Airtel Complaints & Reviews

I applied for a post paid connection,
After 1 hour sim was activated,
After 3 hours verification guy came to my home, he asked my information i gave to him, he asked to show electricity bill i shown that,
After 6 hours, i got an email and text message saying that your "outgoing calls has been barred and sim verification failed"

My sim no.[protected]*

Hi team,

Today i have recharged with 247 rs. Again my customized plan (246.08 rs) has changed to gujarat value lite sd pack (293.57).

This happened multiple time. Last month too i sent email for the same issue. It is really frustrating. Why i have to contact cc after recharge? Do you think i have free time to run behind cc every month?

Could you please resolve this issue asap. This is the last time.

I warn you if this issue appears again i will switch to other operator.

Customer id : [protected]

Dear Airtel

Office address:-Paramount Products Pvt. Ltd., Hosiery Complex, Block C, Noida Phase-2, Phase-2, Noida, Uttar Pradesh

Natwork not available in office basement please check and provide boosters and help us on urgent basis.

Thanks Regards
Manish
[protected]

Before making recharge of rs 1699, i called to airtel executive to confirm about the terms and conditions, benefits of the particular plan. Airtel executive told me that new plan will start after existing plan will expire. Due to this assurance, i recharged the rs 1699 plan in 21 days advance. After successful recharge of rs 1699, i also got a confirmation message from airtel that, my new recharge will be activated afrer 16th december 2019. This is what airtel executive assured me as well.

But now, airtel unexpectedly ended my old plan before 21 days of expire and activated my new plan (I. E. Rs. 1699 plan). I called the airtel customer care executive regarding this and they are not responding me in proper manner. They are saying something differently what the executive promised me before the recharge. They also disconnecting my calls. Please help me on this as this is fraud/cheat with customers. I want all the benefits promised by airtel executive and mentioned in confirmation sms.

I have also attached the confirmation sms received from airtel and screenshot of current running plan details. You may also check the call records of your executive before my recharge regarding this.

My outgoing service is barred since yesterday though i have enough balance and validity. I bought this sim/number ([protected]) on 2005 and never switched to postpaid or any other networks.

When i enquired with airtel, they said my outgoing service is barred due to document verification (Seems fine since 2005) and they have not informed this in prior notice. Its been very difficult for me that i'm in remote place and it's frustrating a lot.

Also they are not ready to extend my validity period during these barred days and i had very very worst customer experience with arif from airtel. Even he is not providing his last name for my reference call.

I have done a wrong payment to another number, so please cancel the prepaid pack and refund my amount as soon as possible, i have done a prepaid pack of amount rs 399 to a number in my airtel app from phone pay, so for this mistake i want to refund for this issue and cancel my preponed pack of rs 399 as soon as possible.
Hope u will refund my amount
Thanking you

Dear sir,
I have recharged for 1699 on ([protected]) on 30/11/19 and there was ongoing plan of 509 which has validity of 22 days left and after recharge i received message from company that my 1699 plan will get activated on 23/12 of which i have a proof
But it activated today itself and company has discontinued my 509 plan also which is a breach of trust and fraud they took money from me for services and discontinued my plan in middle please take action against them

My airtel dth customer i'd is [protected], paid 3999 via internet banking and due to some reason cancelled the order and it's been more than 20 days now yet to get the refund. Today i called airtel customer care and they are telling refund is already made and without completing the conversation he disconnected the call.

Please help me to get my refund and request to raise a complaint against airtel dth service.

I had takenairtel broadband service with landline connection last aug2018 and paid the subscriptions for one year in advance. My a/c no-[protected]andtelephone no-[protected]. And this year on may 16th 2019 i went to usa and returned only on 25th oct 2019 only. Before going to usa i called your cutomer careno-[protected] and told them to disconnect my broadband and phone connections and they promised to comply with my request. After coming back mybroadband &phone were not working. When i contacted airtel, they asked me pay for the month of sept due also and i told them that without using the phone and broadband how can i pay for sept since i was in usa. The lady who talked me and asked me to pay for nov 2019 and i paid that amount of 1099/-on 30/10/2019. And your airtel people daily contacting me to pay the balance amount and did not restore my phone and broadband connection. This month also they have send a bill for dec aith sept bill amount. This is very unfair and so i have got all the records of your airtel misdeeds and i am going to the consumer court to solve the issue.in the meanwhile you can permanently disconnect my broadband &telephone connections. Let us fave this in consumer court. T. K. Kishore

I would like to draw ur attention regarding network issue facing since last 3-4 month in our area, as you are well aware that north eastern electric power corporation (Neepco ltd.) one of cpsu of govt. Of india is executing kameng hydro electric project-600mw in state of arunachal pradesh in west kameng district. The main structure of this project i. E. Dam is located in bichom village about 15 km downstream side of nafra town, west kameng, a. P.-790001. About 1000 to 2000 personnel (Engineers/officers, workmen etc, people of village) from various states of india have been posted here and are enggaged in construction work of the project, one of the airtel tower installed at top of the hill near bichom r & r village is in very bad condition as its network had been disappear since the main telecommunication service was your network by which people use to connect with their families. But it has been noticed that from last 3 to 4 month your network has been in worst condition, we have lodged complained so many times to restore your service but no any major action has been taken up yet due to which everybody is suffering a lot. As such consideration the difficulty of the people stationed in this remote location, your kind intervention for early restoration of the same is highly solicited.

