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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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U
umeshkumar88
from Mumbai, Maharashtra
Nov 26, 2019
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Respected sir / madam

This is my airtel number

Airtel [protected]

This is my address

Dandupur, ahibaran, dharauki, pratapgarh. Dharauki, uttar pradesh 230503

Latitude. 26.02776

Longitude 81.80807

Rf team had done survey of my location and approved for new site

Planning team had also visited on my location then they had approved new site on my location

Still waiting for paper work from bharti airtel for paper work and rent and packages from airtel

When my paper work will complete from airtel planning team

Plz resolve the issue on urgent basis

Send the team for paper work

Rf team is ready for new site planning team also approved then why there is delay from fianance team and legal team for paper work

Do the needful on urgent basis

This is my allternate number

[protected]
Airtel customer support has been notified about the posted complaint.
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    G
    gouri shankar Lowanshi
    from Delhi, Delhi
    Nov 26, 2019
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    Address: Bhopal, 462016

    I visited airtel store on 25/11/2019 located at bittan market bhopal, where i asked to change my plan from postpaid to prepaid plan
    The executive asked me to pay due amount of rs 270 to change to prepaid.
    I deposited the due amount after which the executive told that within an hour my plan will change to prepaid from postpaid.
    On not updation of plan till today (26/11/2019), i again visited above mentioned store, where he told that my due amount is rs 999.
    After this i called airtel customer care - 121, mr vishal and airtel executice attended the call, in which he told that i have to wait for 1 month to complete billing cycle, and on completion of biiling cycle i will have to pay the bill after a month.
    My greviance is that, i had to wait for the end of billing cycle then why the airtel store executive made me pay rs 270 on 25/11/2019. He should have told me to wait untill end of billing cycle.
    Airtel customer support has been notified about the posted complaint.
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      P
      Piyali Konar
      from Bali Chak, West Bengal
      Nov 26, 2019
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      Address: Netra niramay niketan, Vivekananda mission ashram,, 721645

      My sim card in the name of piyali konar stopped working suddenly. My number is [protected]. This is my official number and this number is regitered in everywher. This number suddenly stopped working out of the blue moon. Kindly restore this number as this number is my official number and i am expecting important calls in this number. I am a very old customer of airtel and this unpredicament is not expected. Pleqse do the needful asap.
      Airtel customer support has been notified about the posted complaint.
      Dear sir mem Mene jb se one year ka reacharge karaya h tb se or call dono gd bad ho gae h kya baat h Mene galti kr di reacharge kara ke jo usaki saza de rahe ho..
      Gopal Shakya's reply, Nov 24, 2019
      Plese mere ye problem solve n hue mere family me jitne bhi sim Card h sare chage hoge. Nhi to meri rd se cheq kr lena kitne sim card chal rahe h
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        R
        ramineni_9999
        from Chennai, Tamil Nadu
        Nov 25, 2019
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        Address: Near nest bakery, munnekollal, marthahalli, 560037

        I am ramineni ganesh babu, postpaid user of number [protected] airtel 4g dongle. I would like to deactivate my airtel 4g lte dongle subscription as i am not having airtel 4g signal in marthahalli, bangalore. I have paid all the bills including the recent bill. I tried calling 121 many times but no reponse on my request. I went to airtel store they re-directed me to call 121 again. I am fed up of calling 121 all the time and roaming stores for cancellation. They always redirect me to call 121. This is very bad service from airtel for not deactivating my number [protected] airtel 4g dongle. I am ending up paying monthly bill as i am not using it.
        Airtel customer support has been notified about the posted complaint.
        Please remove ndnc my number
        [protected]
        date 15/11/2019
        outgoing call only 20 calls and 20 sms
        please start number

        thanks and regards
        Ramesh
        [protected]
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          A
          Abhilasha Tewari
          from Mumbai, Maharashtra
          Nov 25, 2019
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          Address: S 53/20 S Block, Room No 8, 122010

