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Airtel Complaints & Reviews

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S
Saket Aryan
from Gonda, Uttar Pradesh
Nov 2, 2018
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Address: Munger, Bihar, 811214

Whatsmob, i don't know what happened... Airtel just deducted rs. 35 for whatsmob... Which i don't know what it is.
They keep it doing every time...
Their company should be shut... I am just so offended by what they are doing...
They are just looting us customers...
Once they cut my 99rs. Plan for a month in just 10 days. This has been going since so long but this should stop.
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    razer007
    from Delhi, Delhi
    Nov 2, 2018
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    Today airtel sent the following message and debited rs.20 from my balance.

    Thanks for using gamesworldpocket. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789

    I did not register for any such services. Airtel is cheating its customers and charging for services not subscribed.in this way it is wasting the valuable time of its customers. So refund it at the earliest.
    Airtel customer support has been notified about the posted complaint.
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      Raman Jaggal
      from Raia, Goa
      Nov 2, 2018
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      Address: South Goa, Goa, 403802

      I am a post paid customer and have been using airtel post paid connection for last five year. I have been facing a lot of problems ever since i got my post paid connection ([protected]) started. I have given lot of complaints as well. (Call interruption, call tapping, poor billing system and the like). I paid my airtel bill always in a prompt fashion despite these problems every time. Of late, i felt that, the problems with airtel post paid is not getting sorted out permanently so that it is better to switch over to pre paid connection. I approached customer care executives for necessary directions and they in turn told me that there is no problem for converting a post paid number to prepaidlife time connection without changing the existing number. They rightly explained to me the procedures that i got to follow for the same.

      But, contrary to my expectations, when i approached the local airtel outlet here in vasco goa, there is no airtel outlet to do the conversion. As i already paid my postpaid bill so plese convert the sim.

      I request you to sort out my problem expediently
      Airtel customer support has been notified about the posted complaint.
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        Roopa Ashok
        from Mysore, Karnataka
        Nov 2, 2018
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        Address: North Goa, Goa, 562160

        In our area we were getting good speed of internet 4g/3g but from some days the speed is decresed and downloading and uploading is very slow so many o[censored]s are dishappy in our area who are having airtel sims. We are not getting good speed to watch a live streaming or while opening websites. The 4g network is very low in our area sometimes there will be no 4g network and 3g is also slow and we are dishappy to use airtel 4g network...
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          prafullanagar
          Nov 2, 2018
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          Address: Udaipur, Rajasthan, 313001

          Earlier i was toping up in my balance account with amount of my wish. Now recently i found they are asking me to browse the recharge showing various pack. I am confused as the pack for balance account and data pack gives unlimited call aswell as data for certain period of time.

          I have paid for rs219 a plan in my account but it is not still depicted in my account balance.
          Airtel customer support has been notified about the posted complaint.
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            S
            Sruthi Krishkk
            from Coimbatore, Tamil Nadu
            Nov 2, 2018
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            Hi airtel team,
            I have asked for a airtel broadband connection in october 1st week. I made my payment of 4800 through online. Due to some technical issues, airtel connection was asked to cancel.
            The customer care called me and told the money will be refunded in 9 days. It's almost a month i didn't get my money. The person whom i called to taking up connection is not responding to my phone. How will i get my refund. Please take serious action. This is totally not acceptable.
            Thanks
            Sruthi
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              B
              Brucelee
              from New Delhi, Delhi
              Nov 2, 2018
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              Address: New Delhi, Delhi, 110062

              Hi airtel i'm chandan singh from new delhi my contact number is [protected]. I'm getting more internet connection problem in my office and also in my home and i have already talked with your customer care department but they didn't do anything regarding the problem. I hope i'll get the revert from your side and please make sure that the connection comes properly. And my one friend is also getting the same problem his number is [protected]. My office address is office no 24 lsc market pushpa bhawan new delhi.
              Airtel customer support has been notified about the posted complaint.
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                Y
                YogWin
                from Ahmedabad, Gujarat
                Nov 2, 2018
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                Address: 380026

                I woke up this morning and saw this message where airtel has charged me rs. 20 for buying some game. Airtel now falters to such low level of cheating people is insane and really obnoxius. When i called the custome care... Mr. Nafis qureshi (Thats what he named himself) was rude enough to let me know that how could airtel deduct money if i have not made purchase. He said i nade a purchase on 7:30am that day. To my fair surprise i woke up at 10 am that day.

