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Airtel Complaints & Reviews

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Last updated May 2, 2024
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Airtel reviews & complaints page 796

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A
Anantch80
from Port Blair, Andaman and Nicobar Islands
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poor service, no response from customer care

Address:530012

Last time i recharged my girlfriend and my sister phone airtel with unlimited pack of 169.. For 28days but it is ended in 15days only... And there is no response from customer care also... Poor service bad network... And 4g girl chutya bana rahi he... Please we are leaving airtel service... It is nothing just to fill one sim slot in phone with out any use...
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A
Aurabinda Sil
from Kolkata, West Bengal
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mobile connection - unauthorized deduction.

Address:Kolkata, West Bengal

Earlier, on 08.05.18 complaint filed that airtel co deducted rs. 50.00 from my talk value balance. They have not refunded till now the amount. Rather again, they have deducted rs.5.00 today morning (18.05.18) by activating forcibly bhojpuri video services. Validity one day. They will again renew, i. E. Deduct on expiry of this service forcibly. I am at a loss. Airtel co has become super power. They are activating vas forcibly and deducting...
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N
nilesh.koli
from Mumbai, Maharashtra
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my network disconnected even though the account is activated

My network disconnected even though the account is activated. This is happening for last 4 days i. E. From 15 may 2018.

Today when i went to check with the airtel service desk at reliable tech park airoli, the concerned person changed the sim and sait it will be activated in 2 hours.

I want to know, even after being loyal customer for years how airtel can disconnect my network without my knowledge.
br...
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P
prab123
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim swape and issued to unknown person

Mobile no + [protected]
Name : prabhakar rai
Address : orient craft limtied
7-d maruti industrial area sector - 18
Gurgaon.

Dear sir,

On sunday dated 06/05/2018 i received a call from mobile no - [protected] at 11.32am, saying that i am calling from airtel and your sim will be closed and you have to change the sim from 3 g to 4g.
For this he asked to send a sms on 121.
Just...
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G
Gana Nikam
from Chennai, Tamil Nadu
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regarding request cancel

Address:Pune, Maharashtra, 412105

Hello sir,
I am ganesh i was request to p2p but it was cancelled why? I didn't any respond any call but your associate is fully metal all are rabiesh all are donkey his not capable to work ur telcome company plz tell me why r u cancelled my request.
She associate cancelled my request her name is shruti.
And my request i'd is 85150380.
An i was request date is 12/04/2018. An totally 1 month and 4 day...
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B
B.Sambasivam
from Chennai, Tamil Nadu
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not effecting the payment for recharge

Address:631502

On 02.05.2018 i had remitted rs.499/- towards recharge of airtel prepaid
Sim connection no [protected] the same was not taken in to account by airtel and the connection was cut. This made me to pay again on 17.05.2018. Rs.399/- this time for the same connection.
Both the payments by online transfer from dena bank hamilton bridge branch chennai a/c no[protected] please return the amount of rs.499/-...
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R
Rohit Aswal
from Gurgaon, Haryana
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balance deducted despite unlimited calls plan

Address:New Delhi, Delhi, 110094

Hi, on 16 may my 10 rs were deducted and next day 2.5 rs were deducted from my account (Mob no. -[protected]) and i have been told by customer care executive that i called the number [protected] (Which is chargeable as told by customer care). While in my current pack (Rs 149) there are unlimited local, std and roaming calls and 1 gb/day for 28 days.
I have few queries:
1. While i have unlimited free calls why i am charged at...
+3 photos
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Address:570017

My airtel postpaid bill for the period:
11-march-2018 to 10-april 2018 : bill no:[protected]
11-apr-2018 to 10-may-2018 : bill no:[protected]

It is showing as i have send international sms
To the number: [protected], 25 times in april and 91 times in may.

April month they have charged for 26 sms @ the rate 5/msg which comes to : 130.00 =tax
May month they have charged for 91 sms...
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J
Jeevadarsan Priyadarsanan
from Ernakulam, Kerala
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value added service whatsmob

Address:Thiruvananthapuram, Kerala, 695011

With out my convent airtel has deducted rs.150 from my prepaid account from my cell no.[protected] in the name of providing me a value added service called whatsmob. This amount was taken from my account at 3.55 am while i was sleeping.
I am providing you the sms as proof :-

Whatsmob service has been activated @ rs150.0 for 30day (S). Txn id n[protected], 18may18 03:55. Service will be renewed after validity expiry. To...
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N
Nadesh018
from Thiruvananthapuram, Kerala
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airtel videopind activated without my approval

Address:629001

Airtel activated some service called videopindw and started charging 30rs per week.

I realized it couple of weeks later and tried to deactivate it immediately but no luck with that.

