Airtel Complaints & Reviews

I did a recharge 118 data pack and the amount was deducted but the data never showed up I did my recharge on 26 may 2022 the order id is[protected]

I recharged my mom's number through Airtel thanks app on 28/5/2022. The amount has been deducted from my account but the recharge hasn't been reflected n she's unable to make calls or receive any calls. Do the needful as soon as possible.

Hello Airtel,

Despite raising service request and mailing to nodal and Apellate its been more than a week and still no reposnse. All I get is a template mail that we are working on it.
I didn't seriously expect this from Apellate team too.
It was mentioned that it will be addressed in 48hrs and its been more than a week.

service request id: [protected]
instruction id: [protected]

Had taken a Airtel postpaid broadband service. However, due to bad service, I wanted to close the account and I submitted a request for the same. I also paid the outstanding amount. This was on 19 April 2022 at their SD Road branch, Secunderabad. They submitted the request, asked for the OTP and also I paid the outstanding amount. However, the account was not closed. Post this, I submitted multiple requests, but nothing happened. I was shocked to get another AIRTEL bill and so I again went to the office and raised another request. They promised to send someone on 27th April. However, as usual, no one came.
It seems that Airtel indulges in such unethical practice of forcefully charging customers for the accounts that they wish to close by keeping the accounts live.
As I had submitted the request on April 19th, I refuse to pay the outstanding bill for this month, May 2022, This is totally fraudulent practice of AIRTEl.

Hi Team,

I have registered for DND services. But I'm frequently getting unnecessary calls and Message. Airtel has provided worst DND Service. I have fully fed up with this promotional Calls and messages. Tried to register complaint at the airtel but it doesn't work.

I request you to take necessary action to stop those calls and messages.

Dear sir/Mami,
Jaisa ki mera naam indramani Parham hai.
Mai[protected] ko morning me Airtel Company se teen baat 1000×1000×1000 purchase lapu balance lene ka kosish Kiya.
Mere account teen baar balance deduct Hua.
But 2 Baar mere ko balance nahi mila Magar mera Paisa deduct ho Gaya.
Hamne Airtel se baat bhi Kiya who kahte hai.hamne Refund kar Diya
Magar mera Paisa humko nahi mila.
Up id[protected]
Aur dusra upi id[protected]
So please refund my amount.

Date[protected] makeing recharge yesterday mobile no [protected], this mobile msg not received and plan not activated plz give me solution

We have Airtel TV subscription at home for TV viewing. Since the last three days we have been complaining ( complain no 64386154 dated 28th May) as most of the channels do not work. The service person, Tinku fixes it and within a couple of hours it's back to not working. There is no permanent solution to this problem, as this is a daily occurrence. The service guy gives empty promises with the same result every day. The next day's complain no is 64416867. It's 30th May today and we are back to the same scenario with a new service request 64577343, TV is not working at all.

Can Airtel please sort it out or should we switch our cable TV provider? We just wish to have uninterrupted TV as we are paying for the same.

I am facing network issue at my home location any floor from last one year and submitted multiple complaints for the same but no resolution provided and I am getting frustrated day by day.

Mobile [protected]
[protected]
Not use this number 2 year but company not parmanent deactivate .
please deactivated this number my id
my id all reddy 12 number .

I came to UAE in October 2021, I was recharging my mobile +91 [protected] with monthly top-ups etc. I didn't faced any problem regarding the services and network. Since months my works in India was going smoothly as I Received SMS and OTPs. But Instantly from 5 days I'm unable to receive any messages on my number. I told one of my relative to visit the nearest AIRTEL office, But there they said My sim is in active mode. Here in UAE its not working. I have no idea regarding this. I'm perplexed whether my sim card blocked, stopped working or facing network issues. Kindly, I Request you to resolve this issue from there as I'm not going to visit INDIA for next one year.

There are two Airtel Broadband junction box installed on my boundary wall. These boxes were installed without my knowledge.

It is requested to remove or shift the Airtel Broadband Junction Box at the earliest. Else, I will have to cut the wires.

