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M
mascotorion
from Gurgaon, Haryana
Jan 31, 2016
Resolved
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Resolved

Address: New Delhi, Delhi, 110062
Website: www.airtel.in

Jan 24 2016 - called airtel for the issue
jan[protected], jan 29 2016 - [protected], jan[protected], jan[protected], jan 30 2016 - [protected], bill cycle = 23rd, despite of this i never got my data renewed. after wasting 24 hours on phone with their executive, finally they told me i consumed all data. so disgusting.
+2 photos
Feb 7, 2016
Complaint marked as Resolved 
after trying to convince over 20 executives over 10 days span. All said, you consumed 30gb of allotted data, which i knew, i never used as it was never turned on. i filed for disconnection of my number, as well as disconnection of my all services related to airtel. then on 11th day a 4g tech guy called me up and said, it was an error from there end, i did not used my data. thanks to that guy, who found out error. after good ending, another fight started, about not disconnecting the number, airtel executives called me several times for verifying my disconnection. i had to create new complaint about not disconnecting my connection. uhhhhhh... i pray to god, not to put me up in any kind of situation with airtel executives. airtel is a good company, and i have been customer of airtel for last 8-9 years now. i know i am loyal to airtel and hence i have been with airtel for so long time despite of several try by other service provider to convert me into their client. i guess airtel has paid some respect for my brand loyality.
Airtel customer support has been notified about the posted complaint.
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Dear Customer,
This is with reference to your post dated 31 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Reply
my dongle number is [protected]
alternate number is [protected]

thanks for your concern, but you could have found out my details from the images that i have attached in my complaint.

i have spoken to the 121 and 198.

they are saying i consumed 30gb data, which means. from 23rd jan i have been making bogus complaint.

thanks for the resolution you provided,

sorry to say i am not satisfied with the answer.

i have attached image of 23rd which clearly says 30gb consumed. which means it was never renewed
this messsage i have been seeing from 18th jan 2016
i have raised concern for the same with airtel, kindly check the history.
Reply
Dear Customer,
Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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please do not contact.
I must say airtel ORM team is so slow.
my issue has been resolved
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    S
    Sreenivasulu Naidu
    from Visakhapatnam, Andhra Pradesh
    Jan 30, 2016
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    Address: Ranga Reddy, Andhra Pradesh, 500049
    Website: www.consumercomplaints.in

    Hi Service Team,

    Yesterday evening I lost my mobile with Airtel Prepaid sim card with the number [protected]. Could you please block it to avoid any misuse.

    Thanks,
    Sreenivasulu Naidu Dondeti,
    Hyderabad - 500049.
    Airtel customer support has been notified about the posted complaint.
    View replies
    Dear Customer,

    This is with reference to your post dated 30 January 2016.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.[protected]@airtel.com


    Regards
    Akanksha Singh
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      A
      asudhir
      from Chennai, Tamil Nadu
      Jan 30, 2016
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      Address: Chennai, Tamil Nadu, 600125
      Website: Www.Airtel.in

      I applied for 4g WiFihotspot online last week & got the device on 25th Jan 2016
      I have 2 Complaints on airtel
      1. They are giving fake bills. After fighting for bill finally given but I surprised to see the which is done by delivery boy no stamp.
      2.Till now my postpaid sim is not activated. I am calling to the person who sold the device but they are not even picking the phone
      Its really disgusting I never expected company like airtel treats people like this.
      I wanted to cancel this data card and postpaid by airtel cc team saying ur number is not yet reflecting in their records.

      If you people can help me plz do.

      I suggested to people to be careful before being airtel.

      My airtel number [protected].I applied for 4g WiFihotspot online & got on 250116
      Complaint
      1.i got the bill signed by delivery boy after fighting for it.not acceptable
      2.Till now my sim is not activated. I am calling to the person who sold the device but no response. Its disgusting.
      I dont want ur connection plz return money.
      Airtel customer support has been notified about the posted complaint.
      View replies
      Dear Customer,

      This is with reference to your post dated 30 January 2016.

