Airtel Complaints & Reviews

To
Airtel co. Ltd.,

Sub: - reminder to activate sim-card

I had airtel prepaid sim ([protected]) since 2 year but now its deactivated by airtel, then i goto airtel store and get it back but it gives me in postpaid,
I had purchased sim card from your gallery on 15th november 2018. But still the card is not activated.
I have been contacted to you gallery as well as your customer services but the executive doesn’t give satisfied answer. So stop this harassment and help me out. Other wise i am going to complaint to customer forum.

This card is choice no and i am using since 2 year,

So please do the needful for that before i take a rusty steps.

My current cell no. - [protected]

E-mail – [protected]@gmail.com
(Rathod chandresh)

Yours truly,
(A troubled customer of yours)

My name is raghunath dere & my airtel mobile number is +91-[protected]
Airtel have charge me rs 99 on 3 nov 2018 for superstore service.
I dont have email id so i am writing mail through my grandkid's email id.
After talk with customer care they told me the service is active by wap & they cant refund my money as i am not eligible for refund. And she wae very very rude while speaking.
I have not used my mobile internet from the day i purchase sim of aitel because i even dont know how to use internet. Airtel have activate service without my consent.
If airtel does not solve it & refund me i have to transfer my number other other operator using mnp. This is not the first time airtel activate service without my consent its happen before.
If i have to file police complaint i will, as i am sick of airtel lies service.
So look in to this matter.

This is to bring to your notice that today when i recharged my prepaid airtel number with 1 gb data it started creating problems for my browser. Whenever i try to open any website (Eg. Facebook) or any online game which i downloaded from google playstore, it automatically redirects to this website "https://one.airtel.in/rcconf" i have tried everything from changing network from 4g to 3g, changing port to 8080 and even manually selected the...

Hello,

I have ported in from rel-jio to airtel, however my jio sim connection got deactivated still i am unable to use the sim being provided to me. I am getting an error stating "no service"

Please review the same and take necessary actions. I have been using the same number for the last 2 years so i am in urgent requirement of the number to get activated asap.

Regards
Pranjit

My Airtel number is [protected]. I have recharge by debit card 95 rs twice on 15/11/18 and 95 rs recharge on 16/11/18. Transaction numbers are[protected],[protected] and[protected]. Three times amount deduct by bank but no recharge on my phone. Please resolve my problem and deduct amount transfer to my account.

How the message was generated at 5.30 PM for activation of LIVEONREEL service @ Rs75.0 for 30day(s) at 18 05:27 on the same day? For verification, screenshot of the message is attached.

I have not asked for such service activation. I would like Airtel to re-credit Rs. 75.00 to my mobile balance immediately and fix the responsibility for such wrong doing by Airtel official under intimation to me.

I asked them to change company name on the bill from csc to hcl, so firstly the asked

A sample number
Mail from my office id
Company id card

After that, i received a confirmation that it will be done by 8 pm. Later i found that they have changed it to nec i never asked for and also they changed the address to old one which was there 2 years back. I asked appellate team the reason why they change it to name which i did not ask. They did not revert with reason instead they saying in order to change the name i have to visit the nearest center. I again asked the same question and again they just copy and paste the same mail. Seems to me that no one is bothered about what just happened and this is airtel for you. They don't call you and instead send you msg your number is not reachable and who's fault this is??

Dear Sir,

I am residence of bhiwadi pin code 301019. I raise complained on 14-Nov-18. My complained no 82882694 & 82934189 was not yet resolve. which suppose to be close yesterday. Engineer visit to my house have abnormal behavior. He talk like he threatened me and use harass language.

I speak to the owner MR. Krishna & Birender ([protected]) and ask him to send other person. he ensure me to send other person tomorrow and requested me to not told anything to customer care executive when i received call from airtel.

But till today he was not sending any person to resolve my problem.
when i again talk to him he replied he will send same person if i want to resolve the problem and see airtel DTH Tv.

I shock to see this type of blackmailing from customer support from airtel.

I request kindly take strict action against him otherwise i will withdraw both my airtel DTH connection.

We have successfully paid the bill on 13th oct via hdfc bank credit card. According to the bank statement and information they have advised that the payment has gone through and made to airtel (Payment id: mt[protected]. But the airtel people has been telling that the payment has not completed and they have disconnected our service and we have paid the amount of 6000 which had been taken from our account but is been said by airtel that we don't have it. And has cut off service. Our service number is ([protected]).

My correct number is [protected]. I accidentally have recharged a wrong number - [protected]. Transaction id is - [protected]. Transaction is done using airtel payment bank using wallet on my airtel app. I have been trying to reach the wrong number but there is no response from his side. I have spoken to customer care of airtel and asked for any possible solution but got nothing in return. Please help me in reversing the amount to my wallet.

