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Airtel Complaints & Reviews

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Updated: Jan 6, 2026
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A
Amit sharma 22
from Kolkata, West Bengal
Oct 22, 2018
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Address: Howrah, West Bengal, 711202

I am getting no signal on my airtel digital tv i have complaint to airtel customer care on 15th of october 2018 they had sent technician with the no proper equipments and tools and according to me they have no proper knowledge about the this antenna and setup box they went then i again complaint to airtel dish tv this and they send again technician to my home but they also didn't do anything so that i can solve my problem after checking in all this send me my setup box is damaged but why didn't he repaired at that time when i call him in the same number keep putting up the call and keep keeping the call at hold they are doing mental has to the people.
Airtel customer support has been notified about the posted complaint.
Hi,

I am an airtel consumer. There is poor network availability on the top floors of our building.

Address: 14th floor of "The Pavillion" mall, Senapati Bapat Road, Durga Nagar, Model Colony, Shivajinagar, Pune, Maharashtra 411016

Please improve network availability.

Thank you in advance.
I have added Rs. 500 to my Airtel Wallet and I am trying to make payment to my electricity bill or trying to transfer money to some other account but it is not allowing me to do any transaction.
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    A
    Akshay Mathew
    from Mumbai, Maharashtra
    Oct 22, 2018
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    I have been wrongly charged rupees 20 for using bhakti sagar portrait and the amount has been deducted from my airtel mobile account. I have not subscribed to any such plan. Please look into the matter. I demand an immediate refund. Please stop this service and return my balance as i have not requested for this service.

    Sms received on : 21 october, 2018
    Time - around 8 pm
    Airtel customer support has been notified about the posted complaint.
    [protected]
    Pushkar dangi's reply, Oct 17, 2018
    Network problem ha
    I have around 900 rupees in my main account and I'm not able to use that money to recharge 448 pack..
    When I call other Vodafone number but not connected . Always told all line busy.
    That it why please check the problem this item as soon as possible.
    Thank u
    I have topup of my mobie no[protected] by online sbi on 28/9/18&29/9/18 of
    rs 100 &rs100.but recharge was not done nor money was credited in my account.pl do needful.
    sushil kumar bhatt's reply, Oct 17, 2018
    complain not redressed
    From last two week Airtel was debited from my account for activation of "MYGAMES" Services, without my knowledge/authrorized .Hence I want stop this service and return back my money.
    Sir, can i change my 3g lafu sim to 4g sim ? It's very poor voice quality. My mobile is 4g mobile
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      F
      Faizan Jamil
      from Delhi, Delhi
      Oct 22, 2018
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      Address: New Delhi, Delhi, 110025

      Hi,

      My self faizan jamil, my airtel mobile num is [protected]. I am writing this mail to inform you that i have handset secure policy enable with my airtel post paid plan. I have submitted the claim as per policy but it got rejected stated i was late to inform concern team regarding accident.

      My phone got damage on 12th oct late evening but due to some other work i could not inform airtel. First i have tried to submit the claim by 14th oct but due to some technical i was unable to do that i called airtel @ 198 registered an sr regarding error.

      Next day i. E. 15th oct i got a call from airtel team and they told to try again as it might happened due to technical error. I tried again but fail to submit to submit as “submit claim” but was not enable.

      After the support of airtel executive and lots of fail effort i submitted my claim on 18th oct at around 9: 45 am.

      But unfortunately i got i call from airtel secure team and told that my claim got rejected as i was late to inform airtel.

      Kindly look into above matter and help me to avail the benefit under airtel secure policy.

      Do let me know if you need any further details from my end.

      Looking forward for you positive response.
      Airtel customer support has been notified about the posted complaint.
      I Have a land at village of baddikere, channarayapatna Taluk, Hassan District r where I need Airtel network to install tower.
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        A
        Alavala
        from Bengaluru, Karnataka
        Oct 22, 2018
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        Address: 560078

        Wrong number:[protected]
        Correct number:[protected]
        Transaction id:[protected]
        Amount:448

        Please help me to transfer correct number.

