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Updated: Sep 19, 2026
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R
roquibul7
Mar 12, 2020
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Address: Bagnan, Howrah, West Bengal, Howrah, West Bengal, 711303

Dear sir
After lodging complains here on slow 4g speed of airtel in my prepaid [protected], the aforesaid company has deducted 1 day from 4g data pack validity. My previous airtel 4g data pack was valid until 11th april, which is reduced to 10th april 2020. The pop up msg (Not saved msg) came this morning saying "as per government rule 1 day has been deducted from your 4g data pack". I still don't know what offence i made to encounter such grievance.
Is it that a punishment for posting complaints here, plse rectify.
And if this continue people will lose belief on government law and enforcement.
Airtel customer support has been notified about the posted complaint.
Mar 12, 2020
Updated by roquibul7
PLSE See the validity below

Mar 12, 2020
Updated by roquibul7
PLSE calculate 164 days, starting from 30th October 2019

Mar 13, 2020
Updated by roquibul7
Important note to Airtel, PLSE don't call me for calling same.
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    A
    Anuja.singh1
    Mar 11, 2020
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    Address: New Delhi, Delhi, 110068

    My data balance in the prepaid airtel number which i use in my mobile all of a sudden showed the balance as 0, shockingly as i had unused balance of 1.5 gb and my recharge date was on[17 feb 2020]. How can you deduct the unused balance? I need this issue to be addressed and suitable explanation with the balance to be reversed to my account. This has happened to me the 2nd time in the past 2 days which is why i now come to realize that airtel service provider is none better than the rest which they otherwise claim to be.
    Airtel customer support has been notified about the posted complaint.
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      N
      Neet Parikh
      from Powai, Maharashtra
      Mar 11, 2020
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      Address: Vadodara, Gujarat, 390024

      I recharged a wrong number using google pay. I hereby request you to please abort and revert the transaction and issue refund. Please do look into the remedy as early as possible with a sincere request to provide a needful solution of cancelling the transaction and issue refund. I am hereby attaching the details as below:

      Wrong number: [protected]
      Amount - ₹598
      Correct number: [protected]
      Operator name: airtel gujarat
      Upi id : [protected]@okaxis
      Operator transaction id: [protected]
      Airtel customer support has been notified about the posted complaint.
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        S
        Swapnamoy Paul
        Mar 11, 2020
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        Address: Swami Arunananda Sarani, Surya Sen Colony, Block-A, Ward No.- 34, Darjeeling, West Bengal, 734004

        Why everytime when my balance goes above 60 you deduct rs 60 from my main balance. It happened 4 times till now. This is a pure scam. When i contact the customer care they say that you called a special number & that too of 13 secs. Everytime they say the exact same duration of call. But in real no call goes from my side. Yesterday (10.03.2020) i recharged with Rs49 & previously had more balance & today when I checked it showed Rs 2. If I don't get any proper reason & don't receive my refund in main balance. Then it's High time to register a case in consumer court.

        SITAL PAL
        SILIGURI
        WEST BENGAL
        MOBILE NO [protected]
        Airtel customer support has been notified about the posted complaint.
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          O
          opalashish
          Mar 11, 2020
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          Address: BILASPUR, 495001

          Fixedline no.[protected]_dsl
          Fixedline no.[protected]

          I am ashish singh chauhan from bilaspur. I was taking a connection of jio fiber. But an executive of airtel, to said wrong commitment has sold me service of airtel. That was my biggest mistake to trust in airtel product. I have paid approx 2474/- rs by google pay to buy this connection. Airtel has told me that they are providing me 24 mbps speed. From[protected] phone and wifi has been stopped. Never solve the problem till date.

          Date of installation[protected]
          Sold by product - xstream fiber
          Speed - 24 mbps
          Actual getting - 1 mbps on only one day after that getting below 1 mbps
          Landline and broadband - not working from[protected]

          I want solve this problem today. I will never pay bill of 1 month as compression. Or refund my deposit amount 2474/-.
          Airtel customer support has been notified about the posted complaint.
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            J
            Jsvarulraj Raju
            Mar 11, 2020
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            Address: Seathiyathoappu, Cuddalore, Tamil Nadu

            Respected sir i saw a free offer from airtel.in seathiya thoappu place, displayed mnp customer will get one month unlimited calls 42 gb data free. So i ask to retailer free offer change process. But she ask my phone did process. Then i ask again to her. I can do it my self mnp. And finally i ask when will offer addedd to my account mam. She told you have pay recharge. Get 50 rupees for fee. Please take action against malpractice.
            Airtel customer support has been notified about the posted complaint.
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              A
              Akash Sati
              Mar 11, 2020
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              Address: 263628

              Sir in kathpudiyachhina district bageshwar no network coverage from Airtel .I have recharged my Airtel no with one year subscription but in kathpudiyachhina no network coverage so my number not in use in this area that's why iam in problem for one month, so please sir network provide in this area as much as possible .
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                C
                Chauhan Hitesh_P
                from Powai, Maharashtra
                Mar 10, 2020
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                Address: Kheda, Gujarat, 387002

                Unfortunately i done wrong number recharge so, i want to recharge reversed for my airtel prepaid number. Here my details
                Wrong number - [protected]
                Correct number -[protected]
                Amount - 249 rs.
                Trans. Id -[protected]
                Trans. Date - 10th march 2020.

