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dip121
from Delhi, Delhi
May 31, 2018
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Address: New Delhi, Delhi, 110043

Dear sir
I an writing this issue due to airtel telecom services actually the issue is that i am using the prepaid no of airtel prepaid from march 2014 to till 2 days back but recently my phone has been lost due to stolen by someone and then i went to airtel store for reissue the same so they told me your aadhar
Is on the name of dipesh jaiswal but your no is on the name of dinesh jaiswal and all details are same except this and they insist me for postpaid (Thana road najafgarh branch) but they earlier dont see all this when i am using the no for 4 years till yet and they reissue the duplicate sim but not working from janakpuri airtel store. I want this in a prepaid one only. And having all original proofs and this is the miatake of retailer or airtel validation team. Please do the needful for me.
Prepaid airtel no. [protected]
Name. - dipesh jaiswal
Alt no. - [protected]
Regards
Dipesh jaiswal
Nov 19, 2018
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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    kiran bhalekar
    May 31, 2018
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    From last 1 year I am leaving in Dubai, [protected] this is my airtail no. When I came to India it's showing registration fail, I contacted to the airtail gallary( Bandra East, Mumbai near lucky hotel), Mr irfan(airtail employee) he told me first u change Ur 2G sim card to 4G, and he took 325 rs. from me and after complainting finger prints registration work, he told me within 4 hrs Ur SIM will activate. But it's not activated after 5 days I called to the custemer care that time I comes to know same no. register ed on another person. Now he (Irfan) refused to give back my money.
    Airtel customer support has been notified about the posted complaint.
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      Nikhileshwar Kore
      from Hyderabad, Telangana
      May 31, 2018
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      Address: Rangareddy, Andhra Pradesh, 500060

      I have a plan ogf daily 1 g b as it is not suffucient for me i want to take a recharge of 1.4 gb again..
      I a recharge my account with 1.4 again how much can i use my daily balance..
      Can i get 2.4 gb per day till both plans are active and after ecpirity of 1 gb per day i can continue with daily 1.4 gb..?

      So i want to recharge a new pach whic consists of 1.4 gb per day if i recharge with other plans will the bohh plans exists..?
      Airtel customer support has been notified about the posted complaint.
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        surendrayadav1979
        from Karimganj, Assam
        May 31, 2018
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        Address: 788734

        I surendra yadav village - bidyanagar tea estate district - karimganj, assam would like to bring to light the fact how tele service provider are cheating us. 4g mobile handset shows airtel 4g network but the actual speed is like 2g. Even net surfing is quite inconvenient in such speed. I made a complaint to pmo govt of india. As a result a team visited a few days ago with technician and showed me the better speed. And the technician team made power fluctuation the main cause of lesser speed. However after visiting technical team, 15 to 20 days speed was ok. But from 3 to 4 days its once again the same scenario. Our tower id is bdy nr1. Plase take needful step
        Airtel customer support has been notified about the posted complaint.
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          rohit05poojary
          May 31, 2018
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          Address: Udupi, Karnataka, 576120

          Dear sir/madam,

          I am willing to give our land to your internet tower because in our place we have a poor connection with shortage of towers and we are ready to give you the land in monthly rental please contact [protected] or rohit. [protected]@gmail.com.

          In our place jio and other networks are good but airtel has a less network with huge customers so please send your team for survey we have 2 lands in different locations.

          Moodubelle, udupi, karnataka, india

          Rohit poojary
          Airtel customer support has been notified about the posted complaint.
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            M
            mamatha24
            from Bengaluru, Karnataka
            May 31, 2018
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            An airtel sim sales person came to our house. He offered me to buy a post paid sim that will be giving me 32 gb data. I already own airtel pre and postpaid sims.
            After getting this new sim activated, i got a message to pay the bill for the 2 gb data. So, i was being cheated that i will be getting 32 gb data while the data plan was only for 2 gb. I have never used the sim after knowing about the fraud. Now, i keep getting calls to pay the bills everyday. They simply keep adding everymonth bill amoount. Now it is 1200+. I have never used the sim and i have requested them to cancel the sim card many times. Still they keep calling me. I am very prompt at paying my other airtel bills.
            Plz take action against them. They have started new way too exploit the consumer. They send a sales person home with the sim card with false plans and promises, then they start calling to pay bill for an unused sim card
            Airtel customer support has been notified about the posted complaint.
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              Y
              yogeshsafety
              from Tezpur, Assam
              May 31, 2018
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              Address: 123303
              Website: [email protected]

