Airtel Complaints & Reviews

I am very much disappointed by the service offered by airtel and the worst is that no body is there to listen, all gives you the false statements. From last 2 month i m giving the complent about the signal problem in my area[chirra mohd. Pur - faizabad{224001}. I requested customer care but every one is telling the same dialog network quality is best in your area. I am attached a video with my comment.in which you able to see the network of airtel 4g

Sir, even a single day has not elapsed after the end of validity of my no but you just deducted main balance even without giving any prior info rather the main balance was deducted and the informed.
Also deduction has put me into a situation where i have to get it recharged again to use of the validity so why such balance deduction was made, i just want my money returned back

I'm very upset by airtel postpaid services, my only and primary number is showing error of mm2 : sim not provisioned, even paying so much customer care and airtel stores, this issue isn't been resolved..

Mob no [protected] (Upe)
Name mayank singh

Issue since 2 days.

Not been able to make or receive calls or data.
It's very old number which is kept alivefor the sake i had been loyal customer but i'm very much upset by the services provided, some of my colleagues suggested me to port in jio asap, but i remained in airtel postpaid only.
Now i'm regretting it.

Sir i am continuing complaint to airtel dth company to stop ndtv india channel but the company tell me this channel is not in your subscribe channel list but the airtel dth still brodcast this channel they can't stop this channel and they charge me this channel price so i humbly request to you take some strict action with airtel dth to stop this channel.
My airtel id is [protected]
Lokendra singh tanwar jaipur rajasthan mob. [protected]

Bill number : 33591904
Relationship number : [protected]

I have been airtel customer for same number from past 12 years.
But i am so fed up with their service now a days. Recently i am travelling to usa and india back and forth. So i have activated national roaming @99. The reason for which i took this plan is only for my banking for which otp's will go to this mobile number. The only time i use this india phone is when i am doing a bank transaction and most of the days it wiull be switch off mode since i dont use iot for any other purpose. Its been working fine with this scenario from past 3-4 years. I am paying minimum bill around rs500 (299 for actual plan+99 for international roaming+taxes).
But from past 2 months they are chargingh like 4000 rupees a month saying i am using internet which is not true. I never use thgis phone for internet. Here we have uninturupted internet services at home and good lte service on my mobile when i go out. Which stupid will use internet for international roaming. I called them when i receive 4000rs bill last month, and they said there is zero outstanding madam, you need not to worry. But this month i received 15000 rupees bill (Last month 4000+onetime charges 4000+this month 4000+late fee+taxes). Are you insane? Who will pay 15000 rupees phone without using the services not even for single time? Waive all these charges and reproduce new bill with minimal charges, otherwise i am gonna quit this stupid network and ofcourse i am never gonna pay this bill for which i am not responsible.

I have blocked my account someone has deducted my balance in my account at that time now i want to reopen my account i have sent photos of Aadhaar card and pan card my airtel number is [protected] I have balance in my account so please and please unblock my account so that I will be use this app it will be your most kindness. Ishfaq Ahmad reshi

Hi
I have done recharge of rs 399 to my airtel no [protected] instead of mobile no * on 26.03.2019 the transaction id of the same is[protected].[protected] is my old airtel number. When i contacted customer service they told they cant reverse the amount. I asked them then to reactivate my old no [protected]. They then replied they have allocated the same to some other person. When i am having all my transaction details then what is the problem to reverse.? I tried contacting the other number but the other number is switched off.

My mobile network is not coming for last 20 hours. So dear company members please resolve my problem as far as quick.
My lot of work is not completed yet. I am an employee in reputed company.
I have a lot of work in gmail and other apps.
I have to complete my sister ugc net form.
I have not completed it.
So please resolve my problem quickly.
I have a lot of work

I'm a old customer of airtel. Recently the service has become in a very poor stage. The network strength is very low, for that reason internet speed has reduced to a cow drawn cart. I'm unable to talk with my family & friends without any interruption. Not even able to use internet properly. But airtel is advertising "airtel is india's fastest network". Shame on you airtel. I think i should port out from this fake network provider.

Pritam sen
[protected]

Cust ID- [protected]. I recharged with Rs. 360 for all Sports Channel as told Airtel help center on 24.03.2019 and was showing all the sports channel including Sony Ten Sports for more than 30 minutes but withdraw the service of Sony Ten & when I complain they told it would be solve within 24 Hours. But till date it is pending. pls do needful.

