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A
azim mulla
from Savantvadi, Maharashtra
Mar 17, 2018
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Gamepind services is automatically activated on my number and inr 60 was deducted from the balance, kindly credit back the amount as soon as possible. The request to activate this particular service was never made from my end, requeat you to resolve this at the earliest and credit back the money deducted without any reason. Also deactivate the gamepind services on my mobile.in future don't activate any of the services automatically.in case i need any of the services i will do it my self. [try to resolve the issue as soon as possible
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    T
    t38923075
    Apr 15, 2018
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    Website: www.airtel.in/prepaid-recharge

    Two times I tried to do an online recharge on the website http://airtel.in/. I used debit card and the redirection to the bank. Both times it took INR 509 and both times the recharge failed. I want a refund, immediately. Transaction IDs are[protected] and[protected]. I tried a third time using the one time password sent to my phone, and this recharge worked. But doing a 3d-secure payment does not work, it just takes the money and does no recharge. So please refund those two transactions. Thank you.
    Airtel customer support has been notified about the posted complaint.
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      K
      Kishore Logu
      from Mumbai, Maharashtra
      Mar 17, 2018
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      Address: Chennai, Tamil Nadu, 602024
      Website: www.airtel.in

      Hello,

      My daily internet usage is 1.4gb which was finished and i needed more internet usage so i reacharged my phone with 49rs one day 1gb 3g/4g pack. Recharge was successful but i cannot use internet and also data didn't add in my account it seems. My transaction id is:[protected]. I contacted customer support, but they said i can use my internet and usage has been credited. But i cannot use internet in my phone. I have an active signal and there is no problem with my mobile.
      Mar 17, 2018
      Complaint marked as Resolved 
      I called customer care again and they resolved this issue. It got fixed over time.
      Airtel customer support has been notified about the posted complaint.
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        T
        t38923075
        Mar 17, 2018
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        Sorry, but hijacking the security of online payment is a very bad idea. You must redirect to the bank website after i enter the debit card number. But i have to press an extra link which then redirects to the bank website. Then i can do my authentication there, and after it redirects back it is always saying that the transaction failed. Please change the interface back to the way it ought to be. Also debit card should be default, not any these funny untrustworthy other payment methods.
        Airtel customer support has been notified about the posted complaint.
        Mar 17, 2018
        Updated by t38923075
        Two times I tried to do an online recharge. I used debit card and the redirection to the bank. Both times it took INR 509 and both times the recharge failed. I want a refund, immediately. Transaction IDs are[protected] and[protected].
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          S
          Surendra Sahariah
          from Khawhai, Mizoram
          Mar 17, 2018
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          Address: Darrang, Assam
          Website: Airtel 4g sim

          My airtel prepaid number is [protected] not active please active it is prepaid. 4g volte sim 9 days. After it was not active. I buy it 100 rupees. A xerox copy of voter id and. 3pasport size photos. Please active my airtel 4g prepaid number. My airtel prepaid number is. [protected]. It's 4g number it is not active please active it. It's my request.
          Airtel customer support has been notified about the posted complaint.
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            P
            Pola.vrs.sathyanarayana
            from Visakhapatnam, Andhra Pradesh
            Mar 17, 2018
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            Address: Guntur, Andhra Pradesh, 522601
            Website: airtelpaymentsbank

            Sir i am sathyanarayana from narasaraopet in gunturdistrict, sir march-10th transfer amount 500in upi transaction, but cash back -75rupees is not send sir why? Airtel app cash back offer is not send cash back, please immediately 75rupees send me my account number -[protected]. Please contact me in toll free number in telugu language. Please immediately answer me sir. I am waiting in 6days sir but cash back not send sir
            Yesterday i transact 1000 rupees from jk bank to airtel payments banks amout febited from jk bank but not credited in airtel money [protected]
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              H
              Himanshu Kushwah
              from Bengaluru, Karnataka
              Mar 17, 2018
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              I ported my aircel sim to airtel on 12/march/2018 and today (17/march/2018) i inserted the sim. After some time i got network and got message from "atdsa" stating as following "your services has been set. Please restart your phone".

              After restarting phone network is not coming even after selecting newtwork provider menually.
              My phone number is [protected].

