complaint marked as Resolved 
          No email, no details of resolution, no info of status of sim on email or screen shot, provided by them only said that replace sim in Airtel gallery.
          Airtel customer support has been notified about the posted complaint.
          Nov 19, 2019
          Updated by @tul1
          Why this complaint marked as resolved?
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            P
            pratyush pratyay
            from Delhi, Delhi
            Nov 17, 2019
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            Address: Manjunath nagar, raghuvanahalli, kanakpura main road, 560062

            From past 4 months I am complaining on internet speed issue for my Airtel 4g sim card on Airtel customer care, despite of that no action has taken place. They use to say it'll be solved keep patience, am i giving money to keep patience for this type of internet speed. They call it fastest network in India, i don't know on what basis. Many complaints are also lodged from my side, but no action has taken place. I'm using my 4g sim card and getting the speed of 2g. This situation is ridiculous. Kindly help it out.
            Airtel customer support has been notified about the posted complaint.
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              M
              manikantamani968
              from Vijayawada, Andhra Pradesh
              Nov 17, 2019
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              Address: D NO 20-8-27/C NEW AYODHYA NAGARRAMADASU ADI NARAYANA STREET, Krishna, Andhra Pradesh, 520003

              Smart recharge of rs.23 failed
              My mobile no is [protected] which is 3g sim
              I'm getting otp but recharge fails
              I couldn't able to recharge
              I tried with airtel app and also through airtel website
              I also want to know that whether 3g services stopped
              Why there is no customer service for this network
              I'm tried 121 198 number but it is not forwarding to call to anyone
              Airtel customer support has been notified about the posted complaint.
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                K
                kalluri sandeep
                from Hyderabad, Telangana
                Nov 17, 2019
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                Address: Hyderabad, Telangana, 500032

                - incident from july 2019

                - +91 [protected]

                - i want to check whether my phone calls are been tapped or not. When ever i receive or dial a call i can hear other voices. I want my privacy and this is my right and so i want a confirmation from airtel office. I previously gave a complaint on this before but no response from airtel.

                - i request airtel communication for proper solution

                - e-mail id kalluri. [protected]@gmail.com
                Airtel customer support has been notified about the posted complaint.
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                  sushant kumar singh
                  from Mumbai, Maharashtra
                  Nov 17, 2019
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                  Address: 560061

                  I've ported my no.[protected] from vodafone to airtel and i've also inserted new sim but verification call to 59059 is not connecting. Every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number, along with this there's poor network signals in our locality. I couldn't believe how airtel is so weak in customer service.
                  Airtel customer support has been notified about the posted complaint.
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                    N
                    Nagendrakumar Battiprolu
                    from Hyderabad, Telangana
                    Nov 17, 2019
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                    When my prepaid account going expire which is intact with my service activation charges as per new trai rule, i am receiving communication alert in my reginal language is pronounced in high severity/ in a improper /unfriendly way.

                    It is pronouncing as a warning. The message details in english is:
                    Warning! Your airtel mobile's outgoing services will be stopped on …. To continue the services recharge with your faviourate unlimited pack.

                    In english not sure how severe the word "warning" is but in telugu it somewhat terrying the customer and making him force to react or obey to the ask. The word "gentle remindder" or another high priority word is much better to understand the importance of the event and minimise the harshness and make the customer to take necessary action by making him understand the situation in a good manner. With follow-ups. The word "warning" in telugu is generlly issued by govenment body as per acts
                    Airtel customer support has been notified about the posted complaint.
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                      V
                      Vishwa1809
                      from Chennai, Tamil Nadu
                      Nov 16, 2019
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                      Hi team,
                      I am writing to you to share my experience on raising a tv remote request i have raised with service reference no 97253699.

                      I have raised this request yesterday i. E 15th nov 2019. I was told by the technician after he visited our house that he doesnt have the necessary remote and he would have to procure it nevertheless had closed the ticket and requested me to please wait till tomorrow i. E 16th nov 2019. I waited and after not receiving any calls i again was forced to call airtel customer care number. This time i was promised to resolve the issue within 7.30 pm ist. At the time of writing this mail it is 9.15 pm and my request for a new remote remains open.