Hello i am airtel some for past 15 yrs it was doing ok but for past 2months their service is worst i am unable to make calls or receive calls (Call drop). I have got 4g mobile and 4g sim but maximum time it works on 2g. I paid them for 4g services and in return i am getting 2g service. I have lodged complaints with customer care (Do not remember how many times) but all in vain. Please solve the problem at earliest or suggest better service provider.

I am the owner of sim - [protected]. When my mother visited airtel store, the sales people forced her to convert my prepaid number into postpaid infinity family plan without my knowledge. Even after my repeated customer care complaints via phone and email, there has been no response. Kindly remove my number from the rs.299/- infinity family plan asap and convert my postpaid [protected] to prepaid sim. Else you will loose a decade year long customer like me because i will stop using airtel sim.

Hello trai,
I am an airtel dth subscriber. My digitaltv id is [protected].

As per the new trai regulations, the customer can choose channels of their choice and change it whenever they need.
I wanted to subscribe to star sports 1 channel only on days that i need and discontinue on other days.
I deselected the channel yesterday and until today the channel was still being telecasted for me. When i call customer service they said it is a free channel during the ipl season and i cannot turn it off.

Even though it is free it is a big hindrance during this critical period of exams etc. I need to have the flexibility to be able to choose it only on days i need. I need your intervention to get this facility enabled for customer's like me. I will forever be grateful to trai.

Thank you.
Sriram[protected].

It has been almost 15 days and not even got a confirmation for refunding the amount. The amount is big (35k) and airtel customer service is just delaying the refund with different excuses. I have filed the request on 12th of march and its still not resolved not even initiated the refund process.
They directly closed previous 2 request without even intimating me and this 3rd request also haven't got any call for confirmation.

Dear trai,
I am amar, a airtel dth user, i have selected 95 channel @ ₹320 as per trai guideline on 17 feb '19, and confirmation received from airtel through msg. After that i have recharge 350 on 26 feb, 19, then tv suspended on 13 mar'19,
I have complainant multiple times on customer care numbers. But not taken any action till now.
Kindly support

Amar
[protected]
Airtel consumer no - [protected]

I have requested to port sim from karnataka region to delhi ncr region for my airtel postpaid number. Same time i transferred this number from my name (Himanshu arora) to my wife name.

First, it took a hell lot of time and follow up from my side to get sim activated once old stopped working.

Now, i am not able to receive any incoming as massage to dialer coming as number does not exists.

I am very old customer of airtel and look at the level of services you are offering to customers.

I am really fed up by airtel due to continous no network, call drops and now looking to port to jio.

But the problem is that i cant sent sms to port number. This is 3rd class service i am experiencing so far. When contacted earlier to customer care they told revisit store. Why the hell customer to extra pain to check and replace faulty sim which was issued by you guys???

Himanshu arora
[protected]

Customer i’d [protected] has been recharged with rs 500 on 24/03/2019 but still dth is not activated and not working connection is in the name of mr awdhesh kumar saxena nehru colony dehradun. Kindly resolve the matter as soon as possible. If not resolved matter will be taken to consumer forum. Customer is facing problems because of the issue and it is not getting resolved even after repeated trials. Request you to resolve the same at earliest.

I'm from vellore at sathuvachari, valallar, for the past 2 year i have keep on raising complain regarding the network connectivity issue. But there is no any development they keep on saying we are upgrading NEW tower in your area, I dont know what the _____ is going on for the past 2 years . I never experience such a telecom service .

TRAI is a big loot and then its companies such as Airtel, etc. They charge me on their own and then say that i have added so and so channels. When I delete those channels or ask them to do it they give me utter non sense such as the system is down or it will be done it 4 hours. Since the past 3 days the employees at Airtel are doing nothing but causing stress to their customers. I have 3 connections and even after doing everything they still leave 1 of my connections unattended which causes my monthly validity to fall because they charge on their own. I keep getting text messages regarding the addition/de-selection of channels but yet nothing changes on my profile account at www.airtel.in and I'm charged the same amount of rs900+ Someone needs to teach these companies and their bigger off springs how manipulating the customers and theft will lead them to big consequences.

Hi,

This is regarding the new connection applied for.
The dth consumer number is [protected].
Due to some reason connection could not be established at my home.

So, i requested airtel digital tv to please cancel the connection and refund the amount paid by credit card to my concerned account.
Please note that the dth is not installed/activated.

The details are included:

Regards,

Name: bhaskar mullick
Addres: 7/1 annada prasad banerjee lane, howrah - 711101, wb