              Please look into this.
              Thanks.
              Airtel customer support has been notified about the posted complaint.
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                S
                Selva2sai
                from Mumbai, Maharashtra
                Mar 17, 2018
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                I had transferred rs.5000 from airtel payment bank debit card to paytm account on 05 march 2018.in that transaction money is deducted from airtel payment bank account, but not transferred to paytm. Regarding this issue i requested paytm for the above transaction details, they had replied transcation has not done from sender's bank and ask me to getback the details from airtel. I complaint to airtel payment bank related to this issue they are not responding to my complaints.
                Airtel payment bank trans id:[protected]
                Complaint reference number : 1652203
                Airtel customer support has been notified about the posted complaint.
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                  R
                  Raushan@1994
                  from Delhi, Delhi
                  Mar 17, 2018
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                  Address: 110096
                  Website: airtel payment bank

                  Hi guys,
                  I am also suffering from the same issues as debit freeze since 1 month and so couldn't transfer money. I am stuck with my money in airtel. I have sent the mail to higher officer also but didn't get any response. They are just doing # things with customer. Some higher authority should take actions on this.
                  Please if anyone knows the solution plz help me here:
                  [protected]@rediffmail.com or [protected]@gmail.com

                  Save us from airtel scam
                  Airtel customer support has been notified about the posted complaint.
                  Mar 17, 2018
                  Updated by Raushan@1994
                  i didnt get any call or mail regarding this.still hoping to be good and expecting some good outcome.
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                    P
                    prabin maharana (leepu)
                    from Pune, Maharashtra
                    Mar 17, 2018
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                    I too had the same problem. I changed circle of my post paid sim. Night after 12 its got disconnected so i put new sim which got network in morning but not able to do tele verification. When i call to 59059 it is telling to subscribe caller tune services. Unable to receive any message or calls but outgoing is working. Please look into this issue asap. I am unable to get otp of banks transaction. This kind of service from top mobile network airtel is shame.
                    Airtel customer support has been notified about the posted complaint.
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                      R
                      Ravi Lakhwan
                      from Delhi, Delhi
                      Mar 17, 2018
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                      Address: Hisar, Haryana, 125001

                      Dear sir,

                      I want to tell you that my airtel net problem is not resovle by your airtel team member. I have many times contact your airtel team member and also go your service centre airtel model town.
                      Address: plot no 4, mch property no 39, model town, near dabra chowk,, hisar, haryana 125001

                      There is no response yet.

                      Very poor service airtel net problem in previous 6 to 8 month.
                      If you are not resolved my problem i'll be changed my sim other operator.
                      Airtel customer support has been notified about the posted complaint.
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                        G
                        Geetha Kalyani
                        from Bengaluru, Karnataka
                        Mar 17, 2018
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                        Address: Krishna, Andhra Pradesh, 521001
                        Website: WWW.AIRTEL.IN

                        Sir, i had given complaint regarding airtel postpaid unstable internet 4g connection and frequent disconnection.. On 26 th feb, 2018.. That was closed without my notice. And on 28 th feb again i had given a complaint.. Till date not rectified and not resolved. And i also spoked with an airtel supervisor but he said he cannot rectify and give me the stable connection in near future and asked me to pay the whole amount.. Even though without getting service.. Airtel cheated me with advertisements and hoarding by saying all india uninterrupted services.. By seeing them i trusted and shifted to airtel services by changing my port. But airtel is incapable to provide service in many areas like my place.. Then why they are advertising false statements.. Is really have to pay total amount to airtel without getting service?... Beside that i faced a lot of inconvenience, mental tension due to service problem during bill payments. Please ask the concerned to resolve my complaint and give amount deduction in this month bill payment for not providing proper internet service. And i would like to change my port to other services.. Ask them to provide clearence without queries.
                        Airtel customer support has been notified about the posted complaint.
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                          P
                          Payal Mishra
                          Mar 17, 2018
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                          Airtel is one of the most horrible service providers in india.

                          I took an international roaming sim before i left india last year. I had to pay extra inorder to get quick sim activation.
                          But, the sim never worked thereafter even for 1 sec (After i left india). Every month last year, i received the bills which were more than basic rental amount. Still, i kept on paying my bills every month with the hope of the sim working when i land in india.
                          Last month when i went to india, the sim did not work. Thanks to airtel.

                          The customer support team was never helpful in resolving my problem, instead asked me to pay additional amount to close the account.

                          Every time i called the help desk, they just kept my call forwarding.

                          Huge dissatisfaction!!!
                          Airtel customer support has been notified about the posted complaint.
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                            teja polisetty
                            from Eluru, Andhra Pradesh
                            Mar 17, 2018
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                            Address: Hyderabad, Andhra Pradesh, 500085

                            Already 10 days are passed since i applied for porting from aircel to airtel and still no signal.
                            Even if i check status in mnp website, getting result as not found.
                            Even if i call to customer care of airtel their replay is the worst you can expect that is no information is available in the status or go and apply it again.
                            Once they are saying your request got cancelled so ask in airtel store, if there i am asking they just to wait for some more days max of 1 week but it's already 10 days and no signal or information on alternative number.
                            Airtel customer support has been notified about the posted complaint.
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                              A
                              Akshay singh jadon
                              from Jaipur, Rajasthan
                              Mar 17, 2018
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                              Address: Jaipur, Rajasthan, 302017

