Airtel Complaints & Reviews

I have raised multiple complaint to airtel resolve issue. Still now we are getting less than 1 mbps of speed in krishanagiri district 4g airtel data.
Intermediately mobile data got disconnected. After multiple times only able to test the speed of the internet through speed test.net. I have raised this issue in october month after that in december now its been february.

Hi team,

I am writing this email regarding my mobile network. My mobile number is[protected].
I have ported from vodafone to airtel on 29th of january 2018. And my vodafone network has been disabled from feb 5th.

When i inserted my new airtel sim to the mobile, i am unable to find the network. As the network symbol is showing as blank. If any one tries to call they are getting the message as - "all the incoming calls has been barred". Even i am unable to call any one.

I have given multiple complaints in garudacharpalya airtel store. But there is no response from them. I am facing very difficulties with this airtel sim card.

I request you to an action on this and let me know where the issue is from.

You can reach me on my alternative number at - [protected].

Kindly look into priority and help me on this.

Regards,
Shwetha,
[protected]

Its been a month iam facing the problems while making a call, always i have to dial a number around 3 times, then the call gets connect, suggest me what to do, this the first time and last time iam writing here, network is to poor, vashi navi mumbai near station above joyallukas jwellers and also in sector 6 vashi. I always call your customer care to ask them they always suggest me remove sim and insert it, but doing it many times still the same problem.

Suggest you to look into this matter, other wise will change the network as i am having around 20 connections in my home that too post paid connection.

Awaiting for your reply.

Thanks

Anirudh salvi
[protected]

[protected]@gmail.com

I have been using airtel no: [protected] since five years.in the same phone elephone p8000 in other sim slot bsnl is working. But suddenly from 06.02.2018 showing "no service". Also i tried in other xiaomi mi5. But still the sim is showing no service. It gently requested to resolve the issue and give me the explanation of why it happening though there is still balance amount in account.

1) airtel offered us office internet plan by saying that upload speed will be half of download speed and we opted for 2mbps/ 1mbps plan.
2) but till date upload speed never achieved more than.45 mbps
3) when i complained then got the reply that 1mbps is not technically feasibile in my are i. E. Office internet paln is not possible and they can convert it into normal broadband connection.
4) when i asked for the return of amount charged by airtel from last one year for office internet and rs 5000/- as installation charges than no repl received.
I have escalated this issue to nodal officer, mr gopal vittal and mr sunil mittal but not getting any response.

It seems that airtel is cheating the customer.

Due to your technical problem extra wrong charges added to my bill amount.... So please viewed up wrong charges amount.. And also viewed up late payment charges.... Otherwise i cut the connection immediately.. My airtel no [protected]

I am writing this email in response to my complaint regarding network issues am facing in my location and every where i travel. I spoke with different customer care persons but all of them promised like it will be resolved in 3 days, 1 days and even the last agent told that it will be resolved in 2 days and i will get a call from network or backend team but those 2 days are over and i didnt get any call nor my issue is resolved. I am facing this from past 6 months from the time i bought my sim. Even i took duplicate sim and i followed all instructions given by customer care persons like putting the sim in different phones and changing slots but nothing worked out. The signals are very fluctuating and there wont be complete signals available and due to this call drop will happen and when i turn on internt i get only 3g even if the area covers 4g. I am very unsatisfied with this and the way custom care people are handling this issue. I told one of the person to take a complaint he told he will but he didnt. This is person id with whom i spoke for the last time that is 2 days back "[protected]". I have got messages from 247 for facing network issues. Nothing has been done till now. So am raising a complaint.

Dear team,

I'm one of your customer for airtel prepaid from last 8-9 months. I have great experience with you earlier but from last some days approx from last 20 - 25 days i observed many issues regarding your networks. Most of the time my call is not connected to any one and i have also 1 no. Of vodafone at the same time when i dialed from the vodafone call connect easily without any problem. Because of this i have to used my voadfone no, instead of airtel. This is not an update of any particular area this condition is belongs to any where and some of m, y friends also face this issue. As airtel is the no. Brand and i doesn't expect this type of service from you. Please check as update

Airtel no - [protected]

Thanks
Aman jain

I have lost my phone yesterday afternoon. Incall airtel customer service today at 10am to block my sim card. An executive named pravin.
1. He denied to block my number because i couldn't give him the exact detail of my last recharge. Though the sim card owner name n address matched. And not only the last recharge but last lapu recharge he wanted. Whereas, i have told him that since long now i have been recharging online and sometimes i may take credit.. And the usual recharge amount is rs100/200. But mr. Pravin was least understanding n helpful.
2. He was very rude as i asked / tried to convince him that yes i am the rightful owner of the sim card i want to block n kindly do so, so that it can't be misused.
3. Clearly denied to block it.
4. My point is, if my name n address matched... Is it not enough? How can someone remember the last lapu recharge or any recharge for that sake, if it is not memorable or significant for some reason?
5. Why was there no alternative ways to verify if i was i... N i was not lying.
6. N why the hell will someone block some number? Wont that fraud know that the actual owner can get that same number dim later?
7. And as airtel have denied to block my sim.. If anyway my number is misused who will be responsible? And simply don't understand why can't you block it just bcz the last recharge i m unsure of? This is ridiculous!

