Claimed

Airtel Complaints & Reviews

2.1
Last updated Apr 22, 2024
Complaints 54497
Resolved
21957
Unresolved
32540
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Airtel
Customer Service Contacts

Airtel Phone Numbers

Toll free
1800 103 4444
8566
3271
Phone
+91 96 6339 5551
4426
2035
+91 11 4266 6500
1938
1018
+91 11 4666 6100
1095
818
View all Airtel contacts

Airtel Website

Airtel Head Office Address

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India
560078

Get directions

Airtel reviews & complaints page 579

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mohsin Altaf Qureshi
from Rahimatpur, Maharashtra
Report
Copy

misleading customers through recharge schemes

Address:Pune, Maharashtra, 411003

I have recharged my Airtel number [protected] for international roaming two times in three days and my main balance is deducted. I am in international roaming and my services for roaming are not working. I need all my amount refunded as recharge done.After calling customer care as well the recharge was not working. I need to get this done on immediate basis...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arav13
from Ludhiana, Punjab
Report
Copy

taking much charge for recharge

Address:147301

Dear sir

As per trai new rule of dth to choose our package according to our will, but at present my airtel dth service provider is taking much more money at this stage comparison than before the trai rule
My airtel digital tv no. [protected],
पहले मेरा पैकेज 650 का होता था पर अब वही पैकेज ₹700 का कर दिया गया है महोदय...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
soujanya j
from Bengaluru, Karnataka
Report
Copy

sim not working- not activated

Address:Bangalore, Karnataka, 560026
Website:sim not working

I am extremely disappointed to say that my airtel sim is not working. I got a duplicate sim, even then it has not been activated after 24 hours. Initially i thought it was phone problem, but when i inserted sim cards of other networks it is working. Except for airtel. Kindly do the needful as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siva305
from Delhi, Delhi
Report
Copy

no proper network in medavakkam

Address:600100

I'm staying in medavakkam from last 3months. Airtel network is very worst. It shows 4g sometimes but no data connection at all. Most of the time it shows only e edge connection. Please don't says india's best network. Previously in hometown network was good but not now. Everywhere airtel becomes wors network. Where i'm having jio on the other hand for the data connection.

I'm thinking of to switch to jio, but i'm not aware...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
npkumarch
from Hyderabad, Telangana
Report
Copy

minimum recharge for prepaid number

Address:500055

When i purchased the sim of airtel, pre paid sim, they told that lifetime incoming is free and for out going calls it is rechargeble based on we recharge.
Now they are charging for incomming calls also. As this was my primary number i have given this number to all my friends, banks and all govt id proofs.

Now i am not receiving calls from the same.

Usually people we go for the cheap and best networks available...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
Johnsonnazareth
from Bengaluru, Karnataka
Report
Copy

voice call issue

Address:Bangalore, Karnataka, 560001

We are using airtel postpaid and prepaid simcard in office, but we are not getting the signal inside the office so please do clear my issue as we 300 persons are using airtel in same office it as became a big issues with clients, so please try resolve this issue. My address is #82 hulkul brigade center opp-bangalore club back gate lavelle road bangalore 560001....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
R
Rajaa Arumuga
from Tiruchirappalli, Tamil Nadu
Report
Copy

airtel incoming call not receiving

Address:627814

Dear sir/ madam,

My airtel number incoming calls are not coming. The other end message is "my number is in not reachable condition". I have full range signal/tower 4g.
Incoming sms, and outgoing calls are working.

I am missing lot of important calls because of your network issue.
I have 146 rs main balance at my account.
For sometime you have blocked my outgoing calls, and forced me...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
nitin44
from Noida, Uttar Pradesh
Report
Copy

network problem (no service mode)

My self nitin kumar and i have a prepaid airtel mob.[protected].

The network in sec-58 noida is very bad and near about to zero from last one month. No any outgoing/incoming calls can be done on this no.

Regarding this i have complaint on 14th jan-19 (C4gsp[protected]). Airtel customer executive said, that there is some network work in airtel. It will be completed very soon and the network issues will be resolved.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hitesh kumar guru
from Basi, Punjab
Report
Copy

poor service in airtel office shimla

Address:171001

Dear sir/madam,

I am very disappointed from your service in airtel office.
I am unable to use my internet since 4 days and i visited the office the mall shimla the representative told me that my number is not tagged for volte service and after that i visited the store 4 times since two days. And next day in morning i received a call from store about feedback the representative ask me why to give 5 marks for the store...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
moyal37
from Nagar, Rajasthan
Report
Copy

regarding airtel prepaid sim activation

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306

I have ported my JIO sim to Airtel prepaid, before 2 days SIM is on and tele verification is also successful. FRC also done.
but when I am calling it is saying that your verification is not done and please OFF/ON your phone after 30 minute and it will be activated...
Facing this issue from last 2 days, I called to airtel customer care also but they are saying that SIM is activated from our end.
I have sent email to [protected]@in.airtel.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dks🙏
from Muzaffarnagar, Uttar Pradesh
Report
Copy

