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Updated: Nov 11, 2025
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K
kartpyne
from Mumbai, Maharashtra
Nov 12, 2019
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Address: Airtel, Santhome., 600004

I wanted a pre-paid connection without my permission the sales person has given me post paid. I was never asked or informed about it. I even asked the guy for confirmation, he said it is pre-paid and then he without my knowledge has given me a post-paid number. No he is telling me i have to pay 499 x 3 bill only then i can convert to pre-paid. I using other networks jio and vodafone where for three months my prepaid charges are only 499. Why will i opt for such a expensive plan. I have been deceived and subjected to mis-information.

It would be great shame if this type of miscreants are let to get away with it, without being penalised.

Thanking you

Karthik
Airtel customer support has been notified about the posted complaint.
Hi
I have upgraded my sim from 2g to 4g and installed new sim but after 24 hours sim is not activated and I could not make customer care call too.
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    F
    faiz faizzi
    from Chennai, Tamil Nadu
    Nov 12, 2019
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    Dear sir/mam,

    I mohammed faiz. Using a sim card of tata docomo number +91 [protected]. As tata docomo is merged with airtel. I couldn't able to contact tata docomo as all the service has been closed. The reason i need this number because i have given this number in my bank, passport and all my accounts. I humbly request you to activate or issue me sim card with the same number as soon as possible.
    Please let me know the procedure how to reactivate or get new sim card..
    Yoyrs faithfully,
    Mohammed faiz
    Airtel customer support has been notified about the posted complaint.
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      A
      apunanupk
      from Kolkata, West Bengal
      Nov 12, 2019
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      I buyed asus zenphone max pro m1 i was to get 12 months 10gb extra data exvery month.
      Till 8month i received after that i haven't received so i complaint on mail they have provided me extra 10gb data with validity till 2jan 2036.
      I received it so because it's validity was till 2036 i was using as less as possible data so that this data can be helpful to me in case of emergency.
      I recharge extra rs48 2-3 times in which i receive 3gb extra data with that period validity only i. E. 2jan 2036.

      Issue - last week my data was 10gb i have also attached a screenshot now they without any information vanished all my data and currently i don't have any extra data.
      Upon calling them they said that it's airtel app issue and they have send me email regarding the validity of it's period so when i checked my email today there was no such information regarding this.
      And also why should they send such an message on email.

      Really fed up from their services my data should be 13gb as 2day ago i again recharge rs48 3gb data but now it's just 3gb with again validity of 2jan 2036.
      I want my data back as it was not a fault from my end and i have spended money on it. Money doesn't grow on trees.

      This shows that you are frauding and cheating with customers
      +2 photos
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        S
        sreedharv
        from Nalgonda, Telangana
        Nov 12, 2019
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        Address: 65-3-432, Visakhapatnam, Andhra Pradesh, 530011

        I don't know how the new month data start i didn't want to use the date so please deactivate the plan.
        -issue date on nov 12 2019
        -my name is valli sreedhar
        -my number [protected]
        -my airtel dongle number [protected]
        -deactivate the service adv 6 months plan
        - money problem so i don't want use the data pack
        So please grant to deactivate my airtel service
        +3 photos
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          M
          Mohammed Asrar
          from Chennai, Tamil Nadu
          Nov 12, 2019
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          Address: 45/16 Barnakar 3rd Street, Flower Garden, Ambur - 635802, Vellore, Tamil Nadu, 635802

          Hello team,

          I have raise complaint for airtel dth stb is now working @9th nov.

          Without resolving the issue i have received message from airtel team stating that issue has been resolved.

          Till now this issue has not been resolved.

          Could you please validate and do the needful.

          Regards,
          Mohammed asrar
          Cell: [protected]

          Airtel dth reference : 96974744
          Airtel customer support has been notified about the posted complaint.
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            A
            Abhi Arun
            from Mumbai, Maharashtra
            Nov 11, 2019
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            Address: Basweshvara nagar, 571426

            There is regular network breakdown in this town (Krishnarajpet) the same happened 2 days back, and the customer service was not helpful.. They did not agree to my statement that there is no network. They kept on saying there is excellent signal in this area.. I am not the only one facing this issue.. Whole town has been effected.. Everyone is fed up with airtel and now they are switching to other network and i am doing the same.. I know there will not be a reply.. I must say it is a worst network in this town..
            Airtel customer support has been notified about the posted complaint.
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              C
              Chhotu Ram Yogi
              from Mumbai, Maharashtra
              Nov 11, 2019
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              Address: Deoka har wara, amer jaipur, Jaipur, Rajasthan, 303104

