Airtel Complaints & Reviews

Dear sir/madam,

I am willing to give our land to your internet tower because in our place we have a poor connection with shortage of towers and we are ready to give you the land in monthly rental please contact [protected] or rohit. [protected]@gmail.com.

In our place jio and other networks are good but airtel has a less network with huge customers so please send your team for survey we have 2 lands in different...

An airtel sim sales person came to our house. He offered me to buy a post paid sim that will be giving me 32 gb data. I already own airtel pre and postpaid sims.
After getting this new sim activated, i got a message to pay the bill for the 2 gb data. So, i was being cheated that i will be getting 32 gb data while the data plan was only for 2 gb. I have never used the sim after knowing about the fraud. Now, i keep getting calls to pay the bills everyday. They simply keep adding everymonth bill amoount. Now it is 1200+. I have never used the sim and i have requested them to cancel the sim card many times. Still they keep calling me. I am very prompt at paying my other airtel bills.
Plz take action against them. They have started new way too exploit the consumer. They send a sales person home with the sim card with false plans and promises, then they start calling to pay bill for an unused sim card

Dear sir,
Air tel no. [protected].14.05.2018 i have recharge my no. With rs. 248. But it is not working on 17.05.2018 i call in air tel care to solution my problem. Airtel executive inform me your recharge no success on your mobile. You take another recharge, your rs.248 refund on your air tel app wallet in 24-48 hours..
But refund money not received.
25.05.2018 i call again air tel care for this matter. Air tel sr. Executive listen dated 17.05.2018 call record and confirm that air tel executive gave wrong information. So that your money rs.248 refund on your air tel wallet in 24 hours & write down a complain of this regards.
Complain no. [protected]
Refund money not received so i call back again (31.05.2018) air tel sr. Executive ms. Manisha told me your money not refundable.
Please refund my rs.248 because air tel executive gave me wrong information regard my recharge.
Call recording of 17.05.2018 & 25.05.2018 attached.

Please investigate my problem and give a right discussion

Thanking you,

Regards,
Yogesh kumar

[protected]

E mail - [protected]@gmail.com

I have recharged airtel of 399 which provide 1.4 gb 4g data per day and i cant even browse not even google. Shame on you airtel. Its a pack run for 70 days. What do i do for 70 days if i cannot even browse. You as a biggest telecom company doing such a cheap business. You have mention that if consumer do recharge for 70 days then airtel will provide slow speed. Hence recharge one months pack if need better than slow speed. You are not providing fast speed internet.
Such a rubbish and cheap marketing and business what airtel is doing.
Cheap airtel, deceiving airtel in the name of jio competition and theif airtel.

Ref. No. C4gsp[protected]:

I have registered a complain from the beginning of this month stating that i am unable to get the network connectivity which i used to get till 30th april.

They contacted me stating that they were planning. And they were upgrading.

So, why did not they informed me prior to my recharge.

Just to get the same amount. Since there is a loss for me. I need rs. 448/- refund back for the recharge as compensation.

Dear sir / madam,
I had taken airtel sim a month ago, and since then i have been facing consistent problem in getting a decent network signal in my locality, which is miyapur, hyderabad.
The company claims in all their advertisements that they are the fastest growing network in india, and have no network issues at all whatsoever. And all the advertising gimmicks of open networks etc. (I don't know how!) but what good is it when i don't get a proper signal in a place like miyapur, and it's not that i'm expecting their perfect network coverage in some remote village of telangana.
I have to come out of my house, let alone my room and stand on the road of my colony (Quite literally) to make / receive calls. When i go to the website of airtel to report this issue, they expect me to call on their customer service number. Now, how i can i do it, when my basic complaint is about calls & network? Which means i have to go back on the road of my colony make a call. Can't they have a system in place, which will allow me to register a complaint by submitting it online, on their website?
Well, anyways, airtel really is one of the worst networks currently (At least according to my experience).

I am using airtel ([protected]) postpaid connection last three months and yesterday my no suddenly stop. I called customer care executive for this issue they told me your address verification pending and suggest me to go airtel store with current address proof and continue your service.

Now i visited airtel store (Baner, pune, maharastra) she told me your maximum (3 times) verification failed so you can only convert this sim to prepaid. If you want prepaid then i can help to convert this no to prepaid otherwise i dont have authority to start or continue.

So my basic question for airtel is what is this i already paid all bill on time then how can stop my number if address document (Verification) is not safisufficient then why started my no in airtel.

Note : no one contact me for this address verification pending part before stop.

My land-line is dead from the past 5 days and due to this my wi-fi connection is also not working properly. It's very disgusting that last month the same thing repeated and today when i was trying to call customer care number it was not working and it was showing a wrong no then i tried in airtel office bhopal then also no one was picking my call i mean this is ridiculous i want my problem to resolve as soon as possible or else i will remove the connection my address is 203 narmada aakriti enclave gulmohar colony bhopal and my landline no is[protected] and solve my problem as soon as possible

I am using airtel prepaid for the last 3 years back and my sim too upgraded from 3g to 4g with hopefully so that i can get network speed. Since from one week 3g network is full strength but very poor when using internet. I am unable to open even google search. This make me disappointed.. Request you to look into the matter urgently. I used to call the customer care service but in vain. Moreover airtel give unlimited pack but cannot avail fully due to above stated. Setting also done in auto mode 4g, 3g, 2g but in 3g network it is not working.