Gaurav
[protected]
O-36, South City 1, Gurgaon

Since last month no TV channel is available. Request had been raised for the same, but it has been marked as resolved without visiting my place. Post that we were watching only OTT channels, as they were working. On 25th May, my account got suspended and I recharged it. Post that on OTT channels, it is still showing Account is suspended although on phone app account is active. For the same multiple issues, a request is raised again on 25th May. Engineer visited my place without informing me in advance and I was out of home, I asked him to wait for 10min and after 10min I called him back but he didn't answer the call. Considering your SLA as 24 hours, another visit scheduled for 26th May 11Am, but no calls and no visit till now. A disconnection request was raised on 26th May itself, but it got cancelled without informing me that you guys are cancelling it although the service request is still open. After a lot of conversation with one of the supervisors, a disconnection request is now finally raised.

I would like to inform you that this is the service you have now and on top of it, an additional visiting charge of Rs 150/- you guys ask. Is it a kind of joke???

Now that the requests are not getting resolved even after 4 days, and your agent is asking for more 24 hours i.e. 1 more day. I don't have that much patience. I simply want my refund after disconnection as well as the compensation of my phone bills for calling you almost 30 times during these 4 days plus my security amount (mentioned on the receipt) plus the remaining balance on my setup box.

I hope that you can do it instead of fixing the tickets raised.

I recharged the prepaid plan for an annual subscription of 2999/- using PhonePe on 20 May 2022 at 12:47 PM with transaction ID- NX22052012465711989526041 and Airtel Prepaid reference ID [protected]. Money got debited from my bank account but Airtel never recharged my plan. After the suspension of all incoming and outgoing calls and data plan, I had to go for an emergency recharge of 500 talk time and 148/- data plan. I had the worst experience in trying to raise the issue with both Airtel and PhonePe.

’m retired senior officer of RBI Bhopal. I had this number since 2009 given by RBI and after retirement continued it . Later I transferred it to Delhi where I settled after retirement and only last year, on the coercion of a relative to help one boy in Jio, I ported to Jio but was not satisfied and then went abroad for six months. The same boy who asked me to port, kept on telling me that I can recharge it on return but when I came in May, they told it has gone back to Airtel Bhopal and that I should go there to get it activated. Sir I’m a senior citizen lady, very much in need of that number which is linked to everything and all relatives and at this age very difficult to go through the turmoil. Now they are telling it has been deleted . Please therefore help me to restore this number as may be postpaid connection so that I’m saved of the harassment. The boy and that lady who caused this are not contactable. In view of my such long association with Airtel and my husband has two connections of Airtel, and your RBI relationship, kindly as a very special case and as an act of human kindness please reactivate this number at Delhi so that further trouble is avoided.
Kindly help.

I had taken a Airtel postpaid broadband service. However, due to bad service, I wanted to close the account and I submitted a request for the same. I also paid the outstanding amount. This was on 19 April 2022 at their SD Road branch, Secunderabad. They submitted the request, asked for the OTP and also I paid the outstanding amount. However, the account was not closed. Post this, I submitted multiple requests, but nothing happened. I was shocked to get another AIRTEL bill and so I again went to the office and raised another request. They promised to send someone on 27th April. However, as usual, no one came.
It seems that Airtel indulges in such unethical practice of forcefully charging customers for the accounts that they wish to close by keeping the accounts live.
As I had submitted the request on April 19th, I refuse to pay the outstanding bill for this month, May 2022, This is totally fraudulent practice of AIRTEl.

Airtel is not providing good network at my place, I have raised multiple complaints but no resolution. No option to reach out customer care, no callback from them for complaints raised. Airtel not letting me port out, whenever I try I get response “ UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.” Need urgent help!!!

Airtel service was pathetic and I was a black customer had asked to cancel broadband service and applied for act paid them the money airtel called and promised to rectify and provide good service. After that it’s been 2 weeks nothing works and my new act connection is also cancelled and waiting for refund. They should stop such games

I'm using airtel postpiad since one year always i pay my bills after checking the generated bills carefully by knowing my usuage and limit of the given service on MAY26th i got a fresh bill with statement with add on charges and GST i haven't used any add on service last month but the bill generated with a wrong statement how can i pay without explanations im strictly complaining this issue to consumer portal to interrogate

Hi,

I have requested for a new Xtream Fibre broadband connection 200mbps plan 999/- on 29th April 2022 for which i have paid 3 months ARP. But as i understood I was being cheated by providing the DSL Copper connection with a poor speed of 40mbps. Due to which I had to face poor broadband connectivity and other unfavourable circumstances.

I requested to withdraw the connection on 6th May onwards and and refund of 3 months of Rs 3540 which has still not been resolved till date . I have been continuously chasing on customer care and escalation team is just taking this as an added advantage.

Fiber: [protected]_dsl