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P
prateek_3dpro
from Kanpur, Uttar Pradesh
Nov 30, 2018
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Address: Kanpur, Uttar Pradesh, 208001

This is regarding wrong information provided by airtel customer service executive when applying for a new dth multiple-connection for my home, i had this conversation on around 15th oct. 2018.

The guy told me that i have to recharge my dth base pack @315 on the parent connection and @175 to the other three connections by which ill get 290 sd channels and 60 hd channels in all my connections.

Now currently on time of recharge airtel customer service says that we do not have any plans like these and giving me expensive plans. Even they are not lodging a complaint also.
Airtel customer support has been notified about the posted complaint.
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    P
    Praneelravilla
    from Mumbai, Maharashtra
    Nov 30, 2018
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    Address: 560036
    Website: Billing issue

    Dear concern,

    I have been to srilanka & nepal in multiple journies. Before going only enquired with airtel executive about the international roaming activation & packages, executive clearly confirmed if i recharge with rs.145 inr. Then only roaming will get activated. But, i felt it was costly and instad of roaming activation i choose international plan on my prepaid no for roaming. During my visit to srilanka from feb'2018 to may'2018 there were no issues. But, airtel had activated international roaming on my post paid no. Without my knowledge either in any mode of prior communication (Call, message, sms or email) to me and claiming that had used internet only 24th, 29th & 30th of aug'2018". It is impossible as i do not know why do actvated the internet without my request, moreover i have fullfledged internet at my office & hotels where i worked and stayed respectively. I'm not willing to pay that amount as it is not my problem and not used any services of airtel during any abroad visit. Hence, i need full waiver of the billed amount and also airtel barred my mobile no. Even after paying my monthly rentals. It is not kind of business.
    Hope you will understand my issue and do me needful retaining my services. On my mobile

    [protected] - barred no
    [protected] - prepaid no currently in international roaming
    [protected] - local no to contact.

    Regards
    Praneel ravilla.
    Airtel customer support has been notified about the posted complaint.
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      K
      Kk Rr
      from Tirunelveli, Tamil Nadu
      Nov 30, 2018
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      Address: Chennai, Tamil Nadu, 600091
      Website: Amazon

      I have recharged my number [protected] with an amount of rs. 119 through amzon pay, where it got recharged double with same amount, same pack and to same number due to system issues. So please help me to get the refund of rs. 119.

      Mobile number is [protected]

      Transaction amount is 119.00

      Operator reference number is[protected]

      So please help me to get the refund as earliest as its my hard earned money and am a poor child. Please please help me to get back my money.

      Regards
      Kameswar
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        M
        Manohar Nerella
        from Hyderabad, Telangana
        Nov 30, 2018
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        Address: 524223
        Website: Airtel — about my Airtel validity +91 8500010326

        Airtel — about my airtel validity +91 [protected]

        When i was purchasing this airtel sim this was lifetime sim but suddenly it got expired without any notification.

        I have 35 rs in my main account balance but still, i am not able to make an outgoing call.

        This is not at our acceptable from airtel at least, i have been using this sim since 2010 but i think now, i have to port it.

        Regards,
        Manohar nerella
        Airtel customer support has been notified about the posted complaint.
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          M
          Manohar Nerella
          from Hyderabad, Telangana
          Nov 29, 2018
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          Address: 524223
          Website: Airtel — barred my incoming/outgoing calls for All customers India wide mobile

          Airtel — barred my incoming/outgoing calls for my mobile

          My mobile incoming calls was barred my prepaid airtel connections eventhough i have the sufficient balance for making the calls. Because of that service disconnected and am not able to get any calls from family and friends.
          Airtel services provider wants to earn the money for all prepaid customers for 28 days. It is not mandatory for recharge every 28 days for prepaid service.
          Please do the needful as soon as possible.