                Here my e-mail address
                [protected]@gmail.com
                Please, solve the problem or cancel my transaction and refund my amount as soon as possible.
                Airtel customer support has been notified about the posted complaint.
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                  S
                  Ss777
                  from Bengaluru, Karnataka
                  Mar 9, 2020
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                  Address: electronic city phase 1, Bangalore, Karnataka, 560100

                  I have recharged the telephone number [protected] on 20th feb 2020 with inr 551 through airtel payment bank. The transaction id is [protected]. The payment was made through airtel payment bank associated with number [protected].
                  Despite this recharge, bsnl has barred all outgoing from the number [protected] and have not credited the recharge amount to this number.

                  I want to confirm if airtel has paid the amount to bsnl at all? The amount has been taken from my account for which there is a transaction id. But i have no proof from them if this amount was actually paid to bsnl. I tried reaching them on phone but they cc rep was not clear how he can prove this amount was paid to bsnl. I wrote to them at their wecare email id and i have not got any response yet.

                  I need airtel to confirm thsi amount was paid to bsnl and provide me the proof of this transaction so that i can quote it to bsnl and get my rightful recharge.
                  Airtel customer support has been notified about the posted complaint.
                  Sir my airtel prepaid number [protected] is issued through my brother's id but now I want to change the ownership and connect it to my id.
                  Please help me out.
                  MY airtel[protected] sim is not working last two days.not covering the network
                  I port my no. Idea to airtel . I cant call to anyone Enfect i cant call 198or 121 also. I complain many times but there is responce.
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                    R
                    roquibul7
                    Mar 9, 2020
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                    Address: Bagnan, West Bengal, Howrah, West Bengal, 711303

                    Dear sir
                    It's seemed, it's my regular practice to post slow 4g network of airtel prepaid service active in my [protected]. The slow network has become my harrowing hell and it haunts me throughout the day. Additionally, the company is started forwarded msg in my number stating, my validity of the 4g service tobe shorten than the existing 11th april deadline.
                    I can't access the net with slowest ever 4g network of airtel.
                    Plse take suitable measures against the company attitude into this matter.
                    Thanking you
                    Roquibul
                    Airtel customer support has been notified about the posted complaint.
                    Please send the payment receipt of mobile no. [protected] for month of Jan-Feb 2020. Date of payment: 26.02.2020, transaction no.[protected] & amount of Rs. 888.00.
                    roquibul7's [Complaint's author] reply, Mar 12, 2020
                    You asking me ?
                    I wil have the many time this problem sir
                    Wat problem means coming
                    You not call allowed this number telling so many times I will give the complaint sir...
                    Pls attend outgoing call is not going pls clear this problem sir..pls...sir
                    [protected], this number only having the problem sir...
                    Rudhresh's reply, Mar 2, 2020
                    Not going outgoing call many times sir..
                    9790985692 this number only having the problem sir...pls clear this problem pls sir
                    Urgent sir...pls attend my problem pls clear the outgoing call problem sir...pls
                    I ported my jio sim to airtel, the old sim is completely disconnected now, then i inserted the new airtel sim, but no signal.
                    Airtel customer care executive said me to contact the retailer...What next ??
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                      N
                      Neetu Dhanju
                      Mar 9, 2020
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                      Address: 560037
                      Website: Airtel.in