                              I am akshay singh jadon from jaipur.
                              I am unable to recharge my airtel number online through paytm or by my airtel app. The transaction gets declined in both the cases without any reason.. I tried recharging other airtel numbers and they all worked fine. I would like to request you to kindly look upon this issue and fix it as soon as possible.
                              My airtel number is [protected].
                              Airtel customer support has been notified about the posted complaint.
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                                J
                                Jeraldthanaraj
                                from Chennai, Tamil Nadu
                                Mar 16, 2018
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                                Address: Chennai, Tamil Nadu, 600119
                                Website: Airtel.in

                                I have requested to move from postpaid to prepaid in airtel network. On the same day i got a message saying it will be activated within 24 hours. Now my postpaid sim tower got disconnected and in new prepaid sim still no tower. I don’t have another no to use. I don’t know how airtel is so irresponsible in customer service. When i called airtel customer care from my landline they are telling we cannot do anything with your issue go and ask the showroom where you bought the sim.
                                Airtel customer support has been notified about the posted complaint.
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                                  M
                                  Manishgupta1983
                                  from Chennai, Tamil Nadu
                                  Mar 16, 2018
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                                  Address: 600037

                                  My name is naresh kumar gupta and my number is [protected]. I have applied mnp from aircel on 22nd feb 2018 and paid rs. 300 for the same. I have receipt for the same. Then after rigrous follow up again some o[censored]r person came to my officeon 9th march 2018 and took all the proofs again with my finger prints and handed over new sim and told it will get activated in 3 days. But still now nothing has happened. Is this the service u provide to ur new customers. I think u should sort it and help me out in this case.
                                  Airtel customer support has been notified about the posted complaint.
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                                    Z
                                    Zan2690
                                    from Tirur, Kerala
                                    Mar 16, 2018
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                                    Address: 679322

                                    This happened today, when i checked my sms inbox, i saw a message stating. "thank you for activating glamourzone service, you have been charged rupees 15 for 3 days". What is glamourzone service?? I have no idea about this, i did not activate this, and i've immediately send sms to stop services. I need an explanation for this and i need a refund. Now i get and sms stating that my request could not be processed
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                                      M
                                      M S jagdev
                                      from Mohali, Punjab
                                      Mar 16, 2018
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                                      I have been using airtel mobile since past 10 years and including all my family members and friends. There is a total black out of signal in this area sector 68 mohali punjab. I have complained on 14 march 2018 but no response from airtel. No team has visited. Please resolve the issue or else we will have to surrender all the numbers of airtel in this area and switch to other company. Further i am not going to pay the bill due to no service /poor service. Hope you will resolve speedily. Airtel service had no problem in past was very reliable, only now past one month this problem has been experienced
                                      Airtel customer support has been notified about the posted complaint.
                                      My Airtel number [protected]. I receive messages saying Value added services are being activated. But I never request any such services. Dear Airtel, why it is happening. Because of fault in your system why customer should pay more money?
                                      1. Correct your system
                                      2. Return the money to customers, which was wrongly charged.

                                      Regards.
                                      Sir,
                                      I dnt no ma lapu number ad password... How to login in Mitra app... Plz help me sir.
                                      This Ma number : [protected]
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                                        S
                                        Somnath Basu Sarbadhikary
                                        from Kanchipuram, Tamil Nadu
                                        Mar 16, 2018
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                                        My mobile number is [protected] of kolkata sim given at thakurpukur airtel office for postpaid to prepaid on 5th march 2018 but still remains inactive. I am now at karnataka belgaum and mate several airtel stores but in vain. Now this is my complain that in 2018 technology so developed but still i am facing absolute harassment. Please look into the matter and solve earliest
                                        Airtel customer support has been notified about the posted complaint.
                                        Mar 11, 2018
                                        Sahilraikwar 's response
                                        sahil
                                        Mar 17, 2018
                                        Updated by Somnath Basu Sarbadhikary
                                        I lodged my complain yesterday now I only addy alternate number through which you can contact with me the number is [protected]
                                        Mar 17, 2018
                                        Updated by Somnath Basu Sarbadhikary
                                        I submitted my documents to changeover my postpaid mobile number [protected]
                                        To prepaid to thakurpukur airtel store on 5th march 2018 but most unfortunately it is still inactive. Now i am in karnataka but my sim of kolkata. My alternate number is [protected]. You are requested to solve my problem at your earliest and make free from absolute harrasment.in 2018 when technology is advanced but it is most surprising that i am facing this type of problem
                                        I m airtel customer [protected]...some days I have face problem of message sending fail every time...pls solve that my problem and give me solution...on my E-mail I'd [protected]@gmail.com
                                        Sahil
                                        I got ported up my Aircel sim 10 day's before. They said it will get activated after a week.. But the sim was not yet activated And That's my personal sim all my contacts are based only by that number. What do i do now
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