          My number is : [protected]
          Mail id : n. [protected]@gmail.com
          Airtel customer support has been notified about the posted complaint.
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            P
            P.K.Gupta359
            from Dhanbad, Jharkhand
            Dec 1, 2018
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            Address: Bokaro, Jharkhand, 827004

            I have Airtel sim no. [protected]. I got a massage that outgoing service for Airtel [protected] will stop on 01-Dec-2018. To continue services, recharge and get validity with Unlimited Pack & Smart Packs. As I purchased sim for Rs999 or 950 ( i do not remember whether i purchase for Rs 950 or for 999) with life time validity(Jan- 2025), how my sim validity is reduced to 01-Dec-2018.Dur to fear of shopping my out going, Yesterday i recharged of Rs23 so that i can communicate with
            them. Pl help.
            Airtel customer support has been notified about the posted complaint.
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              A
              abhianand15
              from Mumbai, Maharashtra
              Nov 29, 2018
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              Address: Mumbai City, Maharashtra, 400029
              Website: airtel

              Hi,
              I have changed my postpaid plan to prepaid few months ago and also got my sim replaced because it was stolen. After replacement, my number is not getting recharged. I'm not able to make any recharge transaction online.

              Mobile number :-[protected]

              Kindly resolve my issue at earliest as it is a matter of great inconvenience for me.

              Alternate number :- [protected]
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                V
                VishalKundal01
                from Bengaluru, Karnataka
                Nov 29, 2018
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                Address: Bangalore, Karnataka, 560103

                When i was purchasing this airtel sim this was lifetime sim but suddenly it got expired without any notification.

                I have 67 rs in my main account balance but still, i am not able to make an outgoing call.

                This is not at our acceptable from airtel at least, i have been using this sim since 2008 but i think now, i have to port it.

                Regards,
                Vishal
                Airtel customer support has been notified about the posted complaint.
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                  R
                  Rajanish sharma
                  from Noida, Uttar Pradesh
                  Nov 29, 2018
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                  This mail is regarding the discard of the account number [protected].This is activated by the dealer when I was visit the dealer for linking adhar with mob no he has done without my confirmation. Now my subsidy amt is going to airtel payment bank account which i don't want, I have try to contact customer care but no respons. Please take note of this and delete this account completely..
                  Airtel customer support has been notified about the posted complaint.
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                    K
                    Kathir Magaesh
                    from Chennai, Tamil Nadu
                    Nov 29, 2018
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                    Actually I made a payment for 150 for two months and I have verification code and the amount for the amount was credited from my bank account but the recharge is still unsuccessful and I contacted customer care of airtel but they only say that if you recharge from third party gateway other than airtel then we are not responsible and there is no proper response from airtel customer care side
                    Airtel customer support has been notified about the posted complaint.
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                      N
                      NIkhil587
                      Nov 29, 2018
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                      Address: 518543

                      I am a post paid customer and have been using airtel post paid connection for last 3 years
                      I approached airtel store to change they are not changing the number
                      Saying your payment bill date 21st come after 21st
                      After that again i meat next month they saying machines are not working come next day
                      Next day i reached office they say that payment date 21 st come next bill date ui told yesterday i came you guys only said to come today then they said whatever we don't know we will not change from postpaid to to prepaid. Come next month 21st

                      This type of nonsense they are doing since last 3 months

                      I got frusted with them

                      Please help me to resolve y issue
                      Airtel customer support has been notified about the posted complaint.
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                        J
                        Johnson Abnis
                        from Pune, Maharashtra
                        Nov 29, 2018
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                        I got new airtel dongle as a replacement of tata photon on 24 nov 2018. I was told that device would get activated by tue 27 nov. I called airtel call centre on 28 nov for ensuring my verification is complete and the airtel rep told me it's done and i can use my device. I tried using it next day and found no internet, so called in again on 29 nov and the rep so called "rakesh" told me my data card number cannot be found in their system. And he sounded so rude on the call that when i asked his full name he said i am rakesh bhai and disconnected the call. Seems airtel call centre is now recruiting bhai's to bring revolution in call centre customer service.
                        Airtel customer support has been notified about the posted complaint.
                        Sir Janine kayi baar complain kite hai liking solved nahi hua mera mobile ka net speed very poor hai mera number [protected] and name Rahul Kumar hai Maine about 10 se15 baar complain ki hai lekin koi sudhar nahi aapke customer care bolte hai ki ek gante me ho jayega but nothing get. Solved
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                          A
                          Atlast
                          from Noida, Uttar Pradesh
                          Nov 29, 2018
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                          Address: Hooghly, West Bengal, 712201