                When i retorted to mr nafis he said ok he will credit back my 20 bucks and requested me not to inform about this if i get any calls. This is a corruption on a new level.. Shame on you airtel.

                Its not about mere 20 rupees, its about how it has been deducted. It makes one feel really cheated and even more cheated when the airtel customer executive justifies that cheating and blames you for something you never did.
                Airtel customer support has been notified about the posted complaint.
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                  A
                  Anirban_Pal
                  from Mancheral, Telangana
                  Nov 1, 2018
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                  I have already submitted my pan number in airtel payment bank. But till i cannot able to send mone from airtel payment bank to other bank so that i am facing a huge problem. I am very worried about that type of very poor service. I request you to solve this problem as soon as possible. I will be highly obliged if you help me by giving the solution.
                  Airtel customer support has been notified about the posted complaint.
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                    Prashanth Murthy
                    from Patrasaer, West Bengal
                    Nov 1, 2018
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                    Address: Mysore, Karnataka, 570023

                    I had activated the international roaming for rs. 2999 - 10 day pack which include many countries in europe. After reaching belgium i was able to use it as per details mentioned in the pack. But the next day once i entered france, i am not able to make outgoing calls. A pop up message saying "outgoing calls barred" is shown. As per the pack details, it should work in france as well. I am able to receive incoming calls and able to use data services. Have sufficient call balance too...
                    Can you guys help out asap...
                    Airtel customer support has been notified about the posted complaint.
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                      R
                      Run2
                      from Kolkata, West Bengal
                      Nov 1, 2018
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                      Address: Kolkata, West Bengal, 700140

                      Yesterday(01.11.2018) at about 12.36 am i received a msg from airtel which said "Thanks for using Gamesworldpocket. you have been charged rs20 from your airtel mobile account . for more services, call 56789". but i didn't asked for any of this services or games from airtel.i also called customer care service today(01.11.2018 at 10.41pm) to know about this incident and they said that i purchased a game called gamesworldpocket from airtel and that's why they deducted 20rs from my main account balance and they also declined to refund that amount.
                      Airtel customer support has been notified about the posted complaint.
                      On November 3, 2018 i recieved a message fromm aitel (Thanks for using GamesWorldPocket. You have been charged Rs 20.0 from your Airtel Mobile account.For more services, call 56789).I never logged in in this type of any website, this is absolutely fraud, I want my money to be refunded asap.
                      Same message i also received on 3Nov at 1:14PM. Charging me Rs 20.
                      Although i don't know about any such activity.
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                        Aishwarya Bajaj
                        from Bengaluru, Karnataka
                        Nov 1, 2018
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                        This is in regard of a bill payment of Airtel Landline/Broadband Bill Payment of Rs. 710/- bearing number [protected], connection registered on my name Mrs. Durga Sachin Bajaj. I wrongly paid the bill of a different number having a number [protected]. The payment was made on 1st November 2018 at 9.25PM. Mode of payment was Paytm. I will also attach a screenshot of payment for the purpose of cross check and verification. I have spoken to customer care executive on this and the reference number given by them is[protected]. Please look into the matter and do the needful and credit back the debited amount to my account back. Thank you
                        Airtel customer support has been notified about the posted complaint.
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                          Bhagwan Singh Jiya
                          from Panaji, Goa
                          Nov 1, 2018
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                          Address: Gurgaon, Haryana, 122103

                          I have been trying to send a message to a port number from a week but I can not get the message. And whenever I call the customer number, those people ask me the number of the message center, someone tells me something, then some.
                          But no one has solved my problem yet, I just have to send a message and I do not have to stay this company because they make Airtel customers just crazy

                          Please Help me.

