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Airtel Complaints & Reviews

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Last updated May 2, 2024
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Airtel reviews & complaints page 574

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B
Bahubali Upadhye
from Delhi, Delhi
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airtel dth is not activating new al carta pack as per trai regulation

Address:Belgaum, Karnataka, 591237

Dear sir/madam,

This complaint is for not activating the requested al carta plan for the customer id [protected],

On 31-jan-2019, i had prescribed an al carta pack from the airtel self care website, as per the guidance provided by the airtel customer care, with the reference id 240478, and this plan is about to activate on 1-feb-2019, as per the airtel and trai regulations,

However on 1-feb-2019...
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G
grvk55
from Dehra Dun, Uttarakhand
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inappropriate reasons regarding my pending cashback issue.

Made transactions on my airtel app to avail the running offer of sending rs.2000 through upi and get rs.150 cashback (For new users)
I made transactions but didn't receive cashback. Now after calling customer care executive, they are unable to track my transactions even after telling them transaction ids. Now i've mailed everything they asked for like screenshots of transactions and they say they will respond in 2 working days but...
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S
ssuravaj
from Mumbai, Maharashtra
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prepaid - voice and data issues

Address:560066

I am using airtel prepaid and i face a lot of issues with the connectivity. The calls doesn't have proper voice clarity and lot of issues occur. Also, the data will not be available most of the times. Even if the data is available, the bandwidth is very low. Even if i complaint this to the nearest store (Airtel store near vydehi busstop itpl bus stand), they say that the network is working as expected and they are not bothered about the complaint....
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C
Chirag Madhani
from Ahmedabad, Gujarat
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airtel dth channels not available

Address:Ahmedabad, Gujarat, 382481

Hi,

My airtel digital tv service number is: [protected]-001.

I just rechared few days back and after 02-feb-2019, i am not able to see most of the channels

I have try to get in touch with call center, but no reply and it was charged for rs 10 also. I have also done the email to support and use twitter for the same. But there is no response.

There arew many times airtel cut amount...
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C
Chids
from Tumkur, Karnataka
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airtel dth delaying new trai rules

Address:Raichur, Karnataka, 584136

Hi sir / madam

With respect to trai new dth rules
I have selected my own channel pack
And submitted to airtel no as they asked to send and it was sent two days ago.

They have not been connecting to customer care and plan also not activated for two days
Airtel dth id no:[protected]

Plz help me in this regard
They are making fraud in request of new selected pack they...
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S
saptech.rama
from New Delhi, Delhi
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dth plan changed without concern

Address:201005

As per new rule i have selected channel with effective of 01-feb-2019, now i noticed plan changed on daily basis. Yesterday it was rs. 188 on primary connection and we are not able to see any channel in my tv then i choose again the channel and total amount was shown around rs. 558, now the same plan is showing below:-
Ncf charges - 222.00
Broadcast bouquet 381.14
Ala carte : 177.24
Total price is - 780.38
br...
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S
sourav866
from Chennai, Tamil Nadu
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dth - 3024383879 - trai tv plan not updated

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I had selected a set of channels with cost per month totalling upto rs 325 per month.

My plan has not been updated and i am being wrongly billed on a rs 710 plan which i dont need.

If correction is not done with immediate effect along with money credit back in airtel dth account starting february 1 for all the higher deductions done, i will switch to tata sky....
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T
Tapash babli
from Dimapur, Assam
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executive monthly charges by airtel dth

Address:3005788162

Airtel dth has been charging high rate for individual channel other than free channels. Earlier i was getting many channels of my choice at 283/month but now it is more than 450. Moreover not all the channels of a particular company is provided. Each channels of the company are being charged separately which ultimately become a unaffordable monthly charges. If this system is not changed immediately please bring back the old terrif.
br...
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rajpant88
from Lucknow, Uttar Pradesh
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prepaid sim deactivated without reason

Address:Dehradun, Uttarakhand, 248001

Hi team,

Please help us to activate the sim as deactivated 7 days before.
I am already following from twitter but they are still keep us in waiting.

I have provided all the details to them & they confirmed that we have all the details and will call us, but still waiting for the call and their response.

Airtel mobile number blocked is[protected].
Alternate number[protected].br...
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M
major4511
from Bengaluru, Karnataka
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shoddy service and apathy towards customers

Address:Bangalore, Karnataka, 560034

Regretfully, i am a customer of airtel services (Mobile / broad band / tv services) for the past 4 years plus.

