Airtel Complaints & Reviews

I am continuously recharging on my airtel phone. My number is no more than the companies having a phone call to give you the offer is about 15 days. First i got a call that you will get 289, and you'll get it, but i don't get it yet, if we call you, you will say that you will not get it.[protected] these are my num. I m giving to my to 289 offer but haven't got yet. I want these

How can airtel accept a recharge on different operater (Idea) and give confirmation massage?
My mobile number [protected] is belongs to idea operator, today i
Recharged my number using google pay app, in hurry i wrongly selected
Airtel operetor instead of idea, after the recharge get pending i
Was pretty sure that the recharge will be failed and amount will be
Reversed to my original payment mode, but surprisingly after 5 minutes
Recharge showing successful and confirmation massage also came from
Airte erecharge transaction id[protected] to idea number, i
Can't beleive in my eyes is that happen, now when i call idea customer care they are telling me there is no recharge done on the
Same and contact to airtel, now when i contacted on airtel with txn
Number they can't fecth the idea number details and inform me to
Contact idea, i also contacted to google pay, but can't find any help from anywhere
.

Me jayantilal chauhan, senior citizen [67], tried many times, by sending SMS to 1900 to port my mo. no. [protected] from airtel. airtel is not sending UPC will-fully. and sends a massage quoting " our executive will call you. " But no call, i received till today. Is there any rule or proper authority to punish such will-full trouble makers? If yes, please help me.

Sir,
My airtel number is [protected] purchased on 2007 for unlimited plan. I recharged this number on[protected], rs 35.00 and total balance was greater than rs 35.00 by adding previous balance. I had rs33.00 on[protected] but on[protected] rs23.00 has deducted due to validity resion but my sim has unlimited validity. So why my money rs23 has deducted, give me the resion.
Please return my money rs23.00 into my main balance.

Bought device plus postpaid plan from airtel, with promise of 80gb monthly data benefit, but only getting 40gb monthly data, plan details also wrongly showing 40gb monthly data, but customer care keeps on saying that i am getting 140gb monthly data where as i am not, also in December 2018 i was not given any data during monthly data renewal, also in myairtel app they are posting fake data renewal calculations which is direct cheating from airtle employees.

I had an airtel sim that i bought with my name with complete legal set of documents necessary around 5 years back. I gave it to my mother for using it and she was using it until one day the sim was locked by itself. On enquiring i got to know that the sim has been registered on another name. No help is being provided by the airtel staff.

I don't understand how can they themselves do such frauds by changing the name at their backend data. My mom has been regularly using it and i have recently recharged the number with 448 combo pack. This is another issue that if the number is blocked how did they carry forward the recharge.

I activated internet roaming package through my airtel app before going to colombo and as per package, i was given 3gb free internet. After my visit from colombo, it is informed to me that i have used more than 3gb of internet. During my visit in colombo, no single message came from airtel that i have almost used 3gb net or exhausted my 3gb free usage. Further, in the airtel app also, no where it is mentioned that i have to myself monitor 3gb.
Without any intimation from airtel and nothing menioned in terms and conditions about self monitoring, my charges are invalid and not acceptable.

On saturday, 22nd december 2018, i requested airtel customer service to convert my physical sim to esim, but my number/sim was completely deactivated. On the same day i visited one of the local airtel store and requested to reactivate my mobile/sim, but airtel gave a new/replacement physical sim and assured that reactivation will be completed within 24 hours.

However, today, 25th december 2018, is the 3rd day my mobile/sim is still not reactivated! For the past 3 days, i have been patiently repeatedly following up with your customer service and local store to get my mobile/sim reactivated but airtel representatives are unable to help with my issue or understand my pain.

I have almost made up my mind to throw away your sim and stop using all my airtel products/services. Thereafter please don't bother me for any due amount since airtel does not care or value my relationship even after being a loyal customer since 3 years and paying my bills on time.

This is to inform you recently i have port my 3 no's vodafone no. ([protected]/[protected]/[protected]), since then i have been trying to change my plan to infinity plan but no help got from customer care. Today 25th dec18 i have tried but by mistake the plan 1599 activated in my [protected] mobile no., i have requested to customer care to change or make temporarily maje it as old but my all effort gone in vain. & the solution i got that now i have to use this plan atleast for one the month. I had changed my plan as i trusted that i got best services however here i felt cheated. If the plan will not be changed family inr 399, i will sorry to say again i'll port my no. To vodafone as their policies is much frindly for customers then yours.

Awaiting for your response.

Since last 1 week i was trying to send a message to 1900 to port out airtel network. But every time it is failed to send. The reason for porting out airtel network is due to outgoing & incoming services deactivated even though the this sim which i am using for the past 3years.
The reason for this deactivation of services is not known.
After calling customer service to extend the services, they said to recharge with some pack, but still the balance is also available in the account.
& of course another reason is network speed issue which is not 4g or 5g speed.
The airtel network speed is only 2g, making false statements on advertisements - airtel subse tez!!