Airtel isn't allowing to recharge unlimited plans declining advanced recharges.
What the # you're.
Also isn't refunding our declined balance. Cheaters. Many times activated unwanted vass. Unwanted charges from nothing. It's 1.4gb=987.87766555 mb data. They show fake usage. I have calculated with many apps, even in android and ios inbuilt data usage, many times.in case of jio it gives 1.5gb=1.35466666gb data vodafone & idea gives 1gb =892.4355555 mb data. Guess how they are cheating. Here biggest cheater is airtel.
All are cheaters. But airtel is biggest cheater. Bsnl gives true usage of data 1gb=1gb. But it's services are not ok at all the location. All the cheaters are common, day by day all their services are being degrded. No one is giving priority to the solutions. But they are prioriting in money. Check that as the data is getting consumed your speed will getting slow followed by validity of plan. If you call them they all will humour like internet settings, using two sim card. Place our's sim card in slot 1. Clear cache, cookies, turn on data roaming for all network, upgrade software, change or replace your sim's cards, replace or upgrade your handset, upgrading networks in your location. Do you know why they're doing so? Because
1. You will lost thinking and discussing for
The problem yourself.
2. You will be busy in thinking
3. You will think it is ourselves only
Problem.
4. Give statement that everything is ok
From our side may be your handset or
Sim problem it is.
5. Due to much more users is accessing
Internet content in your area.
6. Company want to keep us stay with
Them only.
7. Same time at same location you will
Find postpaid are getting much more
Faster speeds based on their plans.
8. Never trust with their customer care
Executive as they always want convince
And humour you.
All the above given of formalities doesn't depend upon you but all are companies itself created obstacles. And do you know all these are against net neutrality rule set by trai (Telcom regulatory authority of india).
No one is following them. If you want to complain then use HTTPs://WWW.consumerhelpine.gov.in the right portal for quick complaint solutions.
Thankyou,

Hello sir/mam i want call details of my airtel mobile phone number [protected] pls give details in my email. [protected]@gmail.com i want call details because someone is calling unnecessary so i want to know that who is he pls give me immediately so that i could know about him that who is he my name is surya kant add. Rigdapur uparadaha baraut handia prayagraj

I am looking to transfer my Airtel prepaid sim ownership to my son. I visited the Airtel customer care center in Kalidasa road, Mysore, Karnataka for the purpose. I was told that I need to convert it to postpaid to do so.

This is a very strange requirement and definitely not customer friendly. I guess I will have to move to some other operator.

Hello
This is to inform you tht my tata docomo sim got deactivated in may2019.
Amd since then i have been trying to reactiavte it.
But the tata docomo centre is closed and i hv no way to file my complaint.
I want to check if my no. Is not realloted.
It was a prepaid no.
I need the same no. As it had all my contacts and accounts attached to it
Kindly do the needful.

Dear sir,
I have been an airtel prepaid customer for many years but i have not been able to make a call or sms to any number except 121.
I have complained many times and many times the complaint according to airtel store team gets resolved but in reality its the same situation
Then a customer care officer suggested faulty sim.. I swap my sim 3 days ago but still same problem persists. I cant make aby incoming outgoing calls or sms automatically disconnected & calls not connect within 10 sec.. However my incoming sms and calls are working fine..

My mobile no - [[protected] ]

The customer care just does not know whats the problem and what could be the solution.. They hang up many times.. I have visited the airtel store also but there also no one know the solution to my problem. One of them did profile reset still nothing happened.
I want an action to be taken immediatly.

Regards,
Yogesh

I bought a new Airtel SIM card.I also recharged the card soon after buying. But the SIM is not activated. When I tried to call using that SIM it says that the outgoing services are expired. I am not able to call the customer care also.
Mobile No: [protected]

Problem has come in my Airtel DTH box Problem is not able to be resolved, I call customer care for 4 days but they are not able to sort out my problem, my TV is off for 4 days, they will do it in 24 hours But my problem is not sorted out yet, the problem is in the DTH box

I got a call from this number +[protected]. She started asking my details and when i did not speak for few seconds, for some reason, she called me "bevakoof" and abused me saying bevakoof muh mai awaaz nahi hai kya and cut the call.

I request that such spammers should immediately be reported for irritating people and using bad words. As soon as spam is reported against a number, it should be looked on to and blocked completely.

Hi,
Fake bills extra charges #airtel
Being a big brand you people are loosing your trust from your respective customers. I am using #airtel for past 13 years. I have 6 postpaid and prepaid connections of airtel. Every month i have to call you people for rectifying my bills. N every month the postpaid bills amount gets increased due to your value added services or by showing some dupe charges which you people don't even have an explanation.
I can't take this # for a long hence filling a consumer court case against #airtel..

I have the transaction statement from you people and that would be more then enough for the case.

Thanks, pathetic custumer care service.
#airtel sucks

On 26/11/19, i recharged twice by mistake on my mob. No. [protected] by rs. 129 & rs. 448 for 28 days & 82days respectively. On27/11/19, one exe. Of customer care namely piya lnformed that i get the benefit all money as per pack but today another exe. Mousumi & sr. Exe. Told that rs. 129 will be forfeited. I"m requesting you kindly look into the matter & extend my validity period for rs. 129, thanks.