      We would like to confirm that we have shared the resolution details with you.
      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
      Regards,
      Anil Sachdeva
      airtel presence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Reply
      तक़रीबन साल भर पहले एयरटेल के ब्रॉडबैण्ड के 2 कनेक्शन मेरे द्वारा लिए गए। जिसमे बोला गया आपको बेहतरीन क्वालिटी की सेवा दी जाएगी ।लगातार कई महीने की लगातार कम्प्लेंट करने और टालते रहने के बाद अभी एयरटेल कस्टमर केयर एक्जीक्यूटिव का कहना है के जो स्पीड आपको दी जा रही है उसके हिसाब से मॉडम बदलना पड़ेगा जिसके 500/- आपको चार्ज लगेगा। इस सवाल जे जवाब पर के इतने महीनों से आपने मुझे स्पीड के हिसाब से सही मॉडम क्यों नही लगाया? उनका राहुल नाम का एक्जीक्यूटिव अपना माइक्रोफोन किनारे रख के जबरन साइलेंट हो के बैठा रहा।बैकग्राउंड से अन्य लोगों की लगातार बातों की आवाज़ आती रही। कई बार बात करने की कोशिश के बाद उसने दोबारा बात शुरू की और एडमिट किया के आपके दोनों ब्रॉडबैण्ड कनेक्शन को लगवाते समय हमारे पास उस कैपेसिटी के मॉडम नही थे।अब आपको 500/- देना ही पड़ेगा।
      आज से कुछ साल पहले भी ऐसी ही चीटिंग एयरटेल के द्वारा की गई थी।और फिर कनेक्शन हटने के सालों तक कॉल आती रही प्लीज़ कनेक्शन फिर से लगवा लीजिये। मेरी जिओ सिम से भी कम स्पीड में एयरटेल wifi लगा हुआ है। इस चीटिंग के लिए मुझे क्यों ना कन्ज़्यूमर फोरम चले जाना चाहिए। ना कभी सही बिलिंग, ना सही सर्विस।
      Reply
      A big cheater company ... No ethics, no customer friendly.
      Reply
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        V
        Vishak Kumar
        Jan 30, 2016
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        Address: 560066

        I submitted the form for postpaid to prepaid connection on[protected] by evening 3pm mean while i submitted requirement of documents i got the information like it will change after 5 days
        i communicated cc team on 27-1-16 raised the complaints about this till yet i will not get any solution
        four times i spoke to customer care people solve this
        i have got the no [protected]i submitted the porting also they will not clear the thing
        out standing cleared on 29/1/16 because i dont know that out standing has to be cleared
        Airtel customer support has been notified about the posted complaint.
        View replies
        Dear Mr. Kumar,
        This is with reference to your post dated 30 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
        Look forward to receiving the required details at airtel.[protected]@airtel.com
        Regards,
        Akanksha Singh
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        airtel.[protected]@airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Reply
        Dear Mr. Kumar,
        This is with reference to your post dated 30 January 2016.
        We would like to confirm that we have shared the resolution details with you.
        Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
        Regards,
        Anil Sachdeva
        airtel presence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com
        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          A
          Ajay9124
          from Allahabad, Uttar Pradesh
          Jan 30, 2016
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          Address: Bangalore, Karnataka
          Website: not given

