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K
KRangan
Nov 20, 2018
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Address: 560010

I am having telecom service on my mobile number [protected] (Post paid plan rs.199) from airtel. On 12th oct, 2018 i received an sms - starting 19/10/2018 my phone number is upgraded to rs.199. Since i was already in rs.199 plan i ignored the same. However this was not implemented. On 2nd nov, 2018 again i recd. A sms starting 19/11/2018 i am being upgraded to rs.199 plan. However, on 19th nov, 2018 i am shocked to see that i have been upgraded to rs.299 plan and not rs.199 plan as informed to me through their sms. On taking up with their customer care they say that rs.199 plan is not available and the minimum plan is rs.299. This was not informed to me earlier. They have deliberately kept me in dark. This is a clear case of cheating. I want the authorities like rai to take immediate action.
K ranganathan
Airtel customer support has been notified about the posted complaint.
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    Laxmikanth Gurpur Bhat
    from Mangalore, Karnataka
    Nov 20, 2018
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    Address: Bangalore, Karnataka, 560076

    We are facing challenges in calling and data using airtel, the device always show 4g but i am unable to browse any of the site and even i couldn't make or receive call. Always show no network.. By chance it connect after moving around, call drops.

    Please take my request and work on priority if not i may change the service provider.

    Thanks,
    Laxmikanth
    Airtel customer support has been notified about the posted complaint.
    This number any deatial so immediatly
    Manthiram Thangam S's reply, Nov 17, 2018
    Argent
    From morning my 3G network is not working. Internet is too slow.
    Sir please fined my lapu no my mobil no is +[protected]
    Sir pls activate my lost number is [protected]. my email ID is [protected]@gmail.com current mobile no. is [protected].due to this i was very upset .pls solve this problem .hereafter you have to tell
    my number is lost with mobile some years back thank you very much
    Sir my airtel number [protected] this nuber call histroy in 14.11.18 imdatli sir plz
    undarstand my prabula
    plz very arjent this histroy in my life sir plz sir plz plz plz
    My airtel number outgoing validity has expired. I called customer care services but could not find an option to increase the validity. My incoming is also gonna expire soon. How to resolve this issue
    After one month Airtel store says company don't accept my application post paid to prepaid. I think they lose my document.
    My mobile number : [protected]
    Hi

    I recharged my mobile with 509.00 online at airtel website but nothing recharged to my mobile and amount is deducted from my bank account. please see the transaction details below

    BIL/ONL/[protected]/CITRUS PAY/airt0118

    Regards
    D P Singhal
    [protected]
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      Vinayakabhat
      from Bengaluru, Karnataka
      Nov 20, 2018
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      Address: 560100
      Website: www.airtel.in

      Iam getting an error 536 when try to dial *121#. I recently done postpaid to airtel postpaid. Its already 7 days my sim got converted to prepaid.
      Customer care and airtel support is not giving proper support.
      Customer care people transfer call airtel prepaid representative to postpaid representative and vice versa. They are playing with me. I am frustrated.

      Initially before conversion to prepaid for 6 days airtel store people told they have s/m issue they cant perform conversion. After conversion by them they are also not giving proper support.

      Pleas find the below address
      Airtel store address:
      Airtel express
      Surya complex, no 19, c block, doddathoguru rd, konappana agrahara, bengaluru, karnataka 560100
      Airtel customer support has been notified about the posted complaint.
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        Roger55
        from Bengaluru, Karnataka
        Nov 20, 2018
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        Address: 560032
        Website: www.airtel.in

        I had recharged for 1000 rupees pack (Lifetime validity, full talk time) on 29th october 2018.
        Now on november 8, i'm getting message saying my outgoing will expire on 24 november 2018 and incoming will expire on 09 december 2018.

        I tried to recharge from *121*51#. I'm getting various packs but i am not getting option to activate the pack. So i am not able to use my 780 rupees main balance.
        Only way now for me to recharge is to pay money again in airtel app or from other services like paytm.
        I called customer care 3 times, each call going for 20+ minutes, but no one is solving the issue. They promised call back, but didn't even after 2 days.

        But main issue is, when i chose pack of lifetime validity and full talk time, how can you change rules in middle after i paid 1000 rs??
        Airtel customer support has been notified about the posted complaint.
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          R
          Rajesh1181
          from Mumbai, Maharashtra
          Nov 19, 2018
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          Address: Kurukshetra, Haryana, 400601

          Dear sir,
          This is to raise a complaint against the accidental insurance for mobile phone provided by airtel (Product name - airtel secure) with the third party one secure and insurance provider national insurance.
          I had enrolled for the airtel secure plan with my mobile services provider airtel towards the accidental damage coverage of my cell phone.

