| Address: South Goa, Goa, 403802 |
I am a post paid customer and have been using airtel post paid connection for last five year. I have been facing a lot of problems ever since i got my post paid connection ([protected]) started. I have given lot of complaints as well. (Call interruption, call tapping, poor billing system and the like). I paid my airtel bill always in a prompt fashion despite these problems every time. Of late, i felt that, the problems with airtel post paid is not getting sorted out permanently so that it is better to switch over to pre paid connection. I approached customer care executives for necessary directions and they in turn told me that there is no problem for converting a post paid number to prepaidlife time connection without changing the existing number. They rightly explained to me the procedures that i got to follow for the same.
But, contrary to my expectations, when i approached the local airtel outlet here in vasco goa, there is no airtel outlet to do the conversion. As i already paid my postpaid bill so plese convert the sim.
I request you to sort out my problem expediently
Airtel customer support has been notified about the posted complaint.