Airtel Complaints & Reviews

Airtel claims itself to be the fastest internet in india? Absolute nonsense. Your ookla also showed your real face. Below is my results on your network by ookla
Download speeds: 0.56, 0.40, 0.37, 0.28 mbps
Upload speeds: 0.24, 0.18, 0.05, 0.02 mbps

Donot shamelessly advertise yourself in india without resolving the issue. My issue is open for 3 days now and they keep saying they will resolve in 3 working days!! They don't even follow their own sla?
If bangalore city itself is this way and how they provide internet to other parts of india?
My service request number: sr88721882, if you cannot resolve it in the specified days, please take back your product and refund my money with penalty for cheating the customer with cheap product.

My out going call had been disconected for not maintaing mimimum bal this is dadagiri from mobile company as i have right to use my phone airtel not force us to use their service as they wher going in loss. Because when they where making profit they had not given share to consumer so i condem this decission..
I hope trai will take action against airtel to safegurd consumer right

There is a airtel communication tower set up on the terrace of 1/3 ganguly lane, posta, burrabazar, kolkata -700007.
This is to inform you that my father (Shri mukesh kumar karnawat) is the registered owner of the land and building on which your tower is set up.
Our promoter with his documents has got the tower installed at our premises since 4 years without our consent and we are not even getting our share since the installation.
Your company doesn't even have our
Noc and your tower is installed illegally there.
We would request you to either get in contact with us or we will be proceeding legally.
Thanking you,
Yash karnawat (Son)
([protected])
Mukesh kumar karnawat ([protected])

My mobile no - [protected]. I received an sms stating that my o/g call will be stopped if ido not recharge of rs 23/ by[protected]. Whereas after pressing *123# i find my balance is rs127/and validity is 11dec.2018 and i/c validity is 26dec 2018. Why such confusing information is passed on to your customer. Will you please clarify.

If i do not received any convincing reply from you within 24hours, i will put forward this issue to trai for clarification.

I have been using this prepaid airtel sim from past 4-5 years but from past one month i have been recieving a message that my outgoing calls will be stopped and now after 15-20 days there are no incoming calls allowed to my number.
Have no clue why is so, i am a service woman, i have so many calls to attend so who will bear this loss. No response from the airtel customer care.
My number is -

When I was purchasing this Airtel sim this was lifetime sim but suddenly it got expired without any notification.

I have 18 Rs in my main account balance but still, I am not able to make an outgoing call.

This is not at our acceptable from Airtel at least, I have been using this sim since 2011 but I think now, I have to port it.

Hi, i am using your airtel, recharged of rs.399, valid up to 05.01.2019, to day i tried to call jio number, unable to connect, informing that my balance is low, top up required, what is this nonsense, you are promising for 84 days validity for sms, free calls, internet 1 gb/day for 84 days.

If this kind of non sense continuous, we may change to other service provider

I am facing issue my mobile number [protected] during recharge. I have started facing this issue since 2-3 months now. Earlier i was able to recharge my number.

1. Unable to recharge from my airtel app. It is working fine with other airtel number.

2. Unable to recharge for internet, paytm and other modes. It give message unsuccessful transaction. This is happening only with my mobile number ([protected]), it is working fine with other airtel number.

3. I tried with other person asking him to recharge my number but it fails.

4. I have gone to airtel store they tried to do frc from there device. But they also got failed transaction message.

So in short i am unable to do any recharge from any thing (From-retailer/ online/airtel cutomer care). The outgoing facility of this no will be end on 1st dec, 2018. So look in to this with a high priority.

I have contacted customer care, branch and even emailed but still my problem is not resolved. Kindly resolve at the earliest.

My alternate number is [protected]

Hi, we need 6 months itemized billing from may - october of my father's airtel prepaid number [protected]. I have visited airtel outlets multiple times in faridabad and also send multiple request from the registered number but still not getting any response from the company csr. The company is giving us runaround and is always sending emails to call 121 which is of no use. Please help us in getting the details at the earliest.

Note : this number is registered on my father's name i. E vinod kumar bajaj

This is regarding wrong information provided by airtel customer service executive when applying for a new dth multiple-connection for my home, i had this conversation on around 15th oct. 2018.

The guy told me that i have to recharge my dth base pack @315 on the parent connection and @175 to the other three connections by which ill get 290 sd channels and 60 hd channels in all my connections.

Now currently on time of recharge airtel customer service says that we do not have any plans like these and giving me expensive plans. Even they are not lodging a complaint also.