          I took dth connection wherein after recharging for 1 month 15 days connection dint worked due to some b001 error this happendfor 2 months since then i have been filing complain no engineer is being send to get this sorted these people say they have arranged there is no technician been send you cannot reach out to their customer service it doesnt alows you to speak to human voice.. after sending multiple reminder these people have not given any refund i have asked them to remove the connection and get the refund for dish but there is no solution or revert being customer i want my consumer rights i cannot allow company fool me like this
          Airtel customer support has been notified about the posted complaint.
          I can't call and use data from this sim and it says the sim card has been damaged.. How can I fix this..?
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            V
            vaishnav.vinod
            from Gulbarga, Karnataka
            Nov 25, 2019
            Resolved
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            Resolved

            Hi,

            Today morning at around 9:54am i wrongly recharged a number which was similar to mine which is [protected] (Wrong number (And my actual number is [protected] (Correct number) which has been recharged the second time. I urge you to refund me the money for the wrong recharge done to another number [protected] with operator reference number [protected] for an amount of rs. 169. Kindly reverse the amount as soon as possible.
            Nov 27, 2019
            Complaint marked as Resolved 
            They have extended my pack validity
            Airtel customer support has been notified about the posted complaint.
            To,
            Airtel service team

            Hi this is Nidhi jain having prepaid connection ([protected]).
            I lost this number last week therefore i want to request the airtel team to kindly block the sim card and to issue a duplicate sim card at the earliest.

            thanking you,
            Nidhi jain
            One of my worst experience I'm going through by using your service no internet speed daily... No proper customer care support no internet better stop showing ads in media and etc. Jio is far better better than yours..
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              R
              Rahul Kolluri
              from Hyderabad, Telangana
              Nov 25, 2019
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              Address: Hyderabad, Telangana, 500072

              I tried to change my broadband plan from myairtel app on 12th october and it requested me to pay 1566.26 extra for the plan change. I tried paying it using my hdfc debit card. The amount got deducted but the app said payment got failed, so i ended up trying again and again the app said payment got failed. I contacted airtel customer care and reported the same. They said both the payments went through and its just some app issue. They said they adjusted 1566.26 that i paid initially for the plan change and would refund the additional amount that i paid by retrying. So far they haven't refunded the amount. They closed my ticket two weeks ago saying the payment is been processed but haven't received anything. Now when i contacted them again they say its gonna take another 10 days. I am fed up with the customer support of airtel. They clearly lack knowlege and courtesy. They way they answer make your blood boil. No matter how many times you question why is it taking so long. They just say its gonna take another few days and ita accounts issue and they can't do anything about it. I'm tired of this wild goose chase for my refund. Wish some one could do something about it. My latest request number is:[protected]. I am from hyderabad.
              Airtel customer support has been notified about the posted complaint.
              Dec 17, 2019
              Updated by Rahul Kolluri
              No Response at all from Airtel. They said amount would be refunded by 16th December, but haven't received anything. Now they are going to make me wait till next year May be. Way to go Airtel.
              My phone
              Rahul Kolluri's [Complaint's author] reply, Nov 29, 2019
              ??
              They closed the ticket again saying issue resolved. But haven't received any response. Contacted them again today. Seems like the issue is back to square 1. They said they'd resolve it by December 11th. Seriously??.
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                S
                Surya Panwar
                from Mumbai, Maharashtra
                Nov 24, 2019
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                Address: New Delhi, Delhi, 110049

                I have a plan off 199 unlimited plan and a extra 3 gb data which is valid till 29 of november after my daily data my other data of 3 gb which is 1gb left is not working please resolve my problem or other wise i will file a complain please do keep me posted and help me with my problemproblem and there is a lot of problem with this within this past week
                Airtel customer support has been notified about the posted complaint.
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                  R
                  Rameshcivilgpt
                  from Pune, Maharashtra
                  Nov 24, 2019
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                  Address: Valluvar salai, Kottayam, Kerala, 600089

                  I i'm switched my mobile network to airtel on 22nd nov 2019. My sim was activated but unable to use the internet. I have filed the complain on same day within one hour from sim activation. I have received the sms from airtel side, said that "the complain will be closed within 17 hrs" but still they are not closed my issues. I have called customer care more than 10 time they are not responding properly and saying it will take 4 days.