                      Incoming and outgoing services stopped from past 2 months for postpaid (Sim is converted prepaid to postpaid by company without any intimation) airtel sim but still bill is getting generated.
                      My sim was automatically blocked by provider after asking they informed they will change sim and convert sim from 3g to 4g that's they have blocked all 3g sims. Also one day before i did recharge of 250rs. To my prepais sim which is waste. I was informed that sim services will remain same and it will be prepaid only, but later they converted to postpaid and i got bill of 845 and when i was asked they said sorry and said no need to pay bill since it is there mistake and i asked them to stop my services because i was not happy. Now my services are stopping but still bills are getting generated.
                      I have called multiple times to stop my sim and raised complaints also but still no action from airtel and keep calling me again and again on my other number, irratating me and wasting my time as well.
                      Below are complaint number which i raised to airtel.
                      Airtel complain number - [protected]
                      [protected]
                      [protected]
                      Airtel customer support has been notified about the posted complaint.
                      I did a recharge of 219 on my AIRTEL app
                      After entering otp the money got deducted and a message occurred saying duplicate record
                      MY TRANSACTION ID (S[protected]
                      I have request for porting of sim to Siegel. At around 10 pm my previous sim stopped working so I inserted Airtel sim and followed procedure and entered 5 digit otp. However now my previous sim isn’t working and neither my new one is and I have an important interview to attend tomorrow.
                      In waghbil naka, Thane Airtel network is worst from few days and can't access net from phone or WiFi using Airtel router as well. Can you please help resolve this issue.
                      For past few months i disnt recharged my mobile so that sim is deactivated.
                      Sir,
                      I port my mobile number [protected] from jio to airtel in haryana. Now at the time of verification i came to uttrakhand circle. Due to this telephonic verification at 59059 not done.
                      My alternate number[protected]
                      Network speed slow
                      High speed please in network
                      Customer ID: [protected]
                      Order ID: 9588051
                      Need to cancel the activation and want refund
                      Called customer care many times but no use I'm helpless I don't find cancellation process in airtel app and also in airtel website

                      I have existing dth connection but by mistake I did new connection recharge want to cancel immediately
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                        R
                        rahulsingh18
                        from Mumbai, Maharashtra
                        Mar 9, 2020
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                        Resolved

                        Address: Ghatkopar, Mumbai City, Maharashtra, 400075

                        Hi, i live in ghatkopar, mumbai. Have been using airtel for almost a year now. Lately since last month - i am facing almost zero network at my residence. Have raised numerous complaints but to no avail. There are 4 airtel users at my home and we struggle for getting a single bar of signal on our phones. Airtel is least bothered with this - what surprises me is that this was exactly opposite a month back - we were fully enjoying the network reception and never had any complaints.
                        Mar 14, 2020
                        Complaint marked as Resolved 
                        hi the network has now improved - thanks
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          AmolPatil8273
                          Mar 9, 2020
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                          Respected higher authorities of airtel

                          This is my airtel number

                          [protected]

                          Lattitude and longitude
                          19.71122
                          75.99468

                          Address
                          Room 36 pimplegaon mali, jalna district maharashtra 431207

                          This is jalna airtel officer
                          [protected]

                          He had came after escalating matter to [protected]@airtel.com

                          He is not coming we are forcing him to come on time he is frustrating us

                          If he will not give us response and service to me then i will take this matter to gopal. [protected]@in. Airtel.com and pankaj tiwari sir corporate. [protected]@bharti.in

                          Plz forward my concern to relavant team and network team

                          Otherwise i will continuously mail to this higher authorities if i not get the resolution then i will mail to [protected]@trai.gov.in and [protected]@trai.gov.in

                          Plz it is humble request do the necessary action against rf team officer
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            SwapnilShivalkar828
                            Mar 9, 2020
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                            Respected complaint department of network team

                            My name is ramnath magar

                            This is my operator number
                            [protected]

                            Lattitude and longitude
                            19.9679 and 75.76953

                            Address
                            Room 27 b anvi village, badnapur, jalna district maharashtra 431202

                            Sir i had bring one complaint regarding the network coverage in our village there is no network at all everyone is frusted of world class network... But not getting call and internet access

                            We are totally frusted of network coverage in our area plz registered plz do the needful on urgent basis and registered the complaint

                            We can't communicate to doctor, hospital, ambulance, family member no communication happen

                            My husband is in indian army going to outside to secure

                            Plz send the rf team network department regarding network coverage.. I m willing to give land for network tower installation process. Not bother about the package what company provide to us

                            Plz registered appellate complaint of network coverage and send the team on urgent basis

                            Registered appellate complaint for 39 days let the investigation began from u r end

                            Registered new complaint number of network coverage and provide request number

                            Allternate number
                            [protected]
                            [protected]
                            Airtel customer support has been notified about the posted complaint.
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                              R
                              RamnathMagar
                              from Mumbai, Maharashtra
                              Mar 8, 2020
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                              Respected sir / madam

                              My name
                              Ramnath magar

                              This is my bharti airtel number
                              [protected]

                              This is latitude and longitude
                              19.44548
                              75.28916

                              This is my address
                              Land23 erandgaon taluka shevgaon district ahamadnagar maharashtra 414502

                              Requesting for airtel higher authorities to registered network complaint plz do the needful on urgent basis

                              Registered appellate complaint and send the team on my location

                              Send the regal team on urgent basis...

