Airtel Complaints & Reviews

Dear sir
I have filed a complaint but no complaint has been filed on my complaint so far. I have requested many times to your customer care center and in this regard, i have mailed your nodal officer chief executive officer manager several times. The phone comes from their side but they also talk to me just waiting for my complaint, but no one takes special care of my complaint. Education is every time i come to the phone and that...

Hi!! I was airtel broadband user. Due to transfer, i shifted my house. I forgot to pay the bill for the month of feb and march. Then, they keep on torturing me and i paid the bill for those two months. But they are asking to pay the bill for "april - september". I shifted my house. No usage. I dont know about the process of cancellation. I thought if i dont pay the bill they will cancel the connection. They are cheating. One of their customer...

Today i see my plan changed without my consent from my cug175 plan. I had received a sms stating (Which is attached) your plan will be changed. I called up customer care and asked the same, where i was assure a call back upon checking the same. I did not get any call back updating the same and i called up customer care after a week and spoke to the supervisor and she assured me stating without your confirmation the plan will not be changed....

I feel cursed now using your dvr recorder box. I faced the recording issue problem in earlier and after a month of 100s calls and email it got resolved.

Now same thing is happening (Oct 2018) my dvr recorder box is not working (Not recording) for last one month and even after paying 750 the new box worked only 10 days.

Do you really have any sla around providing right service too people or your team ears only...

I am a airtel user since 5-8 years but now when i had taken a new sim card of airtel network issue are more. Please try to solve my problem as soon as possible so. I[censored] cant solve than i will port my sim.
What happend to this network earlier this was known to be the best in networks even my father use to tell to take airtel sim card. Please take care of your customers. We have other networks also but i dnt want to switch on other network....

Hi,
I have been using postpaid connection over 15 yrs. On[protected] my sim got failure, i have contacted air-tel store near s2 perambur, chennai. They have replace new sim and they told within 4- hours it will activated. But, again they changed another sim on[protected] and told same things.

My sim didn't get activated over 5 days. I have call to 198 and raise a complaint till now problem has not clear. My interaction...

Hi,

I am using an airtel prepaid service since 11 years, before 2 weeks suddenly my airtel sim got deactivated, i had visited to the airtel outlet, at barrackpore, north 24 parganas. I had clear the whole story to them. After that they told me that to activate your sim you need to take a port paid connection worth 290 of postpaid bill per month and a verification that you are living in a concrete room building while i live...

Hello sir/madam,

The network is so bad for internet (3g/4g) and for calling. A second thing is the network is totally off/gone at the time of electricity cut off. Means the network totally depends on electricity. I don't know the nearest tower is using any options or not.

The whole village is facing this issue, so on behalf of my village khanpur i am requesting to kindly resolve this issue as soon as possible....

This is to inform that i had paid electricity bill on 20th but not reflecting in the electricity department i had made again cash payment for not disconnecting the connection.

Bill no[protected] rs 760
Bill no[protected] rs 594

When i gave the unique service you app has give me the amount and i had paid through your app.

My cell no [protected] mail id [protected]@gmail.com...

L received the following sms from my service provider airtel, stating -
"thanks for using gamesworldpocket. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789"

Though i never subscribe to this service. Even i did not hear about the service before. Then why they deducted 20 rupees without letting my knowledge.

I can remember, airtel did this kind of cheating by...

I went to airtel store in sector-120 noida, on 24-oct-18 to switch my postpaid to prepaid, paid my dues & did the required process & they told me that my number wlll start in 72 hrs. After 2 days, no network was there as my number was ported out of postpaid but not ported in to prepaid, so i went to another airtel store who told me to go to the same airtel store i went for the first time. I did the same, the airtel store team told me to wait...

Recharged wrongly two times the same recharge of 349 on 6 oct 2018 at4:50pm bearing transaction i'd[protected]and[protected]during first recharge i received transaction failes message..
In consequent recharge i received two recharge successful message...
I want either extension of validityor refund of rs 349 after cancellation of any of two recharges....

"dear customer, we have observed no usage for your airtel mobile from the past 30 days. To enjoy continued services, please make an outgoing call /sms or use internet from your mobile."

When i already have validity till 2032 and enough balance (inr 100) why do i keep getting calls and sms asking me to make a call/sms or use internet? It is annoying and irritating. Kindly stop this....

Airtel is offering netflix subscription for its members having postpaid connection with monthly rental of more than or equal to 499. I tried to avail the offer but it gives me error. I have openned two requests with airtel in last 1 month but both have been resolved without providing any solution and without giving any update to me. It is very irritating as whenever i call they tell me they are escalating the issue but i don't get any help....

Airtel — wrong deduction of rs.20 for bhakti sagar portrait

Today's received a sms that 20₹ deducted from my airtel mobile a/c. [protected]

Balance deducted without my permission, i dont know whether service of bhaktisagar portrait has been started on my airtel no or not. Without any request and deducted rs.20 from my account balance. Please stop service and return my balance as i have not requested for this...

I have been using airtel post paid connection. Off late it has been noticed that when ever i dial a number, it first get connected to some random number and even without ring, someone already start talking. This happens invariably everytime and we have to cut and dial again to the correct number! And when we try to inform them, there is no place to place this complaint in their automated system. I am sure the connected calls are being charged....

I had recharged an incorrect pre-paid mobile number with rs. 448, and the next moment when i realized i tried contacting 198/121 which of no use, hence sent email to 121 as well as airtel presence with the correct number and transaction reference, but just got email as below:

Dear customer,

Thank you for writing to us. We’d love to help you with your query.

We’d need some more information....

Hi
I'm ronald roy my airtel mobile is [protected].
My location is https://www.google.com/maps/@10.3148879, 78.012739, 21z

Voice call is good nothing signal problem. But 4g internet speed very very worst signal and speed in outdoor. I notified the problem to airtel customer care in lot of time. And also airtel tower in near one kms. But not rectified the problem in last 1 year. My family are using airtel numbers....

Today's received a sms that 20₹ deducted from my airtel mobile number [protected]

Balance deducted without my permission, i dont know whether service of bhaktisagar portrait has been started on my airtel no or not. Without any request and deducted rs.20 from my account balance. Please stop service and return my balance as i have not requested for this service....

I have done mnp from idea maharashtra to airtel karnataka. Thought that airtel is the best one. But actually its worst one. Its now two days that my airtel sim is activated but still i am unable to send and receive any sms. No otp sms, no sms from airtel also. I am feeling useless now. My all work stopped due to this. My no is [protected].. Airtel is worst...