Airtel Complaints & Reviews

My Airtel network is not working inside my house I can't make calls and receive calls but got good network at outside the house, download speed is also good.

Our two mobile nos in vodofone. [protected] and [protected]
last lockdown we mnp this vodofone number to airtel prepaid. On that day govt announced lockdown and all shops are closed. After normalising the situation we go to the, mobile operater but the operater said it is not in our server and we cannot do any help regarding this issue. In our company is the base number and operate various departments.
Kindly request you to retain the above number to us.

Got a message of activating [protected] to my number. But we haven't applied for it

Last five days - my mobile phone not getting a signal. Please help to solve the issue.

I was having a broadband connection but on April 28th, 2022 I requested to disconnect the connection for that I requested a call on the airtel thanks app after that the person who called me told me to pay the outstanding amount which is around 290 rs., I paid that but even after this the calls from airtel continued and asked me to retain the connection but I refused they didn't disconnect the connection and I got the bill for April of 495 rs., I raised this on airtel customer care on the 29th of May, 2022, and asked them about the bill and told them if this is necessary I am ready to pay the bill but please let me know if this mistake is from your side, they told me we will connect but they didn't connect and my bill is just increasing day by day with the due amount.
I want if this bill is legit to pay by me then please let me know and please cut the due amount.

Hello,

I raised request for my Airtel broadband and the the service was disconnected in April 22 first week, the technicians came disconnected the cable and took the router. they disconnect only if there are no dues to be paid. So there were no dues from my end. Later in May i receive bill for broadband which i didnt see and continued to get messages in June. It was because they did not deactivate the account. Their 121 call centre is pathetic, everything has to go thorugh a supervisor who is never available after waiting for half an hour on call. After making 4 calls and waiting caught hold of a supervisor and only thing they do is apologize and promised the back end team will look into it and noting has happened till now. Even no confirmation about about my disconnection request or any kind of communication. Even their twitter support is not helping.

I need help my account no is
[protected]_kk.

Please assist.
Mahesh

Internet is not working from past 10 days and I have raised a complaint in app and also I have contacted customer care today and they are giving very negligible answers that they are going to resolve it by 21st of June. I have been depandent on Airtel network internet for my office work since I'm in wfh and who is going to pay for 10 days where I was not able to use the internet service? Because of this I paid extra and using internet from Jio.

I recharge a Airtel mobile number [protected] . Recharge on two credit cards . So I kindly request to refund my amount . Amount is 399 .

Thanking you
Your faithfully
Jigmet stanzin
From leh Ladakh
Contact number [protected]

I'm trying to PORT from Airtel postpaid, I'm trying to generate UPC, but it does send the UPC code, on trying again it says UPC generation already in process. I've paid the bill in advance still having the issue.

How to get refund from AirTel on failed transaction?

Sender's phone number: [protected].
Amount: K 2060.
Transaction date 1st May.
Txn. ID: MP220501.0029.G87405.

It's our Zambia customer's account. I'm Chinese company using FlutterWave to receive their money. FlutterWave said they didn't receive the money. And the customer's account has been detected.

I've been in contact for 7 weeks with Airtel Zambia, they are very arrogant, don't reply to messages, don't solve problems. They are robbery

Complaint using the Airtel broadband post which they have assigned a technician visit to premises to attend the issue and which hasn't happened and no one even approached me or called me to tell the reason for disconnection, and this irresponsible act is been carried out till 6 days, they always tell they need next 24 hrs to solve the complain and every time my complain carry forwarded, already 6 days, no Internet still they are telling give me the next .I have called couple of time's to Customer care for an update and fix of my issue and I haven't received any call nor update on resolution...they only play the pre recorded message and that’s the way of
Customer satisfaction, listen only to pre recorded message

I accidentally recharged a no. Instead of my brother no. This is what happened today, i was using IMobilepay, they suggested to contact operator. The text services says that
“you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
The no. I recharged was: [protected]
Right no: [protected]
Transaction id:
Amount: ₹299
Date: 14/06/2022

Network speed is too bad, even if we connect one device also

The Nodal Officer,
Dear Sir/Madam

I wish to inform you that I am customer of Airtel since last 10-12 years. Now I feel that the relationship with your company is not worth any more.
I have subscribed to 8-10 numbers under group scheme.
Regret to said that from last 1 months, we are facing severe problem of frequent disconnection in airtel broadband[protected]_dsl-Fiber and [protected]-Landline),
Since May 2022 to June 2022, no connectivity for almost 10 to 12 days a month. We are lossing urgent office work due this problem. I would like to request you to please forword my concern to the Airtel concern Authority & give us solution. I would also request for waiver which we are paying without any usage of internet on these sites.
Numerous complaints to customer care 121, have gone unheard. The list of all the complaints I am sure will be available on your systems. I have raised lots of complaint against it but no action proceed.
No proper helpline service. No technically efficient personell to give proper information on connectivity. What is this?
It has been a frustrating thing for me to find out the worst service provided by Airtel where they remain cool with closing the tickets without closing the issue and at the end of the month they will send a bill for the service which i haven't used properly.

Need some urgent resolution towards this.

Actually last 5 years im using airtel sim and same mobile number +91 [protected], last 1 year i was in dubai, when i was came here i faced lot of problems in my mobile sim,

the network is poor here no signal, if activate roaming also does not supporting, i feel very bad using airtel services.

the worst things is they dont have proper email support,
when im sending any reporting message they some time didnt reply also resoolve als,

o kindly take my action to solve this issues

+91 [protected]

I accidentally recharged a no. Instead of my no. I was using google pay, they suggested to contact operator. I have sent a sms as well for WRR reversal of recharge. The text services says that
“you are not authorised to use lapu reversal service. Please contact to circle coordinator.”
The no. I recharged was: [protected]
Right no: [protected]
Transaction id: [protected]
Amount: ₹155
Date: 14.06.2022

I tried everything with Apple support but iMessage cannot be activated for my Airtel sim card. The issue is from Airtel’s end. However, there is no way of talking directly to a customer care executive with Airtel. I tried their app and automated customer care number, but it doesn’t address my issue.

To Airtel

DEAR Sir.
My airtel no: [protected]
I have mistakenly recharged the wrong number [protected] Rs. 455/- on 1st June.
i called customer care told my mistake to your people within ten minutes. They said with a week will refund the amount.
till now it has not updated.

and then I tried sending an email to airtel support and also visited the Airtel store to reverse the recharge on the correct number, but no positive response was received.
please do the needful.
Narain

Dear team,

I am getting multiple OTPs from ZetaMB senderID as mentioned in screenshot. Please mark it as a spam, stop SMSs with template mentioned in screenshot and consider this as a written complaint my me to service provider Airtel as I've not subscribed anything to get these kind of SMSs.

Please stop these sms on atleast airtel network.

I am having airtel post paid and broadband fiber connection. My fiber network is down from and till date airtel is sending messages that so and so engineer will visit, it will get resolved but, till date it is not yet resolved.
There is no direct line to speak to customer care of broadband, i need dial to postpaid and then get trasnfered to the broadband customer care.
I have spoken 3 times with the customer care, but there is no use. Still getting the same messages and no one is visiting to resolve the issue.
My mobile number: [protected]
broadband line :[protected]_ap