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P
prafullanagar
Nov 2, 2018
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Address: Udaipur, Rajasthan, 313001

Earlier i was toping up in my balance account with amount of my wish. Now recently i found they are asking me to browse the recharge showing various pack. I am confused as the pack for balance account and data pack gives unlimited call aswell as data for certain period of time.

I have paid for rs219 a plan in my account but it is not still depicted in my account balance.
Airtel customer support has been notified about the posted complaint.
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    Sruthi Krishkk
    from Coimbatore, Tamil Nadu
    Nov 2, 2018
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    Hi airtel team,
    I have asked for a airtel broadband connection in october 1st week. I made my payment of 4800 through online. Due to some technical issues, airtel connection was asked to cancel.
    The customer care called me and told the money will be refunded in 9 days. It's almost a month i didn't get my money. The person whom i called to taking up connection is not responding to my phone. How will i get my refund. Please take serious action. This is totally not acceptable.
    Thanks
    Sruthi
    Airtel customer support has been notified about the posted complaint.
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      B
      Brucelee
      from New Delhi, Delhi
      Nov 2, 2018
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      Address: New Delhi, Delhi, 110062

      Hi airtel i'm chandan singh from new delhi my contact number is [protected]. I'm getting more internet connection problem in my office and also in my home and i have already talked with your customer care department but they didn't do anything regarding the problem. I hope i'll get the revert from your side and please make sure that the connection comes properly. And my one friend is also getting the same problem his number is [protected]. My office address is office no 24 lsc market pushpa bhawan new delhi.
      Airtel customer support has been notified about the posted complaint.
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        Y
        YogWin
        from Ahmedabad, Gujarat
        Nov 2, 2018
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        Address: 380026

        I woke up this morning and saw this message where airtel has charged me rs. 20 for buying some game. Airtel now falters to such low level of cheating people is insane and really obnoxius. When i called the custome care... Mr. Nafis qureshi (Thats what he named himself) was rude enough to let me know that how could airtel deduct money if i have not made purchase. He said i nade a purchase on 7:30am that day. To my fair surprise i woke up at 10 am that day.

        When i retorted to mr nafis he said ok he will credit back my 20 bucks and requested me not to inform about this if i get any calls. This is a corruption on a new level.. Shame on you airtel.

        Its not about mere 20 rupees, its about how it has been deducted. It makes one feel really cheated and even more cheated when the airtel customer executive justifies that cheating and blames you for something you never did.
        Airtel customer support has been notified about the posted complaint.
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          A
          Anirban_Pal
          from Mancheral, Telangana
          Nov 1, 2018
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          complaining for debit freeze account of airtel payment bank

          I have already submitted my pan number in airtel payment bank. But till i cannot able to send mone from airtel payment bank to other bank so that i am facing a huge problem. I am very worried about that type of very poor service. I request you to solve this problem as soon as possible. I will be highly obliged if you help me by giving the solution....
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          Prashanth Murthy
          from Patrasaer, West Bengal
          Nov 1, 2018
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          Address: Mysore, Karnataka, 570023

          I had activated the international roaming for rs. 2999 - 10 day pack which include many countries in europe. After reaching belgium i was able to use it as per details mentioned in the pack. But the next day once i entered france, i am not able to make outgoing calls. A pop up message saying "outgoing calls barred" is shown. As per the pack details, it should work in france as well. I am able to receive incoming calls and able to use data services. Have sufficient call balance too...
          Can you guys help out asap...
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            R
            Run2
            from Kolkata, West Bengal
            Nov 1, 2018
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            Address: Kolkata, West Bengal, 700140

