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Airtel Complaints & Reviews

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Updated: Feb 27, 2026

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I received a call from +[protected] claiming to be airtel support person has decided my money.
I am now going to file a written complaint as this is a legal issue.
This # called me and triggered an sms which is upiact pp[protected] and then he also told my card number and then he without any approval debited 1060rupees with upi id [protected]@cbin0282975. Ifsc. Npci.

How to get my money back.
I want to know who is that son of a #
I want to know is his father slept with many wife's of a single wife.
I want to know the name and address of the above mentioned number bloody #.

Airtel customer support has been notified about the posted complaint.

Feb 10, 2019

Updated by Shravanjajula received a call from +[protected] claiming to be Airtel Support Person has decided my money.
I am now going to file a written complaint as this is a legal issue .
This ### called me and triggered an SMS which is UPIACT pp[protected] and then he also told my card number and then he without any approval debited 1060Rupees with UPI ID [protected]@cbin0282975.ifsc.npci.

How to get my money back.
I want to know who is that son of a ###
I want to know is his father slept with many wife's of a single wife.
I want to know the name and address of the above mentioned number bloody ###

Feb 10, 2019

Updated by Shravanjajula How come these kind of son of ### are working without my permission to debit my amount . Who is the person called me and how did he do the transaction. I will definitely ### his mother.

Feb 10, 2019

Updated by Shravanjajula Who is this ### and his family who are eating my money .

Feb 10, 2019

Updated by Shravanjajula I will ### this +[protected] number person complete family who HACKed my account.

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Address: Mumbai City, Maharashtra, 400057

'Debit for this account is not allowed'. However the money from the cards can get credited. Nearly ₹5000 for some purchase got debited from the card but are stuck with airtel wallet. The transaction cannot be reversed too. No customer care or support. Kyc for the account already done before the transaction. Help pls.

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Address: Jammu, Jammu and Kashmir

Please refer to the above quoted subject it is submitted that i have prepare my own plan well in time with amounting rupees 301pm after repeatedly marking calls and remainders which is not activated till date my registered mobile number with the company is [protected].
I hope your good self surely take note of my complain for early redressal
Thanks
Regards
Pawan kumar
Jammu

Airtel customer support has been notified about the posted complaint.

Feb 11, 2019

Updated by Pawan Jyoti Sharma Sir
I have already filed complain in this regard but nobody from the company neither contact me nor solve my problems i am still facing hardship due to non activation of of pack.
Hope for the early redressal of the problem i have many times contact the company but nothing has been done by the company only giving assurance regarding that your issue will be resolved very shortly but nothing done till now my problems is still persist only few chanels are activated which are not of our choice. Now i am force to pay for those chanels which are not of our choice.
So i again request your good self to take consideration to my complain and do the favourable.
Regards
Pawan kumar
[protected]

Feb 12, 2019

Updated by Pawan Jyoti Sharma Sir

It is my third consecutive complain against the service provider which is not providing the desired service as per the rules and regulations of trai as per the instructions i have prepared my plan and commuicated to the company well in time. But the same plan is not activated on my tv set till now. I have filled two complain before this but nobody from company contacted me till now nor resolved my complain. Hope your good self definitely take some appropriate actions against the company in connection to resolve my complain
Thanks
Regards
Pawan kumar
Jammu

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Address: Chennai, Tamil Nadu, 603202

From feb 01, as per trai regulation, my plan changed from customer care from 240 package to the base pack 153 package, so i recharged for rs: 155 and the balance become rs: 158 (Rs 155+ rs 3 - previous amount)

The next moment, airtel deducted 15 rupees from my account and updated to rs: 143, so now i have suffered two days with dth connection, and too the customer care never taken my request for "reason of deduction".

The customer care said, they not aware of the deduction and the amount would be revoked to my account soon, buts its three till now, the amount rs:15 not have been updated to my account and airtel compelled me to recharge extra 100 rupees for watching the base plan 153.

Its airtel failed in ethical issues, and am so worried about, how other un-educated society would copeup with these kind of issues??? Its unanswered till now and government (Trai) must have to look upon this loop holes with theses kind o[censored]nethical ways of earning (Stealing) money from common people like me.

Airtel customer support has been notified about the posted complaint.

