Airtel Complaints & Reviews

I am 65 year old pensioner and using airtel mobile number (I. E [protected]) from past 15 days but last 2 or 3 weeks company imposing value added services at me without taking my consent and regularly deducting my account balance. It is not the first time that the company did this to me it's been done by the company regular basis. It's my request to kindly look into this matter and get me refund my amount which was deducted from my account.
Also make sure this practice may not perform in future again.
Thank you

Today's received a sms that 20₹ deducted from my airtel mobile a/c at 2:12 am.

Balance deducted without my permission, i dont know whether service of bhaktisagar portrait has been started on my airtel no or not. Without any request and deducted rs.20 from my account balance. Please stop service and return my balance as i have not requested for this service....

I have opted for rs. 499 postpaid plan and in the first month the bill is at around rs 500, but from second month onwards they are increasing the billing amount every month without any clarification and it had reached at rs.900. Most of the time i use wi fi connection and hardly use my mobile data.
I need to know how they calculate the billing amount and my detailed transactions history including everything.
And in case if there is something illegal going on there should be very strict action related to resolving customer complaints, their loss and punishing the culprit.

Hello Sir I have Airtel prepaid number work in Saudi Arabia but incoming calls is not working my family and friends hi call my number but go call every month my bleace Rs99 Curt can you check my number wot problem and please activate fully international roaming my number is [protected] my name. Ahmad Ansari

Thanks you

Today[protected] i have recharged r100 which was mentioned in airtel app as fun talk time where as after recharge i have received only r81.76 balance.
This looks to me as kind of cheating practice. Being a reputed service provider how are suppose to cheat customers.

Details
Mobile no. [protected]
Date:[protected], 9:39 am
Trans id[protected]

Sir,
I had charged my mobile for rs 448 today for which i received a message saying service has been initiated and the txn id for ref[protected]. My account balance says rs 18 only. I tried to use the net services that too did not work. Could you please do the needful. This is the second time i am facing such an issue again.. Hope in future this would not be repeated.
Regards
Reeja suresh.

My network work normally and then suddenly gone and the net was close. And the 4g network didn't work in 5 to 6 days and downloading speed is low too. And sometime the call is disconnect while calling. The range is show here but the network is still didn't work. There is problem also on downloading the downloading speed is 100 to 200 kbps speed so plzz solve this problem soon as soon possible

Dear sir/madam,

This is pandeeswaran, my no:[protected] (Airtel connection),
Compliant:1
Actually i am working in aborad so i using number as a post paid plan, actually i put my plan as rs.199+ international roaming pack-rs.149. But last month suddenly airtel provider change my plan from 199 to 299 without any inform. Suddenly i noticed in service provider application (Airtel my app). After that i complaint that told they are withdraw the plan rs.199 plan so they changed my plan to rs.299. But withot my knowledge how they changing.

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Compliant : 2

Actually this month (2-oct) i reached india used my internet in airtel.in my airtel app it showed 25 gb available (5 gb+20gb unused last month). But after 5 gb o[censored]sage my internet not worked. So i called customer care they told we raise compliant for your issue at 6-oct, i got next day call they told our side no issue of internet issue. But your 20 gb is available if last months that one is not updated so you call again airtel customer care and ask about your last month roll-over data's, so i again called and asked customer care they told roll-over data not possible to use because of your plan up graded 199 to 299.in that case not possible to use my data they need to give some reduction in my bill or atleast provide some data not happened that and they told i[censored] need internet data u need to upgrade 399 plan so u can get 20gb. I argued my unused 20gb and finally upgraded my plan 399. Because of emergency of internet. They told with in 30min u get internet. But happened another same internet not worked.

First compliant mail feedback.
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So again called next day they told i consumed all my data's. But previous day i tried i not got data so i used wifi data.

So again complaint they give complaint number and told within 20hrs it will solved but without the issue solved they closed my complaints.

So again i called customer care and told all the issues they raised again complained and told today[protected] evening u get internet before 6pm. But not happened. But i got msg your complaint is solved and closed.
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I got very much angry because of i am stayed 10 days in india but only 3 days i used data. After that not able to used and only raised complaint and they are only closed without solved.

So that i used another service provider data for nest days[protected] and i leaved india on[protected].

I checked before leaving india (At airport i checked) but not got. Its very embarrassing about their service and customer support.

Kindly please take action against this issue and provide some good response for me.

Sir my self tikkam sharma work at srijan bhog company private limited bcs new shimla sir i will using 2g and 3g network 4g is not working properly in this area sir main room k andr please bilkul bhi net browsing nhi kr pata hu bhut poor service h aapki sir network to thik thak hota h lekin net chalta hi nhi h please sir koi help kro...

Your sincerely customer
Thank you
Tikkam

Dear team
I have made airtel online prepaid recharge on 26 sep 2018 (Mob. No; [protected]) amount got detucted from axis bank payment successfully. Money detucted from my axis bank
But from airtel side they said money not reached them and the transaction has failed. I have not recived any refund to my bank after that request your help

I just want to resolve this issue as soon as possible or else i will change my number to some other service.

