Airtel Complaints & Reviews

I recharged my sister cellphone through www.airtel.in official website.
Recharge amount : Rs. 46.
Benefit : a Few MB s of 3G data, 4 days
Date: 31 dec 2015

When I recharged it online, I didnt receive any SMS saying that my recharge was successful which I receive it otherwise.
Even though my 46 Rs was deducted from the bank account.
Also, when I switched on the data, MONEY was getting DEDUCTED from main balance.(Means package was not applied.)

When I talked to customer care, they simply said that 3G recharge was successfully done.

So I neither got benefit nor my money back.

I am not sure who can help me now.
Airtel is running a fraud.

This is to request you to refund the deducted amount of Rs.178.73 from my Axis Bank account though I have deregistered Airtel as biller payment option. So I hope you will do your best and oblige. Thank you.

Dear concern,

I'm facing network issue only when I'm connecting to CUG calls. Actually CUG is free calls and Airtel is not providing any support on this issue for past 4 months.

This is a kind of cheating from Airtel to a regular customer. Not only this when they have started 4G network the 1GB data pack is vanishing in 10 days. They were increasing the price of 3G/4G network without any norms.

I need a solution for the reported issue and confirmation from Airtel that this will not happen again.

Hello airtel my airtel is [protected], i received a call from[protected] person told me my no wins some lottery of 25 lakh and give me other no([protected]) for further enquiry.
so please check this no as soon as possible.

Hello airtel, i received a call from[protected] person told me my no wins some lottery of 25 lakh and give me other no for further enquary.
so please check this no as soon as possible.

Had done a recharge of 1.25 MB recharge through Airtel app,
the Airtel app shows wrong recharge amount and on payment, it is giving a wrong recharge amount.

Sir,
I want to inform you that my airtel customer id is-[protected] my registered mobile no- [protected], i have problem in my dth regarding b-001 error, i complained this at costomer care executive name rahul thakur .
He deducted my balance without my permission and information of 99 rs and when contact again then misbehaving and did not give satisfy answer returning balance.
sir this misbehaving and waiting me for 1 hour at mobile phone regarding complaine by my phone charge 50 rs deducted, is very shameful and sadful that a old customer of airt dth .
Provide me my money back in my account untill i will disconnect my connection and go for a legal and media solution.
Thanks
Arun Verma
Dariba,
Rajsamand,
rajasthan
313211

It's almost a month we initiate the request and connection was not transferred yet. Airtel service team are updating that the issue will be resolved in 48 hrs every time. Following are the details.
Airtel Account No : [protected] Installation Order no : 40428629 landline # [protected] Broadband :[protected] Req date : 01/27/2016
Req ref # 5974006

My airtel number is [protected]. There is a heavy problem on network quality. That is why I can't make any calls. Please check it. Thank you

I receive a msg from my mobileRs179=1GB 3G, 25 days.
and I recharge 179 and I have comes msg 500 MB internet ..
mene 179 ka recharge karaya net ka or just 500 mb 3d net aaya ...help me

Iam Airtel prepaid user Numer [protected], I received week 3G speed, please slove problem reading complaint . service request number C3GIG[protected], Airtel Applicant not slove it, address near Bsnl office narshingpura Sojat city.

Dear Mr.Joseph George,
Ref : Airtel DTH -- Customer ID [protected] DTH with recorder BOX.
I spoke to your customer care 0n 12150 and also on phone no[protected]

The lady on phone no[protected] has refused to connect with you, inspite of telling that it is the advise of Customer care department.

1.My complaint Ref. no. 49833096 on 22.2.16 at around 22:07 Hrs.

People in customer care has told that they are arranging call back, but even after 48 Hours, there is no call from Airtel, can not we call it as very bad customer care / support.

2. Self has recharged account on 22/12/2015 for Rs.1320, which is meant for South Value Prime pack, before recharging called customer care and informed what pack is required, the amount was cross checked at website and accordingly recharged for 6 months. Again clarified to Customer care, South Value Prime. Proof is given below:


Now, the connection is disconnected saying the package is not changed to South Value Prime, still it is in South Mega.
Is the amount Rs.1320 is charged for two months???

I am also seeing some deductions as Normal NRC and DBR adjustment, want to know what are these deductions.

I want to know if you can do the needful, in case you are not resolving, we have to take up with appropriate Consumer Forum / other forums as may be required.

This is required very fast as i need to plan alternate arrangement for viewing TV program, including changing service provider, etc.

Looking forward for early solution.

Regards,
Sriramulu.J


Date Amount (Rs.) Transaction type Payment mode Transaction ID
24/02/2016 Rs.21.39 NORMAL NRC Last day DBR deduction N/A
22/12/2015 Rs.15.00 NORMAL NRC IMF Charging N/A
22/12/2015 Rs.1320.00 Payment Payment - Bill Desk Insta Pay - Web N/A
30/11/2015 Rs.13.64 Adjustment DBR adjustment
N/A

Now days I am suffering through lot of problems with Airtel mobile connection and its internet. It drops at any moment of time no fix pattern. need permanent solution on this but Airtel is list bother about customers and looting them just like that.

I am helpless and no option so stayed connect with Airtel. They making money by looting customers hard earned money. Who has authorized them? that is question and they are list bother about law and action.

i varsha singh, i m airtel user.i converted my sim card into micro airtel sim card before 2 days.and now its not working properly.in that sim card internet is not working.i tried all technical settings.but its still not working.kindly do something.
No-[protected]
registered name-Jaibir Singh

It's a shame that Airtel looting cutomers by pushing suspension charges of 15 INR for late payment.
These guys should understand this is a pre-pay service not a post paid, as they use to loot customers by levying heavy fine for late payment.
If they charge 15 for each customer, this will be a big loot if there are lakhs of customers in a day, it goes like 15 * lakhs of late payment customers.
Government should take action against these looters in the future.

I am not satisfied with the amount which I am paying currently so therefore I want discontinue with your service my account no. [protected] and my fixed line no. Is 42118552

I was going to port my sim and they assured me that they will give me offers in 3days from 21st feb 2016 so i get back my form... Till now i got nothing...now if i call customer care they are saying that...your sim [protected] is not ellegible to get this offer..this was said by Soumya supervisor...if they didn't assured me that offer then i would have ported this sim..So Please take this complaint and give me my offer (call rate 30p/min and daily 100sms) as assured...

Hi sir...Am Gunasekaran...my airtel prepaid mobile number [protected]..i lost my mobile on 24th feb 2016...so plz block my sim card...

We stay in the neighbourhood of the house Plot no. 97, Sridevi Kalyan Estates. J.J.Nagar. Yapral. The owner has allowed Airtel to install cell phone towers on his house which is posing health hazards in the neighbourhood houses. My wife had an abortion twice due to the tower radiations and this has been suspected by the doctors too. I also have been experiencing tiredness and have joint pains over the last 1+ years. The neighbours also have similar problems like skin allergy, women menstrual problems, joint pains etc. The cell phone radiations are the root cause of all these problems. We have spoken to the owner along with the neighbours in the month of August 2015 and we were assured that he will get the towers removed in 2 to 3 months...it has been 7 months now but nothing happened.

We would request Airtel and the house owner to remove the towers at the earliest and stop playing with the lives of people just to make money

I have rechared worth 105rs as recommended by airtel for 525mb for 14 days. But i got only 425mb for 14 days. Please i want my valued money and recharge.