                          Thanks:
                          Regard: Bhagwan Singh
                          Contact Details:[protected]
                          +1 videos
                          Airtel customer support has been notified about the posted complaint.
                          Nov 01, 2018
                          Updated by Bhagwan Singh Jiya
                          Airtel Mobile [protected]. Reference number. My request number is CLSMS[protected].
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                            Arushi Gupta agg
                            from Phagwara, Punjab
                            Nov 1, 2018
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                            Excuse me, you airtel...
                            My 20 rs. Got deducted from my account unnecessarily, and i am getting a very stupid reason for this that i have used some kind of prime zone services, but the actual fact stands that i have not.
                            So, it would be better for you to contact me as soon as possible otherwise you are likely gonna face consequences. I will be taking a very strict action against you or will move to consumer court because i am not the only person who is facing such kind of problems and i am not likely to keep quiet as everyone else so better deal with it.
                            I will take a strict action so its better to reply to my complaint otherwise i will be taking action... And you better mind it...
                            Airtel customer support has been notified about the posted complaint.
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                              Sayantani Sarkar
                              from Guntur, Andhra Pradesh
                              Nov 1, 2018
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                              Today suddenly in the evening an amount of rupees 20 was deducted from my airtel number for some bhakti sagar portrait subscription without my permission. I have no knowledge or information regarding this bhakti sagar thing and i never subscribed to it. How can just airtel subscribe to something without the permission of its users. Return back my money.
                              Airtel customer support has been notified about the posted complaint.
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                                Narendra Kanumalli
                                from Surat, Gujarat
                                Nov 1, 2018
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                                Address: Hyderabad, Andhra Pradesh, 500072
                                Website: www.airtel.in

                                Hi,
                                Recently i have ported to airtel from idea everything is smooth but when i checked for incoming calls its nothing,
                                No incoming calls for me i'm doing a job that having a lot of incoming calls for me and i'm missing very important communications due to this my work is hampering
                                Number [protected]
                                Incoming barred
                                Outgoing. Working
                                Sms. Working
                                Internet. Working

                                Kindly resolve my incoming calls on priority
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                                  sumitshokeen07
                                  from Bengaluru, Karnataka
                                  Nov 1, 2018
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                                  Address: 560066
                                  Website: Airtel.in

                                  Hi,
                                  My registered mobile number is [protected]. I have applied and paid for airtel broadband connection but due to some circumstances your team was not able to install it.
                                  After that i had made request to cancel it and initiate the refund amount of Rs 4068 on 22nd Oct. But it's been 10 days, i haven't received the amount.
                                  Contacted customer care atleast 10 times.
                                  Please take this issue with high priority and provide the refund asap.

                                  Thanks,
                                  Sumit Shokeen.
                                  Airtel customer support has been notified about the posted complaint.
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                                    v.balasubramanian1962
                                    from Ludhiana, Punjab
                                    Nov 1, 2018
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                                    Address: Chennai, Tamil Nadu, 600087

                                    I am also facing this issue.

                                    I think mobile operators are taking different route to take money from customers.

                                    I am seeing in news that TRAI is wonderful control in controlling the mobile operators to collect money in improper way.

                                    I will be happy if TRAI can help us in solving this issue also.

                                    Thanks
                                    V.Balasubramanian
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                                      BalaRajesh007
                                      Nov 1, 2018
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                                      Address: Chennai, Tamil Nadu

                                      My Airtel SIM card not detected getting "No Service" error. tried from other mobiles too. Issue was happened before boarding from Chennai, now i'm in abroad. When contacted Airtel customer care, they asked to get duplicate SIM but i need to collect in direct. Currently its not possible to collect SIM directly. Please help is there any other possibilities or can i transfer my Mobile number to someone, Since i'm using this number past 10yrs and i need this number urgently.
                                      Airtel customer support has been notified about the posted complaint.
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                                        rockfaiz
                                        from Adur, Kerala
                                        Nov 1, 2018
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                                        Address: 600008

                                        Sir/ mam,

                                        I had bought a new airtel dongle for rs.2400 on 0ct 6th in the ethiraj colllege airtel show room, i had paid the money for the dongle. But the will was not given to me, i had visited the show room for more than 5 times. No response was given, pls take proper action on mahendran and others, and provide me my bill to my mail id ([protected]@gmail.com.) within today evening itself. Is this was the punishment that airtel giving to me for buyed their product is it...
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