Airtel Complaints & Reviews

I have opted for Airtel broadband connection and i have paid 3400 rs after 2 months Airtel said this is not feasible in my area and i havent received money yet. This is pathetic service, without checking feasibilty why they have to accept money.

This is very worst user experience.

Regards
Raghu

1. This is to intimate that my device claim was rejected on 27 jun 2017 and i was told by airtel representative that my mobile set will be delivered in two days. But beyond my imagination, my mobile set is not delivered till now. There is no response on your customer care no 121.in fact after multiple trials of calling on 121, i could not find out which option to select for airtel secure or to talk to your customer care representative.

2. I have called six times to oneassist. Till 7 july 2017 they told me that my device will be delivered in one-two days. Now oneassist is saying that they could not provide any update on this and this is the responsibility of airtel.

3. Firstly my claim is rejected without siting any particular reason. Secondly my mobile is not returned till date, its been around a month. What an atrocious service by airtel. I don't know about oneassist but i am using airtel services for years. I have never seen such poor state of affairs till now.

4. Kindly deliver my mobile on updated address at the earliest.

Thankyou

Regards
Sudhir dhar dwivedi

I have deposited rs 11, 000/ on 31.03.2017 but till today deposited amount not showing in my mobile number. I have complain several times regarding this amount but problem yet not be solved. Lastly i will be lodge rti against your company. My mobile number is [protected]. I complaint several times in local airtel office, which properitor name is mr. Sharad kumar but not taking any response from their side.

My phone and sim works on 4g. Few days ago i had put the 399 pack for 70 days. Ive used this offer before also. And it had no problem. But now my data isn't working at all. It works on 2g network when i've paid for 4g network. I've got my phone checked it has no problem. I've tried calling on a 121 and tried complaining and it never works. This is very disappointing.

From: neeraj srivastava
96/8a, civil lines, jhansi, up, india phone: [protected], [protected] email:[protected]@gmail.com
Sir,
I have a connection of airtel digital tv id no [protected] at civil lines jhansi up east circle, on 29th june my tv shows no signal i contacted airtel digital tv office they send a technician he told me that your settop box is not working i say it is on garantee but he refuse and charged rs. 350/- for that after the same day once again my tv shows no signal i contacted many times today he came and took away that settop box so i am in great hardship and feels cheated by the local airtel authorityes and from 29th june to till now i am without tv kindly pursu my matter as no one lisining me as i registerd complaint twice of airtel voice system at last i am helpless and thinking to diversify any other brodecaster so help me please and inquiry the matter for charging rs. 350/- in garantee period also.
Thanking you

Neeraj srivastava
Date:[protected]

I had done a recharge on 5th july 2017 of rs799 but benrfit of this recgarge is not given by company till date. I told many time company customer care but my problem is not resolved. I told customer care on 6th july ref no - [protected] they told that it takes 72hrs to resolve after 72hours i call back but no response given they said for 24hrs more to resolve, when after 24hrs i call back they told more 48hrs to resolve the problem

Hi team,

I have taken the plan of 499, but every month i was charged for the bill of 800-900 rs. Since i have opt for the option of portability, i have recevied call from customer and he told me that since december i was paying 150 extra for 500 mb data usage charges.

This plan was activated my clicking on some pop up button, which i was not aware of. Neither i had received any confirmation call, message or email from airtel to activate this plan.

So how come without my permission you can charge me or active any plan??
After filing this complain again and again airtel is not ready to levied the charges and want me to pay for the whole amount. Can you please help me with this issue

Dear sir,
My self subrata santra & working at the wesman engg co pvt ltd. As per airtel's telephone, it was offered that my existing tata modem will be replaced by airtel modem at free of cost.in that way, i got the data card sim & no. Is [protected] on 24.06.2017. After that daily assurance on telephone that your modem will be reached at you immediately.
But unfortunately not getting the modem still now. I don't know why your team is giving wrong information & wrong assurance & wastage our time.
It is requested to bring back my sim card & return my documents.
I am getting the tale-phone call from airtel representative as follows:
1. [protected] (Mrs/miss piu...)
2.[protected] & [protected] (Mr soumya deep...)
With regards,

Subrata santra

Dear sir,
Despite repeated request you have forcefully shifting my billing from paper to e billing for my mobile no [protected]. Regarding this issue, we have talked several times to customer care but to no avail. This is my last warning to airtel to kindly put me in paper billing system and ensure that it is not changed without my consent. If you will not send the paper bill, i will port my no. To other operator. This is my final warning.

Kindly also ensure paper billing for my new post paid data card no[protected].

I am unable to contact airtel customer care. Presently no option is available to talk to customer care executive. No mail is available to send complaint.

We have a dth service bearing number [protected]. We have been complaining since last 2 months for the services

We have informed you yesterday to disconnect our services with immediate effect since we are not getting satisfactory solution to the problem.

Every other day, new person calls us and informs us that he will escalate the matter to top management. We don't know where the hell is this top management sitting that they cant conclude a petty matter like this.

Will you please ask your ahmedabad team to stop calling us and harrassing us for this matter now if the set top box cant be changed.

We have just now placed a request to ms hiral on your ahmedabad, call center for cancellation of services. She said that she will transfer the line to her higher authority but line is not being transferred. So we could not get the request number. The girl hiral is bluntly not transferring the phone now

We are very sorry and ashamed for the tactics your staf[censored]ses to harass the customers. How long would a customer hold a phone to talk to the bosses of the girls.

Our services are still valid till 28th january 2018

We are just fed up of the services and want to do nothing but discontinue the services. Please initiate the required action immediately.

