[Resolved] Airtel — Change of prepaid mobile ownership | |||||
I wanted to change the ownership of my airtel prepaid sim from my mother's name to my name. When i got in touch with airtel gallery or the customer care, i am told that i will need to convert it to postpaid to get the ownership changed. I don't understand the problem in changing the ownership keeping the number as prepaid when a simple mnp procedure to other operator will do it for me.in fact the gallery guy even suggested me to move to vodafone if i don't want to convert to prepaid. Was this information helpful? | |||||
Jul 26, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 25, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 19 June 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 5 Comments | |||||
Comments
I recharged my airtel number with 349 plan and data is not working daily 1gb offer) please help me with this
Reply
My sim card deactivation
My data connection is not working data connection no. is [protected]. my connection is in the name of pankaj mathur. i have paid bill on 5/6/2017 through net banking
I want to know my last month bill, i am unable make calls to any one so, kindly send my post paid bill for the last bill
Airtel Customer Care's response, Jun 20, 2017
Verified Support
Dear Customer,
This is with reference to your post, dated 19 June 2017 .
We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.
We look forward to receive the required details.
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post, dated 19 June 2017 .
We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.
We look forward to receive the required details.
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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