        I tried from my original number:[protected] wrc option always getting wrong key words.

        Een if i tried from email always getting the same message saying if other number put that into subject line even though i did same
        Airtel customer support has been notified about the posted complaint.
        My airtel Number is [protected] i want 99 unlimted calling for 28 day another i port my number any network
        Here is no range for Airtel, l want to take a connection but without range l can't. So l am requesting you to put coverage on these place
        Kasaragod, Kerala, thayeni
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          K
          Krishna Consciousness
          from Bhubaneshwar, Odisha
          Oct 22, 2018
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          Address: Khordha, Odisha, 751001
          Website: www.airtel.in/myairtelapp

          Hi airtel,

          Inquiry for my mobile number - [protected]

          On october 14, 2018 i just recharged 99 for 28 days unlimited daily pack recharge order id [protected].

          Again, i recharged – rs 399 on october 22, 2018, order id[protected].

          Currently my active plans showing 399 *active till 14 jan 2019. Where is my 99 plan and remaining 19 days?

          Thanks!
          +2 photos
          Airtel customer support has been notified about the posted complaint.
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            G
            gopichand70
            from Nashik, Maharashtra
            Oct 21, 2018
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            Address: Rangareddy, Andhra Pradesh, 500035`
            Website: google

            My swipe elite pro imei number [protected] and imei 2 number [protected] having my airtel number [protected] was lost by me on today 10pm
            Now iam trying to make a call to the above number it has been switched off. Hence i request u to block my sim card for above number and try to trace out my mobile with the help of above imei numbers

            Thanking u

            Regards
            K. Gopichan

            Q
            Airtel customer support has been notified about the posted complaint.
            I have not received cash back for last two bill payments... Check and Confirm om the status...
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              C
              Ckpd
              from Darbhanga, Bihar
              Oct 21, 2018
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              Address: 831002

              I have bearing a prepaid no.[protected] and also having a post paid no.
              1. Maximum time out going call are not connected across india and abroad.
              2. Voice quality is very poor
              3. Internet connection is very poor than 2g connection.
              4. Customer care service through toll free is very very poor.
              5. Tower stick having flactuate from 1 to 4 some time remain nil.
              6. Direct customer care contact number given in internet not connected.
              Airtel customer support has been notified about the posted complaint.
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                K
                Kobad02
                Oct 21, 2018
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                Address: +234

                Hello.. I mistakenly scratched the number on my top up card airtel.. The amount is 500 naira.. Some digits were erased when i wrongly scratched the card.. I would be happy if the numbers are retrieved for me or if the card amount is sent to my line.. Thank you

                Serial number: [protected]/22925
                B/n : [protected] — 2020/05/24
                Secret pin: *9310*93*2964
                Airtel customer support has been notified about the posted complaint.
                Oct 27, 2018
                Updated by Kobad02
                Please help me..my complain hasn't been resolved
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                  O
                  ohio
                  from Ernakulam, Kerala
                  Oct 21, 2018
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                  I cannot do a miss call to any of the isd numbers (Uae and singapore). Whenever i try to call, my balance got deducted as per their standard call rates. I have informed this in their customer care (Airtel) and have the voice clip relating to this conversation. As per their reply i cannot do miss call to any of the international numbers and this is their rule for morethan 3 years. But i am not aware of their "rule" till this date as i had made some missed calls to international numbers last month also. And that time my balance was not deducted. Also i have checked their "rule" by calling from another airtel number. That time also the balance remains unchanged. So why are they imposing their above said "rules" to some selected costumers.
                  Airtel customer support has been notified about the posted complaint.
                  Ref - CBDOV[protected]

                  Airtel deducted Rs 25 without consent and permission by automatically activating a service called INLOGIC Games -

                  They aren't accepting their fault. Unauthorized debit without consent seems to be the norm at Airtel.

                  balance deduction even for doing a miss call - Comment #3247601 - Image #0
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                    V
                    vkg0072018
                    from Delhi, Delhi
                    Oct 21, 2018
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                    Address: Bhopal, Madhya Pradesh, 462003

                    Hi am hari om, i work as sweeper in hostel mess. This message is typed by a student. My airtel no.[protected] has been overcharge by illegally activation of many value added service detection of my all ₹80. Its really bad airtel doing this cheap things to earn revenue detecting balance of poor people hard earned money. Please airtel dont be so cruel, rural people use your network just for better network coverage but you doing these cheap things with poor people like hari om who didn't know what are these things meant for. Please provide him his hard earned money and deactivate his all value added service.