                  Post paid airtel network
                  1. Complaint reference number : 91134245
                  2. Service request reference number:[protected]

                  I would suggest, don't buy airtel network.
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    sharad shedge
                    from Mumbai, Maharashtra
                    Nov 24, 2019
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                    Address: 421503

                    Sir mai sharad shedge aapki airtel company ka customer hu mera mobile number ([protected]) hai, maine 7 november ko aapko mail kiya tha ki mai jaha rehta hu waha internet ki speed bahot he kum ho jati hai sath he jo network ki 5 lines hoti hai wo automatically 1 ya 2 ho jati hai aur 4g se 3g ya 2g bhi ho jata hai, aapke yaha se muje call aayi thi ki jald he problem solve ho jayega par abhi tak aisa kuch nahi hua hai pls meri aapse prathna hai ki es problem ko jald se jald solve kare jis karan mai mera mobile data acche se use kar saku.
                    Thank you.
                    Airtel customer support has been notified about the posted complaint.
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                      J
                      Jyoti Dhir
                      from Mumbai, Maharashtra
                      Nov 24, 2019
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                      Address: Prayag Lok Dhara, Thane, Maharashtra, 421306

                      I stay at kalyan (7th floor) having a airtel tower above, despite that i face low connectivity and network issues. Guest also face a lot of issues.

                      Due to air conditioning we have to keep windows closed, however having tower as near as next floor should not have so much of network and connectivity issues.

                      Data card connectivity and normal calls both are having issues.

                      Please check and do the needful
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        simon pc
                        from Ernakulam, Kerala
                        Nov 24, 2019
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                        Address: Puthengady house. Mulanthuruthy post Ernakulam Dt

                        Mr. Ealias ps
                        Puthengady house
                        Mulanthuruthy post
                        Ernakulam dt
                        Pin 682314
                        Landmark puthengady cross.
                        Mob
                        [protected]. Alternate mob.[protected]
                        Respected sir i and all the other airtel customers staying this location are severely facing poor coverage issue. I went to airtel store for registering of network complaint. At that time officer told me that your home location is not getting coverage and not possible for boosting. If you want to use please select another network. The boosting option is not possible there. We never provide better coverage right now. I am really cheated by airtel. Very cruel experience.
                        Airtel customer support has been notified about the posted complaint.
                        No indoor coverage. No 2g 4g coverage I am getting in home
                        Unable to make or receive calls. Unable to use data services. Very dead cheating sir.
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                          C
                          captanupam
                          from Delhi, Delhi
                          Nov 24, 2019
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                          unable to call 59059 for tele-verification

                          Address: Mumbai City, Maharashtra

                          I have ported my mobile number to airtel from vodafone. My vodafone subscription has been de-activated and i am unable to do activate my airtel subscription as 59059 is getting disconnected automatically. Airtel agent who was very active till my number was being ported to airtel and thereafter, she is incommunicado and blocked my alternate number.

