Airtel Complaints & Reviews

I have been cheated by airtel dth. By seeing an online advertisement i have been ordered for a new connection. When i saw at the advertisement it is mentioned rupees 1690/- inclusive all charges (Tax, installation etc. After that i got a call from airtel and they said the same. But when the person came to our place charged 2000/-. Which was above the amount which they have mentioned.

Today's received a sms that 20₹ deducted from my airtel mobile no. [protected]

Balance deducted without my permission, i dont know whether service of bhaktisagar portrait has been started on my airtel no or not. Without any request and deducted rs.20 from my account balance. Please stop service and return my balance as i have not requested for this service.

Received an sms today that 20₹ deducted from my airtel mobile [protected]

Balance deducted without my permission, i dont know whether service of bhaktisagar portrait has been started on my airtel no or not. Without any request and deducted rs.20 from my account balance. Please stop service and return my balance as i have not requested for this service.

Good day mr or mrs airtel.
This is to bring your kind attention that my airtel prepaid service deactivated without prior notice. Kindly note that this happened 2 nd time in this year.
I possess airtel prepaid connection, no. Is [protected]. Yearly 3-4 months i have to visit abroad as my work demands. So i was not using my airtel no. From july 2018. However i recharged my mobile no.in between to keep it active.
Yesterday iam back to bangalore, airtel service was available and i used it. Did call to other no. And call recieved as well. Yesterday that means 25th october, around 8pm i topped up rs 499 via google pay. Money is deducted. As soon as recharged, airtel my no. Deactivated. When i spoke to the customer care, your top up is there in the system, you just need to register your no. Because registration cancelled due to non usage for 3 months.
Today i went to airtel outlet which is in kamakya bangalore, they said not possible to get the money i recharged yesterday. Also same no. To activate takes about a week.
I demand you to reimburse my money which i recharged yesterday 499.
Or else u activate the no. From your end.
It's really hectic to deal with your customer care guys, don't know anything.
If registration cancelled how 499 rs recharge done. Why do you took the money..?
It's a worst service among all network providers.
Either you activate my airtel no. Or good bye to airtel.
Regards
Ganesh

I port my no into airtel from vodafone, on 19 oct 2018. My no was port in airtel 3 days ago, i pay rs. 495. When i was giving request for porting. After my no is successfully port into airtel. I go to the airtel gallery (Shree vaibhav enterprises, airtel relationship centre, shop no 6, trimurti arcade, lbs road, ghatkopar w, mumbai 400086) where i was give request for porting, i ask then to till today why recharge is not done. They said w'll do. I visit the gallery at 10.30am till rechrge is not done at 12.50pm.

I am sure you can take immediate action on this

Writting this complaint after waiting for nearlly 60 days. I switched to airtel in march as i saw their advertisement about internet. On the 1st three months i am comfortable with airtel as i was getting good indoor coverage. Afterthat onwards i am not getting indoor 4g network coverage specifically in bedroom. When we raise a complaint they will reply like they have adequate outdoor coverage and speed. They always ask for time and never fixes anything. Airtel have bunch of idiotic customer executives, alwats copy paste same message on every complaint. I contacted nodal officer through email to know update on my complaint then an executive ask me actually what was my complaint. They dont even remember my complaint. Airtel open signal is another big way of cheating people. It will show excellent network in almost all places but in some places there will not even have a single network strength.

I am not from a metro city but my place is not a rural area. Almost every other 4g users use jio4g because airtel cannot provide adequate indoor coverage.

I feel like this is the reason airtel doesnt care about my complaint. I almost miss every calls due to the coverage.

I have no trust in writting this complaint to airtel because they dont care about their customers. The only thing airtel care about is advertisement.

I would like to file a complaint against the actress appearing on airtel's commercial for misleading people into a company that just needed money.

Hi,

I called airtel customer care to fix the dth issue (Signal error) in my entire society today. To which the executive responded that i will have to pay 150 rs service charge for fixing it. I told repeatedly that the problem is prevailing for my entire society however he didn't even listen to it and repeatedly told me that the problem will only be fixed if i will pay the charge. Why should i be paying it everytime as this problem occurs every 4-5 days. Airtel has made it a practice to generate money for them from these frequent complaints. They don't fix these issues permanently.

In the rage of the call he took my disconnection request and disconnected the call. I was given no reference number of the disconnection on sms. When i called back again they told me the package can't be fixed as it is already broken.

Hopeless and pathetic service attitude.

Samridh dhawan
[protected]@gmail.com
[protected]

I had two airtel sim connections in my name - [protected] & [protected]
The second sim ([protected]) was lost/ misplaced a few weeks ago. Since i had the first sim for personal use, i did not block/ deactivate the second sim when i lost it.
Today my first sim ([protected]) has been deactivated/ blocked. When i contacted airtel customer care, i was informed that the second sim was used for commercial purposes & so my first sim was blocked/ deactivated.
I hereby wish to inform that i am still a student & have not used the second sim for either personal/ commercial purpose.

My humble request to whomsoever concerned to kindly activate my first sim ([protected]) since i have registered the same for all my banking purposes & for personal use. You may check my call records of the first sim ([protected]) to confirm that i have used it only for personal use. Kindly consider my genuine request & activate my first sim ([protected]) at the earliest.

