Airtel Complaints & Reviews

Hi team,

I am a airtel subscriber and have paid 1000 rupees for getting free incoming for lifetime in 2007 and the validity of sim was upto 2025.
They promised that i will be eligible for lifetime free incoming calls.
Now they are asking me to recharge to get incoming calls and reduced the validity to 1 month
I want to file a complain again airtel for relying on their actions as promised.
This is against the policy they have committed to customers.

Please check and do the needful

Thank you

Hi, my sim was blocked almost 30days ago and i am trying to collect the same number since the month.

My friends visited three customer care offices in bangalore and didnt went well. I am regulary using the sim and recharging the sim. But no idea why they blocked and not getting the proper response to get the same number.

Mobile number: [protected]

Airtel cut 35rs/- from my balance twice making it a total on 70 rupees on the same day. I use prepaid airtel. And i’m no way able to contact the customer care. Please help me get refund. For now i tried and deactivated vas but i need the refund. Airtel prepaid number: [protected].
I tried customer care but there was no way the call went to the customer care executive. Horrible service from airtel and it’s looting its customers. Help!

My mobile was picked in bus at 8 pm, while from mehdipatnam to khazaguda x roads. Mobile is mi note 5. I have two sims in that jio no..[protected] and airtel no. [protected]. I want to block airtel no. As it is connected with all my bank accts. And communicate to a sreshta cell..[protected].. Or samatha cell..[protected].. Or email.. [protected]@gmail.com

I have been using airtel postpaid almost for year but the data speed problem is persistent and i have done many complaint but no solution they always keep saying new tower is getting installed. From last 1 year same issue. Finally when i decided to port out they are calling me like hell for not porting out. I will suggest govt. To stop their fake ad of tv for 4g high speed it is 110% fake. I am not only single victim of the same in my area 20 to 30 people that i know have the same issue area is ram nagar, wagle estate thane 400604

I recharged my airtel prepaid with 399 unlimited pack, and where i got airtel thanks benefits, 1.4 gb data per day and unlimited calls for 84 days.
But when i checked my data balance on *121*2# it shows 5120 mb left from add - on. I thought it will be used after i finish my daily data limit. But it is not being used, ever day when i consume my daily data. And when i check the data balance it shows 1 mb left from daily data limit.
And 5120 mb from add - on. Which is not being used. Hope it will be resolved

I have done complant many time at airtel custmer centre but till now they have no solution of my problem of recharge not done to my mob. No. [protected]
Your custmer care executive behavior is very roude with custmer they have not intrested with custmer to their problem they talks many tlme with other staff members & not attend custmer
So sir plz solve this problem
Rinku garg
Mob. No. [protected]...

I had purchased the airtel number +[protected] on dated 11/03/2014 and was using the same till 06/05/2018.

I was not in town for few months and airtel has disconnected my services without giving any intimation.

I am following with airtel team from last many days regarding restoration of my number but there is no response / revert from their end.

I had send a written communication to airtel nodal as well appellate team but they are asking to me pay vanity charges for the same.

Sir
Subject lost my Airtel sim [protected]
Sir my Airtel sim has lost so I want it's number has deactivate because I have also 2 number working for me so please my Airtel number [protected] deactivate ya close so that in feature any problems then i won't get guilty it's responsible authorised company and all risk for Airtel company so my Airtel sim [protected] deactivate

Ported my no.[protected] from bsnl to airtel and i've also inserted new sim but verification call to 59059 is not connecting. Every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number, along with this there's poor network signals in our locality. I couldn't believe how airtel is so weak in customer service.

I have recharged my mobile number recently and i am unable to browse due to one. Airtel.in pop up ads which redirect me every time i try accessing any particular site. This has been a problem with airtel for years but instead of taking website/popup down they have done nothing.

I can't browse for hours what's the use of recharging.

Genuinely thinking about moving to more customer friendly network.

This is to bring everyone's kind attention how 'airtel' deduct money without the user's consent.
I am an airtel network users from years.
But now i am tremendous worried and disgusted on airtel. From past 6-7 days, my mobile balance is being deducted with rs 3.0 in every 1-2 days. The message which i received from airtel is:
"thanks for using fantasticgem. You have been charged rs 3.0 from your airtel mobile account. For more services, call 56789"
I called the customer care on 121 to lodge a complaint about this false deduction coz i never activate such service. But, the executive told me that this (Fantasticgem) is some game (Which is not even installed in my mobile) purchased by me and when i cross questioned him about the game he replied that this is a service which is activated by me via sms.
(Basically himself not sure, whether its a game or a service.)
I even asked him to stop such service, but he said that he cant do anything regarding it.
My complaint number is:
Cbdov[protected]

My question is why the reputed company like airtel is doing such kind of cheating to customers. You mean we have send a message and its not even found in 'sent' folder. Clap!
Completely disgusted on airtel!