My 4g postaid airtel dongle number is [protected]. My airtel 4g dongle wifi not working for last 2 weeks. Raised at least 7 complaints but no use. Their useless customercare is saying that they are not able to access my profile data. I have escalated this issue to their supervisor. They told me that they created a service request which will be closed by 10hrs but after 24 hrs also nobody contacted me and issue is still not resolved.

Hi network am facing problm of airtel network at my home town and inside home also more than 1 yr no range, no speed, no network, airtel network is slow and poor.. Please clear the problm of netwrk speed up my network 4g/3g then also slow working.. Please always not getting network or message fastly always shows no network i can't work proply by this airtel network such a slow moving... So please do any solution for it

Thank u

I m a non airtel user i linked my sbi for airtel upi transaction. But during a transaction of 5000. Suddenly transaction failed but the money is being deducted. I contact with my bank they told there is a successful transaction of 5000. Its been 2 days i didn't get my money back. Transaction was done on 11th oct. That was a airtel to airtel upi transaction. That was between [protected]@airtel to [protected]@airtel. I want sudden action regarding this as its a matter of 5000 rupees. I want the money be refunded back to my account or to sent to the receiver bank.

This is about the pathetic network provided by the airtel service provider. They should know that not always throwing free data works, but they also need to look at the basic needs, that's calling facility. It has been almost 5 days from now that i am facing this issue. My network bar shows full, in fact the data connection shows 4g written, but still i was not getting any incomming calls. I tried to restart my handset, and did all basic troubleshooting steps, but still the issue never got sorted. I thought it must be my phone so i switched to other phone, but still same issue and the person calling me used to get my number switched off. This is really pathetic that inspite of paying bills on time with a highly charging plan, still what we get is such # service from such multi million company.

I did call up the customer care in order to raise a complain, but all in vain. Initially the cx care reps hangup on me stating you need to callback later. When called later, they took down a complaint. But like everytime, even this time it definately would not do anything good. The level of frustration that i am going through is seriously high because i have to work from home and need hotspot data to connect my laptop, so basically now my work is stopped due to such services and continues issues by airtel.

Sir. Ay-airsep has been sending sms on my mobile no. [protected] that "games world services" have been activated on my mobile and deducting rs.35/-per week from my balance. It is troubling me through nos. 155223, 1552230, 56789 and 1909. If i send return sms to stop the unwanted services, it gives other options, as to out of various services which one i want to stop. This way ay-airsep, on every cost forcefully cuts money from my balance. Such tactice is a criminal act. Kindly manage to stop such dirty ways to cheat me and to put me in financial loss.
Regards,
Mrs. Vimla soni

Hi i am udit jaiswal i am using airtel sim of last 9 year. Airtel always cut my balance whenever i recharge. Recently today at 05:03 pm i was recharge 60 on my airtel number [protected] & they deducted rs 49 from my account without any proper reason.
I have received a message on 05:54 pm & the message is "inlogic games service has been renewed on your airtel number" but i were not activate any this kind of services please stop & deactivate this kind of all 420 tricks services & give me my balance amount otherwise i will report in consumer forum, & i called to customer care but they didn't respond me. Please help me asap.

Shaik ashik named employee in airtel office, nellore not treated the customer good. I given request for conversion of prepaid to postpaid before a month. I used to go airtel office after 10days from application date. They said everyday system not working after 7.45pm. I am unable to attend before that. Finally today he said some error is coming for conversion. Again he started fresh online application today. And his treatement of customer is very difficult.

Dear airtel team,
This is refrence to my number [protected] which was barred on 2nd october 2019 & after giving justicfication the complainant has taken back his complaint.
However it has been more then 4 days that i m suffering with no outgoing facility & mo internet on my number.
Mr kashif had mail me that my number has been unbarred & sended for reactivation of the same but i m still unable to use my services as when i spoke to customer care of airtel they said my number is [protected] is still under barred status it has not been sended for any activation process.
Please activate it asap.

Hello,
I previously used to own an airtel sim with the number [protected] registered in the name of lanasol energy solutions.
After i quit the company i put in a request to cancel the number for which i got a letter from airtel which stated that all the outstanding balance has been cleared for the above number and a refund cheque was also given to me in the name of my father a n pradeep kumar.
After all this hastle i still keep getting calls from airtel saying that the balance amount has to be cleared and i am getting calls from my old company also telling me to clear the balance.
I also put in a request to cancel the number again after visiting an airtel outlet and was ensured that i will never be bothered regarding the same issue.
I kindly request you to sort out the matter and stop troubling me and my company regarding this matter else i would be forced to take other measures.
Hoping that the necessary will be done.
Thanks,
Avinash.
Cc : letter sent by airtel has been attached.

Thanks for using valuepack. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789
The above message came in pre paid airtel number [protected]
I have not requested any vas. I called 155223 for deactivation.
I want refund of rs.20 back
I use a minimum stv pack 199 after paying months for no net connection and lost 10 gb data when i converted to pre paid connection from post paid. I keep bare minimum of rs.100 in talk time for emergency.
I have no intention o[censored]sing any unnecessary vas.
The airtel app is not even showing the vas activated.
Regards
Swapna