Airtel Complaints & Reviews

Hello,

I have done a recharge in my airtel fiber on 06/12/2022 of amount Rs 589 at 23:07:22 pm and the account number of my airtel XStream fiber is [protected] and location is in Haridwar.

On 13/12/2022, suddenly my broadband internet gone stuck and then I called to airtel customer care service, they told me that "Your payment has stuck in the gateway so we have reversed your amount to your bank account through the same gateway (GPay) which you have used, and you will get this amount in 5-7 working days." So, on 14/12/2022 at 15:37 pm I have done another payment through my friend's UPI whose Transaction ID is[protected] of same amount Rs 589 to activate my internet and internet got activated.

Then I have waited for 8 working days for the refund which they have initiated on 13/12/2022 at 01:16:45 am according to the Airtel payment slip coming in the Airtel Thanks App (used for all the transactions till now). For the same concern I have checked my bank account history, but I don't receive any refund till now, after that I have raised this issue in airtel customer care service as well as my bank (ICICI bank) customer care service, so from ICICI I have received a mail stating that "Your transaction on 06/12/2022 have successfully credited to your beneficiary account"

After that I personally wrote over 50 emails to different departments of airtel and I called more than 30 times to airtel and spent my 1hour 30 minutes daily to reach out for my solution, every time they gave me the transaction ID of the refund but there is no concrete step taken till now, everyone in airtel just delegating their work to another person and no one is taking the responsibility.

So last week I have received a call from their side by a girl named "Deepika Thapa" and she stated that SIR YOUR EXTRA AMOUNT IS ADDED TO YOUR AIRTEL WALLET AND IT IS ADDED IN YOUR NEXT PAYMENT SECTION, but when I checked my airtel wallet it is showing only Rs 37.97 valid till 08/01/2023 and then she said that SIR IT IS A GLITCH IN THE APP RIGHT NOW SO JUST WAIT FOR 1-2 DAYS. After that I didn't receive any call/mail/refund/amount in wallet till now from their side.

So, this is my last hope to get my money back and also want compensation for my time and energy which I have put in this matter till now, I am hoping that I will get justice after applying here and I am attaching all the legal documents which I received from bank and from airtel also.

I Recharged With Unlimited Pack 128 Rsbut Not Able To Make Calls. Through Facebooki Was Told Again To Do Another Unlimited Pack To Avail Benefit. Also Appellate Has The Same Opinion. I Asked Why Again I Should Buy Same Pack To Use. They Are Silent. I Am Asking For Refund ( Through Internet Banking). Please Note
History: Prepaid 128 Rs For Calls Only On 4 Jan 2023 ( Transaction [protected])
Surprisingly They Dont Have Provision:

[1] Airtel Portal Doesnot Have Grievance Link At All
[2] 121 Failed On Above Subject
[3][protected] Failed On Above Subject
[4]Sms To 121 Not Successful No Provision At All
[5]Sms To 51234 Hopeless No Provision At All
[6] Nearest Store Locator Failed Too.
[7]Airtel Appellate Also In Sync. Have Unlimited Pack And Adviced Another Unlimited Pact To Use The First. No Answer From Them Too.
Evidence: Prepaid 128 Rs For Calls Only On 4 Jan 2023 ( Transaction [protected])
Cell Number Not Disclosed Here. Also Email Copy Of Appellate And Facebook Chat

My airtel Sim card from india is not showing any network here in dubai i have recharged with unlimited pack and still no change i cannot register my network with any of the provider here in dubai too, kindly take this matter seriously and please find me a solution for this, Thank you.

I have been using Airtel net pack of Rs 299 every month. But this time i.e. from 5th Jan. 2023 onwards, my daily data allowance of 1.5 gb does exhaust in half an hour of internet browsing. This was not so in previous months. I didn't pick up telemarketing calls from airtel and they have stopped calling recently. It seems in retaliation they have started to drain my daily data in too very short time as a marketing strategy. Please help me.

Sir, I am an unemployed University student studying in University, I do small odd jobs & earn money, plus my Dad's donated a little bit money to me from pension,

I paid money to Rs. 700 for my latest Airtel bill, the transaction failed

BUT AIRTEL/ONE97 COMMUNICATION LIMITED DEBITED MY MONEY FROM MY UCO BANK ACCOUNT, WTH?

I got an sms to my Idea phone no. linked with my bank account that Airtel/One97 communication debited account

I AM JOBLESS GIRL I AM AM UNEMPLOYED GIRL A UNIVERSITY STUDENT, MY FATHER IS HOSPITALISED, PLEASE DON'T DO THIS TO ME :( THAT'S MY SAVINGS

PLEASE DO SOMETHING PLEASE REFUND MY MONEY

Error message pops up every time I try to activate iMessage but it works fine with email, already contacted Apple and the problem seems to be on your end kindly look into it

I was recharge 1 year plan but last two moth I cant do out going or incoming call properly I was so many time compline by twitter call center i also mail in Trai but not any solution please do something my Contact number

Bharat padhiyar
mo [protected]

I tried to port my physical sim to esim and when i scanned the QR code it said it’s no longer valid. The physical sim network was also gone. And when i tried to get a duplicate sim card the airtel office executive said the sim card is on someone else’s name. I want the same number as I’m using it from over 10 years and i want to know the resolution for it as soon as possible.
Thank you.

