Airtel Complaints & Reviews

The indicator for internet on the modem goes red meaning no net connection. This has become a recurring problem. We lodge a complaint on cust care and the issue in fixed in 24 hrs but within next 4-5 days the same prob is back. This has been happening every week since December and we are tired of the drill. We want to do away with this conx but the cust care guys wont give us the procedure! This is a problem that the "engineers" from airtel have not been able to permanently fix since last 3 months. I think i have had enough eith this co and last night we have again registered a complaint for the same issue, complaint# 65153990

I made a payment of Rs 630/ on 29th feb through sbh net banking.The ref of the bank transaction isD89ZHGNOM2OL
3GKWD0TC16022
IG0BOPJIW2. after payment i found that payment unsuccessful message of airtel. i dont know how it is possible.

Ir, i am puran lal sah village chhara-khairna post office garampani distt nainital uttarakhand pin number, 263135. My area have network problem. If tower installation use. I give my land for tower installation use any time. I have agree to companies norm's and rule-regulation. My email address is - [protected]@gmail.com. My c. N. [protected].

From starting company is not giving me 3g offers or 2g offers.. I always get. Offer more than rs.400 please give me good 3g and 2g offers

I had two connections with Airtel, one a normal connection and another a HD Connection with connection number ([protected]). I had asked to disconnect the normal connection since we were not using that connection for more than an year. I had called the customer service and asked them to disconnect the normal connection in the month of March 2015. The complaint however was not registered in there CRM notes. I usually make a 6 months payment for the DTH connection. My balance got over in 3 months itself, and i had called in July 2015 to check the status of my connection. To my surprise, they have not registered in the system to disconnect my service. I had a made a payment of 2500+ for a 6 months service again, and asked them to register a complaint. They registered a complaint. However, they didnt disconnect the service. They closed the ticket as resolved. Again i made a payment of 2500+ for my services to be resumed. The balance got over in November 2015 again with the same issue. This time they said they are escalating this issue but didnt service again. Again my balance got diminshed in 3 months again by end of Feb. Now they are disconnecting my services. I am frustrated calling their customer service. There is no resolution provided. I didnt make a note of the ticket numbers which they quoted. Also it didnt make sense as they have always registered a complaint but never resolved one. Everytime the money used to allocated to the connection which I had asked to disconnect. I have to call back. They were supposed to provide me with a refund in the month of November 2015. They didnt mention how much is the refund, despite me asking them several times. They said it will be deposited in a day or two. But that never happened. They need to pay back from March 2015 for what ever money i had paid for the secondary connection. I dont want to be a part of Airtel anymore because of their shabby customer service.

I had recharge as an offer on24/02/16 at2.58 p.m.on my mobile no.[protected]..but still now i could not received it..please resolve it as soon as possible.thanks.

Dear All

I have an Airtel number-[protected], I have Recharge on my number on 14/02/2014 Rupees 17:00 TransID[protected], for Local Call to become 1.2/2sec, For 56 days. After that when i'm doing call they where deducting 1 RS per call than when i'm called on Airtel Customer care on 28/02/2016 Customer care person Name- Ashish Roy, he was told me, I Didn't recharge 17 Rs on Number and
the-way he was talking with me very Rudely, he where try to understatement me,
It's very Disappoint for me that Such service I got from Airtel Customer Care,

Thank you
[protected]

Have previously launched complaint of poor network where in my data is utilized but the 3G nor 2G network seem to be functioning as per the speed.. its been noticed that there are more complaint as such in bhayandar area where i reside .. complaint in the gallery also submitted.. but in vain..complaint reference no CGPSC[protected] launched and got a notification saying its resolved.. wherein there was no changes at all. Please look in the matter and resolve the same asap

Recently i have shifted my Vodafone mobile to Airtel and end up paying Rs 1000 more in every month . I have an average billing of Rs[protected] and its jumped to Rs.2200. They have disconnected my data connectivity in between and most of the friends complaint that i always not a range . Absolutely worst service by Airtel and ended up in higher monthly payment . Worst customer care service too