I have no hesitation to say, that very rightly, reliance is making you guys go 'bonkers' with their splendid service.

My registered mobile number for all the services that i am using is : [protected].

For the past one month plus, your operators have been misguiding me the procedure to choose...
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D
davinder1.passi
from Chennai, Tamil Nadu
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misbehave by staff

Address:Ludhiana, Punjab

Dear team,
My name is davinder passi from ludhiana today i visited at bharti airtel store hambra road. There is a employee name monika behaved not good to me. I told her my equiry inspite she has to resolve my equiry. She said rudely ludhiana have more store u go for other store. I raised this complaint to store owner ms depali. Please take action for the same.
Regards
Davinder passi...
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A
Arhaanaman
from Kota, Rajasthan
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channel not come

Address:Jhunjhunu, Rajasthan, 333024

I have airtel disital tv set box. I have seletct chennel according to trai new rule and submit bus since 1 febuary no chennal is coming on my tv. When i call to airtel customer care then they said do wait. They have not any solution of my problem. Airtel daily reduse chennal charge from my accont without givening channal so pls help me. Sir please hurrily solve my complain...
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P
Pooja hatimuria
from Beawar, Rajasthan
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didn't get the recharge but amount deducted

Address:781036

Have recharged my mobile number [protected] through net banking for rs. 169 on 4th feb 2019 twice and received an sms with transaction id[protected] &[protected]. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account for rs 338....
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I m not recieving any text message on my number [protected].. So i may not able to otp sent by service companies
Can anyone look into this issue
Basically this number is based out on bangalore india. So due to this i may not able to use messege servies hosted by airtel sim. Howeverntly i am on international travel for few months so can't call airtel customer care regarding this issue...
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B
Balasubramaniam Thandalam Arumugam
from Chennai, Tamil Nadu
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airtel dth - not allowed to choose a la-carte channels

Address:600042

Hi,

I am an airtel dth customer, i choose the channels for the feb 1 2019 revision. This was registered and an id was given to me. Subsequentty from 1st feb 2019 the dth services stopped there was balance in the account.
Submitted a complaint a service technician came and he entered the channels in the tv and this was registered. No change the channels was not showing only 004 error channels not choosen.
br...
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M
mukku949
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to send any sms

Address:Pithoragarh, Uttarakhand, 262522

I'm not able to use upi because i can't sms even after₹27 balance and active account. I have restarted my mobile many times to resolve the issue. Also tried to contact via calls on 121 as well as my airtel app but not reached to any customer care executive. Plz resolve this issue or gjve me a right solution to this or otherwise i have to switch to other company..
& i'm also not able to send porting message. Airtel is cheating the...
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P
Pradip Deogude
from Pune, Maharashtra
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channel not working last 3 days

Website:www Siegel.in

I use airtel d2h. I have 2 airtel d2h. I selected my channel pack online at 31 jan 2019. But pack is not activated my tv channel paid or free both not working from 1st feb. I call airtel custmar care he not solve my problem. Then he does not receive my calls. Myairtel l d2h id
/[protected]/001/ plz help last three days my tv does not show any channel...
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K
Kitu Upadhyay
from Tufanganj, West Bengal
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violet trai rules

I opted for some channels and send the request according to the direction of service provider. But they did not upgrade the same. Today i called them and they took 4 hours to solve it but did not do the same. Further the suggested me to change the channel list and i did the same and they took 10 min to 15 min to start it but did not do the same. I called them but they did not pick up the phone after 12 min it stopped to sound. Need your help....
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V
vkdrb
from Kollam, Kerala
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airtel hotspot device

Address:Virudhunagar, Tamil Nadu, 626001

I have bought airtel six month advance rentel plan ([protected])with free device 15days before... From the first day itself its not working properly, its very unstable... In my mobile also i am using airtel only and i am getting 4G network regularly so only i choose Airtel instead of Bsnl broadband... But this hotspot device is not working properly... I don't know what's the problem the device or simcard.. After purchasing the device i can't...
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S
Sanjay Negotra
from Gurgaon, Haryana
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complaint for discontinuing dth services

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306

We have updated airtel connection athrough alacarte 0n jan month end against new trai rules. Air tel discontinued services from ist feb in spite of having balance and told that upgradation will take place 24- 72 hours. They keep on changing their statement and after three days they started sd services on today 3rd feb after insist g that why our se ices were closed for three days while those who did not updated their pa ks their services...
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