            Yesterday(01.11.2018) at about 12.36 am i received a msg from airtel which said "Thanks for using Gamesworldpocket. you have been charged rs20 from your airtel mobile account . for more services, call 56789". but i didn't asked for any of this services or games from airtel.i also called customer care service today(01.11.2018 at 10.41pm) to know about this incident and they said that i purchased a game called gamesworldpocket from airtel and that's why they deducted 20rs from my main account balance and they also declined to refund that amount.
            Airtel customer support has been notified about the posted complaint.
            On November 3, 2018 i recieved a message fromm aitel (Thanks for using GamesWorldPocket. You have been charged Rs 20.0 from your Airtel Mobile account.For more services, call 56789).I never logged in in this type of any website, this is absolutely fraud, I want my money to be refunded asap.
            Same message i also received on 3Nov at 1:14PM. Charging me Rs 20.
            Although i don't know about any such activity.
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              A
              Aishwarya Bajaj
              from Bengaluru, Karnataka
              Nov 1, 2018
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              This is in regard of a bill payment of Airtel Landline/Broadband Bill Payment of Rs. 710/- bearing number [protected], connection registered on my name Mrs. Durga Sachin Bajaj. I wrongly paid the bill of a different number having a number [protected]. The payment was made on 1st November 2018 at 9.25PM. Mode of payment was Paytm. I will also attach a screenshot of payment for the purpose of cross check and verification. I have spoken to customer care executive on this and the reference number given by them is[protected]. Please look into the matter and do the needful and credit back the debited amount to my account back. Thank you
              Airtel customer support has been notified about the posted complaint.
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                Bhagwan Singh Jiya
                from Panaji, Goa
                Nov 1, 2018
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                Address: Gurgaon, Haryana, 122103

                I have been trying to send a message to a port number from a week but I can not get the message. And whenever I call the customer number, those people ask me the number of the message center, someone tells me something, then some.
                But no one has solved my problem yet, I just have to send a message and I do not have to stay this company because they make Airtel customers just crazy

                Please Help me.

                Thanks:
                Regard: Bhagwan Singh
                Contact Details:[protected]
                +1 videos
                Airtel customer support has been notified about the posted complaint.
                Nov 01, 2018
                Updated by Bhagwan Singh Jiya
                Airtel Mobile [protected]. Reference number. My request number is CLSMS[protected].
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                  A
                  Arushi Gupta agg
                  from Phagwara, Punjab
                  Nov 1, 2018
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                  Excuse me, you airtel...
                  My 20 rs. Got deducted from my account unnecessarily, and i am getting a very stupid reason for this that i have used some kind of prime zone services, but the actual fact stands that i have not.
                  So, it would be better for you to contact me as soon as possible otherwise you are likely gonna face consequences. I will be taking a very strict action against you or will move to consumer court because i am not the only person who is facing such kind of problems and i am not likely to keep quiet as everyone else so better deal with it.
                  I will take a strict action so its better to reply to my complaint otherwise i will be taking action... And you better mind it...
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    Sayantani Sarkar
                    from Guntur, Andhra Pradesh
                    Nov 1, 2018
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                    Today suddenly in the evening an amount of rupees 20 was deducted from my airtel number for some bhakti sagar portrait subscription without my permission. I have no knowledge or information regarding this bhakti sagar thing and i never subscribed to it. How can just airtel subscribe to something without the permission of its users. Return back my money.
                    Airtel customer support has been notified about the posted complaint.
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                      N
                      Narendra Kanumalli
                      from Surat, Gujarat
                      Nov 1, 2018
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                      Address: Hyderabad, Andhra Pradesh, 500072
                      Website: www.airtel.in

                      Hi,
                      Recently i have ported to airtel from idea everything is smooth but when i checked for incoming calls its nothing,
                      No incoming calls for me i'm doing a job that having a lot of incoming calls for me and i'm missing very important communications due to this my work is hampering
                      Number [protected]
                      Incoming barred
                      Outgoing. Working
                      Sms. Working
                      Internet. Working

                      Kindly resolve my incoming calls on priority
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        sumitshokeen07
                        from Bengaluru, Karnataka
                        Nov 1, 2018
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                        Address: 560066
                        Website: Airtel.in

                        Hi,
                        My registered mobile number is [protected]. I have applied and paid for airtel broadband connection but due to some circumstances your team was not able to install it.
                        After that i had made request to cancel it and initiate the refund amount of Rs 4068 on 22nd Oct. But it's been 10 days, i haven't received the amount.
                        Contacted customer care atleast 10 times.
                        Please take this issue with high priority and provide the refund asap.

                        Thanks,
                        Sumit Shokeen.
                        Airtel customer support has been notified about the posted complaint.
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                          V
                          v.balasubramanian1962
                          from Ludhiana, Punjab
                          Nov 1, 2018
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                          Address: Chennai, Tamil Nadu, 600087

                          I am also facing this issue.