              Dear sir,
              Air tel no. [protected].14.05.2018 i have recharge my no. With rs. 248. But it is not working on 17.05.2018 i call in air tel care to solution my problem. Airtel executive inform me your recharge no success on your mobile. You take another recharge, your rs.248 refund on your air tel app wallet in 24-48 hours..
              But refund money not received.
              25.05.2018 i call again air tel care for this matter. Air tel sr. Executive listen dated 17.05.2018 call record and confirm that air tel executive gave wrong information. So that your money rs.248 refund on your air tel wallet in 24 hours & write down a complain of this regards.
              Complain no. [protected]
              Refund money not received so i call back again (31.05.2018) air tel sr. Executive ms. Manisha told me your money not refundable.
              Please refund my rs.248 because air tel executive gave me wrong information regard my recharge.
              Call recording of 17.05.2018 & 25.05.2018 attached.

              Please investigate my problem and give a right discussion

              Thanking you,

              Regards,
              Yogesh kumar

              [protected]

              E mail - [protected]@gmail.com
              +2 videos
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                Mohit manu
                from Ludhiana, Punjab
                May 31, 2018
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                Address: Mohali, Punjab, 160067
                Website: www.consumercomplaints.in

                I have recharged airtel of 399 which provide 1.4 gb 4g data per day and i cant even browse not even google. Shame on you airtel. Its a pack run for 70 days. What do i do for 70 days if i cannot even browse. You as a biggest telecom company doing such a cheap business. You have mention that if consumer do recharge for 70 days then airtel will provide slow speed. Hence recharge one months pack if need better than slow speed. You are not providing fast speed internet.
                Such a rubbish and cheap marketing and business what airtel is doing.
                Cheap airtel, deceiving airtel in the name of jio competition and theif airtel.
                Airtel customer support has been notified about the posted complaint.
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                  Pritam Patra
                  from Coimbatore, Tamil Nadu
                  May 31, 2018
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                  Address: Bangalore, Karnataka, 560037
                  Website: www.airtel.in

                  Ref. No. C4gsp[protected]:

                  I have registered a complain from the beginning of this month stating that i am unable to get the network connectivity which i used to get till 30th april.

                  They contacted me stating that they were planning. And they were upgrading.

                  So, why did not they informed me prior to my recharge.

                  Just to get the same amount. Since there is a loss for me. I need rs. 448/- refund back for the recharge as compensation.
                  Airtel customer support has been notified about the posted complaint.
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                    Mythili Raj Kumar
                    from Hyderabad, Telangana
                    May 31, 2018
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                    Address: Ranga Reddy, Andhra Pradesh, 500049

                    Dear sir / madam,
                    I had taken airtel sim a month ago, and since then i have been facing consistent problem in getting a decent network signal in my locality, which is miyapur, hyderabad.
                    The company claims in all their advertisements that they are the fastest growing network in india, and have no network issues at all whatsoever. And all the advertising gimmicks of open networks etc. (I don't know how!) but what good is it when i don't get a proper signal in a place like miyapur, and it's not that i'm expecting their perfect network coverage in some remote village of telangana.
                    I have to come out of my house, let alone my room and stand on the road of my colony (Quite literally) to make / receive calls. When i go to the website of airtel to report this issue, they expect me to call on their customer service number. Now, how i can i do it, when my basic complaint is about calls & network? Which means i have to go back on the road of my colony make a call. Can't they have a system in place, which will allow me to register a complaint by submitting it online, on their website?
                    Well, anyways, airtel really is one of the worst networks currently (At least according to my experience).
                    Airtel customer support has been notified about the posted complaint.
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                      ranjeetrathore
                      from Badvel, Andhra Pradesh
                      May 31, 2018
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                      Address: Pune, Maharashtra, 411044

                      I am using airtel ([protected]) postpaid connection last three months and yesterday my no suddenly stop. I called customer care executive for this issue they told me your address verification pending and suggest me to go airtel store with current address proof and continue your service.