I tried to check this with airtel executives in customer service desk who says they have no idea what this means.

Airtel, stop doing this & revert my money back…...
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D
Diveshvs
from Bengaluru, Karnataka
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regarding payment success but recharge not received

Hi,
I want to recharge a postpaid number of [protected] of Rs 500 which is registered on name of Jignesh Thakkar, but I have recharged a wrong number [protected] which is prepaid as i have talked to operator of that number.I have recharged through my paytm number i.e [protected] and selected as postpaid and after successful recharge that recharge is not received by that operator. Also I have talked to paytm customer care and i got a...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.airtel.in

After numerous calls & conversations with the relevant team & up to multiple levels of managers, i didn't hear anything from anyone till date. This is pathetic and pitieous from airtel. Haven't encountered such a situation in last 5 years of relationship.

There are vague internet charges posted in my bill. Unfortunately, i realized that airtel customer services are more focused at fleecing customer than providing services....
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S
Sashi Dhar Reddy
from Ernakulam, Kerala
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4g service n voice service problem

Address:Hyderabad, Andhra Pradesh, 500074
Website:Airtel

How you decided Indian fastest network is Airtel!!! I am from Hyderabad LB nagar rocktown colony, Come to my location how we are struggling with Airtel. I was many times contacted the customer care they didn't respond. Let me when your service is going to improving?? Otherwise we use to Port into jio. At least voice calls also no clarity in voice. We are getting 2g network from 2 months!!we didn't getting 4g service...
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M
Moneyogi
from Mumbai, Maharashtra
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duplicate sim fraud

Address:New Delhi, Delhi

Hi

I received a call from someone pausing as Airtel customer care on account of KYC updation of my SIM. I was told that my SIM will be deactivated with effect from 16th May 2018, hence I needed to give a SIM change request. I was asked to send a particular message to 121, which I did. Subsequently i received another message for which I was told to press 1, which also I did. Post that I went to your Gallery in Powai, Mumbai....
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S
samridh203
from Mumbai, Maharashtra
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inefficient data pack

I have the rs. 448 pack on my phone. It has validity up to 82 days. The calling is fine. But i have a problem with the data service. After the initial 50 or 60 days, the daily speed of 4g goes down substantially. The signals are shown and the bar is always full with 4g written on the side but the speed isn't there at all. This isn't the first time it's happening. After 50 days, it seems like you limit the usage of data. Please get back to...
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T
Turangan Devnath
from Barpeta Road, Assam
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area network

Address:Dibrugarh, Assam

Worst.. Unstable 3g n 4g network.. Sometimes can't even make a call.. You guys claiming your network to be the fastest network of india, i don't know on the basis of what. And it's not that am staying in a cave or something or the only victim so that it's obvious of you people not to cover up. I think you should pay a bit attention to the matter asap.. Otherwise we must port our connection to other network provider as per our benefit..br...
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S
Sam Katyal
from Delhi, Delhi
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misbehaving

Address:New Delhi, Delhi, 110085

Rohini sector 4 airtel store staff is misbehaviour they don't know how to talk with customer please change the staff m permanent customer to airtel from last 15 years I have 8 number with it compony my simply work was post paid to prepaid but for that I was came to store 6 time
1st time they said before there month we can not do it's ok
2nd time and 3 time soft ware is not working after than u are late our time is 7 o clock...
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D
D G Johnson
from Chennai, Tamil Nadu
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my fixed landline & broadband connection deactivation request made

Hello,
I called customer services on april 09, 2018 and requested that i needed to deactivate my broadband connection, since i was not getting proper connection, the supervisor confirmed with me that my connection will be deactivated in a week’s time, however i’m still keep receiving charges for services that are not been used, how do you expect me to pay for services that is not in use, when i requested for deactivation why hasn’t...
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M
from Kolkata, West Bengal
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balance deduction even all call are free

Address:Kolkata, West Bengal, 700016
Website:www.airtel.com

I have recharged Airtel Rs149=Unlimited Local, STD and Roaming calls with 100 SMS/day along with 1GB/day data for 28 days.
After that i called a local help line number and i got charged Rs34 @ Re1/mint but i called the same No. with Jio and charged nothing.
So what is the meaning for unlimited call which is giving by Airtel even though they are charging....
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A
ankit5057
from Samastipur, Bihar
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issue of worst network

Address:Patna, Bihar, 800001

He worst network i never seen before is your. Voice not coming clear, if i call to any number its not possible to connect in 1st time. I had called to many times to the customer care to solve my problem but they always says, there is some technical issue i cant pen down your complain right now. Its not a issue of an individual area, its problem of all bihar.

Solve it issue as soon as possible. Or sell your company if you can'nt...
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