                          Before my number was ported, i was told that my vodsfone number will be active...
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                          Ritesh Kalbhor
                          from Mumbai, Maharashtra
                          Nov 24, 2019
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                          Address: Ritesh kalbhor near girls degree college gate padawa khandwa padawa khandwa, Padawa, 450001

                          Res, sir/madam the tower of airtel is in talking behind my house which is 10 to8 feet from my house, the area in which this tower is highly populated residential area & in this area makhan lal chaturvedi kanya mahavidhyalaya is also situated, in which about 2000 students are there, the tower which is intalling by airtel is to close to my house which may damage my building & it's radiation may cause harmful ful deiseas to residential people so i request you to please remove tower from our padawa area
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            Abhitesh Mangotra
                            from Mumbai, Maharashtra
                            Nov 24, 2019
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                            Address: 852139

                            My recharge was successful since yesterday bt i am not recieving my plans.
                            I have talk 7-8 times to customer care executive bt no one can help to solve my quarry
                            He said that problem was occurred in my phone but it is not true kindly help me otherwise i have to port my sim in other network.
                            Kindly resolve it i m very tensed about it
                            Regards
                            Juhi.
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              Siddharth Bhatt
                              from Pune, Maharashtra
                              Nov 24, 2019
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                              I have ported out from my vodafone number to airtel. My vodafone sim has been deactivated. When i tried to put the new airtel sim and dial 59059 for televerification... Its asks for language preference, tells that televerification is mandatory as per goi regulations and then automatically disconnects without asking for televerification pin.
                              Please help. I am numberless.
                              Alternate phone no. : [protected]
                              Airtel customer support has been notified about the posted complaint.
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                                K
                                Khan Niyaz Khan
                                from Mumbai, Maharashtra
                                Nov 23, 2019
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                                I have recently port my network idea to airtel
                                Because of network but airtel network is so (ghatiya) bad than the idea
                                Cellular companies are just making money
                                They are giving wrong information about network through advertising
                                I have never experienced such a bad network of airtel
                                I REALLY TENSED AND WASTING MY MONY
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                                  V
                                  V vlog
                                  from Delhi, Delhi
                                  Nov 23, 2019
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                                  Address: Bjb nagar, Khordha, Odisha

                                  Since 6hours my network in not there, so i kindly i request you to short out the problem fast as you can. Is this the service of india's fastest network, beside my friend network is there mines not. Should i prefer (Jio) atleast they are providing good service to customers. And your helpline number keep it with you (# helpine number) no use mf! ([protected])
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    StanleyArvind
                                    from Bengaluru, Karnataka
                                    Nov 23, 2019
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                                    Address: Bangalore

                                    As per indian cellular website 9http://www.india-cellular.com/Lets-Learn/IMEI-Number.html) the network providers should be able to add an imei number of a stolen mobile to there eir (Equipment identity register) refer (http://www.india-cellular.com/Lets-Learn/IMEI-Number.html), so that it will prevent the stolen mobile to be used again. This is a very basic service which every network provider should be providing. I called the airtel customer care and they asked me to visit the sote. The store floor manager said that they are not authorized to block the phone but rather cbi would have to do it and refused that they will not add the imei number to the black list.

                                    I do not understand on what basis they refused my request and i haven't received a satisfying answer from them. Please look into the issue and do the needful.

                                    Thanks
                                    Stanley
                                    Airtel customer support has been notified about the posted complaint.
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                                      A
                                      ahujacharan
                                      from Mumbai, Maharashtra
                                      Nov 23, 2019
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                                      Address: 411040

                                      Dear sir
                                      We are having 5 prepaid airtel connections in our family which we got ported from aiirtel delhi since we got permanently shifted to pune. However we are having no network coverage specifically in our residence area at row house of raheja gardens wanowrie which we are regularly taking up with aidel customer care center store of wanowrie pune near to our residence which is less than a km away. We have also taken up with customer care on mobile various number of times and only reply we get aap nischint rahiye aapki complain pririty pe hai. This we are listening since 8 months. Based on which we also wrote to appelate authority of airtel with complain number cogcl[protected] following up since 9 nov however till date there is no tower signal at our residence despite having airtel store less than a km. Please resolve our issue for 5 connections of airtel in our family

                                      Regards
                                      Charan ahuja
                                      Airtel customer support has been notified about the posted complaint.
                                      Nov 30, 2020
                                      Updated by ahujacharan
                                      Still no solution provided which we are following for more than two years
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