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Updated: Nov 1, 2026
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P
Priyankaprasadd
from Nashik, Maharashtra
Feb 11, 2019
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Address: Pune, Maharashtra, 411014

Pathetic customer service. Specially the last agent i spoke to. The lady customer service executive i spoke to at 3:26pm on 11th february. She is using language like "o god"... Keeping on mute while talking, requestioning back like "when did i say this", i didn't say this ok... All this in hindi. So this is the way u speak to customers. First of all u stopped 40 channels from my current pack, and when i utilised the "make your own pack" thing, it didn't get activated for 4 hours so i contacted. She said it gets activated in 24 hours. Agreed. But is this the way you talk to customers? I had been calling six seven times so of course i am frustrated, above that she says "i did not do this to you". Seriously?? Is this the way you talk to customers? I want actions to be taken against that agent. She really tested my patience very badly.
Airtel customer support has been notified about the posted complaint.
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Sir last last 3 months outgoing call and msg list airtel number in[protected] pls tell mee sir in [protected]@gmail.com in my mail.i.d sir pls reguested sir
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Networking problems, volte switch off automatic..
Mobile no -[protected]
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Ive selected a la carte channels and had already sent message by scanning barcode. But still airtel dth not showing my selected channels and showing only their pre planned package .
I want that airtel should immediately change to my chosen channels.
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Dear sir please emergency important is
call history my airtel number [protected]
Please send me the my email address
[protected]@Gmail
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Airtel my favorite network but not regularly provide 4g network .
Please provide the 4g network quality
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My all airtel tv channels are blocked.. I have recharged it for 1 month but from today all channels are blocking.. so please kindly unblock my tv channels as fast as u can.
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Sending message for ending validity of life time scheme holders of Mobile phone. Airtell is sending message for ending outgoing service to the holder of mobile phone having life time scheme . It is requested to ask them to stop this type of activities.
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Hiii i am shyam
how to suspend my dth connection permanent
please help
Reply
Sir,

my pf withdraw but pension certificate not received till date. I am already your orgnization 12 year completed.

Emp no-77550
name -virendra prasad
pf no-gnggn[protected]
uan no[protected]
Reply
Sir,

my pf withdraw but pension certificate not received till date. I am already your orgnization 12 year completed.

Emp no-77550
name -virendra prasad
pf no-gnggn[protected]
uan no[protected]
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    B
    Balajikrs
    from Ozhukarai, Puducherry
    Feb 11, 2019
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    Address: Chennai, Tamil Nadu

    Recently i have port my vodafone no [protected] to airtel. After new sim is activated i tried to recharge through aritel app and other wallet recharges.. But all the transaction are failed.. Also i tried airtel compliant no more that 30 times, but the ivr voice keep on promoting the offer alone. Not even i have been connected to customer care person... Now my balance too drained and can't able to call.. Really fedup with airtel. Wortst experience at first itself
    Airtel customer support has been notified about the posted complaint.
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    My Landline No[protected] is Dead Please Solve.
    Reply
    I have added 400 rs to my airtel Wallet till now it not credited but my bank aaccounts debited my transactions id[protected] .
    Please do needful
    Reply
    After selecting the requisite pack still unable to watch Dth connection. Consumer no of airtel Dth: [protected]. Kindly resolve the same.
    Reply
    Avinash Bhandakkar's reply, Feb 4, 2019
    After selecting the requisite pack still unable to watch Dth connection. Consumer no of airtel Dth: 3020450968. Kindly resolve the same.
    I puchased a number of airtel on 4-2-2019. i insert the sim and active the sim to call on 59059. after that there is no network till now... when i activate the sim there is full network but after that... no network till now. 2 ghante ho gye h but ab tak network nhi aae
    Reply
    Airtel — no internet and network problem, my house not working aritel network please resolve this issuse..