For the first time now i have found airtel to be so unsupportive /unfriendly to the customer. While all my family members have been using airtel all the while.
If you look into this matter i will be glad!
N no customer needs to go through this almost an add on harassment because we approach the service only when we are in a tiff already. N i do have problem with mr. Pravin/anyone who does this kind of behaviour.

I get a message that i am using whatsmob and that's why my balance is deducted,,, and they deducted 75 rupees
From my account,,,,, when i am not select this service,,, please hlp me,,, i want to get my money,,, my ph no is [protected]

Plase

Dear airtel team,
I have lost my mobile. With airtel sim last night 7/02/2018. Please block my number as i have my bank accounts connected with the airtel sim from many years. I dont want to make anyone misuse of my sim, as it is highly important for me and my family. My mobile is stolen but sim card contained all details of my banks.
Please do it asap.
Thank you!

For the past few weeks the 4g hotspot is not working in roaming. It only blinks red signal whenever i switch it on. I did recharge the internet packs and also i have recharged the sim with some top-ups. I tried switching it off and on many times but it's not working. Earlier it used to work somehow in roaming but now it only blinks red signal and couldn't get any signal. Kindly provide me with effective solution asap.

Hi,
I'm trying to switch my airtel number to other network. But i received "message not sent". I tried in different handset to send the message but i'm getting same message. When i contact customer care they asked me enable premium messaging service, but no use because it was already enabled. I'm facing this issue in all 4 airtel numbers in home we use.

Please check this and help me

Thanks
Raja g

Hi
How are you
6 month ago i had submitted my complaint on airtel cause i did not have to get network so i did not make any call so but still 6 months airtel person tells issue will be solved within 4 days but till yet i did not get solution and the customer care people does not have manner they don't have to talk sense with costumer so it's my humble request please solve my issue
And for god grass don't do like this and don't cheat to people otherwise your company will not stay a long time

I am currently having an airtel postpaid connection with rs. 499 monthly rental plan. I had given a request on 06.02.2018 for porting my postpaid connection to prepaid connection.
In this regard a local reference's mobile number was sought for verification which was duly provided.
However, today i received a message stating that "dear customer, verification with your local reference for airtel mobile [protected] could not be completed successfully. Your request for new activation has been closed."
On enquiring with my local reference i was informed that he never received any such verification call.
I have already raised a complaint regarding the undue hardship caused to me for porting my postpaid connection to prepaid. Please clarify the status of my request at the earliest.

Hi,

I am using airtel postpaid sim and i have made excess payment of Rs.12000 on 29th Dec 2017. So I raised the request to refund the excess payment and still now I didnt get the clear status of that request and whenever i called to customer care, they are asking me to give 2 working days to process the request. But days are passed and am not getting any clarification. Kindly do the needful as soon as possible.

Thanks
Muthu Krishnan
[protected]

Hi team,

I need the call details of december 2017 to january 2018.

The call details are very important so i
Need it as soon as possible.

I have to provide it in my office due to some urgency.

I hope the airtel team will not disappoint me and i am a customer of airtel.

Prepaid number [protected]
Name qamer ahmed

Thanks and regards
Qamer

Suddenly Rs. 20 deducted for Hot Chilles. Airtel always finding a new way to earn money from customers. Don't steel from customer pocket instead beg somewhere with your customer service team.

I have purchased a 448 plan for my prepaid number on Nov26th. The transaction said it was not successful. so I did the recharge again the next day and it went through. When I checked my bank account...it deducted for both unsuccessful and successful transaction.

I called customer care immediately and they said that they cannot reverse the amount to my bank but they can give me a credit in my account for me to use once the 448 package validaity is over. Validity expired on Feb 5th and now I called to recharge using the credit and they said there is no credit and it doesnt show that I talked to the lady manager and no details. The floor manager in spendid towers, begumpet was so rude that he refused to connect to his manager and refused to look int othis issue. He continuosly said the same statement "i understand your issue and nothing can be done and no one can do anything". I really need this resolved as it is merely a mistake on airtel's part.