Dear concern,

I have been to srilanka & nepal in multiple journies. Before going only enquired with airtel executive about the international roaming activation & packages, executive clearly confirmed if i recharge with rs.145 inr. Then only roaming will get activated. But, i felt it was costly and instad of roaming activation i choose international plan on my prepaid no for roaming. During my visit to srilanka from feb'2018 to may'2018 there were no issues. But, airtel had activated international roaming on my post paid no. Without my knowledge either in any mode of prior communication (Call, message, sms or email) to me and claiming that had used internet only 24th, 29th & 30th of aug'2018". It is impossible as i do not know why do actvated the internet without my request, moreover i have fullfledged internet at my office & hotels where i worked and stayed respectively. I'm not willing to pay that amount as it is not my problem and not used any services of airtel during any abroad visit. Hence, i need full waiver of the billed amount and also airtel barred my mobile no. Even after paying my monthly rentals. It is not kind of business.
Hope you will understand my issue and do me needful retaining my services. On my mobile

[protected] - barred no
[protected] - prepaid no currently in international roaming
[protected] - local no to contact.

Regards
Praneel ravilla.

I have recharged my number [protected] with an amount of rs. 119 through amzon pay, where it got recharged double with same amount, same pack and to same number due to system issues. So please help me to get the refund of rs. 119.

Mobile number is [protected]

Transaction amount is 119.00

Operator reference number is[protected]

So please help me to get the refund as earliest as its my hard earned money and am a poor child. Please please help me to get back my money.

Regards
Kameswar

Airtel — about my airtel validity +91 [protected]

When i was purchasing this airtel sim this was lifetime sim but suddenly it got expired without any notification.

I have 35 rs in my main account balance but still, i am not able to make an outgoing call.

This is not at our acceptable from airtel at least, i have been using this sim since 2010 but i think now, i have to port it.

Regards,
Manohar nerella

Airtel — barred my incoming/outgoing calls for my mobile

My mobile incoming calls was barred my prepaid airtel connections eventhough i have the sufficient balance for making the calls. Because of that service disconnected and am not able to get any calls from family and friends.
Airtel services provider wants to earn the money for all prepaid customers for 28 days. It is not mandatory for recharge every 28 days for prepaid service.
Please do the needful as soon as possible.

My number is : [protected]
Mail id : n. [protected]@gmail.com

I have Airtel sim no. [protected]. I got a massage that outgoing service for Airtel [protected] will stop on 01-Dec-2018. To continue services, recharge and get validity with Unlimited Pack & Smart Packs. As I purchased sim for Rs999 or 950 ( i do not remember whether i purchase for Rs 950 or for 999) with life time validity(Jan- 2025), how my sim validity is reduced to 01-Dec-2018.Dur to fear of shopping my out going, Yesterday i recharged of Rs23 so that i can communicate with
them. Pl help.

Hi,
I have changed my postpaid plan to prepaid few months ago and also got my sim replaced because it was stolen. After replacement, my number is not getting recharged. I'm not able to make any recharge transaction online.

Mobile number :-[protected]

Kindly resolve my issue at earliest as it is a matter of great inconvenience for me.

Alternate number :- [protected]

When i was purchasing this airtel sim this was lifetime sim but suddenly it got expired without any notification.

I have 67 rs in my main account balance but still, i am not able to make an outgoing call.

This is not at our acceptable from airtel at least, i have been using this sim since 2008 but i think now, i have to port it.

Regards,
Vishal

This mail is regarding the discard of the account number [protected].This is activated by the dealer when I was visit the dealer for linking adhar with mob no he has done without my confirmation. Now my subsidy amt is going to airtel payment bank account which i don't want, I have try to contact customer care but no respons. Please take note of this and delete this account completely..

Actually I made a payment for 150 for two months and I have verification code and the amount for the amount was credited from my bank account but the recharge is still unsuccessful and I contacted customer care of airtel but they only say that if you recharge from third party gateway other than airtel then we are not responsible and there is no proper response from airtel customer care side

I am a post paid customer and have been using airtel post paid connection for last 3 years
I approached airtel store to change they are not changing the number
Saying your payment bill date 21st come after 21st
After that again i meat next month they saying machines are not working come next day
Next day i reached office they say that payment date 21 st come next bill date ui told yesterday i came you guys only said to come today then they said whatever we don't know we will not change from postpaid to to prepaid. Come next month 21st

This type of nonsense they are doing since last 3 months

I got frusted with them

Please help me to resolve y issue