Airtel Complaints & Reviews

I deposited 10000 in my airtel payment wallet. After deposit when i tried to use the amount then it was showing you cannot debit this amount account is freezed. So i contacted customer care they asked for my aadhar card and pan card and bank statement of my transaction. I sent all then they said your dob is not correct in our record so we cannot unfreeze your account until you converted your account in airtel payments bank saving account and to convert into saving account i need to verify my kyc via aadhar which is not available as aadhar canceled airtel license. So i cannot use my money. I am waiting since 50days. But no resolution happen. Please unfreeze my account as i am giving all proof of my dob.

Dear sir,

I am a resident of paras seasons, sector 168, noida.

I had purchased airtel broadband connection on 10th march 2018 by paying advance 6 months amount (As the dealer insisted that by paying advance amount for longer period, it will cost me lesser monthly rental). I had paid rs. 5428/- (Caf number:[protected], the dealer had promised that the connection will be activated either same day in evening or latest by next day morning (I. E. 11th march 2018). However they kept delaying it, and i kept calling them up to get it activated, and they kept saying it will be done. This wasted my entire weekend as i kept waiting for their representative to come and activate the connection. I also requested them to return my money so that i could get the connection through some other service provider but they are not even ready to return my money.
This is complete harassment, they could have clearly told me that this will not happen so i would not have wasted my 2 days chasing them. I kept waiting for them to resolve this till late night of 12th march as they said it will happen today but ultimately they stopped taking my calls and neither they came for activating my account.
Please help me to get my money back and take proper action against the service provider and dealer so that they can not harass other customers in future.

Regards

My airtel number was of delhi circle and i requested for porting to karnataka circle on 3rd march 2018. They did aadhar verification also. I received the confirmation message on the 8th march. At 10pm my old sim was deactivated and new sim did not work. It said 'network not available'.
After this, i made so so many calls to customer care and they said they had no information regarding this number n i should contact the airtel store where i had forwarded the request.
I went again to the store to get my sim activated. They gave me a new sim n said it will be activated in next two days. They have applied for processing! And when i check with customer care, they still have no information!! And want me to re visit the store. And when i check with store, they have no response received yet from the back end.

Where do i go now?! That number of mine is the registered number at all legal places and my day to day life is stuck!!
I escalated the matter to higher official too.. But no response still!!

Hi,
I ported from aircel to airtel and i bought airtel sim card on 25th feb.
My sim card is not activated as of now. I got a status like pending. Please make the sim card activate as soon as possible.
Sim card activation is pending due to airtel tv is not activated.

This number is very important for me because i provide this number to all government related activities.

My phone number is [protected]

Hi, this is miss prasanthi from srikakulam of andhra pradesh having airtel prepaid connection no. [protected], i lost my mobile few days back and i request the airtel team to please block the sim card above.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

Dear sir,

I have applied mnp portability on 26.2.2018 from aircel postpaid to airtel prepaid..

I have facing the error in your ud portal.. Msisdn not found in pacs dated on 4.3.2018.. Till date the error is not clear.

Also my number is deactivate from aircel..

This is my business number.. I have lost my business from the last week..

Requesting you please do some priority to do the activation..

Airtel no : [protected]
Alter no : [protected]

We have shifted to new house. I want to shift the digital tv of airtel to this place. Please do the needful. My residential address is 33b ii floor ponnusamy street royapettah chennai. Iam on leave today. I would be much appreciated if you could install it today. Due to change of address i am requesting airtel to install the digital tv at this new address

I had changed my network from aircel to airtel via portablity. I have submitted my upc to my nearest airtel office in mannargudi, thiruvarur dt., tamilnadu. My mobile number which is to be port to airtel is [protected]. I got airtel sim march1, 2018. That sim was not activated till now. I am having important contacts in that number. So kindly help me to get my same number [protected] and i want to continue that number with airtel network,

Dear Sirs,

I've been an old customer of airtel and am sr. citizen (dob 9/9/47). Today I observed that a hefty deduction from my balance on 12/03/2018 has been done. I dont use data-pack, hence am surprized to find this large deduction. Kindly reverse my balance and oblige me to continue airtel.

Thanking you,

(SK Gupta)
Mob: [protected]

I forgot my mpin number, due to this i am not recharge my own airtel number and not able to reset my mpin number. I called customer care, they told me that they are helpless. I also dial *400 # but they give me only two option one for airtel wallet and other for airtel payment bank. When i choose airtel wallet i didn't get any option to reset my mpin number. And i didn't able to reset my number. I need call from airtel (Concern department) on my number [protected] to resolve my problem. Rupesh kumar

I made sim change request on 7th march 2018 for mobile number [protected]. However, till date my sim hasn't got activated and unable to detect airtel network.
Daily visiting airtel stores in rajarajeshwarinagar but they are saying there has been some technical issue and would be sorted out.. They have been promising me of getting it done few hours..

However, i am not sure when this issue could get sorted out and i can use my number. Mine is a corporate connection and if this doesn't get sorted out i need to cancel the a/c and inform the same to the management.

With regards,

I m using airtel connection with no [protected] the company has barred my message service from last 1 years even afer number of complaints they are not resolving my problem. i am recharge with rs.149 for unlimited call and sms per day 100 but still not going any sms.
i was call airtel customer care but not solving my problem
thanking you
Swapnil Miraje

This is a letter I'm writing to airtel on[protected].

Dear Airtel,

I am a new customer to you since i ported from vodafone to airtel just a week back.