payments by airtel savings account not done

Yesterday on 29jan2019 I made a transaction of money₹3500 from my Airtel savings account to Bank of Baroda acount...money debited but not received in bank account. I have Attached the screenshot of transaction. Transaction ID is [protected]. Please help me. Thanks....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashish 2905
from Mumbai, Maharashtra
Report
Copy

unauthorized deduction from account not denied for refund

Address:New Delhi, Delhi

I took the Airtel DTH connection on june 2018. They gave me 3 month HD pack free till august and told me after that HD plan will be deactivated but they not deactivated and deducted the money from my account on regular basis. When i asked to customer care they told me that you did not tell us to deactivate the HD pack so the company deducted the amount and they also not provided the HD pack after 3 month expiry and deducted the charges for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sri Swaroop Ranganathan
Report
Copy

international travel bill issue

Hi
My mobile number is 9980*******. I have recently travelled to Maldives and was surprised to see the the international roaming charges of around Rs. 20, 000/-. When I was activating international roaming pack to Maldives, the Airtel website shown me, unlimited incoming calls free and 3gb data free. Suprisingly the data charges for this month is charged as are.9790/- inspite of me not using the internet. Hence, I request to kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Cherry9
from Hyderabad, Telangana
Report
Copy

deduction of main balance without prior information

Address:Kurnool, Andhra Pradesh, 518002

Iam the customer of Airtel for the last 10 years.But now iam unhappy with the airtel.Recently i have a Rs.32 balance in my account but on[protected] an amount of Rs.23 is deducted without any information.So I Called to the customer care they didn't give any information and call can be connected to Supervisor(Mr.Rajesh) .He is also very rude and worst behavior with the customer and suddenly the cut down the phone call.And day after tomorrow...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Syed Nazrul Hassan
from Gurgaon, Haryana
Report
Copy

recharge refund not initiated

Website:www.airtel.in

I have 2 recharge on same number [protected] one was processed successfully and another refund was not reflected both done from 2 bank account
The unsuccessful details are as below

Tran Date CHQNO Particulars DR CR Balance SOL
[protected] INB/[protected]/CITRUSPAYMENTSOLUTIONSPVTLTD/ 199.00 33700.57 022

I was redirected to this url https://pay.airtel.in/online-payments/citrusApiResponse.do?trans_id=[protected]&blaze_trans_id=[pr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anuuj Jain
from Agra, Uttar Pradesh
Report
Copy

new trai rules irregularity

Address:206130

Trai has provided 100 channels limit initially to choose, and beyond that we pay rs 20 extra for 25 channels. Airtel dth is counting each hd channel as 2 each and thus increasing the no of channels chosen, forcing us to choose extra channel limit.

Similarly when i choose sony happy india hd pack, it contains 11 channels. But airtel adds 15 in selected channels number. Kindly resolve this before 31st january else we will be...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijay Solse
from Mumbai, Maharashtra
Report
Copy

sim not working - very bad service

Address:410209

I am using airtel number since 2012 and this i fed up with airtel services. My sim is not working from last 3 days so i have visited airtel gallery (Kamothe) 8 pm but they have support from 10:30 am to 7:30 pm but we are working in office we won't have time to reach there before 7:30 pm but gallery guys never helping for this.

So i have visited airtel gallry today near ghansoli station but they saying they dont have sim cards...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

First of all, thank you for your pathetic customer support and fraud customer care executives.

My customer id:[protected]
Complaint id:[protected]

I have 2 dth connections and i had done the annual recharge for both the connections. Last recharge i had done for my second device of rs 5801 rs from june 2018 to june 2019.

In oct 2018, airtel dth had shopped the services of my second device...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anadi Shankar Mishra
from Delhi, Delhi
Report
Copy

about balance deduction without my consent

Address:New Delhi, Delhi
Website:Trai

I am a airtel user two year ago company give lifetime validity and from nov 18 they asking for reacharge for both incoming and outgoing i done reacharge 35 rs which expired on 26 jan and they increase my validity upto 27 jan and deducted 23 rs from my account without my permission can any one help me that company deducted balance from customer without consent of customer. Please provide solutions...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pkg3121990
from Patti, Uttar Pradesh
Report
Copy

volte not working

Address:Kanpur, Uttar Pradesh, 208007

Myself pradeep kumar gupta holding an airtel sim having number [protected].
Regarding this complaint i have contacted the customer service where they had asked me to do a couple of changes which was all done. Firstly i made sure that my handset samsung galalxy s8+ is compatible for volte. I have also inserted the sim in slot 1 and made sure that the network settings in my mobile is fine. I have also switched on the volte option in my...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy