Airtel Complaints & Reviews

I've shocked to see that validity of my sim card going to expire soon even though i've 210 rs balance.
Regarding this, i made a call to customer care, and informed them about my problem, their response were due to company policy we were unable to help.
Then i asked them to refund my remaining balance, and they said we can't refund you back.

This is open fraud i guess.

If you want to discontinue your services then termiate service o[censored]sers be pride by refunding their money back..

Kindly help me in this regards.

I need my remaining money till they stops my services which includes outgoing and incoming too.

This is been a bad move by trai.

All they doing a scam now..

Government ne janta log ko khilona samjh rakha hai, pehle adhaar ko link kro, phir hata do, aur ab yeh.

Regards
Deepak
[protected]

Airtel customer support has been notified about the posted complaint.

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shyamsunder m

from Eluru, Andhra Pradesh

Nov 20, 2018

I lost my mobile No. [protected], Airtel prepaid. requested to block immidiately.

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Mosesraj

from Uttiramerur, Tamil Nadu

Nov 20, 2018

Data slow.. issue

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Mosesraj's reply, Nov 13, 2018

Data slow

S

Sai Karthik Prasath

from Namakkal, Tamil Nadu

Nov 20, 2018

I can't get mobile portability number for my two airtel numbers. The port message was not send to 1900. Please help me to get port number...

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Address: Mumbai City, Maharashtra, 400703

I was using airtel postpaid number but was geting too much bill so i went to vodaphone but airtel people called me so many time to shift to airtel so after year i again shifted to airtel but this time for perpaid but from the day
I am using airtel i cannot talk for more then a min as the call get disscounted
I have given compliant to them but nothing has happen the problem is not sovled i am lossing business for this matter and i would like them to the needful as soon as possible

Airtel customer support has been notified about the posted complaint.

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S

sivaputlur

from Bengaluru, Karnataka

Nov 20, 2018

My customer id is [protected] of airtel digital tv not working in a proper manners, it has been a problem with "automatic changes of channel" and with a continuous blinking of below line of channel no. & name and change it automatically. Please provide assistance to my mail [protected]@gmail.com.

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Address: 110062

I am airtel postpaid customer currently using below given airtel number
Phone number :- [protected]
I have register complain multiple times regarding network issue but airtel team promises every time that we will resolve your complain please stay with airtel and they never tried to resolve it. Last to last month also i raised a complain and since now it's not resolved. Because of same issue i'm unable to use internet, currently more than 160 gb data is available in my account but it's not usable. Airtel team please respond who is responsible for it. Also i tried to switch to other networks and called to airtel customer support but not getting proper information about current outstanding due to which i am unable to switch as well. Lastly i stopped paying that high monthly bill

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A

ASAD MM

from Warangal, Telangana

Nov 20, 2018

My sim is block i have puk code plz send my puk code my mobile no [protected]

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B

Bhaskar Study material for PCM

from Noida, Uttar Pradesh

Nov 20, 2018

There is worst network at my home location

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There are lots of services i did not subscribe fot on my Airtel line and they keep deducting my money each time i recahrge. One of whic is
ALACARTEGAMES100 service has been activated on your Airtel Mobile. Charges: NGN 100.0. My Airtel number is [protected]. Airtel has been ripping me off seriously

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Address: 560010

I am having telecom service on my mobile number [protected] (Post paid plan rs.199) from airtel. On 12th oct, 2018 i received an sms - starting 19/10/2018 my phone number is upgraded to rs.199. Since i was already in rs.199 plan i ignored the same. However this was not implemented. On 2nd nov, 2018 again i recd. A sms starting 19/11/2018 i am being upgraded to rs.199 plan. However, on 19th nov, 2018 i am shocked to see that i have been upgraded to rs.299 plan and not rs.199 plan as informed to me through their sms. On taking up with their customer care they say that rs.199 plan is not available and the minimum plan is rs.299. This was not informed to me earlier. They have deliberately kept me in dark. This is a clear case of cheating. I want the authorities like rai to take immediate action.
K ranganathan

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Address: Bangalore, Karnataka, 560076

We are facing challenges in calling and data using airtel, the device always show 4g but i am unable to browse any of the site and even i couldn't make or receive call. Always show no network.. By chance it connect after moving around, call drops.