              I'm using airtel newwork since last 15 years, previously i get good signals in my house, but recently since last few month, signal status in my home is very bad, neither i can call from my room nor receive call. My phone shows out of range status most of time and missing lost of calls.
              It is requested to please send a responsible person to my house to check network signal status and do the solution in my airtel network.
              My contact no. Is [protected]
              Airtel customer support has been notified about the posted complaint.
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                H
                harbal98
                from Mumbai, Maharashtra
                Nov 11, 2019
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                Address: 127,Chandan Colony, Ranjhi, Jabalpur, Madhya Pradesh, 482005

                I am using airtel newwork since last few years, previously i get good signals in my room, but recently since last few month, signal status in my room is very bad, neither i can call from my room nor receive call. My phone shows out of range status. It is requested to please send a responsible person to my house to check network signal status. My airtel mobile number is [protected] and an alternate number is [protected].
                Airtel customer support has been notified about the posted complaint.
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                  R
                  Radhark
                  from Paloncha, Telangana
                  Nov 11, 2019
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                  Address: Alwal, 500010

                  I want to get my airtel prepaid call history on my email it's very urgent please do the needful if you want any id proofs i will share with you, i don't have any problem for that, please confirm me anything required, below is my mail address id [protected]@gmail.com, please send the details as soon as possible thank you
                  Lice action hyderabad
                  Kompally, bolarum, telangana
                  Airtel customer support has been notified about the posted complaint.
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                    RAJTANWAR
                    from Noida, Uttar Pradesh
                    Nov 11, 2019
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                    Address: New Delhi, Delhi, 110062

                    I upgraded my sd set top box to hd set top box last only 5 days back. But hd dolby sound not voice and language blue button not working. Complaint to airtel customer care team saying our engneer visit to your home but you have to pay 150 rupess but why i will pay 150 rupees. Already payed upgrade hd set top box with engneer charges.
                    Please help me
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                      L
                      Logeswari P
                      from Pune, Maharashtra
                      Nov 11, 2019
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                      Address: 600063

                      Dear sir

                      I have made a recharge of inr 399 on[protected] to a wrong number [protected] instead of correct number [protected]. Due to emergency reason i've made a recharge to the correct number in sometime. May i request you to help get the refund for my wrong recharge.

                      Transaction reference id:[protected]
                      Icici net banking

                      Thanks in advance
                      Logeswari p
                      Airtel customer support has been notified about the posted complaint.
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                        V
                        Vandanarosni
                        from Handia, Uttar Pradesh
                        Nov 11, 2019
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                        Address: LALGANJ AJHARA, 230132

                        I am using (Prepaid) airtel 4g but i am like it is 2g or 3g. Seriously tthis is worst experience with airtel. If i open any page it takes 5 to 6 min to open it. It is all time buffering and most importantly i do not even my 100% data but they send message that i did. Very slow speed of its internet service and they should work on it. If they do not resolve this problem then i have no option other than to switch other service provider. This not only my problem but every airtel user im my locality. I think they should take it serious.
                        Airtel customer support has been notified about the posted complaint.
                        Sir I have LTE problem and network problem . I have done complaint to customer care and they have had said we will resolve me prob in 48hr but still they have not resolve my prob . And they have not given proper response to me . So kindly resolve my prob soon .
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                          Lawliet0506
                          from Thiruvananthapuram, Kerala
                          Nov 11, 2019
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                          Hello, i received the below mentioned message in my mobile but i never requested or activated any services. Kindly look into it and resolve the issue asap. The message i received is:

                          Hello! Reference no. 91110517 for your airtel mobile has been registered on 11-nov-2019 02:08. The same will be closed in next days. For status update, sms sr (Ref. No.) to 121

                          Thank you.
                          Airtel customer support has been notified about the posted complaint.
                          I have a sim [protected].I am using this no for Watsap and have submitted it for important deals like bank etc. But I haven’t used it for some time and am using another number . My number has been allotted to someone else and a stranger picks up the phone when this no is called . Kindly look into the matter.
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                            M
                            Murugesan Shanthi
                            from Mumbai, Maharashtra
                            Nov 11, 2019
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                            Address: Alandurai. Coimbatore, 641101