          The airtel secure customer service called me in order to request for claim, i have uploaded all the relavant documents.

          After another 2-3 days airtel secure sent me an email stating that the claim had been refused by the insurer (National insurance) due to "improper handling"

          The breakage of the mobile had happened due to accidently dropping my phone from hand while trying to answer a call. This was explained in my claim form as well as in my subsequent conversation with the claim appraiser or the mis department of the insurance/one assist.

          I understand that you are the correct authority to write to for such malafide practice by airtel secure in collusion with one assist and national insurance.

          Please let me know of the next steps for a formal complaint procedure.

          Regards,
          Rajesh gala
          Airtel customer support has been notified about the posted complaint.
          My airtel out going and incoming call has stopped..i need activate that
          Cr card basis payment paid today on 14.11.18 cell.No.[protected]
          Please send receipt my mail id lalithambika.[protected]@gmail.com (or) [protected]@vistamotors.in-Company mail ID.
          Hello,

          I am Poonam Jogi, Yesterday i recharged Rupees 49 my mobile with your Airtel App but the amount is not credited in my Account . my mobile no. is [protected] and Transaction ID was[protected]. this happened with me 2nd time . please do Needful for me.

          Thanking you,
          Poonam jogi
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            K
            Kinkini Guha
            from Kolkata, West Bengal
            Nov 19, 2018
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            Address: Kolkata, West Bengal
            Website: airtel

            I received an sms from Airtel that my outgoing calls would be barred wef November 2018. On calling up the customer care, I was told that as per Trai rules, my outgoing calls will be barred and then after few days all my incoming callls would also be barred even though i have sufficient balance. They also told me that all my main balance amount would not be transferred if i do not activate any pack that they are offering.

            I want to know whether this is a rule which has been regulated by Train itself or Airtel is forcing us by this fraudulence to activate their packs.
            Airtel customer support has been notified about the posted complaint.
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              T
              teatotaler
              from Chennai, Tamil Nadu
              Nov 19, 2018
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              Address: Chennai, Tamil Nadu, 600073

              I have been using airtel for past 7 years. Last week, i got one message regarding outgoing calls expired and need to recharge for some plans, even i have main balance of rs. 6.00. Yesterday, i have received one more message as incoming calls will expire on 21-nov, 2018. And again received same information to recharge some plans as received before.

              Kindly help on this issue and provide valid reason for validity expiry
              Airtel customer support has been notified about the posted complaint.
              It has been a month since I converted from postpaid to prepaid and I couldn't recharge my mobile either online or at payments bank...the moment I am able to recharge my prepaid, I will port out of stupid Airtel.
              I have purchased airtel Top-Up Recharge of Rs. 30/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.
              Serial no.[protected]
              Operator reference number[protected]
              recharge number -- [protected]
              date and time of order -- 13 nov 2018 at night near 10:30 to 11:00 pm
              My sirtel sim stop working suddenly now it's showing message like ' error while searching for network sim can't register on this network'
              Please my Airtel payment bank unlocked .But locked khuldia .
              The internet to the no[protected] is not working for 2 months.
              Pl chk.
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                Rajat Mukesh Dubey
                from Udaipur, Rajasthan
                Nov 19, 2018
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                Address: Jodhpur, Rajasthan, 342008

                I am an Airtel customer having airtel sim across 4-5 years but few days before i got an massage form Airtel that my service has been discontinued after 23 nov 2018 if I don't recharge my airtel number with rs. 35 or than i immediately recharge my no. With 35 rs. They give me 34 something rs in my balance and 100 mb across net data

                Then i want tovmake an outgoing calls but after tapping on call button the call immediately ended
                Can't understand why this problem raised
                Please solve this problem as soon as possible

                Thanks regards
                Rajat Mukesh Dubey
                +1 videos
                Airtel customer support has been notified about the posted complaint.
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                  V
                  vsavkrishna
                  from New Delhi, Delhi
                  Nov 19, 2018
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                  Address: New Delhi, Delhi, 110017

                  I have paid rs.1767/- on oct 21st 2018 for new broad band connection. After payment, they told me to wait for 5 days and then airtel executive called me that there is not service near my residence and i'll get refund in 9 days. It's almost a month and didn't get service or any refund. Request you to look into this and do the needful.

