Airtel Complaints & Reviews

I'm staying one of apartment in harlur road opp sarjapur road bangalore, we have 120 units and most of them using airtel service. We are having major network issue in our apartment, lot of residents facing this issue from several months. So we requesting you to provide us network booster in our complex, we are happy if you are attend this issue.

Thanks and regards
Hariprasad

Dear sir,

I am making a new house as per municipal corporations building plan and bye laws. This is to bring to your notice that there is a airtel junction box right infront of my gate. This junction box was installed without my knowledge or permission. This is to request concerned department to please get this box removed at the earliest. Address is :
J-17a, haus khas enclave
New delhi.
Abhishek jain
[protected]

Status
Success

Airtel mobile top up
Oxigen

Order total
₹ 169.00

Total amount
₹ 169.00

Csc ref
[protected]

Ordered on
11 may 2019

Status
Success

Airtel mobile top up
Oxigen

Order total
₹ 169.00

Total amount
₹ 169.00

Csc ref
[protected]

Ordered on
11 may 2019

Status
Success

Airtel mobile top up
Oxigen

Order total
₹ 169.00

Total amount
₹ 169.00

Csc ref
[protected]

Ordered on
11 may 2019

Status
Success

Airtel mobile top up
Oxigen

Order total
₹ 169.00

Total amount
₹ 169.00

My phone accidentally fell down and the screen got damaged, i had airtel postpaid connection so i applied for claim through airtel secure but they refused to repair my phone stating that “the cause of damage was found to be due to improper handling”.
How can they say that i bought my iphone 6s for near about 45000, i take care of it more than anything. The incident was totally unexpected and unintentional.
I think they need to revisit the definition of accident and consider my claim.

I have the worst exp with airtel they have no clue what they talking. I had prepaid sim and my husband is abroad so i went to airtel and told them i need to make this prepaid to postpaid and he is not here. They said you can add on to your plan. I got it added and he gets an sms saying call up airtel tomorrow activate the number and he cant do that coz it says no service. I am calling customer care saying he can't call up airtel ciz it shows no service then they saying he needs to be in blr. Now prepaid is deactivated nor is this working.
They have no clue what they talking. Airtel really sucks

Wherever I keep my phone I ain't getting range I can't call anyone it takes time to connect the line and I don't get any incoming calls because there is no range please do something immediately or else I will have to stop using Airtel. It's really long that I have been facing this issue and it's only now that I stepped to complain. I need range already to call that will be more than enough

This is to inform you that i got a call from airtel DTH service provider customer care executive stating that in 799 INR i will get 6 month service with all the channel as my previous pack. So i recharged my airtel DTH with 799 INR. But when i started surfing around all the channels i came to know thy are giving only free broadcasted channel for 799 INR for 6 month. Same has been informed to airtell customer care but they have not taken any action with respect to refund my money or to activate same channel as they promissed.
My contact num - [protected].
Sandeep kumar.
Marine officer.

I have a mobile service issue for Number +91 [protected] in my residential address Plot No -101/203, Near Vijaya Homes, Vennelagadda, Boudha Nagar, Suchitra, Kompally. 500055.

I have raised a complaint regarding poor network and zero data service on 26.04.2019 and this was to be solved by 30.04.2019, since it was not solved
It was escalated by Mr. Naveen (Floor manager Airtel) and took 72 Hrs for escalation and
it was not solved, then Ms. Deepika had escalated the issue again on 03.05.2019 for 48 Hrs and issue didn't get solved,
then the complaint again escalated on 06.05.2019 by Ms. Angel even now the complaint didn't get solved,
then on 09.05.2019 again the complaint got escalated for 24 Hrs even then the complaint didn't get resolved.

Today on 10.05.2019 15:00 to 15:45 I received a call saying again the complaint is being escalated for 48 Hrs

I am feel ambarassed that no one in airtel is taking responsibility to solve my network issue even after more than 15 days.

I am not able to speak to my family peacefully due to the week network and no data services, I am just being fooled each time I call to them.

I have not received any kind of call from the network team of Airtel and even after trying myself to speak by giving miscall to 515 even after that there is no call back by the airtel team.

Please solve the problem or help me out in this.

I don't have enough money to maintain 2 connections of mobile and broadband in home due this high living cost nowadays.

I am loosing my self control and good relation ship with family also.

On 21/04/2019 my friend got a fraudulent call from phone#:[protected] where she was take my debit card and she was informed about my debit card for which they needed a otp, it was unfortunate that she provided to them the otps and i lost my total amount 35000 and in that one transactions of rs. 1999 they added in airtel money wallet. Then i lodged a complaint in the cyber crime cell hyderabad police. But they are delay my complaint. Please help me about providing that wallet details, iam physically disable i tried but i would not able to go to everywhere for my issue. Please help me. Please..