                              I m ready to give land for network tower installation to airtel... Plz send the network team on my location frusted of airtel network from airtel

                              No network available in entire village...40000 subscriber are facing this issue

                              Allready many complaint had given but airtel is not assisting my complaint

                              If i will not get the resolution from airtel then i will knock the door of trai tribunal authority of india...

                              Please call me on my allternate number
                              [protected]
                              I want to elaborate the concern in front of airtel higher authorities

                              And plz provide me the complaint number of my concern registered appellate complaint for 39 days
                              Airtel customer support has been notified about the posted complaint.
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                                AmolShindej
                                from Mumbai, Maharashtra
                                Mar 8, 2020
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                                Respected airtel esclation team

                                This is my bharti airtel number
                                [protected]

                                This is my lattitude and longitude
                                19.52053 and 76.20869

                                Address of network coverage
                                Room 94 b parthur near shankar mandir pandurpur express road, parthur jalna district maharashtra 431501

                                Airtel offficer had reached to the destination and given to the planning team report of new site rf team offficer [protected] asked them they had approved new site and given report to the planning team for paper work

                                We are waiting for the next tean to come with us we are ready to give ve land for network tower installation

                                Sir plz send us team for further communication for paper work of tower installation on our land

                                We are waiting for the tower installation team to come and do the legal formalities of tower installation paper work with us in our land

                                My allternate number
                                [protected]

                                Waiting for the paper work of tower installation team had visited and approved new site on my land for network tower installation process
                                Airtel customer support has been notified about the posted complaint.
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                                  RahulSalvejj
                                  from Mumbai, Maharashtra
                                  Mar 8, 2020
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                                  Respected higher authorities of airtel department

                                  This is my bharti airtel number
                                  [protected]

                                  This is my lattitude and longitude
                                  19.45497 and longitude 76.21186

                                  Address
                                  Room 34 ashti village parthur ashti road, shrishti tanda, jalna district maharashtra 431501

                                  Escalation team it is request to [protected]@airtel.com department to register my network coverage complaint of our area having no network from 1 year we are facing this issue...

                                  We are staying exactly national road pandharpur express road where is duty of every telecom operator to give network.. But we are not getting network at all no call no data no network stick

                                  Plz registered network complaint and forward my concern to network complaint of jalna district offficer of network department and tell them to visit at my location and analysis the root cause of network coverage problem

                                  I m willing to give my land for network with all necessary permission from local government authorities which airtel department required

                                  So plz escalate my complaint on urgent basis and registered the complaint and provide me the complaint number of my complaint and forward to network team

                                  Allternate number call me
                                  [protected]
                                  Airtel customer support has been notified about the posted complaint.
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                                    Aarushi Mehta
                                    Mar 8, 2020
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                                    Address: Bangalore, Karnataka

                                    I am using airtel mobile [protected]. Despite adding an unlimited data pack for 599, this company has put spurious charges of more than 2000 rupees as deductions for data usage. This is not post daily data balance deduction for extra usage as my speed was throttled under 64kbps and a message informed of the same.

                                    When i make recharges for additional balance, i do not get this service, so it means airtel must be using the newly added packs against this debt?

                                    I am unable to get customer service to respond to me.

                                    This is insane. I cannot afford this and this is theft.
                                    Airtel customer support has been notified about the posted complaint.
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                                      Krishika04
                                      Mar 8, 2020
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                                      Address: 2, Harpreet nagar, bahadurke road,, Ludhiana, Punjab, 141008

                                      Hi sir/madam,
                                      My complaint is for airtel payments bank.
                                      In short i add 219 rs.in airtel money and they didn't told me that i can't use it for recharge or anything.
                                      But now i'm calling them for 2 days and they are saying that i have to give them address proof my proof which i can provide but also they are asking for pdf of 219 rs. Transaction which i can't provide bcoz my bank doesn't give me i can send the screenshot of that transaction of rs. 219.
                                      That's not fair that i can add money again and they will add it without warn me that i can't use it, like they are blocking my money, please help me bcoz this is not a problem of rs. 219 this is fraud and harassment and they are making millions of rupees like this
                                      Thanks and regards
                                      Rohit kumar
                                      [protected]
                                      Airtel customer support has been notified about the posted complaint.
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                                        Debjeet Barua
                                        Mar 8, 2020
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                                        I have changed my airtel sim from child connection to another rs.399 postpaid connection... After deactivation of the old sim, i placed the new sim having mobile number [protected] and waited for 7 hours for network to come. At 7.30 am i called 59059 for televerification and input otp which i got in my alternate number. At 8.00 am again i called and one lady told me that it will take maximum 4 hours to activate. But after even 5 hours no activation and now 59059 is also not working. Just worthless service from airtel.
                                        Airtel customer support has been notified about the posted complaint.
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