                  Caf number: 11255236
                  Airtel customer support has been notified about the posted complaint.
                  Sir, the outgoing calls on my Prepaid Airtel no. -- [protected] have been stopped today morning due to unknown reason. I request you to activate my incoming & outgoing calls again.
                  My sim outgping services is closed on 12 nov 2018 and 13 nov 2018 incoming services is also closed i want this service as soon as possible why u should stop it without any reason?????
                  Nanu@29k's reply, Nov 15, 2018
                  My sim services is closed temporarily????
                  Sir
                  I m a costumer of airtel. I hv purchase a 4g mobile but when I came to BARGARH airtel office for convert 3g sim to 4g. But they asked me to come after 3 days. Since today I can not get the sim yet.
                  Dear Sir/Madam
                  my self Danish javed i have book a new broadband connection of airtel at 30th of November your executive Mr. trikaal Deal With me. he tell me to pay a amount of Rs. 500 by link send to my mobile no [protected] so i pay Rs 500 to airtel via given link. after that he tell me your address proof is not approved by airtel so he get a my other mobile bill ([protected]) and link add some mobile no
                  (From: AD-AIRINF 8148 is the OTP for Airtel Broadband application no 75521843. Please note that activation amount /advance payment to be paid through online or cheque only.) (330766 is the One Time Password to allow this number [protected] to add you ([protected]) as association.)
                  after all this he is not pic my phone and do not response the call or whatsapp, so i am talk to airtel office at mp nagar zone-ii bhopal. the executive their call the trikaal and told me that he has return your money in your account and now he take your call too
                  but till now he not responding me and my money or connection is not done. I have attached the online payment receipt too
                  Please Resolve my Problem Soon Otherwise i have no choice to goto consumer forum for my issue
                  my new sim not richarge [protected]
                  i am new sim purchase but not richarge succsesfull why frodable man airtel compny my v.p.o tandwal haryana plz help me my new sim no [protected]
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                    K
                    karthikeya Reddy
                    from Chennai, Tamil Nadu
                    Nov 19, 2018
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                    Address: 600126

                    Iam not able to receive and make calls from my device since 5 days. Iam able to receive messages but not able to make an outgoing and get incoming calls.
                    I had recharged my mobile but still iam facing the same issue.
                    The call barring in my device is activated and iam not able to deactivate it.
                    My current airtel number is [protected].
                    Please resolve my issue as it is very urgent for me.
                    Airtel customer support has been notified about the posted complaint.
                    Sir I'm last few month not using airtel sim.because airtel cut off my balance without any information.my current balance 24 rupees.now airtel informed my outgoing call stop 14 Dec 2018.my number very important.sir please help me.my number [protected]. Please please help me sir.
                    Kindly return my amount of 35 rupees against VEMS service activation by Airtel in my number i.e [protected] without my knowledge.The transaction ID is N[protected] on 13th Nov 2018
                    [email protected]'s reply, Nov 16, 2018
                    Kindly return my amount of 35 rupees against VEMES service activation by Airtel in my number i.e 9668633434 without my knowledge.The transaction ID is N2882518222 on 13th Nov 2018
                    From the last 6 months I am unable to send the messages from my Android phones.Whenever I tried to send the messages it was coming like "MESSAGE SENDING FAILED".Hope u will resolve this problem as soon as possible.
                    Dont know how my prepaid airtel sim card is barred:
                    NO: [protected].
                    Even the sim card is not getting shown on mobile.
                    Cant select the Sim. The mobile slot is saying empty.
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                      H
                      harpreetm
                      from Nagar, Rajasthan
                      Nov 19, 2018
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                      Hello sir,

                      I have accidentally recharged a wrong number ([protected]) instead of ([protected]) on 19th nov 2018 from paytm.

                      I am looking forward to receiving help regarding the reversal of the same, recharge amount 448rs.

                      Reference no:[protected]

                      I have attached an invoice of the recharge details and provided the reference number as given by paytm.

                      Best regards,
                      Harpreet mehta
                      Airtel customer support has been notified about the posted complaint.
                      hi
                      my phone number [protected]
                      top up for Rs 399 on
                      09/12/2018
                      transaction id :[protected]

                      wrongly top up for another number[protected]
                      please reverse and rectify my problem
                      thank you
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                        P
                        Poojachouksey
                        Nov 19, 2018
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                        Website: www.airtel.in

                        Hi airtel team,
                        My mobile# [protected] was having balance rs 426 till yesterday and currently its showing as rs 227. Also, today morning i received a message stating "rs 99 have been deducted towards the international roaming rental activated on 17-nov-18". But fyi, i didn't activated neither requested to activate any such services.
                        It has been noted that since last few months i am getting such issues related to automatic activation o[censored]nwanted services and deduction from main balance towards these services.
                        Kindly provide me a waiver of rs[protected]=199) and please deactivate all such unwanted and international roaming rental services.