Please find the details below:

Debit card :
First four digit : 5103
Last two digit : 56

Date of fraud call : 21/04/2018
Amount :rs. 1999

Regards,
Gangashekhari yarva

The internet connection is often very unreliable and has huge latency. The following shows the delays to day every 15 seconds:
64 bytes: icmp_seq=712 ttl=49 time=273 ms
64 bytes: icmp_seq=713 ttl=49 time=238 ms
64 bytes: icmp_seq=714 ttl=49 time=236 ms
64 bytes: icmp_seq=715 ttl=49 time=254 ms
64 bytes: icmp_seq=716 ttl=49 time=238 ms
64 bytes: icmp_seq=717 ttl=49 time=343 ms
64 bytes: icmp_seq=718 ttl=49 time=7339 ms
64 bytes: icmp_seq=719 ttl=49 time=9133 ms
64 bytes: icmp_seq=720 ttl=49 time=7295 ms
64 bytes: icmp_seq=721 ttl=49 time=14551 ms
64 bytes: icmp_seq=722 ttl=49 time=5185 ms
64 bytes: icmp_seq=723 ttl=49 time=255 ms
64 bytes: icmp_seq=724 ttl=49 time=266 ms
64 bytes: icmp_seq=725 ttl=49 time=22288 ms
64 bytes: icmp_seq=726 ttl=49 time=43550 ms
64 bytes: icmp_seq=727 ttl=49 time=31423 ms
64 bytes: icmp_seq=728 ttl=49 time=17064 ms
64 bytes: icmp_seq=729 ttl=49 time=2103 ms
64 bytes: icmp_seq=730 ttl=49 time=4846 ms
64 bytes: icmp_seq=731 ttl=49 time=20406 ms
64 bytes: icmp_seq=732 ttl=49 time=11034 ms
64 bytes: icmp_seq=733 ttl=49 time=15236 ms
64 bytes: icmp_seq=734 ttl=49 time=629 ms
64 bytes: icmp_seq=735 ttl=49 time=231 ms
64 bytes: icmp_seq=736 ttl=49 time=312 ms
64 bytes: icmp_seq=737 ttl=49 time=269 ms
64 bytes: icmp_seq=738 ttl=49 time=19125 ms
64 bytes: icmp_seq=739 ttl=49 time=6292 ms
64 bytes: icmp_seq=740 ttl=49 time=248 ms
64 bytes: icmp_seq=741 ttl=49 time=1270 ms
64 bytes: icmp_seq=742 ttl=49 time=5631 ms
64 bytes: icmp_seq=743 ttl=49 time=7503 ms
64 bytes: icmp_seq=744 ttl=49 time=4171 ms
64 bytes: icmp_seq=745 ttl=49 time=287 ms
64 bytes: icmp_seq=746 ttl=49 time=260 ms
I have seen delays of many minutes, but already a delay of many seconds makes the connection completely useless since i get timeouts. I can accept when the connection is slow, no problem. But these huge delays are unacceptable.
Please fix your router configurations, and if needed upgrade the backbone.

Dear sir, i wish to bring your notice that there is a airtel broadband junction box in front of my house.

The installation of junction box is causing a lot inconvenience to me as i am planning to renovate my hom and the junction box is blocking that. It is requested to remove or shift the airtel broadband junction box at the earliest.

I having been trying reaching to your customer support, appellate from 22nd april but no one is responding and taking action.

We are facing network issues that's why we can't do work and can't work our software also so please rectifie our network issues as soon as possible.

1/58, basement,
old rajendar nagar,
near by gangaram hospital,
opposite gurudwar nanak saar,
new delhi - 110060.
landline number[protected]

Please humble request rectifie our problem,

thank you,

Though airtel says the complaint is resolved, but it's actually not. Perpetually there is no internet connection and i cannot access internet though it shows full signal. Every time i have to reset the device to get access to internet and same with the prepaid no. The airtel executives try to dismiss this off as 'device issue' but if it's a device issue there won't be a problem with more than one device at a single time. Plus, whenever i raise a complaint, i hear from airtel's end that the network issue has been resolved, that very clearly means it's blocked from their end for unknown reasons. Every time there is a site upgradation too, but i do not see any results. It's highly irritating to pay for services that i do not receive whereas when it comes to waiving off a bill, they never have the courtesy to do so.
I work from home and it's completely based on internet, so if this issue isn't resolved at the earliest, i will be discontinuing my services without making further payments, because thisr negligence is causing me loss of work. I am not going to tolerate this any further.

I bought an airtel sim on 22nd march 2019. When i bought the sim i was told the sim itself is postpaid and i cannot get it prepaid.
I said i would like to change it prepaid as soon as possible. They said you can do it after 30 days and/or the first bill cycle.
After that i went on 30th of apr to change to prepaid. They changed their tone and said it takes 90 days to switch from postpaid to prepaid.
I called customer care (198) and now customer care said it takes 30 days.

So i had customer care speak to the airtel employee in the airtel store near me and they could not resolve the conflict. So customer care asked me to wait for 48 hours to resolve this problem. I called again on the 8th and went to the store. Same conflict.

It's now been 10 days and there is no resolution.
I called 198 again just a few minutes ago. And still nothing.
My question.

1) is it true that some numbers are reserved for postpaid only? And cannot be bought for a prepaid connection or was i fooled?

2) how long is the lock-in period for postpaid to prepaid migration?

3) i am being billed for services i am currently not using. I have waiting for your resolution for 10 days now. That means i just wasted rs.100 out of my postpaid bill just in waiting. You are ripping me off while making me wait.
Do something useful.

Dear sir,
I am subhankar mishra, last 4 years i also use in airtel card, but last 3 months i can't use buffer the browsing. I all ready informed in my queries in customer care. But not to be proper solved in my resolution.in last time also talk to senior executive she also disconnect in my call. So i request to the airtel
Please resolved in my solution
Thanks®ards
Subhankar misra
Ph no:[protected]

I lost signal for my old number on 9th may 00:20 midnight and i have inserted your airtel prepaid sim in my mobile. As directed i have restarted my device and i got confirmation message that service has been restored,

“your services have been set. Please restart your handset”

So after i restarted, i got signal too, but lost it in under 2 sec.

So, i have called airtel customer care number yesterday morning and have been informed that eta is 9th may. The response i got was deal with “no service” for a day as it is still in progress. Typically it takes 7 days for the port process.

Okay, i have dealt with no service yesterday and literally missed all my important business calls, personal calls.

But still now also i don’t have signal on my phone.

Need help in this!!

Sab se ghatiya network h airtel kabhi bhi speed nhi aati 4g pack unlimited pack 399 wala uss kr raha hu but speed 10 kb se upr nhi aa rahi h... Or koi solution nhi h inke pass cutesmer care se daily complaints krta hu... But koi kuch nhi krta... Koi bhi airtel ki sim use na kre... Tb in sab ko samjh m aaye... Hum log paise de rahe but koi speed nhi aati... At last koi bhi airtel ki sim use naa kre... Aur mai lucknow se bol rha hh

I wish to bring your notice that there is a airtel broadband junction box in front of my house. The junction box was installed without any knowledge to me or my neighbor.
Now the junction box is causing a lot inconvenience to me.
Due to the junction box l i cannot park my four wheeler in front of house and as the road is narrow here so there is usual problem of traffic congestion.
It is really big disturbance to me as i couldnot park my two wheeler or for wheeler.

Please find an alternative place where it will be safe and will not get damage and not cause any traffic obstruction to others.

Thanking you.
Shobhit jaiswal
Mig 3/666 sector-h,
L. D. A. Colony, kanpur road
Lucknow-226012

Hi,

I would like to officially make a complaint against deficiency in services being offered on the hotspot number [protected].

I’ve made several complaints and i’ve not been able to even use it.

I made a complaint that was resolved recently, the issue got fixed and now i’m unable to use it since sometime, again.

I raised a complaint on 23rd april and categorically asked for the cancellation, also i was told that i wouldn’t have to pay the billed charges since i haven’t availed the services.

I’ve been so fed up that i raised a port out request on my number [protected] but i was retained saying the issue would be highlighted and fixed, sadly, it wasn’t.

Please help me in resolving this issue, otherwise i would be forced to take a legal recourse for harassment and deficiency in services.

Reference numbers[protected] — 12th april 2019
Reference number[protected]rd april 2019 and no response/revert received till date.

I’d expect this to be treated on high priority to avoid more agony.

Warm regards
Vipul

This was the first written email after lodging two complaints at the airtel customer care for hotspot not being working, on the last call, was promised this would be taken care of, it never did.

There have been so many emails written after that but i've been told to pay the bill otherwise you won't even listen to what i'm complaining about.

Hi, since few months i am facing issues with my airtel numbers [protected], [protected], [protected], no signals in our home
6 months back i went to airtel office and requested for tower in our location
Many of my family members are shifting to other service providers and if i not get good service i am facing too much problem for using airtel service and web,
If not get better service we may opt out for other providers

Irshad zaheer
[protected]