          Respected Sir, I have received a call mobile no.[protected] from Airtel co. Banglore to me and you are interested to relocate the job, I answered yes she said to me you deposit Rs.3150/- in Raghuveer Singh's SBI A/c no. [protected] for registration fee and I paid the above amount from my SBI A/c no.[protected] which is unique reference no. [protected], Journal no. 40875175 date 02.11.2015 time 12:10:49. I have received another call from same mobile no. please paid Rs.10500/- in Raghuveer Singh's SBI A/c no. [protected] for file charging fee and I paid the above amount from my SBI A/c no.[protected] which is unique reference no. [protected], Journal no. 12486010 date 03.11.2015 time 10:10:09. Mr. Raghuveer Singh (Mobile No.[protected]) call to me said that those amount also refundable on the time joining after these process, you deposit Rs.15600/- in my SBI A/c no.[protected] and I paid the above amount from my SBI A/c no.[protected] which is unique reference no. [protected], Journal no. 12422811 date 04.11.2015 time 11:10:35. After some time received a call from mobile no.[protected], she told me please paid Rs.5500/- in Raghuveer Singh's SBI A/c no. [protected] and I paid Rs.5500/- from my SBI A/c no.[protected] which is unique reference no. [protected], Journal no. 21887738 date 04.11.2015 time 12:33:37. I think this is fraud company so I call Mr. Raghuveer Singh's mobile No.[protected] to refund my deposited money then he is not any reply me. I am not able to deposit such amount. After some days Mr Raghuveer Singh call me that if you want refund your money then recharge my airtel money of Rs.3800.00 in mobile number [protected] but I am not able to recharge. The total paid amount transfer by me through fund transfer of the Mr. Raghuveer Singh's SBI account number [protected] and payment details sheet also attached for your references. Name SBI A/c No. Amount (in Rs.) Unique Referance No. Journal No. Date Time Raghuveer Singh [protected] 3150.00 [protected] 40875175 02.11.15 12:10:49 Raghuveer Singh [protected] 10500.00 [protected] 12486010 03.11.15 10:10:09 Raghuveer Singh [protected] 15600.00 [protected] 12422811 04.11.15 11:10:35 Raghuveer Singh [protected] 5500.00 [protected] 21887738 04.11.15 12:33:37 Total 34750.00 (Rs.Thirty Four Thousand Seven Hundred Fifty Only.) Deposit slips are enclosed. So Sir please help me for refund my amount. I register a compliant about this few weeks before somebody call me from complaint board New Delhi and suggest me to deposit money for refund but I'm not satisfied with him. These mobile numbers are- Mr Anuj Srivastava [protected] [protected] Mr Alok Srivastava [protected] Suggest me how I faith because I'm very confused and afraid. Ajay Kumar A-1661, Sector-I, LDA Colony, Kanpur Road, Lucknow-226012 E Mail [protected]@gmail.com
          +2 photos
          Airtel customer support has been notified about the posted complaint.
          View replies

          Pradhanmantri Narendra Modi Madarchod Jeevan Jyoti Beema Yojna Chembur Mumbai — Not refund my deposited money and harass me from mobile calls

          I have received a call mobile no.[protected] from Pradhanmantri jevan jyoti bema yojna co. Karol Naka, Sector-21, Block-C, Andheri west, Mumbai to me and you are interested to relocate the job, i answered yes he said to me you deposit Rs.1550/- in Sandeep Sharma’s SBI A/c no.[protected] for registration fee and i paid the above amount from my SBI A/c no.[protected] which is unique reference no.[protected], Journal no.12606548 date 03.11.2015 time 10:11:18. i have received another call from same mobile no. please paid Rs.3250/- in Sandeep Sharma’s SBI A/c no.[protected] for file processing charges and i paid the above amount from my SBI A/c no.[protected] which is unique reference no.IH36298715 date 03.11.2015 time 15:08:00. those amount also refundable on the time joining after these process Mr. Rajeev Jain (Mobile No.[protected]) call to me said that laptop and other materials send you by courier so you deposit Rs.6500/- in Deepak Singh’s SBI A/c no.[protected] and i paid the above amount from my SBI A/c no.[protected] which is unique reference no.[protected], Journal no.48203144 date 03.11.2015 time 16:01:14. After some time Mr. Rajeev Jain call from mobile no.[protected] please paid Rs.10250/- in Sandeep Sharma’s SBI A/c no.[protected] for insurance of sending courier is must and i paid Rs.10250/- from my SBI A/c no.[protected] which is unique reference no. [protected], Journal no.10767866 date 04.11.2015 time 10:55:40. When I tell courier van driver Mr. Girdhari Lal mobile no.[protected] sender’s address write on courier’s document then he said to me courier sender’s address is Pradhanmantri jevan jyoti bema yojna co. Plot No.-1, Hotel Bahri Residency, Sion Trombay Road, Chembur, Mumbai, Maharastra Pincode-400071. I think this is fraud company so I call Mr. Rajeev Jain (Mobile No.[protected]) to refund my deposited money then he told me that you paid nodeus amount Rs.6750/- in Sandeep Sharma’s SBI A/c no.[protected] after 06 minutes your amount refunded in your account. I paid Rs.6750/- from my SBI A/c no.[protected] which is unique reference no. [protected], Journal no.10735458 date 10.11.2015 time 10:28:41. After some time Mr. Rajeev Jain (Mobile No.[protected]) told me that your SBI account is not a current account this is saving account so refundable amount is not transferred in your saving account for this amount transfer you deposit Rs.10500/- in Sandeep Sharma’s SBI A/c no.[protected] then temporary current a/c open and your amount refunded in your account. I am not able to such amount deposit. The total paid amount transfer by me through fund transfer of the above account and payment details sheet also attached for your references. Name Bank A/c No. Amount (in Rs.) Unique Referance No. Journal No. Date Time Sandeep Sharma SBI [protected] 1550.00 [protected] 12606548 03.11.2015 10:11:18 Sandeep Sharma SBI [protected] 3250.00 IH36298715 Internet transfer 03.11.2015 15:08:00 Deepak Singh SBI [protected] 6500.00 [protected] 48203144 03.11.2015 16:01:14 Sandeep Sharma SBI [protected] 10250.00 [protected] 10767866 04.11.2015 10:55:40 Sandeep Sharma SBI [protected] 6750.00 [protected] 10735458 10.11.2015 10:28:41 Total 28300.00 (Rs.Twenty Eight Thousand Three Hundred Only.) So Sir please help me for refund my amount and encounter Mr Rajeen Jain & Company Harassment to me and force me to deposit money by calling from these mobile numbers- [protected] Rajeev Jain [protected] [protected] [protected] Ajay Kumar A-1661, Sector-I, LDA Colony, Kanpur Road, Lucknow-226012 MobileNo.[protected] E mail ID [protected]@gmail.com

