Airtel Complaints & Reviews

D. O. A.-23/06/2017
Mob - [protected]
-sir aj morning me mera bike se accident ho gya hai jisme mera
Mobile road pe gir gya hai jis wjah se mera screen tut gya hai.
-please provide me full repair of my xiomi redmi3s prime mobile
My email id - agastkuma. [protected]@gmail.com

Hello sir... I tell something avout to airtel stores and mini stores i will replacement my airtel sim card from my city airtel stores and they are charged from me 100/- i ask him to receipt to this payment they are misbehaving the customer and says are u free for complaint i don't care so plz my request to you sir plz tell something about airtel company...

I am writing to you with reference to the disconnection request i raised for broadband # [protected]. The disconnection request was raised on the 20th of may, and i have been informed that the connection has not yet been disconnected.

Despite many complaints regarding unwanted calls asking me the reason for disconnection, i am still receiving unsolicited calls from airtel. This morning i received a call from [protected], [protected]. Yesterday morning i have received a call from the number [protected]. Your employee named 'divya' had called asking me the reason for disconnection, again. Upon enquiring i found out that her supervisor's name is 'surya', and that they operate from chennai.

I even sent plenty of emails to your support and nodal office (Nodal. [protected]@in. Airtel.com).

Despite citing the reason for disconnection in my email to you, also telling you the same on phone plenty of times, i even till date, i receive plenty of calls every day asking me the reason for disconnection. The customer service agents always say this is the last call i will be receiving. I am writing this email to you in the true sense of being disgusted with your customer support. Why is it that, your agents keep calling me at least 5 times every day to ask me about the reason for disconnection? I will never recommend airtel to anyone here on. Your employees are extremely unprofessional. I have been an airtel customer for nearly a decade and had airtel connections in other cities as well. I have never been more fed up with your customer support.

I am literally being harassed by airtel, asking me the reason for disconnection repeatedly.

I will not tolerate any more calls asking me the reason for disconnection. Please ensure i don't receive such calls again.

Sincerely,

Abhinav reddy

Hi sir,

I harish, have been using airtel prepaid customer with ref. Mobile number [protected] do hereby solemnly affirm and state on oath as follows:

I did recharge with 349/- with promised by airtel website offer get 1gb internet data valid for 28 days as promised by airtel, i recharged and get only 3gb internet data only, i raised regarding this to airtel customer care and they respond me, you will get only 3gb for your number, and further they stated that in this issue we cant do much more help and if want internet data, do once again recharge. Like this airtel cheated to customers and there is no proper response from airtel customer while customer face any issue.

Kindly take this matter as serious and take proper action on airtel tele network prepaid department.
Otherwise all customer including me face irreparable loss.

Thanking you sir,
Harish
[protected]

My network is not working on 4G, after having a 649 Rs. pack I should get 6GB 4G data
My airtel app is not updated
1. My balance data is not showing
2. My plan is not updated or I am not able to change my plan from my airtel app

Screenshots for your reference attached below

To whomsoever it may concern,

We opted for a new broadband connection first week of this month . Next day itself a person came and filed the documents . We did not pay the money because we wanted to do it at the time of installation . The executive that had come to collect the documents agreed for this arrangement . Next day we get a call from your team that we need to make the payment of 500 in advance for the file to move . They repeatedly called over the next few days and finally I agreed to transfer money via paytm last to last Friday . Since then there has been no action, no call, no message regarding what happened to our connection request . It has been more than a week now . The Airtel employee with the phone number[protected] had been handling our request . He is no longer taking our calls .

I have paytm receipt for the transaction, I can share it if you want . Kindly help me figure out what's happening at airtel .

Regards
Monika
[phone number removed]

I have received the message for special offer of 399/- rs and benefit was 1 gb 4g data per day for 70 days. I recharged for 399/- rs and the validity which i got is till 30th june 2017 only. And the recharge done is on 23rd june 2017. And i am unable to resolve the issue. Called 198 also they said that validity is till 31st august 2017 but i didn't got any message from the company regarding validity.