Feb 10, 2019

Updated by savaridasan From Feb 01, as per TRAI regulation, my plan changed from customer care from 240 package to the base pack 153 package, so i recharged for Rs: 155 and the balance become Rs: 158 (Rs 155+ Rs 3 - previous amount)

The next moment, Airtel deducted 15 rupees from my account and updated to Rs: 143, so now i have suffered two days without DTH connection, and too the customer care never taken my request for "reason of deduction".

The customer care said, They not aware of the deduction and the amount would be revoked to my account soon, buts its three days till now, the amount Rs:15 not have been updated to my account and Airtel compelled me to recharge extra 100 rupees for continuing the service and for watching the base plan 153.

Its Airtel failed in ethical issues, and am so worried about, how other un-educated society would copeup with these kind of issues??? its unanswered till now and Government(TRAI) must have to look upon this loop holes with theses kind o[censored]nethical ways of earning(stealing) money from common people like me.

Feb 10, 2019

Updated by savaridasan From Feb 01, as per TRAI regulation, my plan changed from customer care from 240 package to the base pack 153 package, so i recharged for Rs: 155 and the balance become Rs: 158 (Rs 155+ Rs 3 - previous amount)
From Feb 01, as per TRAI regulation, my plan changed from customer care from 240 package to the base pack 153 package, so i recharged for Rs: 155 and the balance become Rs: 158 (Rs 155+ Rs 3 - previous amount)

The next moment, Airtel deducted 15 rupees from my account and updated to Rs: 143, so now i have suffered two days without DTH connection, and too the customer care never taken my request for "reason of deduction".

The customer care said(will update the audio proof from the Customer Care named Nisha), They not aware of the deduction and the amount would be revoked to my account soon, buts its three days till now, the amount Rs:15 not have been updated to my account and Airtel compelled me to recharge extra 100 rupees for continuing the service and for watching the base plan 153.

Its Airtel failed in ethical issues, and am so worried about, how other un-educated society would copeup with these kind of issues??? its unanswered till now and Government(TRAI) must have to look upon this loop holes with theses kind o[censored]nethical ways of earning(stealing) money from common people like me

Feb 10, 2019

Updated by savaridasan once plan updated as per new regulation from TRAI, Airtel deducted Rs:15 from my account, and so my balance went to 143 ( which is below base pack 153) and they disconnected the connection. i suffered for three days without DTH connection and too customer care where not able to answer about the deduction.
later they compelled me to recharge for Rs: 100 and now let me to watch base pack. and still no clarity on the add on channels subscription. The customer care auto service is very worst experience as it not proceeding further(clever software created to earn/steal the money from common people) with the next option to catch the customer care line.

Feb 10, 2019

Updated by savaridasan Good Morning Sir / Madam, - "one more NEW ISSUE started again by Airtel DTH"

Today i am spending my valuable time addressing the new issue, as per TRAI regulation am now in Rs:153 base pack( which i could watch only one channel DD PHOTHIGAI ad am in TAmilnadu).
When i added the free and cost channels around 68 channels, it should be (68+25=93) 93 channels and it showed cost around Rs: 261.
But when i confirmed the plan, AIRTEL DTH added the default 25 channels TWO times and so the total channel now is 118 channels and it cost me Rs: 326 rupees.

I got upset on this mistake of AIRTEL DTH software and contacted Custome care, but the first customer executive not listened to me and closed the call. THe second custome care promised that she will rectify it, saying she correcting by TRAIL AND ERROR strategy with the AIRTEL DTH web Software. All calls i have recorded and will upload you as early as possible.

Dear Sir / Madam, Kindly request you to do the needful as common people suffer a lot and spend whole day with AIRTEL DTH ..as it is not the right way living LIFE..please understant
MY AIRTEL ID: [protected]

Feb 10, 2019

Updated by savaridasan MY AIRTEL ID: [protected]
Good Morning Sir / Madam, - "one more NEW ISSUE started again by Airtel DTH"

Today i am spending my valuable time addressing the new issue, as per TRAI regulation am now in Rs:153 base pack( which i could watch only one channel DD PHOTHIGAI ad am in TAmilnadu).
When i added the free and cost channels around 68 channels, it should be (68+25=93) 93 channels and it showed cost around Rs: 261.
But when i confirmed the plan, AIRTEL DTH added the default 25 channels TWO times and so the total channel now is 118 channels and it cost me Rs: 326 rupees.

