Airtel Complaints & Reviews

Sir/ ma'am
I got a call from Airtel company for data entry job they asked me to pay 1000 rs it will be refund within 24 hr so i pay and after that I got call from admin office and firstly they also asked me to pay 1710 then 3520 the 5500 but they didn't stop and asked for 9000 then I said no so they are not giving me my money back. Please help me and return my money. I am facing many financial issues please return my money.

Maine 23nov 2022 ko Airtel fibernet ki booking kiya jisme maine Airtel ko 1501rs pay kiya tha Airtel ke service lagane wale aaye mere yaha or mana kar diya ki yaha fibernet nahi lag sakta hai uske baar jab maine unse pucha mera payment wapas kab aayega to unhone ne bataya ki aapka payment refund 24hr ke ander aajaye ga agar nahi aaya to mai aapko refund karunga
Kal
abhi tak mera payment refund nahi hua hai

Najaf hussain
Airtel Lide id 21-[protected]
Email [protected]@gmail.com
Mobile no-[protected]

Maine 23nov 2022 ko Airtel fibernet ki booking kiya jisme maine Airtel ko 1501rs pay kiya tha Airtel ke service lagane wale aaye mere yaha or mana kar diya ki yaha fibernet nahi lag sakta hai uske baar jab maine unse pucha mera payment wapas kab aayega to unhone ne bataya ki aapka payment refund 24hr ke ander aajaye ga agar nahi aaya to mai aapko refund karunga
Kal
abhi tak mera payment refund nahi hua hai

Najaf hussain
Airtel Lide id 21-[protected]
Email [protected]@gmail.com
Mobile no-[protected]

Now a days Airtel has become one of the worst telecom network.
I am missing very important calls, high rate of call drops and I have checked even though the network coverage is full on my phone the other end callers receive ' the no. u r calling is out of network coverage area' msg.
if i connect my laptop through wifi ( tried at my office and my home), the video plays second by second pausing each time for 3 to 4 sec and play for 1 sec only.

Kal humne ek d2h and broadband service puchase ki andheri chakala jb store se aur unhone hume bataya ki 4000 rs for 6 months service charge hoga we agree to this and we payed to airtel, uske baad unohne hume bataya ki aaj apka connection lag jayega but aaj pura 1 din hone ke baad bhi mera connection nahi lag raha hai ? unhe call karne par wo call bhi nahi uthate ya kab ayenge ye bhi nahi batate ?? agar ye service hai pahele din par toh aage kya hoga ?? aapko service dene me etna late ho raha hai toh pahele paise kyu lete ho ?? pathetic service...

It shows "Please enter a valid Airtel prepaid number" every time i try to recharge it

I live in Hisar, Haryana and for the past few days Airtel internet connection has been really bad inside my house. I cannot do anything, nothing loads no websites no videos nothing. I have tried everything, my settings are default and also contacted costumer support but still no solution. The only way to get the internet working is to get out of my house on the street. But this as well is only a temporary solution because after a few minutes it stops working again. Please help me fix this issue

I raised a request for shifting my Airtel broadband connection on 1st of December, 2022. I’m writing this message on 11th of December, 2022. It’s been 11 days and no resolution has been provided by Airtel regarding the same. I call them everyday and they say it will be resolved by end of day but no one comes. I’ve asked them to escalate the issue to higher level but no one is listening. I don’t know what else to do to make them respond to my request.

Dear Sir/Madam.

I was hospitalized in the month of June'22 and post discharge was asked to Work from Home.

Hence I approached for a Airtel for a Broadband Connection under Airtel Xstream Fiber - Basic + TV Rs. 699

An Executive by name Vijay was referred by one of the Manager (S Jayasankaran - [protected]) from Airtel Broadband Team located near Akshay Nagar, Bangalore.

The Executive finished the Document Policy, collected a Payment of Rs. 2001.17 and assured connection in the next 2 to 3 days which happened on 29th June 2022 (UPI/[protected] | airtel.[protected]@hdfcbank/Upi Transaction)

Till date i.e. 10th Dec 2022, I still haven't got the Connection nor a refund.