I have raised the network issue just one year before at my home address location of kendriya vihar, sector 56, gurugram 122011.
After so many reminders i am facing the same network issues. I can't even browse a single site after coming from office at evening. I have tried at mid night also for any emergency transactions or any other form fill up etc. I can't upload any single photo from my house.
After using 5 years i decided to leave from airtel unless any solution within a day for getting smooth internet.

Please concern about the matter in the area of galsi.. Purba burdwan... Airtel network is very poor... And in the gramins area of galsi there are no network coverage of airtel... Vilagers are facing a lot of problem to communicate with there near ones. They have to use other sim cards but not all villagers afford to buy a new sim card... So kindly take action as fast as possible — your network user

First of all, i'd like to put this to your notice, that airtel has been playing with it's customer by simply activating services without the notice of the customer. Sadly for the past few days, a service called icon service has been deducting my balance. I tried every possible way to stop this service, however airtel is not giving me any option to stop this service.
Please look into this matter.
My number is [protected]

Dear team
I have raised a request for the new number for pospaid connection. The employee of your company visited to me and given me a new connection unknowing me he changed my personal number to postpaid.. I have tried and complained through customer service but no action taken till now

My old prepaid num is [protected]
New num is [protected]

Hi team,

I got my postpaid number ([protected]) converted to prepaid on 28th may 2018. It was migrated to prepaid the same day itself.

But since two days i have not been able to recharge my number through any of the payment options i. E. Paytm, amazon pay, free charge and my airtel app too.
See below screenshots of the failed transactions. Please help at the earliest as i am not able to contact customer care of airtel because of zero balance.

It has been over 24 hours and my prepaid 4g hasn’t been activated. It still says “no service”. I was told it would take 24 hours.
I bought this sim as i’m from out of country and i’m worried it won’t work. Am i waiting for the 59109 sms? Or for the network to appear? All i did was put in the sim card i’m not sure what else i’m supposed to do. Thank you.

I have did a recharge of ₹448/- for mobile number [protected] date[protected] at my airtel app (App logged in with [protected]), recharge amount deducted from bank paytm payment bank debit card, but after 10 working day also the amount not refunded.

Communicated with airtel representative after 1 day of transaction, they conformed that the recharge was initated but failed, if i am not received the refund within 10 working day i will replay with transaction id and other details, i did so (Without airtel transaction id but with bank transaction id) at 11 the day. But one of nodal officer at call & email denied that there is no recharge initiated.

Actually i lost the message which include airtel transaction id of recharge. I am hopeless now. Details available at the retailer airtel but not getting any help.

I am not getting sms from last one month on my airtel no. This is my prepaid card. I have no issues with airtel from last 4 years. But as i am not getting otp, unable to pay my dues of credit card and many more. While doing online transaction i am facing problem due to not receiving otp. It's really frustrating. Please have a look in this matter and solve as early.

I surendra yadav airtel consumer bearing number [protected]. I intended to recharge my mobile through sbi net banking app on 28th may 2018. But due to mistake i recharged inr 995 plan on a wrong number viz [protected] transaction number uh44573686. I immediatly made intimation on airtel presence and got assurancei that the amount would be reversed as top up on right mobile no. 30th may 2018. But till i have not received the same. It is to be stated here that after wrong recharge i once again recharged my actual number with 995 plan through sbi net banking app transaction number uh44573991 on same day perceiving that 995 plan is 1.4gb/ day plan. But soon i realised that the plan 995 is per month plan and once again i approached airtel presence to reverse my plan as 509 plan and the rest amount as top up. But all in vain. Neither my wrong number recharged amount reversed nor my plan was reversed as correct plan. So please take needful step

I recharged my airtel no with rs 3997 which is the international roaming pack for uae which includes 500 minutes (Incoming and outgoing) 5 gb data and sms. I recharged and got the confirmation regarding payment done and the offer is not yet active. I'm not able to make any outgoing calls to any number. I'm only able to receive incoming calls. No outgoing calls can be made. When i called customer care they're not ready to solve the problem. They are simply saying it is a technical issue and it'll get cleared soon. They're not telling a time about when the problem will get solved. They are not responding correctly and cut the call after sometime. They do not refund the amount not activate the offer or solve my problem. The customer care executives are simply playing and when asking for refund they won't do that also. Fraud service and fraud people.

Sir/ madam,

This is samuvel,
Email [protected]@gmail.com
Dth customer id [protected], i have recharged this dth account for rs 400 on 27 may 2018 (This have validity up to 31 august 2018), but on 30 may 2018 onwards i am getting error code 6 and message displayed as "this account is suspended due to low balance and asking to recharge again", kindly check this issue as soon as possible and enable the connection.

I have not added any other recharges after after 27 may 2018, when i have checked online, it is showing some wrong informations

Thanks