I got upset on this mistake of AIRTEL DTH software and contacted Custome care, but the first customer executive not listened to me and closed the call. THe second custome care promised that she will rectify it, saying she correcting by TRAIL AND ERROR strategy with the AIRTEL DTH web Software. All calls i have recorded and will upload you as early as possible.

Dear Sir / Madam, Kindly request you to do the needful as common people suffer a lot and spend whole day with AIRTEL DTH ..as it is not the right way living LIFE..please understant
MY AIRTEL ID: [protected]

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Address: 722151

Dear sir i tried to add 2000 rupees on 21st jam 5.55pm by paytm debit card to airtel payment bank. The transaction was successfully done and paytm send me tge transaction id and reference id that they have sended the money to airtel. But airtel just refused to accept it. And not helping me with anything they just telling me to go to paytm. But paytm helped me with all the information they also share me a mail to send airtel where clearly mentioned that paytm send the money. But airtel still refusing it. Please help me with that. Im sharing the reference no,[protected] and transaction id, s99893119

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Address: 174303

After porting my airtel postpaid no. To jio they are saying to jio he has a outstanding amount of 142 rs but i have clear my all bill and check i have zero amount to pay so due to thik jio stoping my all services i have a plan of 70 days. I am calling to airtel customer care they are saying we have no outstanding amoung on number [protected] but they are sending notification to jio stop all service of this number because it has outstanding amount in aitel i am very bad feel with this type of behaviour after paying all bill and i can not use my jio number. I have aa recharge of 70 days. Airtel are misbehaving with us because we are porting our number to jio. And use laws aginst us for confusing us

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Address: Kolkata, West Bengal, 700036

As per new rules of trai i chose a package by ala-carta on 28th of january from airtel.in. But the service was stopped suddenly on 4th of february. Then i again chose a pack from channel no.110. Then it was followed up on 6th of february and it was confirmed that the service will be resumed within 4 hours. After that several attempts were taken to reach you through the helpline no. But no one received the call. I feel there is no more options other than opting service from any other providers.

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Address: Dehradun, Uttarakhand, 248005

I have airtel dth hd connection no. [protected]. Firstly airtel had stopped airing channels without any prior intimation even when my prepaid amount balance was available. Then after much difficulty i got through to customer care no. And got channels of my choice activated on 7 feb 2019. They again closed my choice channels on 8 feb 2019 and activated paid channels of their own choice. I am not able to get through to any of their call center or service no since 8 feb 2019 till 8:00 pm 9 feb 2019. They are not giving even choice of waiting. Calls are directly getting cut so no record can be generated.

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Address: Ahmedabad, Gujarat, 380051

Website: www.airtel.in/s/selfcare?normalLogin

Our connection number is [protected], recently we opted for airtel 183 rupees pack as per new trai regulations but airtel without informing us updated our plan for rupees 2700 per month instead of 336 per month (Including ncf), moreover they selected hd pack even though our set-up box is sd and they deducted the charge for the same. Even after complaining several times, not satisfactory justification was provided. Airtel has taken around 250 rupees extra for the services which we have not even availed.
Secondly, today i added some free add-on channels for which idv charge of 23 was deducted but those channels have not yet been activated.

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Address: Faridkot, Punjab, 151203

I have opted my channels as per the trai rules, in my set top box of airtel digital tv company. But they have not put those channels which i opted. Instead other package is being continued without my permission. Your rule says that the facility should be provided from february 1, 2019. But i am not able to enjoy my channel selection. Take some strict action regarding them. They are not even picking our call and also not responding to our mail. Do something regarding this.

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Address: 576201

Outgoing services on airtel [protected] will stop on 11-feb-19. To continue services, recharge with unlimited or smart pack. Dial *121*51#. Ignore if recharged.

I have been getting this message now for the 3rd time in 2 months. I have recharged ftt at first 2 times. Now i'm worried is this a monthly payment that i have to do.

@airtel: i don't want to pay anymore just to keep my sim active. Please suggest some way where i can stop this.