Please take my request and work on priority if not i may change the service provider.

Thanks,
Laxmikanth

Airtel customer support has been notified about the posted complaint.

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Manthiram Thangam S

from Chennai, Tamil Nadu

Nov 20, 2018

This number any deatial so immediatly

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Manthiram Thangam S's reply, Nov 17, 2018

Argent

D

DRINK BLEACH

from Bengaluru, Karnataka

Nov 20, 2018

From morning my 3G network is not working. Internet is too slow.

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M

Malingappa

from Salem, Tamil Nadu

Nov 20, 2018

Sir please fined my lapu no my mobil no is +[protected]

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A

abrahams

from Tirunelveli, Tamil Nadu

Nov 20, 2018

Sir pls activate my lost number is [protected]. my email ID is [protected]@gmail.com current mobile no. is [protected].due to this i was very upset .pls solve this problem .hereafter you have to tell
my number is lost with mobile some years back thank you very much

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R

Raveendar Reddy Yannam

from Manuguru, Telangana

Nov 20, 2018

Sir my airtel number [protected] this nuber call histroy in 14.11.18 imdatli sir plz
undarstand my prabula
plz very arjent this histroy in my life sir plz sir plz plz plz

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A

Anushka Chandrawat

from Nalgonda, Telangana

Nov 20, 2018

My airtel number outgoing validity has expired. I called customer care services but could not find an option to increase the validity. My incoming is also gonna expire soon. How to resolve this issue

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R

Riasaha

from Kolkata, West Bengal

Nov 20, 2018

After one month Airtel store says company don't accept my application post paid to prepaid. I think they lose my document.
My mobile number : [protected]

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L

lali23

Nov 20, 2018

Hi

I recharged my mobile with 509.00 online at airtel website but nothing recharged to my mobile and amount is deducted from my bank account. please see the transaction details below

BIL/ONL/[protected]/CITRUS PAY/airt0118

Regards
D P Singhal
[protected]

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Address: 560100

Website: www.airtel.in

Iam getting an error 536 when try to dial *121#. I recently done postpaid to airtel postpaid. Its already 7 days my sim got converted to prepaid.
Customer care and airtel support is not giving proper support.
Customer care people transfer call airtel prepaid representative to postpaid representative and vice versa. They are playing with me. I am frustrated.

Initially before conversion to prepaid for 6 days airtel store people told they have s/m issue they cant perform conversion. After conversion by them they are also not giving proper support.

Pleas find the below address
Airtel store address:
Airtel express
Surya complex, no 19, c block, doddathoguru rd, konappana agrahara, bengaluru, karnataka 560100

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Address: 560032

Website: www.airtel.in

I had recharged for 1000 rupees pack (Lifetime validity, full talk time) on 29th october 2018.
Now on november 8, i'm getting message saying my outgoing will expire on 24 november 2018 and incoming will expire on 09 december 2018.

I tried to recharge from *121*51#. I'm getting various packs but i am not getting option to activate the pack. So i am not able to use my 780 rupees main balance.
Only way now for me to recharge is to pay money again in airtel app or from other services like paytm.
I called customer care 3 times, each call going for 20+ minutes, but no one is solving the issue. They promised call back, but didn't even after 2 days.

But main issue is, when i chose pack of lifetime validity and full talk time, how can you change rules in middle after i paid 1000 rs??

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Address: Kurukshetra, Haryana, 400601

Dear sir,
This is to raise a complaint against the accidental insurance for mobile phone provided by airtel (Product name - airtel secure) with the third party one secure and insurance provider national insurance.
I had enrolled for the airtel secure plan with my mobile services provider airtel towards the accidental damage coverage of my cell phone.

The airtel secure customer service called me in order to request for claim, i have uploaded all the relavant documents.

