Airtel Complaints & Reviews

I have recharged my set top box id [protected] with rupees 300/- on 18.02.2020 for safe custody of one set top box id [protected] - 002 for 6 months and in another set top box i told them to recharge channel no 193 (Miniplex hd) and another channel no 235 (& xplore hd) for a month. Initially both the channel was active but after a week or so both the channel were showing message "this channel is not part of your package". Initially i lodge a complaint with customer care they assure me to get a call back within 24 hours but no call came to my registered mobile. On 09.03.2020 i again lodge the same complaint and they told me that it will be resolved within the next four hour. They didn't even provide any complaint number. Today i also made a complaint but the same thing happened. On previous several occasions they might deduct my account balance without informing me. But this i just have the proper details. As i'm presently having annual subscription till june 2020 so i don't want to switch providers it actually provides me certain loss of my hard earned money. Today i got the docket no after requesting for the same. The docket no is 22442393. I appeal you to penalise the company with minimum rs 1.00 lakh along with my annual subscription charges. They are cheating people and they provide me mental harrasment.

Sir i have made payment of rs 6100 on 02/03/2020 and rs6100 on 13/03/2020 however neither my connection is active noe refund was initiated

Dear customer your airtel product payment txn id :[protected] of rs : 6099.0 is processed successfully. Please keep the txn id for future reference.
Second payment details in attached photo

Got a new sim from airtel express hassan
Customer care executive dint care to ask my email and said number will be active within 15-20 mins
As informed i called from new number which asked for otp sent to alternate number which i entered and ivr said phone will be activated in 4 hrs and call got disconnected
I inserted that sim into agricultural mobile starter and left that place
Now my sim is not active

I have been used airtel for more than 10 years now for my mobile. Suddenly today i get a message that out going calls will be barred on this number. I have been paying all my bills on time. I have airtel for my landline at home and my wife also uses airtel.

I called their support and they have taken a complaint and i am told it could take up to 8 days to resolve!!!

So for the next 8 days i cannot make calls or receive calls.!!

My mobile number [protected] got international roaming activated, without my consent. Now i have been charged rs.4498 + tax as one time charges. Further rs.470.20 as usage charges (In next bill).
I made complaint about this and asked for waiver of the amount, through e-mail. There is a lengthy activity of mails and replies. But there is no solution for me. They are adamant about getting the amount paid by me.
When i visited indian customer complaints forum, i saw so many people made the very same complaint and nobody got any remedy.
It seems to be a regular practice by airtel and this is like pick pocketing from the customers.
Can you guide me how to make this as a complaint to trai or can i get solution for this through consumer court.

I'm not able to receive one time password (Otp) for the verification of my airtel number with any apps for logging in... Like whatsapp, telegram etc. Even the airtel app!!!
The request for otp is processed and i receive the same only after a day or so and thus i find it difficult to log in to my social media account.
This problem is troubling me a lot... It's sad to say that this has been going on for past two days...
Please do make a solution for this problem as soon as possible.

Dear sir,

My number [protected]. My sim got into no service mode 9 march night. Then i went to the nearest airtel service place which is 50 km away from my place. They swap the number into a new blank sim.

Told me to put it into mobile after 24 hours. I did the same.
Then after that one message came
Dear customer, your new airtel sim is active please restart your handset.

Afterward it went no sim service again.

Dear sir
After lodging complains here on slow 4g speed of airtel in my prepaid [protected], the aforesaid company has deducted 1 day from 4g data pack validity. My previous airtel 4g data pack was valid until 11th april, which is reduced to 10th april 2020. The pop up msg (Not saved msg) came this morning saying "as per government rule 1 day has been deducted from your 4g data pack". I still don't know what offence i made to encounter such grievance.
Is it that a punishment for posting complaints here, plse rectify.
And if this continue people will lose belief on government law and enforcement.

My data balance in the prepaid airtel number which i use in my mobile all of a sudden showed the balance as 0, shockingly as i had unused balance of 1.5 gb and my recharge date was on[17 feb 2020]. How can you deduct the unused balance? I need this issue to be addressed and suitable explanation with the balance to be reversed to my account. This has happened to me the 2nd time in the past 2 days which is why i now come to realize that airtel service provider is none better than the rest which they otherwise claim to be.

I recharged a wrong number using google pay. I hereby request you to please abort and revert the transaction and issue refund. Please do look into the remedy as early as possible with a sincere request to provide a needful solution of cancelling the transaction and issue refund. I am hereby attaching the details as below:

Wrong number: [protected]
Amount - ₹598
Correct number: [protected]
Operator name: airtel gujarat
Upi id : [protected]@okaxis
Operator transaction id: [protected]

Why everytime when my balance goes above 60 you deduct rs 60 from my main balance. It happened 4 times till now. This is a pure scam. When i contact the customer care they say that you called a special number & that too of 13 secs. Everytime they say the exact same duration of call. But in real no call goes from my side. Yesterday (10.03.2020) i recharged with Rs49 & previously had more balance & today when I checked it showed Rs 2. If I don't get any proper reason & don't receive my refund in main balance. Then it's High time to register a case in consumer court.