Hope some solution would be provided.

I reside in the campus hostel of Christ University, S.G. Palya Bangalore, 560029. The internet connectivity speed is pathetic and worse than 2g. I have complained numerous times beginning since June 2022 but the issue has not been resolved.

Hi we are writing from Orient cement pvt ltd .. we have 25 num of data cards,

from last few days we are getting only 2g service.
For daily work we need 4g which we are not getting.

Kindly look into this matter at the earliest ...

CONT: MR.RANJIT SINGH
MOB: [protected] / [protected]

Hi I have done recharge on Dec 7 for rs.100 the recharge was successful but it doesnot reflection in my airtel number and its was shoeing that the account was suspended may i know the reason why the account is suspended and i want like to get my money refund kindly refund the money or provide the service

My phone number is [protected]. My services have been stopped as Kyc problem since[protected] I have complint in Nizampet village Airtel Star in Hyderabad on[protected] It has been a week till now my problem is not solved. Which store should I go to?

Respected sir/madam

Myself Shriom Sharma, Ported my VI mobile number [protected]
From VI to Airtel and it was activated successfuly on 18.11.2022 but after one week i got a message from Airtel (quoted in " ")
""नमस्कार! आप पुरानी सिम का उपयोग कर रहे हैं और आपकी सेवाएं प्रभावित हो सकती हैं| अपने एयरटेल मोबाइल पर बिना रुकावट सेवाओं का आनंद लेने के लिए अपने मौजूदा सिम को डाटा सिम में अपग्रेड करें| नज़दीकी एयरटेल स्टोर या रिटेलर पर जाएं| यदि कर लिया है तो अनदेखा करें|"" and the very next day my number stopped working.

I visited the Airtel store for sim replacement but the executive said i will have to pay Rs 50 for sim replacement.

Airtel is doing cheating with its consumers by selling the older SIM cards and they stopped services illegaly. Even in your forum there are a lot of complaints of SIM cards deactivation in the November and December of 2022

In general public interest I am submitting this complaint and request to please take strict action against Airtel company.

With Best regards

Shriom Sharma
[protected]
[protected]

Respected sir/madam

Myself Shriom Sharma, Ported my VI mobile number [protected]
From VI to Airtel and it was activated successfuly on 18.11.2022 but after one week i got a message from Airtel (quoted in " ")
""नमस्कार! आप पुरानी सिम का उपयोग कर रहे हैं और आपकी सेवाएं प्रभावित हो सकती हैं| अपने एयरटेल मोबाइल पर बिना रुकावट सेवाओं का आनंद लेने के लिए अपने मौजूदा सिम को डाटा सिम में अपग्रेड करें| नज़दीकी एयरटेल स्टोर या रिटेलर पर जाएं| यदि कर लिया है तो अनदेखा करें|"" and the very next day my number stopped working.

I visited the Airtel store for sim replacement but the executive said i will have to pay Rs 50 for sim replacement.

Airtel is doing cheating with its consumers by selling the older SIM cards and they stopped services illegaly.

In general public interest I am submitting this complaint and request to please take strict action against Airtel company.

With Best regards

Shriom Sharma
[protected]
[protected]

UPC CODE ( VH197178 ) was valid till 15.05.2022 till 23:59, I made a port request around 16:05 hrs of 15.05.2022 but VODAFONE IDEA rejected my MNP request. I contacted customer care number 198 and the representative said that my UPC code expired on 14.05.2022 (I can provide call recording).

For more details please check the attachments.

I request you to please take strict action against Vodafone IDEA for rejecting the MNP request wrongly so that they don't do this kind of illegal activity.

Please help!

Shriom Sharma

Dear sir/madam.

Self visiting kSA. I am postpaid user and equired before leaving country about charges. They told no untill i utlize somthing.
I have not given any request nor contacted for this service.
They activated the services auto matically on one day charges 649 and keep on doing it to bring 6032/- bill.

