Airtel — Cheating while internet recharging | |||
My mobile number [protected] was recharged on 15/01/2016 with Rs186/- 1 GB 28 days. Now I am getting a message that your net 186=65 mb 3G/4G 14D pack will expire in 1 day. Why this type of cheating? I used to recharge every month with Rs 186= 1GB 28 day and was running smoothly. But on jan 15 th your aitel person called and offered will offer you Rs 155=28 Day from next moth onwards if you accept auto renewal. But while recharging with Rs.186=1 GB 28D, you message received you have recharged 186=650 MB 3G/4G 14D ? why this type of cheating. The same thing has happened in my other mobile also there also you have cheated me. In 15 day type 186*2 = Rs.372/- cheated by your company. When I spoke to customer care they said sir your net balance is 1098 MB and is valid till Feb 15. Even my earlier balance was not carried forward. There are other companies who offer better net service without cheating like you... Was this information helpful? | |||
|
Airtel customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Airtel doesn't carry forward our internet balance neither does idea nor Vodafone but bsnl offers this option.RC 186 is a special offer stays valid for a few days only general 3g rate for 1GB on airtel is for 255/- I think that stays the same
Reply
Dear Customer,
This is with reference to your post dated 27 January 2016.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 27 January 2016.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Ms. Gupta,
This is with reference to your post dated 28 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 28 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Customer,
This is with reference to your post, dated 28 January 2016.
We would like to confirm that we have shared the details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post, dated 28 January 2016.
We would like to confirm that we have shared the details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information