                            My num is [protected]. My num 9.11.2019and 10.11.2019incoming and outgoings call send to my email id. [protected]@gmail.com send me sir urgent this number activate my name vignesh i need received calls i am mob shop owner incoming calls pls send me pls help me sir... Pls help mepls help mepls help mepls help mepls help mepls help me pls help me pls help mepls help mepls help mepls help pls help me help mepls help mepls help mepls help pls help mepls help mepls help mepls help mepls help me
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              Satvik Aghara
                              from Delhi, Delhi
                              Nov 10, 2019
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                              Airtel customer care(198) is not receiving my call; the call ends up by saying all the executives are busy, please call again later. Moreover, the internet services are terrible, and no resolution had been taken to my complaints to them, and by having additional 2GB of data in my account other than daily data plan it was not made available to use it.
                              Airtel customer support has been notified about the posted complaint.
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                                Pappu798
                                from Agra, Uttar Pradesh
                                Nov 10, 2019
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                                Resolved

                                Address: 248197

                                Hi! So i received a message from airtel that they are providing me free 10 gb data on a 4g sim+ 4g handset by calling on their promotional number. As soon as i called, i received 10 gb free data and here where the problem begins. I cannot open certain websites on google chrome like (Facebook, etc.) as it redirects me on this link http://one.airtel.in/rcconf again and again. Tried clearing browsing history and apn numbers. Also i cannot open any game downloaded from play store. What kind of joke is this airtel playing? Why even bother to give free data when you can't use it freely as you are redirected to their irritating webpage. Please provide me a solution as soon as possible.
                                +1 photos
                                Nov 11, 2019
                                Complaint marked as Resolved 
                                I contacted airtel customer care and told about the problem. After 1 day it was solved automatically.
                                Airtel customer support has been notified about the posted complaint.
                                I have not received network in my home 550 SHIV CITY SILVER NIHALPUR MUNDI INDORE 452012.

                                This regard i have try to call 12118 but not contact call on your customer care lines .
                                Please check network problem and do the need full.

                                SAMEER SAWANT
                                [protected]
                                Amount was deducted from my SBI bank account when I recharged on 4th November 2019, but I did not receive a recharge SMS. I only received an SMS from my bank stating that the amount of 399 for my recharge has been deducted and sent to Bharti Airtel.
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                                  shahsi
                                  from Jamshedpur, Jharkhand
                                  Nov 10, 2019
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                                  Address: Jamshedpur, 832108

                                  I have recharge 399 on which my airtel app shows that i get 1.4 gb per day plus extra 400 mb per day. But after recharge only 1. 4 gb data per day is given by company. That's is cheating with me. Also when talk with customer care he talk to me rudely and say app is false and fake.

                                  Kindly look into it.

                                  Also add a screen shot showing that i get 400 mb extra data per day.
                                  +1 photos
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                                    Pawan Baloda
                                    from Delhi, Delhi
                                    Nov 10, 2019
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                                    Address: East Sikkim, Sikkim

                                    Most slow network in my city, takes too much time to open a page, downloading is like waiting too long.. Why this airtel engineers dont work on their network issues, as they dont notice this thing or they are ignoring this, telling that... Chal jayega, customer kya ker lega and all.. Itna slow network hai ki dont want to use airtel anymore.. If its not gonna fix soon, i will port my number to some other operator.
                                    Airtel customer support has been notified about the posted complaint.
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                                      Shivangini Trisal
                                      from Hyderabad, Telangana
                                      Nov 10, 2019
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                                      Address: 500032

                                      Factory requested for airtel broadband services at my residence and it has been taken ages for them to respond and get the installation done every time every single day have to call multiple times to customer care which is not giving any decisive for supportive replies aur course of action the entire user experience is very disappointing the only thing i need to do it again and again call the customer care and tell them my issues and they don't have any solution didn't said anybody lic staff is very in experience and in sensitive i totally do not like the airtel services and i would like to get some understanding you taken on get the installation done for my airtel broadband in please reimburse the amount that i have paid in advance for 3 months this is ridiculous customer behaviour
                                      Airtel customer support has been notified about the posted complaint.
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                                        Ashok_MP
                                        Nov 10, 2019
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                                        Address: 002 B Block Druva Daffodils Varthur Sarjapur Main Road, 560087

                                        I have applied for a airtel dth connections and while the connection was requested the amount was 1580 and an additional charge of 440 was applied by the person who has come for the connection of dth. As per him the company will provide only 2 connectors free and the rest of the connectors will be charged rs 40 per connector. He has totally connected aroud 11 additional connectors and it is still and mystery that why he has connected these many connectors. The incident needs an investigation. When i have asked for the bill for the connectors, he just told me that there is no bill for the same.

                                        When i have raised the previous complaint the company has told me that they are refunding the amount and the amount was not yet credited. The complaints was just closing simply without a solution.

                                        Dth no : [protected]
                                        Mob no :[protected]
                                        Airtel customer support has been notified about the posted complaint.
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