                        Kind regards
                        Pooja chouksey
                        Airtel customer support has been notified about the posted complaint.
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                          Santosh Udnur
                          from Bengaluru, Karnataka
                          Nov 19, 2018
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                          1860 numbers not connecting

                          Address: Bangalore, Karnataka, 560024

                          I have been trying to connect to my axis bank customer care[protected] from my mobile number [protected] but not being able to do so. Its saying no balance even though my plan is unlimited plan of Rs 559. Why is it Airtel only blocking 1860 numbers call, however why I'm able to call from idea sim ?...
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                          umesh2501
                          from Nabha, Punjab
                          Nov 19, 2018
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                          Address: New Delhi, Delhi

                          Requested for mnp for [protected] at airtel store on 10/11/18.
                          Got confirmation via sms from airtel that airtel no. Will be activated on 15/11/18 at 22:00. Vodafone sim stopped working at same time but airtel sim has still not activated. Since 15/11/210 my no. Is not working. Due to this i am not able to use banking services as well as official work is getting hampered. I have visited airtel store many times as well as talked to customer care many times but still no. Is not activated. This is the worst experience with airtel. Nonody in airtel is ready to help.

                          Umesh kumar
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            santy.kanna
                            from Delhi, Delhi
                            Nov 19, 2018
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                            Address: 560100

                            The airtel has stopped the service validity of the prepaid customer's. Reson is not known and the reply to the query is to go ahead with validity recharge of 35 rs per 28 days, ie every month we need to pay some amount to make your service outgoing and incoming active.

                            It is equivalent to electricity /landline / postpaid bill cycle per month. The service is also not so appreciable.
                            Airtel customer support has been notified about the posted complaint.
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                              R.M. Prajapati
                              from Delhi, Delhi
                              Nov 19, 2018
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                              Address: New Delhi, Delhi

                              The request for providing additional set top box has not been resolved even after passage of 50 hours. It is regretted to note that no representative has contacted me on my registered mobile number.
                              It is requested that the complaint may be resolved at earliest.

                              From

                              R. M. Prajapati
                              162, 3rd floor, jeevan nagar
                              New delhi-110014
                              Phone no. [protected]
                              [protected]
                              Airtel customer support has been notified about the posted complaint.
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                                Cyberjurist
                                from Bengaluru, Karnataka
                                Nov 18, 2018
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                                Address: Bangalore, Karnataka, 560003
                                Website: www.airtel.in

                                My mobile no. [protected]. I have received message from axarwinf which reads: please note. Services on your airtel mobile will be valid till current pack validity. After pack expiry, it is necessary to reacharge with unlimited or smar1*51#. Another message says "your o/g valid till 05.12.2018". I have a balance talk time of rs. 191. Please clarify me why i am being cheated. I am a practising advocate. Immediate rectification is requested.
                                Airtel customer support has been notified about the posted complaint.
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                                  Basavaraj S Chavan
                                  from Raichur, Karnataka
                                  Nov 18, 2018
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                                  Address: 560001
                                  Website: Airtel.com

                                  Dear,

                                  Airtel — signal problem
                                  Basavaraj
                                  Submit a complaint
                                  Dear airtel,

                                  As i'm using airtel prepaid simcard [protected] from 2 years from last 2 day i'm not getting the signal inside my home so please do clear my issue as v three persons are using airtel in same home it as became a big issues with our girl friends, so please try resolve this issue. My address is sc and st histel sai park. And another two numbers are [protected] and [protected]
                                  Airtel customer support has been notified about the posted complaint.
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                                    Viji Kankriya
                                    from Ahmedabad, Gujarat
                                    Nov 18, 2018
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                                    Hello sir/madam i got a call from air tell online jobs so they told me to fill forms in last time as i agreed to it they told me to pay 2000 as registeration then 2500 to agreement n so on they told to pay totally i had pay 15000 to them now these pupil r just saying some. Reason n the unit paying me d salary also dm as aakash many details r there can u help me out to take my money back please request u to. Respond
                                    Airtel customer support has been notified about the posted complaint.
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                                      Mohit Jhamb
                                      Nov 18, 2018
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                                      Address: Faridabad, Haryana, 121001

                                      Hi sir/ mam,

                                      My mobile no. Is [protected] since 2 days back my internet is not working when i recharged 199 only after that internet services ahs been stopped. I went to airtel store for resolution they told me the data has been sent through server but data not receiving. Can you please check and help me out much appreciated.

                                      Thanks in advance! Stay in touch with me any time just call me on the same no.
                                      Airtel customer support has been notified about the posted complaint.
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