    ADDRSSS:
    RZ-917 Gali No-5, Ground floor main sagarpur new delhi-110046

    Regards
    Lal Singh
    [protected]
    Reply
    Dear i created my own pack of airtel dth operator.My id no. is [protected] (Naveen singh)untill now they do not follow up trai rules.I called many times customer care of airtel dth but always negative response.please resolve my issue as sooon as possible.
    Reply
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      A
      Alok Mauryas
      from Delhi, Delhi
      Feb 11, 2019
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110096

      I wanted to pay bill for airtel postpaid number ([protected]) of rs.470 from my airtel number/wallet ([protected]) but when i reached the last step of payment, it shows technical error and rs.470 deducted from my airtel wallet ([protected]).
      Note: bill payment not successfull and not found any transaction id.
      Please refund my money...

      Airtel no. [protected]
      Transaction date: 10 feb 2019
      Timing: between 12:30 am to 2:30 am
      Deducted amount: rs.470
      Remaining amount: rs.00
      See attached picture for more information.
      Feb 11, 2019
      Complaint marked as Resolved 
      Hahbsannana
      Airtel customer support has been notified about the posted complaint.
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        P
        pawan sachdev
        from Mumbai, Maharashtra
        Feb 11, 2019
        Resolved
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        Resolved

        Address: Thane, Maharashtra, 421004

        Hi Team

        Wants to highlight some urgent matter

        Since 2 weeks phone number which is saved in my list getting dialed automatically any time during I sleep or work

        Wants you to investigate was my phone hacked or having software issues

        Please help to resolve the same on priority send me your report so that I can give justification to others

        Regards
        Pawan Sachdev
        Mobile no [protected]
        Feb 11, 2019
        Complaint marked as Resolved 
        Not resolved yet wants to add more and raising new one
        Airtel customer support has been notified about the posted complaint.
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          M
          mbavikash2057638
          from Ahmedabad, Gujarat
          Feb 11, 2019
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          Address: Valsad, Gujarat, 396001

          I was recharging a mobile no [protected] on 24/01/19 of 448/- but recharge failed message showed and payment deducted from my credit card which transaction id is [protected]. Approx 17 days left but no refund came in my credit card till now i.e. On 11/02/19
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            N
            ngk89
            from Chennai, Tamil Nadu
            Feb 11, 2019
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            Address: Chennai, Tamil Nadu, 600040

            I currently have access to all SD & HD channels through an annual package valid till July this year.

            I am being forced to switch to other plans which are extremely expensive and at the same not providing the channels I regularly watch.

            I have written 3 emails to the Nodal officer and there is no response till date.

            Would request TRAI's intervention to resolve this.
            Airtel customer support has been notified about the posted complaint.
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              I
              Indrajeet Lal Srivastava
              from Nanpara, Uttar Pradesh
              Feb 11, 2019
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              Address: Gorakhpur, Uttar Pradesh, 273004

              My consumer no is [protected] and my registered phone no is [protected]. I have opted channels list according to directions of TRAI but till now after many requests, all channels are not showing on my TV. I have also informed to customer care by mail with a copy to the nodal officer but till now no response given to me. In my TV after giving the option no any channels are running that is why a big problem arises and the company is also deducting my money deposited earlier. Now I am facing great loss. Thanks
              Airtel customer support has been notified about the posted complaint.
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                S
                Shatabdi Chakraborty
                from Churachandpur, Manipur
                Feb 11, 2019
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                Address: Ghaziabad, Uttar Pradesh, 201014

                Dear Authority,

                I have compained several times no solution. compaint no. 85831533 .
                I am being harassed since last three days only with no resolution
                Is this what customer service means.

                We are spending hours to call up your customer care only to hear that your servers are not working.

                please resolve.

