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Airtel Complaints & Reviews

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Last updated May 2, 2024
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Airtel reviews & complaints page 578

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J
J L SETH
from Delhi, Delhi
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airtel dth services - sudden disconnection

Address:New Delhi, Delhi, 110026

My airtel dth connection id is:[protected]. The service to this tv has been suddenly disconnected despite heavy credit balance in my account and also despite my having given clear list for opted alacarte channels on 30th january, 2019 itself - which also stood clearly acknowledged with their request id:199727 on 30th jan. Itself.

I am contacting them on their 121 customer care number but to no avail. Sent them email too. No...
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A
alaram
from Coimbatore, Tamil Nadu
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unlimited recharge call amount not added

Address:631501
Website:AIRTEL

Dear sir,

I have recharged amount of rs. 399 to the number [protected] on jan 23 2019 through airtel payment money bank for my mother mobile number ([protected]). Till now amount not added in the recharged number of rs.399 in main account but only added validity. Its related when i call to customer care especially mr. Lal prasad not responded properly and he was afraid to giving line to his superior for asking about my request.br...
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N
Narendra Suradkar
from Veraval, Gujarat
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airtel dth signal problem

Address:Bharuch, Gujarat, 392011

Dear Sir,
Regarding Airtel DTH service provider,
I am facing problem in Airtel DTH service from starting. Also your customer care officers also speaks very rudely when we call them. Also most of the times your customer care officers cuts the call without solution of problem. In my area there is always problem with Airtel DTH service. Also in mansoon most of the times connection remains off. I am facing this problem since from...
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A
Ajitchaudhary
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel dth services stoppage after trai's guidelines.

Address:Vadodara, Gujarat, 390023

Dear sir/madam,
Airtel customer id :[protected]-001
I have chosen my plan as per trai order on 24.01.2019 on service providers website. Till date they have not activated my new plan moreover, they have stopped fta channels also. The reason put forth is your account balance is not there. I have recharge my account with rs. 200 each time on 15/01, 21/01 and 22/01/2019 i. E. Total rs.600/- for 15 days against my total monthly...
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S
sanjeev singh tomar
from Raebareli, Uttar Pradesh
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airtel no network after porting @ mobile no 8109217357

I’ve given port in request to airtel on 25th jan 2019 from vodafone postpaid in gwalior (M. P). On 30th jan 2019 vodafone has accepted the same and airtel has sent sms stating dear customer your porting request for mobile no.[protected] to airtel has been validated by vodafone (Gsm). The number will be ported-in to airtel by 31st jan 2019 00:14 am. The second sms states once your mobile displays no network, please insert the airtel sim in...
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Suryaranjan Kumar Singh
from Duliagaon, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel dth assam

Address:Jorhat, Assam, 785004

My channel has been deactivated on 2feb 19 even though i have balance and select ed my pack as per trai new norms. When i called on replied given it takes 48 hrs. Same reply was given on 01 feb 19 also. On 01 feb 19 when i have asked for change of plan customer care replied that as per rule your old plan will be continue up to 18 feb 19 but on 02 feb 19 my old plan also deactivated....
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G
Garhwali Chhora
from Delhi, Delhi
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balance query

Address:Ghaziabad, Uttar Pradesh, 201012

I think i consumed my daily data qouta of 1.5 gb but as i recharged before pack expiry so i used some data from the add on i received.

On checking balance it says

-36 mb left from daily 1500 mb
And
1mb left from daily 5120 mb but then changed to 195 mb left from daily 5120 mb may be coz of some usage but still i am unable to figure out what does it means??

If i won't be able to...
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S
Srabani Das1
from Bhubaneshwar, Odisha
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airtel 4g internet speed slow

Address:Khordha, Odisha, 751021

Initially for 3 months of buying airtel 4g hotspot, internet speed was good but now for 1 week it's working very slow.. Max speed is 100 kb/s. Its a postpaid 4g sim which am using in hotspot device. I am very disappointed with the network and net speed. Payment of bills are paid on time. Although it's a 4g postpaid sim but still net speed is very very slow. Can you please help me on this....
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D
dharmesh r rana
from Ahmedabad, Gujarat
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service issue they not taking my complaint regard error in dth

Address:Ahmedabad, Gujarat

Me 4 din se customer service center par phone kar rha hu par company walo ne apne executive se baat karne wala digit lock karke rakha hai me pareshan ho gya hu in logo se ye log fraud kar rahe hai mene advance 1859 ka 12 month ka pack liya hai freedom or ye log muje service nai de rahe mera dth ac number [protected] hai agar aap log help kar skte ho to sukriya warna hamto aese hi marte rahege...
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D
Drishti Modi
from Mumbai, Maharashtra
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misrepresentation of plans

Address:Mumbai City, Maharashtra, 400007

On 01/02/2019 i selected a plan for rs. 998 on the my airtel app which read:
“plan voucher 998- enjoy unlimited
National calls, 12 gb data, 300
National sms renewed every 28 day.
Validity: 336 days”
There were no further details provided nor were any terms and conditions provided when purchasing the plan. On plain reading this information would imply that the plan is valid for 336 days and that the...
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G
GMS Kanahar
from Gagret, Himachal Pradesh
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airtel digital tv is not accepting my new pack

Address:Hooghly, West Bengal, 171213

Sir i have applied for ala carte pack of airtel digital ttv sd pack but airtel digital tv is not updating it.
They r keeping me on old pack.
My i'd no is[protected]
I had choose a pack of 256.53 via airtel app.
But they are keeping me on old pack of 315. Airtel coster care had assured me. Niw they are not picking my phone. Plz solve the matter.
Sunil
Shimla...
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08.rohit
from Bhopal, Madhya Pradesh
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I recharge on my father's number which was already recharge

Address:Indore, Madhya Pradesh, 452006

I made a recharge on my father's number by mistake which was already recharge, so i request for refund. I made the recharge of 399 from google pay to airtel number : [protected]
I am referring the screen shots so please help me out with refund on the same account.
The account details for refund is:
Account number: [protected]
Ifsc code: hdfc0000036...
+1 photos
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D
Dineshvmr
from Chennai, Tamil Nadu
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not accepting to do reversal of the wrong recharge

Address:560102

I was trying to do a prepaid recharge to one of my friends number and mistakenly i put one number wrong. Tried reaching out airtel through all the medium possible to help me with the reversal but they are continuously rejecting providing the reason of third party recharge. I accept my mistake but the recharge value is 1700 rupees which is of a great value to me. Please take necessary steps to help me get he reversal....
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P
pg@73798
from Muzaffarpur, Bihar
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for relieving letter

Address:Lucknow, Uttar Pradesh

Dear team, i was worked with bharti during year 2016 to 2017. I need my experience certificate/ relieving letter from bharti but nobody responding. From last year i was tried for letter from local hr office but still no response. I got information about site for airtel ex employee."www.airtelambassadors.in" but i m not able to register on as my emp. Id is not found in database. So kindly help me to sort out the issue. Name :-pankaj kumar...
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A
An_con
from Udaipur, Rajasthan
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refund /recharge reversal for recharge on wrong number

While recharge of my prepaid for rs 399 pack on 30/01/2019.

Unfortunately the recharge has been done on wrong no. Due to typing mistake i. E.

Wrong no. [protected]

My number [protected].

The txn id sent to my mobile is[protected]. For rs 399 dt 30/01/2019.

Please reverse the above and refund my recharge amount to the source account as i had to again recharge my mobile...
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P
palakkumari
from Jamshedpur, Jharkhand
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I'm complaining about very bad service

I am very upset with the services provided to me by you. The internet works very slow and there are no incoming calls, just the messesges of people who tried calling me. I have suffered a lot of problems due to this in the last few days and now i am done with this. When i tried calling the complaint numbers provided on your website, none of them were helpful and i am feeling very dispirited with the carelessness shown by such a rewoned name....
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R
Raghavan S
from Bengaluru, Karnataka
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harassment messages

Address:560077

For my no.[protected], message came from airtel at 8.39 am on 20.1.2019 that rs.23 deducted for validity extension for 28 days further. Surprisingly, today at 10.55 am message came from them informing that outgoing services expired and asking me to recharge.
Why does airtel wants to harass customers? First of all their new procedure of asking customers to recharge or deducting rs.23 for continuation of outgoing services is wrong form...
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H
Hemanth09Jadav
from Bengaluru, Karnataka
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credit limit crossed

Credit limit shows to be Rs.3600/- but my bill has reached Rs.6480. My outgoing has been barred without intimation.

When called customer care they say they have given me chance. But, outgoing
was barred after 24 hours stating "fraudulent usage".

My usage has never exceeded Rs.400/-

If they have set Rs.3600/- as credit limit, why did my usage crossed this limit and why have not informed...
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S
sudarshan1991
from Mumbai, Maharashtra
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unauthorized charges , poor network coverage

Address:Bangalore, Karnataka, 560093

06.01.2019 / received a call from airtel dth service regarding recharge sine dth is not used for 3 months account got suspended so for regional pack (1month) + HD subscription (1 month) + suspended penalty (3month) - they said to pay - 360 INR But after recharge the account got suspended 28.01.19
Service Request Number is 85575744. once asking with customer care the executive agrees that the fault is from their end and she said she...
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P
Punya Mani
from Bengaluru, Karnataka
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closure of airtel prepaid number

Address:560103

Hi,

I have been following up with the Airtel Store and customer care executives too for Postpaid to Prepaid conversion for almost a month now.

On top of that, the Amazon Unsubscribe option is broken in Airtel TV app because of which I was charged the renewal fee even after unsubscribing it from Airtel TV(as asked by customer care executive).

I feel that I am done with the Airtel services now....
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