Kindly do the needful & oblige.

One of our postpaid numbers[protected] our company name paramount dataware pvt ltd i have made a cheque payment on sep 24which was debited in our account 2 days later on sep 26 still alerts continue coming no payment rec'd i have sent bank statement cheque number everything to them for the last 4 days 100 people have called and i am repeating same answers to them there is no solution to this after making payment within due date i am so frustrated geetha[protected]

I, debabrata das want to install a tower of your company at my vacent place at barasat, pin 700124.in my location the internet speed is very poor. So, i want to install a tower of your company. Please reply me as soon as possible. I have contacted you before but unfortunately have got no reply from you. It is a urban area. The location is very good.

I have recharged my airtel number [protected] by mistake of 399 via phone pay. The same pack is already active. Now i reached out to airtel customer care they replied on call that the pack cannot be refunded or carry forward as it is done through phone pay that is third party..
It doesn't make sense to me that pack is already active. The pack should be refunded. Airtel customer care doesn't have any answer if there is any other option they just said it cannot be refunded.
Maybe the payment is through phone pay but it does reach airtel only.
My pack is already activate... Please look into this

May i know the reason for outgoing service deactivation on my mobile?? I am having 16rs in my account. However i am unable to call in my urgency time. Is the service provided by the India's no1 telecom company?? I just used unlimited pack only for 3months... I hv not requested for deactivation of service... I need resolution within 24 hrs...

Sir have no use any game plann but charge 20 rupees at night in as send me night 1 am
We come to sms i written down

Thanks for using GamesWorldPocket. You have been charged Rs 20.0 from your Airtel Mobile account.For more services, call 56789
If not return my money then i uwe MNP service please help my mobile n.[protected] thanks

Dear sir i lost some contacts in my mobile so i could not connect to some close peoples, i need that peoples connection very urgently so plz kindly give my call details and sms details on april 2017 to june 2017 (3 months) dated its urgent required to me kindly give soon as much as possible am waiting for it, thanking you
(Its my mail i'd [protected]@gmail.com)

The problem occurred on 9th October, 2018, the cam or the slot of the set top box got damaged by my kid, I requested Airtel to visit, which they did on chargeable basis, n the executive kept on explaining over the phone that what a slot or cam.is for about 10-15 minutes, then he said that set top box(STB) needs to be replaced for which he himself said he is not sure as per him only slot should be replaced.I even had a word with his senior over the phone, he said he will get back...
2 days passed, no response, we called customer care again, then again an executive came n he tampered the cam to insert into the STB, he tried Quick Fix and Tape, after all this tampering he said that STB will be changed, n over so many talks many executives replied that as we are using Infinity plan then our STB is under warranty, so it will be replaced without any cost and it will be done in 24 hrs, mails also exchanged, please find attached the copy of the mail, Mr.Naveen over the mail, Mr.Anoop was the senior floor manager, they all committed and we waited and now it's been almost 20 days our elderly parents, our kids are suffering, once for all they would have said that STB would be charged and replaced but every time different answer came which is completely not acceptable, we have been Airtel customers since more than a decade now.Engineers kept on calling and harrassing that complaining again n again will not lead to get the work done.Its not done at all.We are paying around 1100 per month rental for Airtel Digital TV, apart from the yearly infinity plan for which we paid around 5600/-, STB is completely undamaged, card is completely undamaged, only the slot which is external to the device needs to be replaced for which they are asking us to.buy the whole STB which is again in warranty in infinity plan as told by Airtel executives.All thede expenses without using at all for odd 20 days, is this fine?So many calls, so.many mails, so.much of communications...
I really want an answer for all the discomfort caused.

Our residential building is located in the heart of chennai city, nungambakkam. We are almost 8 residents there with more than 20 airtel sim cards. There is a serious network issue that we are unable to make / receive any calls inside the apartment. Everytime we need to run to the balcony to make a call.

I had raised complaint to the call center several times and is not attended yet. Imagine we are in heart of chennai city and no network coverage. What can be more worse that this situation?

My airtel account has been deducted twice with rs. 20/-each on 24.10.2018 and today. I. E. 25.10.2018 on account of prime zone which i havee never subscribed. I don't understand what is primezone. Please stop this type of deductions from my airtel account in future. Please look into matter and stop this deduction immediately also request you to refund nd rs. 40/-into my airtel a/c.. Thanks gracy philip

Sir,

My airtel no. [protected] does not have network coverage from past 3 months. I have raised a complaint still in vain. I am missing all my calls as of which i need to carry two numbers with me. They are charging for the network which we are using and still unable to give better network. No one can hear me on the other end. I hope my problem will be resolved at the earliest

I have been charged for rs 20 by airtel for a service called bhakti sagar potrait, and after talking to customer care executive they said its a game, i dint enroll for and game or service of any kind, its a clearly cheating by airtel, the balance got deducted automatically, it is a case of fraud and cheating. even customer care executive was very rude. They dint solve my issue.

Anytime I place a local or std call, it says All channels are busy. I've been trying for a week now. I don't know why it offers free calls and doesn't allow to make a single call. I am sure the customer care has dealt with this issue earlier but they still pretend not to know about it. They just know to ask us to restart our phone ...like it will fix their network issues....