                Regards
                Shatabdi Chakraborty
                [protected]
                Airtel customer support has been notified about the posted complaint.
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                  L
                  Lokesh Mahawer
                  from Udaipur, Rajasthan
                  Feb 11, 2019
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                  On 10feb. I recharged my airtel to 499 plan with internet banking sbi, it said to have been successfully completed and i got a message from 121 that my recharge of id xxxxxxxxx has been initiated but till now i haven't got the amount in my balance it's been 24 hours now. Bought a new sim and on 27dec my old recharge expired and that's how i wanted to credit it with 499 with a plan of 2gb per day for 80+ days. Till now i haven't received any balance and it got deducted from my account. I used this yono app from sbi net banking for this recharge. It would dearly be appreciated if someone would solve this problem.in hope of consideration.
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    Santanu0987
                    from Kolkata, West Bengal
                    Feb 11, 2019
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                    Address: Purba Medinipur, West Bengal, 721425

                    My contact no [protected] facing a problem of insufficient network. I would like to brought it in your notice that previously many time i have been complained in this issue and everytime i have been reassured by any one of representatives that it will be normalised as much as possible. But still now same problem is going on. This time i would like to late you know that in this area networks of all service provider become very strong except airtel. So if you think that you have nothing to do for improvement in signal then i will change my service provider by porting out. After carrying out all the charges why we have faced that type of problem.
                    Airtel customer support has been notified about the posted complaint.
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                      R
                      ramtulasi
                      from Bengaluru, Karnataka
                      Feb 11, 2019
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                      Address: 560068

                      I am Airtel customer since 2015. But on date 11-Feb-2019, A Transaction of Rs.605.65 has been done on my Kotak Credit Card No.xxXXXX at www.airtel.in (PGSI). How is it possible? with OPT and Security password . Where from did you collect my Credit Card details?

                      Thanks
                      Airtel customer support has been notified about the posted complaint.
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                        M
                        mahendra [email protected]
                        from Delhi, Delhi
                        Feb 10, 2019
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                        Address: 91

                        Sir my customer id of airtel dth is [protected] and my registered mobile no. Is [protected]. My dth connection is not working properly. When my open my t. V. There is endorsement that network is working due to bad weather or there is some thing near dish. I have called customer care several time on number 121 or 12150 but my call is not received. It is answered that our customer care officer are busy. You call after some time. It is ridiculous that i have tried several times by no one picked the phone. While when i call customer care of mobile or broadband within a reasonable time customer care officer attends the call.
                        You are requested to register my complain in respect of my dth connection and send some one to remove the defect.

                        M. K. Kaushik, meerut (West up)
                        Airtel customer support has been notified about the posted complaint.
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                          U
                          Utpol Das
                          from Shillong, Meghalaya
                          Feb 10, 2019
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                          Address: Kamrup Metropolitan, Assam, 781028

                          Before trai regulations of february 2019, i opted for infinity pack of airtel. After la carte guidelines of trai, i switched to la carte offer of airtel and it seems i am being now charged for both. Please inform airtel to charge me only for la carte channels i opted for.
                          Utpol das
                          (Airtel id :[protected]
                          House # 3, august kranti path, beltola.
                          Guwahati-781028.
                          E-mail id : [protected]@gmail.com
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            AneefShaik
                            Feb 10, 2019
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                            Address: 560036

                            I had done the port out from idea to airtel about 2 weeks back and 3days back the porting was successful and i was using the airtel services. All of a sudden the services were cancelled and re-ported to idea with out any prior communication at 2:00am. I have paid 399rs for airtel to use their services, and was disconnected with in a day after paying 399rs.

                            I have made couple of calls to airtel customer services asking about the same and they are very rude and did not provided any information.