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Feb 09, 2019

Updated by jhegdep Thanks

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Address: Hyderabad, Telangana, 500010

Hello team,
I have 70 gb of data but still i am unable to browse internet.
I am a postpaid user.
This network is bothering me alot.
Kindly let me know if i would be able to convert airtel postpaid to prepaid.
I am completely sick of calling 121 to resolve this dead slow network. Billing will be taken ontime but service is very bad.

Regards,
Sravan,
[protected]

Airtel customer support has been notified about the posted complaint.

Feb 10, 2019

Updated by Shravanjajula received a call from +[protected] claiming to be Airtel Support Person has decided my money.
I will badly ### his entire family for HACKing my account and stealing my money.

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Address: 400071

I am facing airtel network issue from last 4 days.
Its really irritating after paid for prepaid package of rs. 399/- almost 10days before and still not able to use the call drops and network as well.

Its really disgusting, and getting problems in call connectivity.

Airtel stop making false advertisement of india's best network and all.

Its really like making people fool.

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Address: Mohali, Punjab, 160055

[protected] submit trai pack on the way massage air rel return the massage they active the account but air tel deduction my accunt. Air tel coustmer care does not pick the call. Everytime contact the care no but air tel has automatically dislove the care option. Plz take action. If they not care consume service plz banned on them.
My contect no [protected]

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Address: 811316

The airtel tower's generator exhaust pipe is just beside the windows of my home causing respiratory problems. The diesel smoke enters directly through the windows. Solution to the problem is that there is sufficient place to shift the generator as the airtel tower has acquired sufficient land area. Effective actions is expected as soon as possible.

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Address: 533242

I done recharge with 499 on airetel app which said cashback bonanza on the banner after taping on that i’ve done recharge to my mobile on airtel through phonepe app but i dint review any kind of cash back... And i called airtel service centre but they are saying we cant do anything.. Then how can i get compensation.. Is airtel cheating on people with fake banners on their original app..

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Address: 400066

Airtel prepaid connection [protected] & my mobile has lifetime validity incoming free but u r company said first recharge 35 rs, if not recharge ur outgoing & incoming service has stopped, so i recharge 35 rs in jan mth, now today received another msg 2day u r not recharge rs 23, then automatically deduct amt so I wanted to lodge the grievances

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Address: Shimoga, Karnataka, 577201

Hello my airtel tv a/c [protected]. I have balance in my account but i unable to view my channels. I have tired to call airtel customer care but they not receiving call and sent a mail also not yet repiled. Sir please take action against these providers and they are cheating their customers and charging more money. I have calling them form 3 days they r not receiving any call.

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Sir,. I am a dth customer of airtel and customer id is [protected]. As per the new trai rules i have made my own package and forwarded as sms from the settop as per their guidelines to the given no from my registered mobile (Bsnl) no but the message is not going. I also tried from my jio no also but failed. Then tried to contact customer care to talk to customer executive each time failed. Finally with repeated attempt i succeed to contact a executive. He says message will not go either from my bsnl or jio whether registered or not and try to any other provider from friends or relatives having the connection. With my heated argument they sent a link to forward the requirement and i sent the channel selection. It has been activated yesterday (08 feb 19). But i found some of the channels are missing. I immediately contacted the customer care so many times yesterday and today itself. But no response from them. It is requested that 1) customer should have the facility to add or remove the channel from their registered mobile irrespective of their connection provider, if not so should be provide easy substitute option. 2) customer care should be provided proper service immediately when contacted. Thanking you. Sincerely. (Premarajan vn).

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Address: Lucknow, Uttar Pradesh, 226012

This is to notify you that your employee mr. ""rohit kumar gupta""who is working as"networking engineer" in your company has harrased me in public site without any reason.. He even does not know me... He commented on my random comment by abusing me on facebook.
I want immidiate strict actions to be taken him or i will further take it to police complain and other media resources as employees of this kind pf mega companies cant be so irrisponsible for their act.
I am sending you the screen shots as evidence...
I again request you to take strict actions against him as it should be made a result for future generation also.. Because they are degrading the image of their company also.
If action is not taken in 24hrs.. I will sue him in the court.. And rest ur company will suffer for image loss in the matket.
How can your employee abuse a random person on facebook

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