My airtel sim no.[protected] h2 and mobile no.[protected] got blocked when inserted in my new samsung galaxy a5 (2017) handset purchased from saudi arabia and asking puk code to unlock the sim. Could you please send me the correct puk code on my email id: aqueel. [protected]@gmail.com. Kindly your support to unblock the sim in my new samsung galaxy a5 (2017).

My number is [protected]. I have already registered for dnd. But i receive telemarketing calls on the number especially from the number [protected] and some other numbers too.
Isn't airtel following trai guidelines?
Why calls are giving calls from non-telemarketing numbers?

Why airtel so greedy for customers, i[censored] have a such a great service than why not customer approaches u either u called customer

Waiting for positive response from airtel

Hello sir i want to tell you that my airtel sim was not catching 3g networks that's why i stopped 3g services in my sim now i want to activate 3g services again in my sim i tried too many time by sending msg '3g' to 121 3 days ago but every time it says ' 3g services is not activated. To select a 3g plan confirm with 1.' after that a msg comes that shows that, you have already a provisioning process under request and airtel 3g bill plan will be activated within 30 mins and you will receive a confirmation msg' but the wonder is msg has not come yet. I have faced too many problems from airtel and its services. I request plzzz solve this problem as soon as possible by activating 3g services in my airtel mobile no. [protected].
I hope you will understand and find solution of this problem.

Amount 200 approx. Was deducted from mobile no.[protected] also after the recharge of 197 for data pack 28 gb 1gb/day the company provided with only 200 mb and after usage caused the deduction according to me. I think i should port my sim to other company as airtel is obviously looting us since we joined the service from the very 1st day. My mother being a nontech person gets fooled everytime and think it as her mistake as the no. Belongs to my mother.

As i fadeup with airtel customer care services, they guys activa unknown service without given true information.
And bill is touch the sky..
After that i try so many time to talk seniors but they hv no time for customers.
After that i submitted bill but till time my sim is not activate, as bill is generated per month by my name but sim is deactivat...

2 recharges have been done consectively to the airtel number [protected] but money was not credited to the number as it was showing it is done.

Amount was 250 and 100 rs which is done on same day. 100rs recharge was done because 250 rs recharge was not done successfully. I am very disappointed about the services of airtel and they are day by day using such kind of frauds to customer to gain the profit and make fool of customer

I have complaint many times but airtel is denying for the request to refund the money.

Reference complaint numbers are pr[protected]
Pr[protected]

Please refund my money asap.

Initially i saw the connections getting dropeed frequently, now i am seeing its not detecting the network or ap itself
And the customer care does not seem to have a clue what it is and even the technical support have no clue what is the issue

I ha ve been paying for the period as it is post paid bill

Can anyone from airtel please look into the issue

Location of the area is marthahalli, near chinnapanahalli lake
Near 2nd main

Hi, my complaint is against airtel for my landline number[protected]. I have requested in month of aug for the unlimited calling of rs 99 and that they promised me that its activated, again later in the month of aug, i have given instruction to disconnect my number because of higher amount paid but later they promised to give me better plan with some benefits as :
1- 699 monthly plan
2- one month rent waiver 1
3- rs 100 off in the final bill for 2 consecutive months
4- 50 rs off from 99 unlimited calling.

This all was been promised to me and i asked them to send me in written but they have not sent any mail for the same.
Later when i have received my bill, nothing as mentioned above worked and i have received full bill with landline calling amount as well for more than 1000 rs while it should be null for that month,
I have called again and asked them all the situation, then some said, we have no plan updated, other said that its something else mentioned and 3rd say it blackened issue. They keep on generating this bill with addition of subsequent month bills in-spite of my various reminder and call and complaints. I have started paying rs 860 (699 +49+tax) to airtel every month and said the the waiver part can be adjust as i am not supposed to pay that along with the calls charges that should not exist as i have a unlimited call plan. But airtel customer ppl keep on sending same bills again and again with late charges fees. I have complaints various time but no difference, in the month of march (After 6 month) they finally waived one month rent and said that its been waived not and pay rest amount, i have said that you have waived rent but not waived the late fee for the amount and also not the wrong calling charges but again they have not waived it, till now again i am getting cumulative amount of bill and today when i again request customer care to disconnect my number then they offered me a new plan that you pay this all amount and next month i will offer a new plan for you, i said don't bribe me again first solve this issue and then we will talk about future then he said okay i can give you discount for 500 and i said sir im not looking for discount, i need reversal of wrong amount then he said that i[censored] will not agree to this then u have to pay full amount of 2600 and then it will be disconnect and i said why will i pay wrong amount but they said no u have to pay fully whatever been charged, i mean this is the way they are harassing customer mentaly, its been 10 month for one issue and they have harassed me completely. They offer new plans to customer and then make them fool by saying its not mentioned in record or sorry its been a mistake from backed. They don't provide anything in written so that customer can also make a note,. Now i want money from airtel of rs 50, 000 for mentally harassing me this way. I am complexly pissed of with the way they are making us fool and mentally sick

Dear sir/madam
My claim has been approved by senior but my cliam printout not meet me by my outlook because my webmail outlook has been closed by company so i request you plz provide me my claim printout
I have been resigned through company policy
Thanks
My claim amount is about - 8000 rs
My id - b0094121
My mail id - [protected]@gmail.com
Contact no. [protected], [protected]
Plz support me and thanks again

I have recharged my number with 345₹ for data services. It should give me 1gb per day. But on next day i continued with the previous day data pack. The data pack didn't renew for the day as it waswas planned. I have some urgent works to do but i am unable to use internet service. Yesterday i have used my internet and at the end of the day only 8mb was remaining. Why i still looking the same amount today. Please fix asap.