                            Kindly help us on getting my money back.
                            Airtel customer support has been notified about the posted complaint.
                            Feb 10, 2019
                            Updated by AneefShaik                             Customer Service team is keep disconnecting the calls while speaking to them and asking about my 399 refund.
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                              T
                              Teginder kang
                              from Amritsar, Punjab
                              Feb 10, 2019
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                              Address: Fatehgarh Sahib, Punjab, 140412

                              I am from punjab a customer of airtel dth. I want to activate discovery infotainment+sports pack which is given by discovery networks. There is only two discovery bouquets are given by airtel dth. The bouquet is also submitted in the documents given to trai but not provided by airtel dth. Kindly look upon my request as early you can so i can easily watch these without any disruption.
                              Thanks
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                                À
                                कुवँर यतेन्द़ प़ताप सिसौदिया
                                from Etawah, Uttar Pradesh
                                Feb 10, 2019
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                                सर, मैरे पास दो कनेक्सन है एक नम्बर पे, [protected]-01, [protected]-02
                                आपने कहा था की चैनल सिलेक्ट कर ले १फरबरी तक, मैने महीने भर पहले से फौन करना ईमैल करना जारी रखा की मैरा पैक बदल दो, मैने लिस्ट भी ईमेल कर दी पर न कस्टूमर कैयर ने हमारी न किसी और ने, अब हमारा टीबी 15 दिनो से बन्द है पैसा उसमे आज भी है, ये एयर टैल बाले बस शौषण कर रहे कुछ नही |कुुछ कीजिये, आपकी कृपा होगी सर ||सर टीबी के माध्यम से करते है तो कौड नही दिखता पर खुद के पैक का कौड तुरन्त आ जाता है ||
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                                  K
                                  Kiranpund
                                  from Pune, Maharashtra
                                  Feb 10, 2019
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                                  Address: Nashik, Maharashtra, 422008

                                  Last 5 days im constantly fwolup regarding my outgoing call mob no is [protected]

                                  But all airtel customer care team is unresolved my problem very bad experience in airtel group

                                  Very poor service in airtel pls look my sub
                                  And take a action against customer care team

                                  No of time i am calling 121 and no one re - soul my problem

                                  Thanks
                                  Kiran pund
                                  [protected]
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                                    S
                                    Shravanjajula
                                    from Hyderabad, Telangana
                                    Feb 10, 2019
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                                    I received a call from +[protected] claiming to be airtel support person has decided my money.
                                    I am now going to file a written complaint as this is a legal issue.
                                    This # called me and triggered an sms which is upiact pp[protected] and then he also told my card number and then he without any approval debited 1060rupees with upi id [protected]@cbin0282975. Ifsc. Npci.

                                    How to get my money back.
                                    I want to know who is that son of a #
                                    I want to know is his father slept with many wife's of a single wife.
                                    I want to know the name and address of the above mentioned number bloody #.
                                    What ever it may take to me but i need my money back.
                                    I really want to # very hardly this phone number whole family.
                                    Airtel customer support has been notified about the posted complaint.
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                                      Bhaskar1286
                                      from Dhupgari, West Bengal
                                      Feb 10, 2019
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                                      Address: Darjeeling, West Bengal, 734014

                                      My airtel digital tv consumer ID: [protected]-001
                                      is not allowed to select my own package as per TRAI guideline though I am trying it many times, the service provider don't accept the package and the QR Code i have sent to them. Company is charging as per my old subscribed package which is too high as compared to my new selected package.Please do the needful.
                                      Airtel customer support has been notified about the posted complaint.
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                                        V
                                        Vigneshwaran Rengarajan
                                        Feb 10, 2019
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                                        Address: Coimbatore, Tamil Nadu, 623501

                                        Hi,

                                        This is vigneshwaran rengarajan from abudhabi and i am using airtel sim here as i am recharging regularly every period for extending the validity. But rs.99 have been deducted monthly on 18-sep-18 and also in 17-nov-18. I have checked before months also in last year, it was happened. Moreover, it was tried on jan month also to detect but there was low balance, i believe. Without my acceptance, how it can be deducted like this, please respond to this and explain me that why it was happened. My no is [protected]

                                        Thanks,
                                        Vignesh
                                        +[protected]
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