As of now, the least i asked is to stop any such service immediately and refund of deducted amount asap.

When l type *122*mobile numbber# recharge is not done by the said code. Then i try through airtel mitra app only some numbers recharge which is topup. Scheme recharge and offers recharge are not done by airtel mitra app. The massage appers on the display you cannot access this function from this hand set. I change lapu from one hand set to another but result same. Sir what is the problem in etop plz solution of this problem. Only l recharge done by airtel live portal. Why not i recharge through the said code and the said app. Or airtel mitra app

In every bill airtel charges rs 5 extra for international sms to[protected] which they say is because of imessages. I disabled the feature but still airtel is charging me.
This is fraud i can't follow up with apple and airtel every time. You are supposed to do that not customer. Why should i disable the feature which i want to use. Airtel is such a fraud and cheat. I am changing my network.

I am new customer of air tel dish residing in khanna pb with c. Id [protected]-001 my reg. Mobile no. Is[protected]. I have purchased this setup box with so called dhamaka pack for one year.
From the day one i am not able to add on any of the channels as message to 54325 is not been able to deliver from my reg. Mobile neither it reflects my balance in my acc.in my dish. I have spoken to c. Care min
Ten times and sent 5to6 email from which i do have complaint numbers.
But till date issue has not been resolved. I am now tired of contacting these persons.
Kindly direct them to do the needful or pls. Take away this box so that i can go for some other option.
Thanks.
Bhuvanesh
F/o shivansh tewari

Sir i had complained before on the subject of detection of money in my account with any reason and they said airtel person said they would compensation by crediting money to my account. But it is not done still now and when i am trying to call them based on the issue for atleast 5 month they are not responding to the issue. Second is that sir i had installed dish equipment by paying original bill amount but they dint give me the bill. When i called them to this issue they said they will resolve but not at done it is all ready 2 month.in there present active pamphlet they give channel and when recharged to that channel money is detected and channel is not available.

I did not opt for any international roaming plan, airtel people activated international roaming on my number without my permission and now they’re charging me 99000 rs for the same. My credit limit is 4200 and even then they did not bar my services and charging a bomb now. Within a span of few minutes i got all the messages of bill on 14th december.

At 3:30pm i got message -

Dear customer, we have activated data barring in international roaming on your airtel mobile 990xxxxxx1.

At 4:00pm i got two messages at once

Usage alert: as per the last update, approx. International roaming usage on your airtel mobile 990xxxxxx1 is rs 79730. Usage breakup: voice-rs. 0, data-rs. 79730. To stop the services, sms no to [protected]

Usage alert: as per the last update, approx. International roaming usage on your airtel mobile 99xxxxxxx1 is rs 84940. Usage breakup: voice-rs. 0, data-rs. 84940. To stop the services, sms no to [protected]

With tax they have charges me of 1 lac bill (99, 079.50)

I’m unable to call 59059 for activating the airtel sim card. My alternate phone number is [protected]. Can someone resolve this?
It’s been more than 7 days since the port request and the number hasn’t been successfully ported yet. Every now and then i get the airtel network but i’m unable to call the activation number. It doesn’t connect.
Can someone from airtel please solve this soon as it’s a very sub par customer service experience.
Maybe i should have just switched to jio.

My airtel prepaid mobile no. Is [protected]. Airtel discontinued my services due to not recharge minimum balance.in my account balance of rs. 7.50 then also they have been disconnect my service. When i am asking to customer care they told me they did not receive any such orders if the balance in mobile can not disconnect the service, minimum balance recharge will have to die.

A recharge of 199 was mistakenly done on 22 dec 2018 Trans. Id[protected]. It was not benefitted in my account as per the customer care the reason as per customer care was the previous unlimited recharge of 199 done on 16 dec 2018 at 7:57 am trans. Id[protected] was still active. I need my money back asap. That recharge didn't made any validity increase. Customer care was not having any facility to deal with my complaint. Kindly make a proper channel to auto reimburse money in such matter and stop harassing consumers by the doing such things you guys are are taking unfair advantage of computer illiteracy in india.