                      Now i visited airtel store (Baner, pune, maharastra) she told me your maximum (3 times) verification failed so you can only convert this sim to prepaid. If you want prepaid then i can help to convert this no to prepaid otherwise i dont have authority to start or continue.

                      So my basic question for airtel is what is this i already paid all bill on time then how can stop my number if address document (Verification) is not safisufficient then why started my no in airtel.

                      Note : no one contact me for this address verification pending part before stop.
                      Airtel customer support has been notified about the posted complaint.
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                        Pranavtbh
                        from Khandwa, Madhya Pradesh
                        May 31, 2018
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                        Address: Bhopal, Madhya Pradesh

                        My land-line is dead from the past 5 days and due to this my wi-fi connection is also not working properly. It's very disgusting that last month the same thing repeated and today when i was trying to call customer care number it was not working and it was showing a wrong no then i tried in airtel office bhopal then also no one was picking my call i mean this is ridiculous i want my problem to resolve as soon as possible or else i will remove the connection my address is 203 narmada aakriti enclave gulmohar colony bhopal and my landline no is[protected] and solve my problem as soon as possible
                        Airtel customer support has been notified about the posted complaint.
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                          Gaini Gangmei
                          from Dhing, Assam
                          May 31, 2018
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                          Address: East Khasi Hills, Meghalaya, 793007
                          Website: no website network 3g & 4g problem

                          I am using airtel prepaid for the last 3 years back and my sim too upgraded from 3g to 4g with hopefully so that i can get network speed. Since from one week 3g network is full strength but very poor when using internet. I am unable to open even google search. This make me disappointed.. Request you to look into the matter urgently. I used to call the customer care service but in vain. Moreover airtel give unlimited pack but cannot avail fully due to above stated. Setting also done in auto mode 4g, 3g, 2g but in 3g network it is not working.
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            saikatju39
                            May 31, 2018
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                            Address: 122011
                            Website: www.airtel.in

                            I have raised the network issue just one year before at my home address location of kendriya vihar, sector 56, gurugram 122011.
                            After so many reminders i am facing the same network issues. I can't even browse a single site after coming from office at evening. I have tried at mid night also for any emergency transactions or any other form fill up etc. I can't upload any single photo from my house.
                            After using 5 years i decided to leave from airtel unless any solution within a day for getting smooth internet.
                            Airtel customer support has been notified about the posted complaint.
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                              sriparna rooj
                              from Kandi, West Bengal
                              May 31, 2018
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                              Please concern about the matter in the area of galsi.. Purba burdwan... Airtel network is very poor... And in the gramins area of galsi there are no network coverage of airtel... Vilagers are facing a lot of problem to communicate with there near ones. They have to use other sim cards but not all villagers afford to buy a new sim card... So kindly take action as fast as possible — your network user
                              Airtel customer support has been notified about the posted complaint.
                              I recharged on 13 th may 2018 in DTH [protected]. By Rs 500.

                              They showed negative balance from 15th may onwards, so gave my 1st complain on 15th

                              Airtel has suspended my Ac on 22nd May 2018 due to negative balance.

                              I gave 5 complains in Airtel till now, no solution has been made.

                              Have some respect for customers.
                              Due to some value added services which are not active on my mobile no my balance getting deducted from last 2 recharge uptill no total amount of 90rs has been deducted.there is customer support.
                              I need my deducted balance back.
                              My Contact Number is [protected]
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                                Han Siam Sìmte
                                from Kakching, Manipur
                                May 31, 2018
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                                First of all, i'd like to put this to your notice, that airtel has been playing with it's customer by simply activating services without the notice of the customer. Sadly for the past few days, a service called icon service has been deducting my balance. I tried every possible way to stop this service, however airtel is not giving me any option to stop this service.
                                Please look into this matter.
                                My number is [protected]
                                Airtel customer support has been notified about the posted complaint.
                                Please provide the three years old my Airtel mobile no. [protected]