Dear service team,
I having prepaid connection no [protected] yesterday i lost my mobile, i want to request the airtel team to please block this no..
If any further process is there to issue the duplicate sim card, pl. Let me know.

Thanks
Chandeshwar pandey
[protected]
Read comments

This is 3 month back when i purchased airtel 4g sim, that time i was using the network quite smoothly even all you tube video was watching without any hurdle but nowi cant do even net surfing, it takes too long time while opening a page... Quite disatisfied response of customer care as i registered complaint on 13.06.17 and told about my problem what sudden happened with the network due to which i'm facing this problem which earlier it was not, but i think nobody is serious about customer and now i think i should switch over from airtel...🤔🙄

I'm writing this email with huge frustration and distressed by airtel digital service.
I had received call from airtel sales no.[protected] for hd upgradation with 21 hd channels & base package in 1750 on 11th june morning.
I had got setup box upgraded afternoon on 11th jun. Got confirmation call for feedback on services from same no. But nightmare started on 14jun when a/c suspended for low balance.
Called customer care executive for complaints i was shocked to know no such offers available.
It was wrong commitment from external sales and i was informed that they will check and either refund or resume services after rechecked by back end team.
I had suffering since 14 jun and not able to saw cricket semifinal and no other program. I had made calls last 8 days to get it refunded or resumed, but nothing seems moving.
Paid rs.1750 for hd service with base pack for year and lost simple standard service and suffering for last 8 days.

Dear airtel folks,

Gamepind services automatically activated on my number and inr 30 was deducted from the balance, kindly credit back the amount as soon as possible. The request to activate this particular service was never made from my end, requeat yiu to resolve this at the earliest and credit back the money deducted without any rhyme or reason.

Airtel India i using Airtel since last 8years.
I have a Airtel prepaid number from Kolkata.
I am working in Delhi at present.Due to sim damage I got a duplicate sim from Airtel customer service in Dwarka sector 4.
Its been 2 days and I am still waiting for the sim to get activated.I tried contacting customer care in Delhi, they asked me to contact Airtel customer care of Kolkata.All the available numbers of Airtel Kolkata is either not available or disconnects right when I am about get transferred to a customer care representative.
Most of my bill payments in Kolkata are linked with my Kolkata Airtel Number! I tried sending a complaint on [protected]@in.airtel.com and I got no response from them in last 48hrs.

If this is how you treat your loyal customers then its better to shift to other network...!!! providers

I tried to port on airtel using mnp but now regret by heart as my worst decision.
After my network changed from old provider to new provider, i was toll to make call on59059 and get televerification but when i try calling it says outgoing call facility is not available please contact customer care.
I contacted every customer care and at there airtel store but no one was able to solve my problem.
After which i contacted nodal officer delhi,
He to me that he escalated it to concerned team and it will be solved in 48hrs.
72hrs passed nothing happened, so i tried again he again told me the same and generated new service request and told me to wait.
Now after 10days are passed my no. Is still the same i am unable to connect and now i fear my no. Will be blocked as it hasn't been televerified.

Atlast now i am hopeless and believed that i will never get myno. Back but now i have a life experience that

Never choose airtel

My no. [protected]
Alternate - [protected]

I am not satisfied with postpaid plans because company is giving 1 gb data and unlimited free calls... But in prepaid company is giving 28 gb data and unlimited calls in same 349rs... So thats why i am going to port out my number in idea because thier plans are even good than airtel... If company gives me good offer than i will not port out my number... I will wait for the confirmation message till 5th july

Cheated by airtel for hello tunes. Received a call from call centre saying that the hello tune service is free and to confirm 5 after the record ed msg. On confirmation as it was saying it was chargable for rs 280. Automaticaly deducted and confirmed as i heard a beep call. And immediately put he cut the call. And 280got deducted. Its not about the money. It is cheating and using unethical means and spoiling the name of the company. Such trick s will not take the company forward in the long run

Dear sir a sim issue on my aadhar no[protected] by airtel executive on 22/06/2017, and provide a deactivated sim which is not activated so please block all sim issued against my aadhar no. I have purchased a new sim from new market bhopal through a airtel salesman after that he take my aadhar no and finger print after that a sim verification confirmation message occurred but sim provided to me is not activated till now. Also he take 50 rs for frc. Now i want to block any airtel sim issued against my aadhar no which is[protected].