                          Sir

                          These private companies are blackmailing their subscribers by giving whimsical directives regarding calls
                          Inspite of having sufficient balance they are barring customers from making outgoing calls and intimidating us to stop their services if we don't give in to their demands
                          Trai being autonomous body can not and must not remain mute spectator to this tamasha.

                          Reg mobile number [protected]
                          Company _airtel
                          Yours sincerely
                          Airtel customer support has been notified about the posted complaint.
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                            T
                            TamilKirukkan19
                            Nov 29, 2018
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                            Address: 600032
                            Website: www.airtel.in

                            My mobile incoming calls was barred my prepaid airtel connections eventhough i have the sufficient balance for making the calls. Because of that service disconnected and am not able to get any calls from family and friends.
                            Airtel services provider wants to earn the money for all prepaid customers for 28 days. It is not mandatory for recharge every 28 days for prepaid service.
                            Please do the needful as soon as possible.
                            Airtel customer support has been notified about the posted complaint.
                            Nov 29, 2018
                            Updated by TamilKirukkan19
                            I'm Pallavi, your Airtel experience advisor.

                            I'm writing to you in response to your query about incoming validity for your Airtel Mobile [protected].

                            Incoming validity is the current validity of your incoming services. Your incoming services has been stopped on[protected]. You need to recharge with a validity based recharge to ensure uninterrupted services.

                            For information about the Unlimited packs or Smart Recharges starting at Rs.35/- or more on My Airtel App.

                            Best Regards,
                            Pallavi Pillai
                            Advisor : Customer Experience
                            Bharti Airtel Ltd
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                              R
                              ruchi9876
                              from Ludhiana, Punjab
                              Nov 29, 2018
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                              Address: Chandigarh, Punjab, 160047

                              Hello mam/sir
                              I have sold a laptop on olx and the person who bought it gave me cheque that got bounced. I have only phone number of the person not the address.
                              Kindly give me the address as in case of cheque bounce there is no fir we need to sent notice to his home.
                              If i ask the person about the address he cuts the phone everytime when i call him
                              I need to know the address from the company as the mobile number is registered with airtel

                              The phone numbers of the person are:
                              +91-[protected]
                              +91-[protected]
                              Airtel customer support has been notified about the posted complaint.
                              Airtel money app showed me, recharge with 199 and get 1.4 per day loc/std call unlimited for 82 days, but recharge have done of validity 28 days... its airtel problem. fraud me. i have screenshot but they don't give me 82 days validity..
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                                P
                                PerkyMee - Neha
                                Nov 29, 2018
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                                Address: 500081
                                Website: airtel.com

                                From around 1 month the airtel network specially the internet has become the worst of all, its always showing speed around 0. I thought temprary issue and u guys will address it by yourself but no progress at all.
                                Please do something else we have to change our networks as who has time to wait for speed all the time. Please spend some time on working on real issues that creating new promo ad in every few months. Disappointed!!!
                                Airtel customer support has been notified about the posted complaint.
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                                  R
                                  Ramesh Veeraraghavan
                                  from Hubli, Karnataka
                                  Nov 29, 2018
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                                  Website: Real Estate

                                  Dnd registration no. W [protected] dated 16/01/2015.