          Not refund my deposited money and harass me from airtel sms jobs bangalore - Comment #2268448 - Image #0
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            V
            vijayakumar
            from Coimbatore, Tamil Nadu
            Jan 30, 2016
            Resolved
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            Resolved

            Address: 641602

            In tamil nadu all the post paid bill are charged for late fee flat 100 inr .other state its charged as 75 up to 1500 bill amount it is biggest cheating
            Aug 8, 2021
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            View replies
            Dear Mr. Kumar,
            This is with reference to your post dated 30 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
            Look forward to receiving the required details at airtel.[protected]@airtel.com
            Regards,
            Akanksha Singh
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            airtel.[protected]@airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Reply
            Dear Mr. Kumar,
            This is with reference to your post dated 30 January 2016.
            We were waiting to receive your contact details to enable us to address your concern.
            Since we have not heard back from you, we trust your issue has been resolved.
            If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
            Regards,
            Anil Sachdeva
            airtel presence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com
            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Reply
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            1 found this helpful
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              S
              Samarth Dua
              from Gurgaon, Haryana
              Jan 30, 2016
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              Address: 122002
              Website: airtel.in

              I filled up the form for new postpaid connection on airtel's website on Jan 20, 2016. All the formalities (photo id proof, reference of local resident etc) all were completed the next day. Then I got the number booked the next day, However, the verification guy denied duty since the address details provided to him were wrong.
              I tried to contact the verification department, but there are unavailable. I called the first on Saturday last week, and they are unavailable since then. Other executives have only been playing the blame game (Telling me that this issue is not under my department).
              I visited the airtel outlet in Vyapar Kendra, Sushant lok, where the guy told me that my address details are wrong so my number won't be activated.
              Then I called the complaint department and told the executive about the same, and he assured me that he will contact me within 20 mins with all the details. which he never did.
              I called them again, and another executive assured me that my connection would start working by 29th. And as expected it didn't.
              Called airtel again. Now I was asked to submit the documents again and send it to [protected]@airtelworld.in, which failed permanently.

              Also I was told that security charges are INR 250 and is refundable but now they are telling me that activation charges and are not refundable. Like employees have no idea what for is the customer is being charged.
              I also sent a Mail to airtel to which they did not reply.
              Airtel customer support has been notified about the posted complaint.
              View replies
              Spoke to Mr. Prakhar (Airtel Executive) this morning, he assured me that "concerned" department will revert back in 1 hour. Nobody called back
              Spoke to Mr. Amit (Team Manager) 2 hours later, he did the same thing (Forwarded the complaint to the "concerned" department). On asking him which is the "concerned " department and when would they call back. He went blank and kept repeating this- "I can only forward your complaint, rest is upto the concerned department."
              Reply
              Dear Customer,
              This is with reference to your post dated 30 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
              Look forward to receiving the required details at airtel.[protected]@airtel.com
              Regards,
              Akanksha Singh
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              airtel.[protected]@airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Reply
              Dear Customer,
              This is with reference to your post dated 30 January 2016.
              We were waiting to receive your contact details to enable us to address your concern.
              Since we have not heard back from you, we trust your issue has been resolved.
              If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
              Regards,
              Anil Sachdeva
              airtel presence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com
              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                S
                Saurav Mazumder
                from Tamluk, West Bengal
                Jan 29, 2016
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                Address: Kolkata, West Bengal, 743129