After another 2-3 days airtel secure sent me an email stating that the claim had been refused by the insurer (National insurance) due to "improper handling"

The breakage of the mobile had happened due to accidently dropping my phone from hand while trying to answer a call. This was explained in my claim form as well as in my subsequent conversation with the claim appraiser or the mis department of the insurance/one assist.

I understand that you are the correct authority to write to for such malafide practice by airtel secure in collusion with one assist and national insurance.

Please let me know of the next steps for a formal complaint procedure.

Regards,
Rajesh gala

Airtel customer support has been notified about the posted complaint.

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venkatesh kumar s

from Kottaiyur, Tamil Nadu

Nov 20, 2018

My airtel out going and incoming call has stopped..i need activate that

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L

lalithambika

from Thiruvananthapuram, Kerala

Nov 20, 2018

Cr card basis payment paid today on 14.11.18 cell.No.[protected]
Please send receipt my mail id lalithambika.[protected]@gmail.com (or) [protected]@vistamotors.in-Company mail ID.

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P

Poonam Jogi

from Mumbai, Maharashtra

Nov 20, 2018

Hello,

I am Poonam Jogi, Yesterday i recharged Rupees 49 my mobile with your Airtel App but the amount is not credited in my Account . my mobile no. is [protected] and Transaction ID was[protected]. this happened with me 2nd time . please do Needful for me.

Thanking you,
Poonam jogi

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Address: Kolkata, West Bengal

Website: airtel

I received an sms from Airtel that my outgoing calls would be barred wef November 2018. On calling up the customer care, I was told that as per Trai rules, my outgoing calls will be barred and then after few days all my incoming callls would also be barred even though i have sufficient balance. They also told me that all my main balance amount would not be transferred if i do not activate any pack that they are offering.

I want to know whether this is a rule which has been regulated by Train itself or Airtel is forcing us by this fraudulence to activate their packs.

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Address: Chennai, Tamil Nadu, 600073

I have been using airtel for past 7 years. Last week, i got one message regarding outgoing calls expired and need to recharge for some plans, even i have main balance of rs. 6.00. Yesterday, i have received one more message as incoming calls will expire on 21-nov, 2018. And again received same information to recharge some plans as received before.

Kindly help on this issue and provide valid reason for validity expiry

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D

Diya13

from Siliguri, West Bengal

Nov 20, 2018

It has been a month since I converted from postpaid to prepaid and I couldn't recharge my mobile either online or at payments bank...the moment I am able to recharge my prepaid, I will port out of stupid Airtel.

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N

Nikhil Palkar

from Mumbai, Maharashtra

Nov 20, 2018

I have purchased airtel Top-Up Recharge of Rs. 30/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.
Serial no.[protected]

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P

piyush@1

from Ranchi, Jharkhand

Nov 20, 2018

Operator reference number[protected]
recharge number -- [protected]
date and time of order -- 13 nov 2018 at night near 10:30 to 11:00 pm

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C

Chikshu

from Jind, Haryana

Nov 20, 2018

My sirtel sim stop working suddenly now it's showing message like ' error while searching for network sim can't register on this network'

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S

Surab Chandra

from Darbhanga, Bihar

Nov 20, 2018

Please my Airtel payment bank unlocked .But locked khuldia .

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N

Neelabh Shrivastava

from Mundi, Madhya Pradesh

Nov 20, 2018

The internet to the no[protected] is not working for 2 months.
Pl chk.

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Address: Jodhpur, Rajasthan, 342008

I am an Airtel customer having airtel sim across 4-5 years but few days before i got an massage form Airtel that my service has been discontinued after 23 nov 2018 if I don't recharge my airtel number with rs. 35 or than i immediately recharge my no. With 35 rs. They give me 34 something rs in my balance and 100 mb across net data

Then i want tovmake an outgoing calls but after tapping on call button the call immediately ended
Can't understand why this problem raised
Please solve this problem as soon as possible

Thanks regards
Rajat Mukesh Dubey

+1 videos

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Address: New Delhi, Delhi, 110017

I have paid rs.1767/- on oct 21st 2018 for new broad band connection. After payment, they told me to wait for 5 days and then airtel executive called me that there is not service near my residence and i'll get refund in 9 days. It's almost a month and didn't get service or any refund. Request you to look into this and do the needful.