                    [protected]
                    Hari om
                    Airtel customer support has been notified about the posted complaint.
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                      P
                      PEER ARSALAN
                      from Bandipura, Jammu and Kashmir
                      Oct 21, 2018
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                      I recharged a wrong number but i don't get the money back though i tried a lot.
                      I recharged my airtel number through paytm and committed a little mistake in number and i lost the recharge not more than in one second. I tried hard to get it back but couldn't.
                      So please refund me the lost money as it was by mistake. I am attaching a screenshot of paytm invoice here
                      +1 photos
                      Airtel customer support has been notified about the posted complaint.
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                        U
                        from Gurgaon, Haryana
                        Oct 20, 2018
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                        Address: Hyderabad, Andhra Pradesh, 500016
                        Website: airtel

                        Why i am getting this emails again, i know airtel always provide worsts service for everything, i am sorry to say this

                        Have on calls hours together on this and complained still getting the same, not sure who and how my official email id has been entered for this number which is not mine. You people are just blindly working and with fake documents selling numbers jut for business.

                        Customer care team said that by mistake it was entered, not sure how it was by mistakenly exact official email id was entered in unknown person database.

                        Completely fed up with airtel customer care and the support, can i expect immediate action on the person who is playing all this drama.
                        Airtel customer support has been notified about the posted complaint.
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                          R
                          RRChowdary
                          from Hyderabad, Telangana
                          Oct 20, 2018
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                          Address: 507105

                          I hate this airtel network. Unfortunately my mobile data was on in the phone and i'm not used any kind of applications and google also. After 10 min i have checked and disconnected mobile data. Airtel network has deducted 180 rupees at least they didn't send any kind of alert message. I have called customer care and asked them about balance deduction. They are telling "you are used 30mb data so we are deducted 180 rupees". But i got massage from airtel network that is "you have used 10 mb data from your main account". Why they are deducting 180rs for 10mb data. Airtel has providing bad service to the customers.
                          Airtel customer support has been notified about the posted complaint.
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                            R
                            Rakesh Rathod4847
                            from Ahmedabad, Gujarat
                            Oct 20, 2018
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                            Address: Ratlam, Madhya Pradesh, 457339

                            Dear sir,
                            My villgae pingrala tehsil piploda dist ratlam mp pincode 457339 in not available airtel tower & network se we are facing lot of problems for unable to calling and unable to acces internet. Airtal users are hoping to airtel company will construct a tower in village pingrala.
                            Kindly as soon as posible make a tower in pingrala.

                            Regards
                            Rakesh rathod
                            +91 [protected]
                            Airtel customer support has been notified about the posted complaint.
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                              J
                              JItesh Prakash Sinha
                              from Bengaluru, Karnataka
                              Oct 20, 2018
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                              Address: 560048

                              Hi,

                              It was really sad to feel cheated with the worst ever services from airtel. I bought an airtel secure plan in the month for my vivo handset.

                              I had been handling my phone with utmost care all these days, the condition of the phone would justify it. It is still has same new finish. However, i was never aware that stating explanation "that the phone fell onto the bed" would classify as improper handling of of phone. To my dismay i heard that my claim has been rejected due to the same. What a rubbish statement ever...

                              The team didn't even bother to collect my phone and verify if the same had been improperly handled. The photographs just showed the screen being damaged, though not physically. Further i was asked by the airtel team to mention "how" the phone was damaged and not the story of the phone getting damaged with the external factors that lead to the situation.in an effort to not drop the phone onto the floor i had pushed it on to the bed nearby when one of my neighbor's kid bumped into me at home. But the team was not even ready to listen to my story. They just cited that they would read only what was mentioned in the description.