Unable to make/received call, I am an international roaming USA, even i had multiple complaint via airtel app, but that will close after some time, but my issue still persists. every month i had paid 799 INR to make my number active, but i didn't get any benefits.

Ticket numbers:

1. ticket id: CLCNF3WST[protected]
2. ticket id: CLCNF3WST[protected]
3. ticket id: CLCNF3WST[protected]

This is in regard to my shifting request of my connection from Ghaziabad(UP-201002) to Saharanpur(UP-247001). I had purchased 6months plan on 04/10/2022. So after shifting my connection, this plan should have continued but I see zero balance in my account. So I had to recharge with a month plan.

Shifting request no. [protected] for Airtel Xstream Fiber no[protected]_dsl was registered on 16/11/2022, and on 18/11/2022 the connection was done by Airtel service engineer and new Fiber ID is[protected]_dsl.

Other Details:
Connection Holder Name: Ashutosh Dwivedi
Mobile No: 8**** ****0
Email:

Everything was setup already on this address as I was using the connection before September, so Fibre connection was already done. I had my router as well, but they took my old router and installed the new one. I informed them that for the very first time when I shifted the connection engineers used my old router, so why new one this time, they replied that this will not work.

Airtel customer care created the shifting request and I was told that no money has to be paid since you have a prepaid account, and your current plan will continue. But it is not the case.

As per the monthly statement from Airtel, I was left with Rs. 2258.21 balance in my account(Airtel Xstream Fiber no[protected]_dsl).

They accepted to refund the amount, but with more than 30 days they aren't able to do so, neither providing any reason for the delay.

They just reply that they are working on that with high priority.

I recharged my Airtel number but plan not activated I recharged with 455 plan
Please help me out of this trouble.

I visited Airtel office requesting them to unblock my lost+blocked sim. They charged me rs.300 to recharge and activate and gave me a new sim. They also collected my pan card and took my picture. It has been 7days and it is still not working. I have visited the Airtel office thrice till now. They keep sending me back saying it will start working in 4hrs. The employees are rude and incompetent. I need my rs.300 back at the least and want Airtel to compensate for my troubles. I am taking my business elsewhere.

Despite not using their service, Airtel has been fraudulently deducting my balance on constant basis. Have been following up with them but they have been least bothered even to reply back to my mails.

Dear Airtel customer service centre I came across an incident where my sim card suddenly stopped working on its own, I have been using this sim card for 8 years and i didn't delay any of its pre-paids, so i request the service centre to kindly reactivate it as it is very important.thanks.

I installed Airtel block box but there are so many issues with that. Persone who sold me this box promised for refund of there is any issue. But now he is ignoring my calls. I did so many calls on customer care they are not co-operate with me and After So many engineers visit, problem are same. I want my Refund of rs 1501 with Compensation of harrasment.

Dear sir/madam,
I recharged the wrong number on google pay. Please reverse the transaction and do the needful. I am attaching the details of the transaction.

Wrong number — [protected]
Amount — 1799
Correct number — [protected]
Operator transaction id —[protected]

I have 4 numbers all in airtel family plan. I am not able to call other 3 numbers from my number [protected]. I issued complaint with airtel about 15 days back and no response till now
I am able to call other numbers which are not mine

Please activate my airtel number-[protected]

Hi,
My name is Manoranjan Mohanty, I have an issue for document verification on airtel sim but when I submitted my document in airtel store. They said that you can not submit you can come tommorow it will resolve. Then they say that we need to tale a new sim with charge 100. Then after one day I come they said that sim data is not found we cann't do anything. Then I go to main branch of airtel store there also said that we can not do anything. We can do postpaid sim on that number.
But customer service said that we can do activate your with submitting document on airtel store. But They are not listning anytging and the behaviour of the staff was very bad. I was totally disappointed for this. My airtel payment bank also linked in this number and some balance also there. I also recharged in this number 3 days back.
Please help me regarding this
My mobile no : [protected]
Please look into this.
[protected]

My name is Manoranjan Mohanty, I have an issue with my airtel sim. It was a verification needed. But the airtel nearest store they have not verified my documents. So that my sim now showing not valid. I visited 3 airtel stores that are not resolved my issue says only we cannot activate your sim and their behavior was so bad. But Airtel customer service says that you can do this verification in the airtel store.
I don't what can I do and I already recharged my sim and my airtel payment bank also linked this number.
Please help me for this my Airtel no: [protected]