                      I am appalled by the service provided by airtel since this is the second time i am being forced to write to you about the quality of the service.
                      Airtel customer support has been notified about the posted complaint.
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                        P
                        Pranjal15596
                        from Phalodi, Rajasthan
                        Nov 16, 2019
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                        Address: Lucknow, Uttar Pradesh, 226022

                        Hi,
                        (Here's the detailed description of mental trauma i went through because of airtel)
                        I changed my network to airtel through mnp 2 weeks ago. After 4 days since mnp request, network was gone from my previous service provider so i changed my sim but network didn't show in airtel sim. I complained to retailer he said wait for 24 hours, after 24 hours he said the same thing again. So after 48 hours when he couldn't resolve the issue he told me to swap the sim. I didn't trust him for further service so i moved to airtel store to swap the sim for which they charged 30 rs. Even after customer care said it was free of cost. After 6 hours network showed on my phone. I was happy (Didn't know that problem was gonna start from here). I downloaded airtel app, i verified my details, but sim status was showing inactive in the app. So i called customer care (Used 5 rs. Which i already got in my sim). He said that don't worry your sim is active recharge your sim to get service. I went to the shop asked him to recharge frc495. But he couldn't as it was showing "bad voucher" error while doing recharge. So he called customer care they said that customer used some balance that's why its showing this error. Also i tried some other recharge online but it was showing same error. So i went to airtel store, they wrote my number and told me to wait for 48 hours it will be resolved. Guess what it didn't. So i went there again but the store was permanently closed for some reason (Probably because of their lousy service). So i moved to other nearest airtel store they tried to recharge but it was showing same error. I asked them to call the company to see what's the problem, they told me that we can not resolve this from here you have to go to the main office in the city (Lucknow). It was 10 km away but i went there. It was close for some reason although it was working day and time. So i returned home called customer care filed a complain, they told me it'll be resolved in 3 days but it didn't. I called them again they told me that my complain has been resolved. I asked them how is it resolved if i am still not able to recharge. They told me that they forwarded my complain wait for 3 more days (I didn't). I called them next day they said that the problem is not from here go to the main store in you city.
                        I am frustrated now i can't go back to my previous network cause it requires 90 days to make another mnp request. I was so wrong to think that airtel has changed. I forget that they used to charge 250rs. For 1 gb 2g data.

                        Now its been 2 weeks, my number is out of service for 2 weeks. That's my main number attached with my every bank account so i can't make any transactions cause it requires verification and otp and stuff.

                        After 90 days i will move to another network obviously. Then i will port every airtel number in my family to another network cause i don't want my family to go through this mental trauma.

                        I am saying this is the worst service from airtel, and i am the guy who uses bsnl also.
                        Nov 16, 2019
                        Complaint marked as Resolved 
                        Not resolved yet.
                        Airtel customer support has been notified about the posted complaint.
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                          M
                          Mounika Poosa
                          from Mumbai, Maharashtra
                          Nov 16, 2019
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                          Address: 43-179/2, Hanuman Nagar, Moula-Ali, Hyderabad, Andhra Pradesh, 500040

                          Hi, i took a sim card with the number my brother in law holds. It got disconnected as he lives in us currently, so took a new pospaid sim with the same number. Submitted all the documents too. Airtel store person said it will get activated in 3 days but it's been one month, everytime i call them they said the approval is taking time it may take 2 more days for activation, visited the store too again but they responded in the same way. It's been more than a month and the sim is not activated yet.
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            shubham sikhwal
                            from Indore, Madhya Pradesh
                            Nov 16, 2019
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                            Address: 13,charbhuja gali,thavriya bazaar,ratlam, Ratlam, Madhya Pradesh, 457001

                            To,
                            Airtel service team

                            Hi this is Shanti Malviya having prepaid connection no-[protected]. I lost my mobile yesterday therefore i want to request the airtel team to kindly block the sim card and to issue a duplicate sim card at the earliest.