                          I think mobile operators are taking different route to take money from customers.

                          I am seeing in news that TRAI is wonderful control in controlling the mobile operators to collect money in improper way.

                          I will be happy if TRAI can help us in solving this issue also.

                          Thanks
                          V.Balasubramanian
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                            B
                            BalaRajesh007
                            Nov 1, 2018
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                            Address: Chennai, Tamil Nadu

                            My Airtel SIM card not detected getting "No Service" error. tried from other mobiles too. Issue was happened before boarding from Chennai, now i'm in abroad. When contacted Airtel customer care, they asked to get duplicate SIM but i need to collect in direct. Currently its not possible to collect SIM directly. Please help is there any other possibilities or can i transfer my Mobile number to someone, Since i'm using this number past 10yrs and i need this number urgently.
                            Airtel customer support has been notified about the posted complaint.
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                              R
                              rockfaiz
                              from Adur, Kerala
                              Nov 1, 2018
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                              Address: 600008

                              Sir/ mam,

                              I had bought a new airtel dongle for rs.2400 on 0ct 6th in the ethiraj colllege airtel show room, i had paid the money for the dongle. But the will was not given to me, i had visited the show room for more than 5 times. No response was given, pls take proper action on mahendran and others, and provide me my bill to my mail id ([protected]@gmail.com.) within today evening itself. Is this was the punishment that airtel giving to me for buyed their product is it...
                              Airtel customer support has been notified about the posted complaint.
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                                D
                                Deepa Singhal
                                Nov 1, 2018
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                                My airtel prepaid number is [protected].

                                Between 24-oct and 01-nov, i was charged rs 35 twice from my prepaid balance for a service called bioscope. This was activated on my mobile at 8:24 pm on 24/10/2018 and again renewed yesterday for a period of 7 days without my permission or my asking for the same.

                                I have stopped the service today morning after discovering the same. However, this service was activated on my phone without my permission. This kind of auto-activation of a service and then deducting from my pre-paid balance should not be allowed by airtel.

                                Request you to look at my complaint and refund the amount (17/- rs) charged immediately.
                                Airtel customer support has been notified about the posted complaint.
                                Nov 01, 2018
                                Updated by Deepa Singhal
                                amount deducted is 70/- rs.
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                                  PrernaRaj
                                  from Visakhapatnam, Andhra Pradesh
                                  Nov 1, 2018
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                                  This morning, 1st november, 2018, i recieved aa sms from my service provider airtel stating that rs 20 has been charged drom my airtel account for using gamesworld pocket. I have neither subscribed to it nor used it. This is very unfair practice and i demand immediate refund. This is the second time airtel has done this. They had charged rs 20 earlier too for the same thing.
                                  Airtel customer support has been notified about the posted complaint.
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                                    G
                                    Giri Ram
                                    Nov 1, 2018
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                                    Address: 500084

                                    Money debited from my bank account, recharge was unsuccessful
                                    Money has been deducted from my bank account while recharging through Airtel app, recharge was unsuccessful and money has been deducted from my account.
                                    There are around 2 transaction that got failed and money was deducted and not credited back to my account.while talking to customer care the answer is simple it's from bank and Money will be reverted within 7 days.same thing with bank it's Airtel app problem.
                                    It's worst app. It's been a month and I almost lost 300₹
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                                      M
                                      Madhu Jagadhish
                                      from Bengaluru, Karnataka
                                      Nov 1, 2018
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                                      Address: 560073
                                      Website: www.airtel.in

                                      I had recharged RS.558 pack which offers 3Gb data per day, but I can't even use 100mb of data due to very slow 4G Internet speed, , this is a worst network experience, are you people fooling us by offering that much and providing slow net speed, , do you think am a fool to recharge that 3gb per day pack, , I have many things to do with that and due to your network speed am lagging all my works, , Jio is providing very good network speed in my same are that is my sister is using, and if want to port to Jio, all my money is going to waste, because still 75+ days are remaining in my pack, , if you people are not going to sort out my issue, return my remaining balance amount and I will port to any other network, , I have many work I can't keep on complaining about network..
                                      Airtel customer support has been notified about the posted complaint.
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