I find the service of airtel to be too lousy and annoying.

My number is (XXXXXXX868). I recharged with super saver pack of Rs.448 for which voice sms and data are unlimited for 82 days.

I recharged my voice pack with additional Rs.100 just after I started using your Sim card. Since I use iPhone, I've the option of iMessage. But continuosly amounts of 5rs has been deducted three times in a single day. You already know that iMessage works on internet. Still I dont know why you have decuted that amount. Hence I disabled iMessage service on my phone to prevent such irrational deductibles from airtel for which I've not paid.

But today, i.e.,[protected], Rs.25 has been deducted from my account on the basis of which I'm unaware of.

Because of your illegal deductions of my balance I had to stop iMessage scared of further such happening.

You are literally making me regret for having ported to airtel. I had no such problems from my previous carrier(Vodafone).

Hence I demand an answer for this immediately.

I want all the deduction details on which basis you have deducted my balance.

And you customer service sucks. Dialing 121 reaches you no where except you end up all psyched up due to dead slow IVRS. You have to understand that people call to solve their problems and discuss with you for further resolution. They dont call you just because they are free. You need to respect the demand of your customer.

PLEASE clear all my doubts quickly before I take a decision to leave your carrier services and getting ported to some other carrier.

Yours faithfully
Dheeraj

I am using Airtel network([protected]) for last 7years. Last week i got an offer of Rs399 Pack which gives unlimited call+1gb/day data for 84days. When i checked this offer in my mobile there's an option to activate the pack with main balance. So i recharged my number for main balance of Rs.405. When i activated that pack it shows your pack is booked for 72hours. But actually it didn't activated even i had the main balance of Rs.405. So i had decided to contact Airtel customer service. But they said you can't activate that pack with your main balance. So why does it show an option to activate the pack with my main balance. They have to mention it clearly whether you can or can't. They coolly said recharge that pack directly, when i had already invest Rs.400 for this pack. Ok, there's an another pack of Rs.199 for 28days. I decided to activate atleast this pack. It also had same problem but there's an option to activate. They said you can't activate both the packs with main balance. Please go for direct recharge. After all this problem again i tried to activate Rs.399 & Rs.199 with the main balance for my luck. But got the same result. Midnight i got another offer of Rs.149. As usual again i went for that Rs.149 Pack because I had to use my main balance. The result is same. But after 5min i received the confirmation message for activation of Rs.149 Pack. So i was happy to see that. But when i checked my main balance i got to know that i had only Rs.56 out of Rs.405. So again i called to customer service, they told that you have activated two packs of Rs.199 & Rs.149. That day was really terrible for me. There is no confirmation message for Rs.199 pack activation and also the pack which can't activate from main balance already they said. Now i lost Rs.149 in this problem because of Airtel's poor support regards recharge offers. I tried everything to claim the balance, but there's no use. Please help me in this problem. My Number is [protected], Airtel network.

My balance was deducted twice from 6th march to 9th march 2018 without any reason. After conversation with customer care, i came to know,
1. One of the reasons is that somehow i crossed the border of india and airtel found that and deducted balance from my account. International roaming!!!
2. And somehow i tried to download some content and which is more than my internet balance. So, airtel deducted total charges from main account not a single penny from my existing internet balance!!

Is these reason justified??

Three online recharge by me through airtel.in on 05 mar 18. The reference no of the recharge and the amount is mentioned as under

1. Id[protected] for rs 199/-
2. Id[protected] for rs 199/-
3. Id[protected] for rs 50/-

All the three transactions failed and the amount was deducted from my bank account. The bank was intimated about the failed transactions but the bank confirmed that the merchant transactions were complete and no amount was reimbursed.

It is requested that the transaction id be rechecked with the relevant authorities (Airtel.in, payment portal and the bank) and the amount be accordingly be reimbursed in my bank account.

I am a senior citizen bed ridden i paid bill of airtell for month of february march. Online on receipt of the bill in my email id [protected]@rediffmail.com.
[ paid the bill immediately but did not receive the receipt fort he same. Last time however i had received the receipt from airtell, my post paid number is [protected]. Kindly do the need ful and oblige

We checked other application also and found that my name is showing everywhere for this number [protected]. This number didn't confirm by airtel for allocated user. Airtel is declining to stop this service which allocated to other and allocate to me.

Now a days everything is depend on mobile number even bank, social id, business, how trai, government or any company will make rule that if any number will not be active then you will assign to other without informing to customer? When privacy is breaking and 100 percent possibilities that it will be misused? Should we not put pil in supreme court?

Facing call drops during on-going calls, while dial an mobile number, in-coming call drops happen more than an year. Not getting proper update/solution as of today. As per airtel - they said that the back-end team working on and tuning to improve the signal strength. However they did not validated the place [my home & apartment] they said that the issue got resolved. Again i re-open the same compliant and it is still open. No proper action taken as of today. Airtel service team saying some or the other answers but issue is still remains same.
Compliant number:[protected], date:- 13/06/2016 & compliant number:[protected], date:- 26/02/2018

Dear sir / mam,

I am writing this mail because your airtel services are very poor.

My setup box change by your engineer in jan 18 end week. He said sir this setup box warranty 3 months if any problems you will not pay any amount.

But previous 5 days i am facing so much problem.

I am call airtel customer care he said i am resolve your problem but you pay engineer visit charges.

If three months warranty why i am paying engineer visit charges.

If possible pls help me otherwise i am close my connection shortly.

My customer id is :- [protected]

Thanks
Abhishek