| Address: Karnataka, Bangalore, Banashankari brance |
My wife's sim lost network suddenly, i tried on different phones, but no hope, one of my friend said that the sim card may be old and needs replcement. I took a half day leave from my office and visited airtel service center with all the wife's documents, to get the sim changed, the airtel person said that i have to bring her in person to take a live photo of her, as it is needed.
the next day my self and my wife took half a day leave from office and went to airtel service center, this time he wanted all the documents in orginal, we had all the pan card, Dl in orginal but aadhar in photo copy. he said he can't do and sent us back to get the orginal copy of aadhar, . in this process, we lost our full day lose pay from our office and fight started between us, and finally we disposed the sim card and took Jio sim.
Conclusion :
even in the airports or railways we just need PNR on phone and any one id card.
why is it so complecated in getting the same number sim card replaced from Airtel.
Thus i have sworn not to get airtel service of any kind and suggest my friends, not to go for Airtel.
Airtel customer support has been notified about the posted complaint.