                                  Ready to move 2/3/bhk flat modern amenities in faridabad @ 36 lac. Pay just 10% now move into your flat today. No emi till 18 months hurry - [protected].
                                  Wave city nh 24 mein 12 nyaare offer flat @ 16.24 l book dream homes @ 10% 12 gifts assured. Gst, stamp duty, parking, ac fridge, etc rera loan apprvd. Call [protected]
                                  Gaur saudaryam noida extn make a fast move & get 50g gold worth rs.1.65 lac+13 [protected]@all incl rs. 67.5 lac onwards. Offer ends 3rd dec rera call [protected] - 3 times @ 12.30, 12.45, 13.38 pm
                                  Book 3bhk by 7% only. Get rent of rs. 10000 per month. Metro:0km, noida: 0km, loan 90% call [protected]. These are just a few examples as i getting a minimum of 15 to 20 of these messages
                                  Airtel customer support has been notified about the posted complaint.
                                  Team,

                                  I am not able to do any online recharge to my Airtel number +91-[protected].
                                  I have tried using MyAirtel app, paytm, freecharge and many other sources.
                                  Not sure from when it starts happening.
                                  Could you please look into it as soon as possible.

                                  Thanks,
                                  Rajesh
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                                    K
                                    kishan deshpande
                                    from Bengaluru, Karnataka
                                    Nov 29, 2018
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                                    Hi,

                                    Im facing to slow network in airtel so called 4g, its worst than my old docomo 2g. Even many times call gets disconnected due to no network.
                                    Fyi, this issue i am facing in bengaluru city not out skirts.

                                    I m not able to do any single transactions properly using this network, it gets disconnected. Im trying since half an hour to raise this complaint, network getting diaconnected.
                                    Airtel customer support has been notified about the posted complaint.
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                                      Vivek.Shrivastav
                                      from Mumbai, Maharashtra
                                      Nov 29, 2018
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                                      Address: Thane, Maharashtra, 421306

                                      Dear team,

                                      I am using the prepaid sim of airtel for long time, so i proceed to postpaid plan for which i having applied from airtel app, within 10 days airtel representative visited and taken the snap of licence. After which confirmation sms of address verification successfully done as well as sim deactivation sms recieved after which sim deactivated next day, same day at evening signal start to come on mobile screen i waited till morning & tried to call by unable to do the same. I had call the call center they given different different advice 1. Sim will active in 2 hours, 2. Call on 59059 3. Call on [protected] 4. Call, lady tell please remove sim & reinsert 5. Floor supervisor told wait for 48 days 6. Again wait for 24 hours...

                                      Please confirm when service will resume instead of new commitment..

                                      Number :[protected] to activate for airtel postpaid

                                      Please reply on vivek. [protected]@gmail.com as sim is in active for call...
                                      Airtel customer support has been notified about the posted complaint.
                                      Nov 29, 2018
                                      Updated by Vivek.Shrivastav
                                      Please check i need to activate postpaid from prepaid...

                                      please update soon...
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                                        T
                                        tarun ganguli
                                        from Kolkata, West Bengal
                                        Nov 29, 2018
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                                        Address: 700106

                                        I am an old client of yours having mobile no. [protected]. About 2 months back i recharged my mobile along with a promo for 56 days. But on the expiry of 53rd day warning came pouring in to recharge my mobile having a basic balance of over rs 200/, telling me all my outgoing calls would be stopped soon if i did not recharge in 2 days. Such thing never happened before. If i don't use promo that is my own choice so long as i have the required balance. Any way for fear of call blockage i had to recharge further for 28 days with rs. 35/ and again the same scenario recurs. You are telling me that the expiry of all calls would take effect as soon as the validity of the promo ends. What's all this nuisance? If this continues i will snap all connection with you and get connected to other service providers. Please look into the matter urgently or i will lodge a complaint with trai. Sincerely yours, tarun ganguli from kolkata.
                                        Airtel customer support has been notified about the posted complaint.
                                        Nov 29, 2018
                                        Updated by tarun ganguli
                                        I want redressal of my grievance before the validity of my promo ends in 3 weeks. Regards, Tarun Ganguli.
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