As i got message i already intamted and enquired they said no but they said there were no active packs.
My number[protected].

They not responding to messages to rectify.
I want to port from airtel to other network.

Kindly request to waive off the automatic activated pack charges.
Airtel is simply looting in the name of auto activation for postpaid.

Thanks and Regards
Jagadeesh

I have been following up for this compain since[protected] with everybody possible in airtel. Nobody seems to to interested in retaining customers. My line is dead since[protected] compain no is [protected]. To top it all i have been charged for the whole month when my line is dead.
Nobody has the decency to reply to my mails or call me.
Absolutely pathetic service – airtel is taking big about 5g,
first provide the basic connectivity without breakage and then talk about going 5g

i have even asked for changing my connection from copper coonection to fiber optic connection, but even request is left in the dustbin.

I have recharged with 699 on my Airtel prepaid number and as it was mentioned in airtel app and on web one can avail the benefit of Amazon prime for 56 days with this recharge but i think that it was just to mislead the airtel users as the prime benefit that has been provided to me is of mobile edition which is nowhere mentioned in the description of the recharge but for other recharge of rs 3359 it has been mentioned that prime mobile edition will be provided once recharged. Kindly refer to the attached screenshot image for the clear picture.

I have written multiple mail to the nodal officer Airtel Delhi division and also talk with customer care multiple times but they are neither responding to my mail which i have sent them on 4th December 2022 nor the customer care is providing any resolution.

My Airtel SIM/number which I am using from 10 years, suddenly stopped, and shows no service. I asked customer care they said the number is on someone's else name and we have to move to postpaid to get the same number back. I have business network connected with this number from years.

My alternate contact number: [protected]

Airtel you need to resolve this problem asap.

Thank you in advance.

My 8-year-old working Airtel number was suddenly disconnected on 1st Dec 2022.
There was no notification, no call or text regarding the same.

The first day (30th November) my outgoing was stopped, and the next day everything stopped, and the network was gone.

It is causing me a great deal of inconvenience as it was my primary number that was always recharged on time. My bank accounts, credit cards, office work, and government documents are all linked to this number. As a result of the OTP/SIM issue, I cannot use payments apps/UPI or make any online transactions using debit cards or credit cards.

Long follow up with Airtel so far:
The day when it was disconnected last week, I immediately contacted the customer care 2-3 times but they gave random reasons of damaged sim, recharge not done, sim version is outdated, document problem etc. and asked me to visit the Airtel store only.

I visited the nearest Airtel store which was 25km from my home on 2nd December but didn't get any help saying 'Sir is not available'. As my everyday life is getting impacted without my SIM not working (no OTP for banking or other transactions), I visited the Airtel store again the next day (3rd December).
Today I was told that my number is not found in their database and permanently disconnected and nothing can be done now. When I asked what the reason was, they said they didn't know.
I asked what is the solution now, they asked to purchase a new number.

I tried customer care once again in hope to get some help but again they said the number is permanently disconnected and they can't find it in their database and nothing can be done.
I trusted Airtel over all other operators but looks like I was wrong, so wrong. Not expected this kind of service from Airtel.

I need my same Airtel number back!
Airtel is not understand the problem here, I have always recharged my number on time and using it since 8 years, not sure what happened at their end and they disconnected it without any notification or reason.

This number is linked with everything in my life and I can't buy a new number again and go to banks/offices to link the new number.
I'm also afraid of the SIM cloning case now, this number may be allotted to someone else and they may use it to withdraw money from my bank accounts.

Please help to check this issue with priority.

I see few other complains as well here which looks like exactly same issue,
Not sure how many people are suffering because of this irresponsible act of Airtel.

https://www.consumercomplaints.in/airtel-15-years-old-active-phone-number-sudden...⇄

https://www.consumercomplaints.in/airtel-prepaid-numer-auto-deactivated-without-...⇄