SITAL PAL
SILIGURI
WEST BENGAL
MOBILE NO [protected]

Fixedline no.[protected]_dsl
Fixedline no.[protected]

I am ashish singh chauhan from bilaspur. I was taking a connection of jio fiber. But an executive of airtel, to said wrong commitment has sold me service of airtel. That was my biggest mistake to trust in airtel product. I have paid approx 2474/- rs by google pay to buy this connection. Airtel has told me that they are providing me 24 mbps speed. From[protected] phone and wifi has been stopped. Never solve the problem till date.

Date of installation[protected]
Sold by product - xstream fiber
Speed - 24 mbps
Actual getting - 1 mbps on only one day after that getting below 1 mbps
Landline and broadband - not working from[protected]

I want solve this problem today. I will never pay bill of 1 month as compression. Or refund my deposit amount 2474/-.

Respected sir i saw a free offer from airtel.in seathiya thoappu place, displayed mnp customer will get one month unlimited calls 42 gb data free. So i ask to retailer free offer change process. But she ask my phone did process. Then i ask again to her. I can do it my self mnp. And finally i ask when will offer addedd to my account mam. She told you have pay recharge. Get 50 rupees for fee. Please take action against malpractice.

Sir in kathpudiyachhina district bageshwar no network coverage from Airtel .I have recharged my Airtel no with one year subscription but in kathpudiyachhina no network coverage so my number not in use in this area that's why iam in problem for one month, so please sir network provide in this area as much as possible .

Unfortunately i done wrong number recharge so, i want to recharge reversed for my airtel prepaid number. Here my details
Wrong number - [protected]
Correct number -[protected]
Amount - 249 rs.
Trans. Id -[protected]
Trans. Date - 10th march 2020.

Here my e-mail address
[protected]@gmail.com
Please, solve the problem or cancel my transaction and refund my amount as soon as possible.

I have recharged the telephone number [protected] on 20th feb 2020 with inr 551 through airtel payment bank. The transaction id is [protected]. The payment was made through airtel payment bank associated with number [protected].
Despite this recharge, bsnl has barred all outgoing from the number [protected] and have not credited the recharge amount to this number.

I want to confirm if airtel has paid the amount to bsnl at all? The amount has been taken from my account for which there is a transaction id. But i have no proof from them if this amount was actually paid to bsnl. I tried reaching them on phone but they cc rep was not clear how he can prove this amount was paid to bsnl. I wrote to them at their wecare email id and i have not got any response yet.

I need airtel to confirm thsi amount was paid to bsnl and provide me the proof of this transaction so that i can quote it to bsnl and get my rightful recharge.

Dear sir
It's seemed, it's my regular practice to post slow 4g network of airtel prepaid service active in my [protected]. The slow network has become my harrowing hell and it haunts me throughout the day. Additionally, the company is started forwarded msg in my number stating, my validity of the 4g service tobe shorten than the existing 11th april deadline.
I can't access the net with slowest ever 4g network of airtel.
Plse take suitable measures against the company attitude into this matter.
Thanking you
Roquibul

Incoming and outgoing services stopped from past 2 months for postpaid (Sim is converted prepaid to postpaid by company without any intimation) airtel sim but still bill is getting generated.
My sim was automatically blocked by provider after asking they informed they will change sim and convert sim from 3g to 4g that's they have blocked all 3g sims. Also one day before i did recharge of 250rs. To my prepais sim which is waste. I was informed that sim services will remain same and it will be prepaid only, but later they converted to postpaid and i got bill of 845 and when i was asked they said sorry and said no need to pay bill since it is there mistake and i asked them to stop my services because i was not happy. Now my services are stopping but still bills are getting generated.
I have called multiple times to stop my sim and raised complaints also but still no action from airtel and keep calling me again and again on my other number, irratating me and wasting my time as well.
Below are complaint number which i raised to airtel.
Airtel complain number - [protected]
[protected]
[protected]

Hi, i live in ghatkopar, mumbai. Have been using airtel for almost a year now. Lately since last month - i am facing almost zero network at my residence. Have raised numerous complaints but to no avail. There are 4 airtel users at my home and we struggle for getting a single bar of signal on our phones. Airtel is least bothered with this - what surprises me is that this was exactly opposite a month back - we were fully enjoying the network reception and never had any complaints.

Respected higher authorities of airtel

This is my airtel number

[protected]

Lattitude and longitude
19.71122
75.99468

Address
Room 36 pimplegaon mali, jalna district maharashtra 431207

This is jalna airtel officer
[protected]

He had came after escalating matter to [protected]@airtel.com

He is not coming we are forcing him to come on time he is frustrating us

If he will not give us response and service to me then i will take this matter to gopal. [protected]@in. Airtel.com and pankaj tiwari sir corporate. [protected]@bharti.in

Plz forward my concern to relavant team and network team

Otherwise i will continuously mail to this higher authorities if i not get the resolution then i will mail to [protected]@trai.gov.in and [protected]@trai.gov.in

Plz it is humble request do the necessary action against rf team officer