Caf number: 11255236

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Royal Jain

from Muzaffarnagar, Uttar Pradesh

Nov 20, 2018

Sir, the outgoing calls on my Prepaid Airtel no. -- [protected] have been stopped today morning due to unknown reason. I request you to activate my incoming & outgoing calls again.

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N

Nanu@29k

from Delhi, Delhi

Nov 20, 2018

My sim outgping services is closed on 12 nov 2018 and 13 nov 2018 incoming services is also closed i want this service as soon as possible why u should stop it without any reason?????

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Nanu@29k's reply, Nov 15, 2018

My sim services is closed temporarily????

N

Nihar 123

from Baharampur, West Bengal

Nov 20, 2018

Sir
I m a costumer of airtel. I hv purchase a 4g mobile but when I came to BARGARH airtel office for convert 3g sim to 4g. But they asked me to come after 3 days. Since today I can not get the sim yet.

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A

ar_danish2001

from Gwalior, Madhya Pradesh

Dec 29, 2018

Dear Sir/Madam
my self Danish javed i have book a new broadband connection of airtel at 30th of November your executive Mr. trikaal Deal With me. he tell me to pay a amount of Rs. 500 by link send to my mobile no [protected] so i pay Rs 500 to airtel via given link. after that he tell me your address proof is not approved by airtel so he get a my other mobile bill ([protected]) and link add some mobile no
(From: AD-AIRINF 8148 is the OTP for Airtel Broadband application no 75521843. Please note that activation amount /advance payment to be paid through online or cheque only.) (330766 is the One Time Password to allow this number [protected] to add you ([protected]) as association.)
after all this he is not pic my phone and do not response the call or whatsapp, so i am talk to airtel office at mp nagar zone-ii bhopal. the executive their call the trikaal and told me that he has return your money in your account and now he take your call too
but till now he not responding me and my money or connection is not done. I have attached the online payment receipt too
Please Resolve my Problem Soon Otherwise i have no choice to goto consumer forum for my issue

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À

à¤ à¤¾à¤•à¥à¤° à¤®à¤¨à¥ à¤°à¤¾à¤£à¤¾

Aug 13, 2021

my new sim not richarge [protected]

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À

à¤ à¤¾à¤•à¥à¤° à¤®à¤¨à¥ à¤°à¤¾à¤£à¤¾

Aug 13, 2021

i am new sim purchase but not richarge succsesfull why frodable man airtel compny my v.p.o tandwal haryana plz help me my new sim no [protected]

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Address: 600126

Iam not able to receive and make calls from my device since 5 days. Iam able to receive messages but not able to make an outgoing and get incoming calls.
I had recharged my mobile but still iam facing the same issue.
The call barring in my device is activated and iam not able to deactivate it.
My current airtel number is [protected].
Please resolve my issue as it is very urgent for me.

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A

Azaharuddin

from Asansol, West Bengal

Nov 20, 2018

Sir I'm last few month not using airtel sim.because airtel cut off my balance without any information.my current balance 24 rupees.now airtel informed my outgoing call stop 14 Dec 2018.my number very important.sir please help me.my number [protected]. Please please help me sir.

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S

[email protected]

from Burla, Odisha

Nov 20, 2018

Kindly return my amount of 35 rupees against VEMS service activation by Airtel in my number i.e [protected] without my knowledge.The transaction ID is N[protected] on 13th Nov 2018

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[email protected]'s reply, Nov 16, 2018

Kindly return my amount of 35 rupees against VEMES service activation by Airtel in my number i.e 9668633434 without my knowledge.The transaction ID is N2882518222 on 13th Nov 2018

C

Chinthaparthy Omeswar Reddy

from Chandigarh, Chandigarh

Nov 20, 2018

From the last 6 months I am unable to send the messages from my Android phones.Whenever I tried to send the messages it was coming like "MESSAGE SENDING FAILED".Hope u will resolve this problem as soon as possible.