                            thanking you,

                            Sudhir kumar
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                              A
                              Ann Mary Jacob
                              Nov 16, 2019
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                              Address: 1687/A, New No 20 Bethel Street Hrbr 2nd Block Kalyan Nagar, 560043

                              Dear team,

                              This is to inform you that your roaming facilities are too bad

                              I had activated 4000 rs package for uae
                              But not able to check data and call balance

                              This is a postpaid and what you expect me to do to use it more than limit without knowing and you guys charging me additional

                              This is fraud

                              U should work on it
                              Otherwise if any amount exceeds i wint pay a single penny

                              Number [protected]

                              Regards

                              Ann
                              Airtel customer support has been notified about the posted complaint.
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                                L
                                Lourdes Jeanette
                                from Chennai, Tamil Nadu
                                Nov 16, 2019
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                                Address: Chennai, Tamil Nadu, 600096

                                I've been a mobile customer of airtel for the last 8 months. 2 months back i changed the plan to a higher value package. Everything went fine till u got a whopping bill, 2 times the value of the package.

                                When i called customer care, they are not bothered to look into the problem other than saying that it is correct and to pay for the entire bill. When details are asked they just say that the bill is right and to pay asap.

                                This is literally arm twisting the customer into payment. Highly unethical and disappointing!
                                Airtel customer support has been notified about the posted complaint.
                                Nov 16, 2019
                                Updated by Lourdes Jeanette
                                The complaint had been resolved successfully
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                                  V
                                  VIKESH POOJARY
                                  from Mumbai, Maharashtra
                                  Nov 16, 2019
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                                  I am facing issue my mobile number during recharge. This number was ported from vodafone to airtel. I have started facing this issue since a month now. Earlier i was able to recharge my number.

                                  1. Unable to recharge from airtel wallet. Message that i get is "unable to reccharge". It is working fine with other airtel number.

                                  2. Unable to recharge for internet, paytm and other modes. It give message unsuccessful transaction. This is happening only with my mobile number, it is working fine with other airtel number.

                                  3. I tried with other person asking him to recharge my number but it fails.

                                  Finally i unable to recharge my mobile number [protected].
                                  Airtel customer support has been notified about the posted complaint.
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                                    N
                                    Nikkuwal kuljeet
                                    from Noida, Uttar Pradesh
                                    Nov 16, 2019
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                                    Address: A 52 Jain colony part 3 Uttam Nagar west ,Near Durga Mandir ., New Delhi, Delhi, 110059

                                    Dear team, regret to inform you that in my location your airtel network is very very worst. Please send your rf (Signal test engineer) team to check our
                                    Strength, as soon as possible. We faces same issue from last one year and do many complaints against this concern to your customer care executives but no one resolved our issue. Due to you weak strength network issue hundreds of consumers effected by this and migrate their connections in other. Please send your team as soon as possible.

                                    Do as needful.
                                    Airtel customer support has been notified about the posted complaint.
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                                      purushothambg
                                      from Delhi, Delhi
                                      Nov 16, 2019
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                                      Address: #25 RV shetty layout 2nd cross seshadripurum, Bangalore, Karnataka, 560020

                                      I have inserted new sim and called to 59059. The call was unable to connect. Verification by airtel was done and told us the aim activates with in an hour but we waited for two days. No response from the airtel. Very poor in consumer relationship.
                                      #airtel #poormanagement #delayin services. If airtel do not resolve this. I will shift from airtel to jio. Jio offers better service than airtel. I will recommend all my friends to go for jio instead of airtel
                                      Airtel customer support has been notified about the posted complaint.
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                                        J
                                        Jayesh Devre
                                        from Delhi, Delhi
                                        Nov 16, 2019
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                                        Address: Nashik, Maharashtra

                                        Hello sir,

                                        I have accidentally recharged a wrong number instead of right number from amazon recharge service.

                                        I am looking forward to recieve a help regarding reversal of same.

                                        Right number :[protected]

                                        Wrong number:[protected]

                                        Reference number ([protected])
                                        I have attached the screenshot of the recharge done by amazon on wrong number
                                        Order id of amazon (#[protected]
                                        Please help me sir
                                        Airtel customer support has been notified about the posted complaint.
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