                Not getting till now double data benigit after successfull recharge 251.
                Pls help otherwise i will take a legal step

                Mob no [protected]
                Airtel customer support has been notified about the posted complaint.
                View replies
                Dear Mr. Mazumder,

                This is with reference to your post dated 29 January 2016.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at airtel.[protected]@airtel.com


                Regards
                Akanksha Singh
                airtelpresence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  T
                  thomasanil2013
                  from Alappuzha, Kerala
                  Jan 29, 2016
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                  Address: 688009

                  Dear sir,
                  I submitted the documents(address proof and photo) for duplicate nano sim. But after two days incoming calls on my number barred. I enquired the retailer and they told that whole lot of documents was lost while dispatch.
                  I resubmitted the documents but still no incoming calls.
                  Please help me.
                  Anil Thomas
                  [protected]
                  Airtel customer support has been notified about the posted complaint.
                  View replies
                  Dear Mr. Thomas,

                  This is with reference to your post dated 29 January 2016.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at airtel.[protected]@airtel.com


                  Regards
                  Akanksha Singh
                  airtelpresence (airtel customer service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                    M
                    msmohan
                    from Bengaluru, Karnataka
                    Jan 29, 2016
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                    Address: Bangalore, Karnataka, 560068
                    Website: www.airtel.in

                    I have purchased Airtel wifi hot spot device on 16th October 15. As part of dongle exchange offer I have been promised a cashback of entire device cost and the respective amount on a monthly basis will be discounted in every billing cycle.
                    I am supposed to get a discount of Rs. 248 every month for a period of 9 months.
                    But the promised discounts are not reflecting in the bill. Customer care is saying that they don't have any information and are not taking any ownership.
                    The response from Airtel customer care is pathetic and doesn't care to resolve the issue.

                    I request to look in to this matter and resolve asap.

                    My Airtel Dongle # [protected]
                    My Alternate contact # [protected]
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                      F
                      fahadsami1947
                      from new delhi, Delhi
                      Jan 29, 2016
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                      Address: New Delhi, Delhi, 110025

                      Sir I have a great mistake of my own fault. I have done one wrong recharge amount Rs. 5000 instead of Rs. 50 please sir reverse it.

                      That customer Mob. No. [protected]
                      Wrong Amount - 5000
                      Right amount - 50
                      Transaction Id.[protected]

                      My Demo number on www.shop.pay1.in [protected] my shop name is Sami
                      Stationers.
                      please sir reverse it my account. please please please sir.
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                        F
                        fahadsami1947
                        from new delhi, Delhi
                        Jan 29, 2016
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                        Address: New Delhi, Delhi, 110025

                        Sir I have a great mistake of my own fault. I have done one wrong recharge amount 5000 instead of 50 please sir reverse it.

                        That customer Mob. No. [protected]
                        Wrong Amount - 5000
                        Right amount - 50 Power plus.
                        Transaction Id.[protected]

                        MY demo no is on http://shop.pay1.in/ [protected]
                        Airtel customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        This is with reference to your post dated 29 January 2016.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at airtel.[protected]@airtel.com


                        Regards
                        Akanksha Singh
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                          G
                          Giri H RamMohan
                          from Bengaluru, Karnataka
                          Jan 29, 2016
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                          Address: 560079

                          Last September 2015, I’ve got broadband connection with the bill plan 1199(8MBPS/512KPBS) combo plan. But Connection was given for 2 MBPS speed by assuring that within 24 hours it will be converted to 8MBPS, but so far(TILL NO UPDATES) not been done.

                          Moreover I’m getting calls for asking to pay the bill, though I'm regular payer, sometimes there is a delay in a day or two, for that you are disconnecting the service, which is ridiculous.
                          I strongly condemn this and request you to take necessary steps to get 8 MBPS and do the needful.