Sir i got a message from u that if i recharge 102 i will get 1 gb 3g data for 28 days after that i checked my offer by pressing *121*1# and its also showz me offer of 102 by which i get 1 gb 3g data for 28 days but sir when i recharge it shows u have 1 gb 3g data but validity shows only for 2 days sir i used first time intetnet plz what is the problem sir plxx solve this and give me back 26 dayss of data plx please sir it is my humble request please that will be your most kindness ... ... .. Thankss my phone number is [protected]

Hi

I'm using airtel broadband (no.[protected]). I request them to transfer my connection from sector 22b, Gurgaon to Palam vihar, Gurgaon on 20th Feb.

Till now I'm getting all false commitments from them. Everytime they are saying that it'll be done by 5 or by 7 or by tomorrow and so on...

Also some of there executive didn't register my complain, he told me that he'll register my complain and send me a mail of it. But it didn't happened.
Today morning(29 feb) I got my complain no. 65115280 from different executive but don't know what she mentioned in it.

I called them several times and spent lot of time on them and every time they are taking it for granted.

I'm requesting 'Indian consumer complaints forum' to take very strict action against 'Airtel Broadband' for there false commitments and not registering complain.

Also want to know by when I can get my internet connection.

10% signal coverage in my area


I have to adjust my device to catch the signal

I have complaining so many so many times but they don't bother to attend


I m fade up using air tel service

Note : presently I m using 3G service

But as per their advertisement they r not up to the mark

I have been using the Airtel prepaid number [protected] for past 8 years. I have been out of country for a month now and I have been still using it for OTP transactions and other online transactions. So I believe the number should be still active. However when today my friend tried calling this number and it was picked by someone else. I was surprised and shocked as all my personal accounts like PAN, Bank etc are registered with this number. Now when I called Airtel they say this number was never used by you and someone else activated this number on feb 15th. How can this happen? Can Airtel help me with this?

I have lost my mobile today. Please block my Sim Card ASAP. Number is [protected].

Name: Aamir Azad Chauhan,
Gurgaon, Haryana
28th Feb 2016

From 25.02.2016 my 4G internet services are not working. I have visited the store 3 times and called the customer care 8times. They always say we have escalated the matter. My charges for net pack is on but i cannot use the same.

An unsuccessful recharge from airtel app. Money debited from my bank account still RC unsuccessful. Its cheating totally. Just help me

Dear sir.
my mobile no [protected]. airtel. Orissa circle. a amount of 950.00 has been theft from my mobile during the period from August 2015 to 12 February 2016. It was only15/-on my main balance. I was outside India from this period. I cannot use my mobile in this period due no network.
so I request to help me in this matter.
Regards.
R K Dash

Sir,
I am using airtel company's prepaid connection with no.[protected] & i want to know incoming & outgoing details for this month (jan09 &feb 09)
plz send my detail's to my e mail id...

I have ported my number from Andhra Pradesh to Delhi and it ported in 7 days on 13th feb from Airtel Postpaid to Airtel Postpaid, on the same day ie 13th feb i have lodge a complaint that my internet services are still not activated, the customer care executive told me it will be resolve in 8hrs, i called again after 8 hrs they told me it may be some technical fault so it will be resolve surely in 24hrs, and after 24 hrs i didn't got my problem solved so i called again and this cycle of calling customer care and getting fake commitments i am getting from every member of to whom i am talking whether he is customer care executive or his senior or his concern department member. its been more than 15 days today and the problem is same, and i m really tired of calling customer care everyday from last 15 days, they have also generated my bill on 27th of february.

I lost my phone and hence the number. while applying for the sim card with the same number, I was asked to convert it from prepaid to postpaid. I have provided all the required documents along with a FIR copy. My application was cancelled and they demanded the re-submission of documents. This was followed by an enquiry by an airtel agent, who came to check the local address whereabouts. Inspite of all this, I again get a message saying my application has been cancelled. My dilemma is even though all the formalities were completed as required by the company, yet they fail to tend to the needs of the customer. While, there are so many out there possessing sim cards illegally and misusing the same.