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S

sandip chaudhary

Nov 20, 2018

Dont know how my prepaid airtel sim card is barred:
NO: [protected].
Even the sim card is not getting shown on mobile.
Cant select the Sim. The mobile slot is saying empty.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello sir,

I have accidentally recharged a wrong number ([protected]) instead of ([protected]) on 19th nov 2018 from paytm.

I am looking forward to receiving help regarding the reversal of the same, recharge amount 448rs.

Reference no:[protected]

I have attached an invoice of the recharge details and provided the reference number as given by paytm.

Best regards,
Harpreet mehta

Airtel customer support has been notified about the posted complaint.

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S

Sudhakar Thanikachalam

from Chennai, Tamil Nadu

Dec 11, 2018

hi
my phone number [protected]
top up for Rs 399 on
09/12/2018
transaction id :[protected]

wrongly top up for another number[protected]
please reverse and rectify my problem
thank you

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Website: www.airtel.in

Hi airtel team,
My mobile# [protected] was having balance rs 426 till yesterday and currently its showing as rs 227. Also, today morning i received a message stating "rs 99 have been deducted towards the international roaming rental activated on 17-nov-18". But fyi, i didn't activated neither requested to activate any such services.
It has been noted that since last few months i am getting such issues related to automatic activation o[censored]nwanted services and deduction from main balance towards these services.
Kindly provide me a waiver of rs[protected]=199) and please deactivate all such unwanted and international roaming rental services.

Kind regards
Pooja chouksey

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Address: Bangalore, Karnataka, 560024

I have been trying to connect to my axis bank customer care[protected] from my mobile number [protected] but not being able to do so. Its saying no balance even though my plan is unlimited plan of Rs 559. Why is it Airtel only blocking 1860 numbers call, however why I'm able to call from idea sim ?

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Address: New Delhi, Delhi

Requested for mnp for [protected] at airtel store on 10/11/18.
Got confirmation via sms from airtel that airtel no. Will be activated on 15/11/18 at 22:00. Vodafone sim stopped working at same time but airtel sim has still not activated. Since 15/11/210 my no. Is not working. Due to this i am not able to use banking services as well as official work is getting hampered. I have visited airtel store many times as well as talked to customer care many times but still no. Is not activated. This is the worst experience with airtel. Nonody in airtel is ready to help.

Umesh kumar

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Address: 560100

The airtel has stopped the service validity of the prepaid customer's. Reson is not known and the reply to the query is to go ahead with validity recharge of 35 rs per 28 days, ie every month we need to pay some amount to make your service outgoing and incoming active.

It is equivalent to electricity /landline / postpaid bill cycle per month. The service is also not so appreciable.

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Address: New Delhi, Delhi

The request for providing additional set top box has not been resolved even after passage of 50 hours. It is regretted to note that no representative has contacted me on my registered mobile number.
It is requested that the complaint may be resolved at earliest.

From

R. M. Prajapati
162, 3rd floor, jeevan nagar
New delhi-110014
Phone no. [protected]
[protected]

Airtel Complaints & Reviews

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Airtel reviews & complaints page 646

open fraud being done by airtel, others company

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call drop after changing from vodafone to airtel

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airtel postpaid (8093999070) network issue.

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illegal deduction of money on my line immediately I recharge my phone

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unilateral tariff plan change without intimation

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poor signal in open area in my apartment

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airtel 536 error.. postpaid to prepaid is not completed correctly

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fraud by not letting me use my 780 rupees main balance

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mobileassist airtel secure plan (rs.40000) master policy number: 99000046182400000045

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barring of outgoing calls wef november 2018 as per airtel customer care

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airtel outgoing and incoming calls expiry

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I am complaining about the outgoing calls issue raise

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broadband connection refund caf number: 11255236

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airtel outgoing and incoming calls problem

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airtel prepaid wrong number recharge reversal

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stop unwanted service and provide waiver

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1860 numbers not connecting

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sim not activated after mnp from vodafone to airtel

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recharge validity for every month

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non attending of complaint lodged on 16-11-2018

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