                          Please request to update your team NOT to give false assurance for the sake of your business, by doing so you can live up to your reputation.
                          Please suggest me whether to continue or not
                          Here with I’ve attached my application form for your reference.

                          Here is my list of question:
                          1. Why are charging me 1199? which is supposed to be for 8MBPS?
                          2. When you are going to increase the speed?
                          3. What is the action you have taken on the sales guy?
                          Airtel customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,
                          This is with reference to your post dated 29 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                          Look forward to receiving the required details at airtel.[protected]@airtel.com
                          Regards,
                          Akanksha Singh
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          airtel.[protected]@airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Reply
                          Dear Customer,
                          This is with reference to your post dated 29 January 2016.
                          We were waiting to receive your contact details to enable us to address your concern.
                          Since we have not heard back from you, we trust your issue has been resolved.
                          If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
                          Regards,
                          Anil Sachdeva
                          airtel presence (airtel customer service team)
                          bharti airtel ltd
                          airtel.[protected]@airtel.com
                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Reply
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                            O
                            omprakash19
                            Jan 29, 2016
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                            Address: New Delhi, Delhi, 110061

                            It's wierd that even after registering a complaint my new Airtel Sim has not been activated. They even promised that it will be done in 4 hours. Their phones are not even reachable. The Megamind Marcom (airtel partner) is a headache to the customer as they don't bother to resolve. If you can't do this then refund my money accept your that you are incapable.
                            Airtel customer support has been notified about the posted complaint.
                            View replies
                            It's wierd that even after registering a complaint my new Airtel Sim has not been activated. They even promised that it will be done in 4 hours. Their phones are not even reachable. The Megamind Marcom (airtel partner) is a headache to the customer as they don't bother to resolve. If you can't do this then refund my money accept your that you are incapable.
                            Reply
                            Dear Customer,
                            This is with reference to your post dated 29 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                            Look forward to receiving the required details at airtel.[protected]@airtel.com
                            Regards,
                            Akanksha Singh
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            airtel.[protected]@airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Reply
                            Dear Customer,
                            This is with reference to your post dated 29 January 2016.
                            We were waiting to receive your contact details to enable us to address your concern.
                            Since we have not heard back from you, we trust your issue has been resolved.
                            If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
                            Regards,
                            Anil Sachdeva
                            airtel presence (airtel customer service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com
                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Reply
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                              S
                              SaleemMohammed
                              Jan 29, 2016
                              Report
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                              Address: 560076
                              Website: airtel.in

                              Myself Saleem Mohammed. We recently opt for Airtel broadband internet connection in Bommanahalli, Bangalore location.

                              As a process they have taken token amount of 1000Rs (Through Cash) with minor documents of my wife. Later they told us that they dont have empty portal for installation and cancel the request. To refund the token amount they ask for bank details and i have provided my bank details (As a husband). But they refuse my bank details and they want my wife bank details only which she doesn't have bank account on her name.

                              If they take cash through hand then they should have an option to refund in return through manually or else they should refund the amount in any bank what we have provided. Why they didn’t ask the bank details earlier while initiate the connection.

                              Airtel refund communication no: [protected].

                              My reference Airtel fixed landline Acc no: [protected].

                              My request to every customer who opt for Airtel broadband connection, dont take the same without proper communication.

                              Thanks,
                              Saleem
                              [protected].
                              Airtel customer support has been notified about the posted complaint.
                              View replies
                              Dear Mr. Mohammed,

                              This is with reference to your post dated 29 January 2016.
                              We would like to confirm that we have shared the resolution details with you.
                              Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                              Regards,
                              Anil Sachdeva
                              airtel presence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com
                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Reply
                              Airtel is cheating the people and looting the money.
                              They even had not refunded my 3297 broadband connection money till now even after 2 months.
                              Guys please help me to spread this message so other people will not caught in this fraud.