                              I hope my concern is looked into.

                              Hoping to hear from you soon.
                              Airtel customer support has been notified about the posted complaint.
                              Oct 23, 2018
                              Updated by JItesh Prakash Sinha
                              I am yet to hear anything from the team, It does not feel good at not being heard.
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                                O
                                Osmi Gupta
                                from Hamirpur, Himachal Pradesh
                                Oct 20, 2018
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                                calls getting disconnected automatically

                                Address: Jammu, Jammu and Kashmir

                                During a call after 30 to 40 seconds the call gets disconnected automatically... It is really irritating. I am unable to talk to anybody. I am unable to onow the casuse of the problem. I don't know why it is happening. I tried tofind out a solution to this problem but i could not. It's really implrtant to get this problem resolved be causethe mobike phone isof no use if it is not able to make a call. Help me out with this... It is really...
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                                chandresh22
                                from Kota, Rajasthan
                                Oct 20, 2018
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                                Address: Ahmedabad, Gujarat, 382210

                                My number is 9eight2465eight2eight3

                                Now a days airtel started to activate add-on service for additional money from customers without permission of customer to generate extra revenue.

                                Airtel has activated bhaktisagarportrait for 20 rs... Suddenly sms came and balance deducted.

                                What the hell...

                                I don't want to continue bakwas charging company.

                                Deducting money by auto activating service...
                                Robotic customer care very poor... Very hard to reach customer care guy.. Pre programmed robotic voice advisor waste your time and ends call. Then says you have reached maxium limit. What the #..

                                Waste hai airtel... Jio is best.
                                Airtel customer support has been notified about the posted complaint.
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                                  C
                                  careasort indiapvtltd
                                  from patamda, Jharkhand
                                  Oct 20, 2018
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                                  Address: 733125
                                  Website: www.bhartiairtelpvtltd.com

                                  Dear,
                                  Bharti airtel limited
                                  I am joy das from west bengal,
                                  District dakshin dinajpur. My complaint
                                  About a another number, who disturb my
                                  Wife with call & sms. The unknown
                                  Number is [protected]. Kindly take an
                                  Action for this number. The unknown
                                  Caller called from bengalore. The
                                  Unknown caller talk rough languages with
                                  Me.
                                  +1 photos
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                                    Vikash1405
                                    Oct 20, 2018
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                                    Address: West Singhbhum, Jharkhand, 833221
                                    Website: www.airtel.com

                                    I would like bring your kind notice the bad customer experience which i have been through the customer journey over the last one year

                                    When i asked for a basic plan from airtel which i soley intend to use for otp i was given a 199 plan for which gives a bill of over 500 inr for one year and over.
                                    After finding out from my colleagues in uk i found out that i should take a roaming free plan where i will not be charged a huge rental
                                    Now after sending 20 email when i finally tell them to find out a free roaming plan they told me that they will be putting a 149 plan
                                    They have now activated 499 family pack plan on my mobile. I am not going to pay this amount
                                    Kindly take corrective action at the earliest
                                    Airtel customer support has been notified about the posted complaint.
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                                      JEYA SEKHARAN
                                      from Thiruvananthapuram, Kerala
                                      Oct 20, 2018
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                                      Address: Kanyakumari, Tamil Nadu, 629001

                                      I went to airtel store today at
                                      Krishna kovil, vadasery nagercoil
                                      Kanyakumari district.
                                      Tamilnadu

                                      When asked for a new sim they charged me near 556 rupees plus 100 rupees for aadhar linking and sim card. I said to recharge for minimum possible rupees. They said if your are interested buy it or get out of the showroom in a very bad way. They employees are so rude and and treated us so badly.

                                      For the past 12 years or more our family members have been using airtel. Seeing this response from airtel i have decided to quit airtel service for my family members.

                                      Many such incidents have happened in the past at the same showroom where even elders have been treated badly.

                                      I request you to take immediate action as airtel has a good reputation and such showrooms are spoiling it.

                                      Regards
                                      Jeya sekharan m
                                      Airtel customer support has been notified about the posted complaint.
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