Please resolve my problem. I just want to unblocked message service to 1900 & i want it urgent.
My mobile no. Is [protected]

Live at gurudarshan row house no 12, gunjal baba nagar, hirawadi, panchavati, nashik422003
I am idea customer after saw your add smartphone network i made portability idea to airtel but i am fool by you in my living room there is no single stick range and what to talk about 4g speed, [protected]
On your airtel website it show open network, coming towers in your area, byt in that how much time it will take to erect new tower is not mention. And showing coming tower in our area company fool me & other customer.

On 27th nov 2018 accidently my number was recharged twice with rs 119, once through retailer and then through paytm.

I called up airtel customer support and they said not to worry as the vailidity would be extended after one recharge expires.

After 28 days the validity has expired and no extension has been provided to me and airtel customer support are asking to me forget rs. 119 and recharge again.

What kind of scam is this?

I am mehul maru, staying at a/201, arihant dham, house no. 296, arihant nagar, bhiwandi. There is no airtel network at my home since last 6 months.
I am airtel user since last 9 years.
There was no response from airtel customer care, i was surprised to know that they marked complaint resolved without any resolution.
Is this the service of airtel???
I request for final time now to resolve network issue at my home asap

Unable to connect to the internet when needed. Despite several complaints, the problem still remained the same. 4g signal is very week and 3g network doesnot support the internet access. Every time i try to pay using any e-wallet app, the data doesnot get connected. I have been reporting the same complaint repeatedly for the past 1 year... Even more than a year.

I have prepaid mobile connection with airtel. My mobile no is [protected]. I received sms that outgoing service will discontinue from 24th dec although i have account balance of rs 150. I treid to contact by email 121 etc to contact them but no response. Other customer care numbers are not responding and they charge for these services. Why such harasement? Trai must take strong action.

This pertains to payments bank. Transtion not allowed. Customers are required to visit payments bank points and update form 60 (Whatever that is). Why not provide a link on the official website or on the app itself to update this? When visited a airtel centre, the staff couldn't help ad they were unaware as to what needs to be done. There is no facility on the in-house dashboard for the staff to search for the information. Customers are bombarded daily with sms to go and update to maintain continuity of service. A tech-savvy company like airtel can come up with more innovative ways o[censored]pdation than making customers to spend time and energy visiting the points.

Hi,
I lost my airtel sim 10 days back and two days back i took new sim with same number. After inserting into phone it worked for one day and later it was showing No service and signal is not coming. my number is [protected]
Please help me to resolve this issuse. Its very urgent becasue all my transcations are activated with that number and now i was not able to do any transcations . I also rechared my number today for any response. i contacted customer care and they told all the services are activated.

Very poor voice/data network at my workplace.

4th Floor, CIDCO Building, C.B.D. Belapur, Mumbai – 400614

Landmark: NEAR Belapur Railway Station Complex

No network bar is some locations and this cause a big issue, cant hear anything from the caller and the caller can not hear me, this is happening since last 6 months before it was working fine. Other ISP such as Idea/tata are having very good network hear.

I have been receiving call and SMS(from HP-ARTDTH) for last 10 days from[protected] by Mr. Siddharaj, Rakesh and Rahul. Message content is as below
”Gentle Reminder Ajej Recharge Karo Airtel Dth Ma Fakt Rs 1499 Ma 6 Mth + 6 Mth Free, With 25 Chanel LifeTime Free, 12 Mth Pachi 1149Ma12 Mnth FreeCall[protected]”

On call they have informed me by looking into my details that recharge with 799 and your base infinity package will automatically get connverted into Unlimited Dhamaka Offer where You will get 3 months + 3 Months free so total 6 months pack.

However, after recharging my account with 799 nothing has changed instead it is showing my balance 795. Also I got SMS from AD-AIRDTG as below
“Request for activating airtel digitalTV long duration pack could not be processed as existing pack is different from the pack recharge done. Please call[protected] [protected]”

I called up on[protected] as well as on [protected] to Mr. Siddhraj but both Mr. Siddhraj and customer care executive talked very rudely.

My Id: [protected]

I want unlimited plan (local+std+roaming OG/IC 24 hours per day without capping) mobile+landline, sms (local+std+Roaming OG/IC without limit 100 per day without capping) and data also (without capping) without speed reduced to 2G full and full in 3G/4G speed or without (FUP) ISD (IC/OG mobile+landline), sms also 100 sms per day data also without capping 1 or 2 gb day in mobile plan all in combined pack both in prepaid and postpaid (send the prepaid tariff) take as a feedback bring these type of plan for old, new and mnp customer in a low cost like (BSNL) as soon as possible very soon mobile number:[protected]..