                              Guys do not pay in advance for Airtel broadband else you will also face similar issue and Airtel will harass you badly.
                              Better use another broadband provide and pay only after installation of broadband.
                              Reply
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                                C
                                charlesdony
                                from Chennai, Tamil Nadu
                                Jan 28, 2016
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                                Address: Chennai, Tamil Nadu

                                Hi
                                I've opted for MNP from Aircel to Airtel on 22/1/16 and they told it will take 7 working days to effect the change. My MNP UNIQUE CODE IS DT725933. Requesting that MNP is effected without any delay
                                Airtel customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,
                                This is with reference to your post dated 28 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                Look forward to receiving the required details at airtel.[protected]@airtel.com
                                Regards,
                                Akanksha Singh
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                airtel.[protected]@airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Reply
                                Dear Customer,
                                This is with reference to your post dated 28 January 2016.
                                We were waiting to receive your contact details to enable us to address your concern.
                                Since we have not heard back from you, we trust your issue has been resolved.
                                If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
                                Regards,
                                Anil Sachdeva
                                airtel presence (airtel customer service team)
                                bharti airtel ltd
                                airtel.[protected]@airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  G
                                  Gopal Thirumalai
                                  Jan 28, 2016
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                                  Address: 600028
                                  Website: aitel.in

                                  I disconnected a landline as well as removed a certain service from a mobile service. However Airtel has not only disconnected neither, but also have billed us for both services now. We have been long time Airtel customers and this is really putting us in a spot and making us think other carriers instead of Airtel unless attended to immediately.
                                  Airtel customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Mr. Thirumalai,
                                  This is with reference to your post dated 28 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                  Look forward to receiving the required details at airtel.[protected]@airtel.com
                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Reply
                                  Dear Mr. Thirumalai,
                                  This is with reference to your post dated 28 January 2016.
                                  We were waiting to receive your contact details to enable us to address your concern.
                                  Since we have not heard back from you, we trust your issue has been resolved.
                                  If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
                                  Regards,
                                  Anil Sachdeva
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    A
                                    AwareIndian
                                    from Hyderabad, Telangana
                                    Jan 28, 2016
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                                    Address: Hyderabad, Andhra Pradesh, 500001

                                    Airtel Cellular network problem since 27th jan, 2016 in hyderabad. Frequent call drops, no outgoing, no incoming, abrupt disappearance of tower signal, not able to call customer care also
                                    Airtel customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,
                                    This is with reference to your post dated 28 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                    Look forward to receiving the required details at airtel.[protected]@airtel.com
                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Reply
                                    Dear Customer,
                                    This is with reference to your post dated 28 January 2016.
                                    We were waiting to receive your contact details to enable us to address your concern.
                                    Since we have not heard back from you, we trust your issue has been resolved.
                                    If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
                                    Regards,
                                    Anil Sachdeva
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      O
                                      omprakash19
                                      Jan 28, 2016
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                                      Address: New Delhi, Delhi, 110061

                                      Irresponsible service from Megamind Marcom(Airtel partner) and Airtel, they taking more time to start a new sim and not even informing us. They said it wil take 6-7 days to start and now its been 10 days and haven't started yet. When asked Megamind they say it will take 2-3 days more on 28th jan. There's no service from previous connection as well.
                                      Airtel customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer,
                                      This is with reference to your post dated 28 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                      Look forward to receiving the required details at airtel.[protected]@airtel.com
                                      Regards,
                                      Akanksha Singh
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Reply
                                      Dear Customer,
                                      This is with reference to your post dated 28 January 2016.
                                      We were waiting to receive your contact details to enable us to address your concern.
                                      Since we have not heard back from you, we trust your issue has been resolved.
                                      If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
                                      Regards,
                                      Anil Sachdeva
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com
                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Reply
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                                        K
                                        karan hablani
                                        from Raipur, Chhattisgarh
                                        Jan 28, 2016
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                                        Address: Gwalior, Madhya Pradesh, 474001
                                        Website: www.airtel.in

                                        Airtel personnel accepted the application and said that the connection will be made within 3 days. ( i.e. by 23rd January ), however it has been a week now since the deadline ended. Everytime a call is made to the personnel, they make a contention that the connection will be made by 4 p.m. but their is no progress yet.
                                        Airtel customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Mr. Hablani,
                                        This is with reference to your post dated 28 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                        Look forward to receiving the required details at airtel.[protected]@airtel.com
                                        Regards,
                                        Akanksha Singh
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        airtel.[protected]@airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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