My 2 year old number [protected] was suddenly stopped network and when i wist to airtel service centre there branch manager don't known the resonance why it happen and from last 8 days i going to there office but still i dont get with my network and that number is too much important for me they says it's an open network 3 rd class service and network

Airtel new broadband connection: order requested id: [protected]. Today i had a talk with one of the airtel representative whose name is raj from bangalore who told me there are 5 to 6 db box is available or port is also available. Few airtel representatives saying port is not available, few says port is available. Not really sure whats going on? I am desperately looking for someone who can getting a new broadband connection. Till now i dont know how long should i need to wait to get a connection.

Thanks,
Bala

To, dated: 22.06.2017
The regional manager
Bharti airtel communication pvt. Ltd.,
Dehradun

Sub: complain against wrong billing – with wrong scheme of airtel mobile connections.
Ref: mobile no.[protected], [protected] – name of customer: nityananda hazra.

Dear sir,

With ref to the above, we employees of ntpc ltd., were approached by your employee mr. Sunil grover at our office with a scheme of ₹ 349/- (Taxes extra) in which the facilities were offered as – unlimited calling/message, free roaming – in coming/outgoing & 6 gb data @ 4 g speed.
Whereas the 1st month’s bill we have received for rs.661/-, on contacting mr. Sunil grover he informed that the wrong scheme feeding has been done by airtel due to some reason and assured to correct the same. As the correction was under process and it was time taking we have paid the bill on assurance of mr. Sunil grover that the additional/balance amount shall be adjusted in the next months bill.
Regret to mention that in the next month also no correction has been effected and the bill is raised by airtel with the same amount i. E. For ₹ 661/-, accordingly we contacted mr. Sunil grover and informed the status, then he said that no need to pay the bills as corrections would be effected at airtel’s end. After his commitment on 5th june we have received message from airtel (121) stating that ₹ 448/- has been received, but regular reminder is being received that the payment is due. And ultimately the out going services has been dropped by airtel. On contacting mr. Grover he assured to correct the same and continued the same commitment but no fruitful result is received by us.in the meantime another months bill has served by airtel including previous months bill amount, whereas outgoing service is kept in abeyance.
On contacting mr. Sunil grover he used to misbehave with us and refused to correct the bill/scheme, we are very surprising with such type of behaviour from a organization like airtel.
In this connection you are requested to kindly look in to the matter and arrange to correct the bills according to the scheme was offered to us.
It is known fact that, a renowned name in the area of telecommunication has failed to fulfil its commitment of providing hassle free service to a goi’s maharatna power giant like ntpc.
I assure you, though you have failed to keep your words, i wont fail in getting the number ported tosome other service provider as and when technically i get the porting right.
It has been a bitter experience for all the ntpc employees posted at dehradun, which was resultant of in efficient and unprofessional attitude of airtel staff.
Thanking you,

Yours faithfully,
Nityananda hazra
[protected]
[protected]

I have been visiting airtel showrooms / relationship centres for almost 2 months and finally june 19th i visited velachery arc (Opp. Saravana stores) and they agreed to convert from post to pre. I paid additional amount other than the bill amount to be on safer side to avoid any issue with services getting suspended due to payment default. They committed 48 hours time to convert but after passing 100 hours also no update from the airtel and everytime i call they ask me to wait 48 hours more. Is it a trick / psychopaths not really willing to convert or do they think not to migrate from post to pre to suck money out of my pocket for no use. Finally i called nodal officer and even he didn't assured me about the issue getting resolved. Now i am clueless about to stay back with airtel or port out to other network. Overall negative experience with airtel.