Hi,

I've raised one network complaint by may 2018 and following up continuously. My complaint sr number is c4gsp[protected]. When sending follow up, immediately or very next day i will get a call and an sms saying we're working to resolve this issue. This will resolve soon. But the problem still existing and airtel agreeing that, this is their complaint.

I've requested the expected completion date of this rectification and they don't have any answer/idea on it. Due to bad service voice calls also getting disconnected in between rather than reported data issue.

Hi,
I am unable to do online recharge for my airtel prepaid no [protected]. Every time when tried to recharge, it is giving unsuccessful transaction error. But amount got deducted from my bank account.
Transaction reference
[protected]
Please provide a resolution on the same asap.
The same have been yried from an airtel store, there its getting succeeded. Can you please help why it is failing online.
Regards,
Bazaleel

I have converted an airtel no. From prepaid to postpaid as an add on connection to existing number. It's been less than a week and my internet isn't working in the new add on connection when raised a complaint they r giving wait time of 4 days a connection of one week old and my network in't working for 5 days.. Its been 2 days out of the 4 days and there is no sign of rectification.. Plz arrage a call back on [protected] to help resolve this issue.

For the last 2 months am not getting proper internet on my 2 airtel nos. One is prepaid and other is post paid... Which has accumulated 122 gb data which i can't use. Being a business person this is affecting my work.
Made complaints y walking into offices... But to no avail.
Why give or announce packages for users if the company cannot provide... This is all a gimmick.
Kindly improve ur infra structure asap... Don't know what else to say.

Respected sir/madam,
I am user of pre-paid airtel no.[protected]. I am using net banking services for online payment of electricity bills. During the process there is an option comes for one time password, which i am not getting on my above said mobile number. If there is any problem from your side, please short out the same to enable me to take service of online payment through net banking.
I will be thankful for your kind cooperation in this regard.
Sincerely,
Nand kumar yadav
[protected]

Sir,

I am dinesh ram, chennai.

I got a call from airtel on 24.10.2018 from [protected] requesting to join airtel from existing mobile vendor. After discussing the plan details (Rs. 399 plan), they assured a person will come to my home for doing all the porting works and recharge.

The same day a person named sadham[protected] approached my home and gave details to port two numbers to airtel. He also said that intial recharge will be done only at the company store and requested for rs. 800 (Rs. 399 for each number) and i gave the same.

In two days, one of my number got ported and i requested saddam to do the recharge for that number. He did the same. The second number took a long time for porting (Ported on 15.11.2018 at 12:00 am) and after it is successfully ported to airtel, i asked saddam to do the recharge for my second number also.

This time, saddam[protected] is not answering properly and keeps on avoiding my call for the past 3 days. Whenever i call him from a different number, he picks the call and saying recharge will be done in 30 minutes. But nothing is happening. I suspect he is storing that different mobile number also, as whenever i called him from that new number, he is not picking again.

I want the person to do the proper recharge of rs. 399 to my mobile number.

I want airtel's lapu number. I have tried many ways but failed to get it. So now i am copellant to you. You have arranged me an airtel lapu number. I have dialed airtel's dealer number 12144 but i do not see the phone. So now i ask you for help, please help me. My airtel number is [protected]. I have complied with you but i have given a sms from you, my complainant has been reduced. So i have done it big. Please help me out of my favor.

Hello, i have recharged for 4g pack amounting to inr.399 through online on 1st nov'2018. The transaction was failed but the amount has been deducted from my bank a/c. I hve called customer care they told me that the amount will be credited in next seven days but till date the amount got debited from my account not credited back to my account. Once the transaction is failed you have to proper steps to refund that amount. Whenever i tried calling customer care they always made a excuse and extend the date its such a waste of time. Its been more than 15 days when will i get my refund back. Its not a small amount to ignore it what can i do for this i am stressed about this situation. Will i get my refund or not. This is my third complaint here still the problem not solved. Such a worst customer service. Where can i complaint about this my time and energy is totally wasting.

Airtel mobile no : [protected]
Amount of recharge : inr. 399
Date of transaction : 1st nov 2018
Airtel transaction id :[protected]

I had taken 1 days international pack for 24.10.18 and the same pack was de-activated on the same day and message received for de-activation on my mobile. But airtel charges rs.852/- for data usage charges from 26.10.18 to 29.10.18 and rs.649/- for one day pack dated 30.10.18. Please clarify if any one use data after its de-activation. On the pre-text that data usuage due to poor wi-fi system

Dear sir,
( My mobile number is [protected])
my postpaid plan change by Bharti Airtel Ltd. without any confirmation form me. when I called to customer care for activated my previous plan, & who was change my plan, they asked to me we are sorry, and also said they can not solve the said problem, so kindly solve the same as soon as possible.