                                kindly confirm to us [protected]
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                                  Akthar Aryan
                                  from Mumbai, Maharashtra
                                  May 31, 2018
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                                  Address: Hyderabad, Andhra Pradesh, 500008
                                  Website: Www.airtel.com

                                  Dear team
                                  I have raised a request for the new number for pospaid connection. The employee of your company visited to me and given me a new connection unknowing me he changed my personal number to postpaid.. I have tried and complained through customer service but no action taken till now

                                  My old prepaid num is [protected]
                                  New num is [protected]
                                  Airtel customer support has been notified about the posted complaint.
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                                    nayakabhishek921
                                    from Pune, Maharashtra
                                    May 30, 2018
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                                    Address: Pune, Maharashtra, 411028

                                    Hi team,

                                    I got my postpaid number ([protected]) converted to prepaid on 28th may 2018. It was migrated to prepaid the same day itself.

                                    But since two days i have not been able to recharge my number through any of the payment options i. E. Paytm, amazon pay, free charge and my airtel app too.
                                    See below screenshots of the failed transactions. Please help at the earliest as i am not able to contact customer care of airtel because of zero balance.
                                    Airtel customer support has been notified about the posted complaint.
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                                      Aisturm
                                      from Bengaluru, Karnataka
                                      May 30, 2018
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                                      Address: Mysore, Karnataka

                                      It has been over 24 hours and my prepaid 4g hasn’t been activated. It still says “no service”. I was told it would take 24 hours.
                                      I bought this sim as i’m from out of country and i’m worried it won’t work. Am i waiting for the 59109 sms? Or for the network to appear? All i did was put in the sim card i’m not sure what else i’m supposed to do. Thank you.
                                      Airtel customer support has been notified about the posted complaint.
                                      Can't send any messages and can't even check my balance. *121# is showing error code 538 ..
                                      Please sir am now in Cyprus but this number is my permanent number my Outgoing and incoming bar please am not close my this number it's my favorite and permanent Number.. thank you sir
                                      Hotspot Dongle No: [protected]

                                      I was shocked to notice when I checked my Data Balance at 9Am today before opening internet, that 1.03 Gb data was already used?

                                      What is the problem? Is it with meter not working properly or pilferage of data ?

                                      Please resolve the issue immediately since I do not want to pay money for the data not used by me?
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                                        Rajarajeswar
                                        from Baharampur, West Bengal
                                        May 30, 2018
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                                        Resolved

                                        Address: Khordha, Odisha
                                        Website: www.airtel.in

                                        I have did a recharge of ₹448/- for mobile number [protected] date[protected] at my airtel app (App logged in with [protected]), recharge amount deducted from bank paytm payment bank debit card, but after 10 working day also the amount not refunded.

                                        Communicated with airtel representative after 1 day of transaction, they conformed that the recharge was initated but failed, if i am not received the refund within 10 working day i will replay with transaction id and other details, i did so (Without airtel transaction id but with bank transaction id) at 11 the day. But one of nodal officer at call & email denied that there is no recharge initiated.

                                        Actually i lost the message which include airtel transaction id of recharge. I am hopeless now. Details available at the retailer airtel but not getting any help.
                                        Dec 12, 2018
                                        Complaint marked as Resolved 
                                        Airtel Customer Representative called me and offered me refund on the basis of activating a plan with amount 399 and rest as talktime on my number.
                                        Airtel customer support has been notified about the posted complaint.
                                        Respected sir
                                        I have got a message from Airtel that in 99rs 30GB data for 28 days and 100/day when I did the recharge I Got only 1GB data. So please solve the issue. I have attached the screenshot . In the screenshot please refer the last message.
                                        Please solve the issue.
                                        Call clarity is missing.and network is showng H but 2g network also not coming.calls also connecting slowly.i changed jio to airtel but jio is good.not only my number in my area all airtel members has same problem.i dont understand why okla was giving top network .so please solve this problem
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