Airtel Complaints & Reviews

I'm a resident of DEVLALI CAMP which is near Nashik. I live at HILL RANGE in Devlali camp.

Since past 2 months, I'm not able to receive 3G speed on my data card. I have made several complaints to Airtel but there is no solution. Every time, they log a ticket number and say " we shall get back to you". They do get back, but they have not solved this issue.

My Data Card is connected to a CCTV Router which I use for remote monitoring. Because of no 3G connection I'm not able to connect to the CCTV Router remotely.

I Retheesh Rajan (mob no [protected]) recently port my number from Vodafone to Airtel. I was happy with vodafone from last couple of years except some recent billing issues. When i started my process for porting. Airtel executive give some plan which committed like 600 minits local and STD call to any number in india.Its including landline and mobile and max bill is coming up to 1300 max. Now customer care people telling like there is no such plan in this amount which including these kind of billing plan. This may issue from there customer executive. As i am a customer why i want to struggle with service provider mistake ?I am always believing in India judiciary Request for a suitable solution for this issue. Now i am not able to port back also because of the TRAI lock for 90 days.

Retheesh Rajan

I am trying to port my hyderabad airtel postpaid to Delhi airtel postpaid & had sent sms 'PORT [protected]' to 1900 4-5 times but haven't received the UPC. I was asked by Airtel gallery people to call customer service.3 diff cust Service rep gave incorrect info & issue is not resolved yet becoz of this I am being charged for roaming.

Dear sir -[protected] this numbers send adult message and abusing on call so i want to blok this number and react on this number. Plzzzz fast help me

My number is [protected]

I did porting from Vodafone to Airtel of my Contact number [protected]. It's Been 4 days that I am not receiving any calls, messages and Internet. Even after complaining more than 72 hrs gone no solution. Nodel officer is also not replying for the mail.

what could be the worst than this situation.
Constantly since 4 days, anyone contacts me got a message that you are dialing an invalid number.

Very very disappointed with the service.
Suggestion to others, Don't go and buy airtel with their 4G advertisement. Network coverage is worst.

Airtel reps on two calls confirmed there were overcharges in the billn they r placing a refund request and then can pay the remaining balance.
But now they barrred the number. I contacted them and raised a complaint by phone and email. Now i came to know that they have closed the complaint without my consent stating the charges are true. But it was airtel who confirmed that there are overcharges on the bill. They are not ready to listen to thosenovercharge confirmation calls and want to pay the whole incorrect bill.
I want refund as promised on those calls, and then happy to pay the remaining amount.

I have visited your store @6.55 located at Gandhinagar, Gujarat for port in request. Executive named khyati said without asking or knowing anything saying that documents needed, while I say I have documents then she said come along with all documents tomorrow as store is closed. Store closing time is 7 and I have reached @ 6.55 then also she didn't accepted my port in request...
I think I have to take some other operator for port in...
Contact No:- [protected]

Airtel representative gave me package of 2899/- in which he told that you get 4gb 4g net and unlimited 3g net.

As per customer care it is 4gb 4g net and unlimited 80kbps speed.

Now no 1 is helping representative says contact customer care, CC says go to airtel store and change the package. Airtel store says we can't do anything.

I am suffering a lot due to this.

I want the package as said by representative or else want refund of my money.

Or next step I will police complaint against all.

The speed of the Broadband network is really really slow. We cannot access the net and the wifi.
Please solve this problem as soon as possible.

I got a message that you have been charged for the subscription of supermodel club which I didn't opted I unsubscribed at the same time. I contacted the customer care but they very rudely said that it can not be reversed and they charged for the same service twice at the same time.VAS though not opted charged 234 rupees.

5/3/2016 we had balance rs 147 at 8 o clock but 8.30 Pm balance message shown me rs 33 only i called to customer care no. but they answered me that my mobile data shared by somebody . but i couldn't see anybody shared my data at my enquiry.my 400 mb data also lost at that time. in my enquiry nobody use or share my data. pls refund my lost data MB and balance amount.
by Abdul Nazar.

I have opted for new airtel broadband connection on 1st Mar 2016. Airtel executive came and collected the amount of 1399(equal to plan i have opted for) and my photo id also a pink slip was issue by him as aknwoldgement. I was told by him and as well as by airtel costumer care that connection will be provided in 3 working days that is 72 hrs, but until now there haven't been no proceedings regarding the connection. I had followed up with customer care and every time was told that connection will be provided in 1 more day. Now it has been 7 days and iam fed up following up. My office work is impacted dur to non availability of internet.
I will be raising my concerns in consumer court if issue is not resolved asap. Being such a giant in broadband services this kind of lethargic attitude is not acceptable and also airtel charges above par for their services.
Registered mobile no-[protected]

Hi Team,

I spoke with customer service Rep (Varun Gowda) today 07/03/2016 at 3;50 pm enquiring about the plan 146 ISD plan. He told me that the plan is applicable for UK countries(for both landline & Mob) .

After doing the recharge of Rs 146, I couldn't make the call to UK and tried calling the customer care and Mr Nagendra told me that It is not applicable to UK.

Request you to interrogate and kindly asked to refund my hard earn money.

Regards,
Fairoz Baig

Airtel over charged me for the month on August 2015, I complained to them in September 2015 but they closed the cmplain without resolving it and without asking me or informing me. Post which in october they suspended my connection again without informing me and kept sending the bills.
Since my connection was suspended in October, I cleared my dues until september and stopped paying from october. Now they are continuously asking me to pay the bill for october onwards and calling me harrasming me. They are also making fake calls saying they are from state magistrate. Please guide me further with how to manage this.

pl refer AIRTEL MOBILE NO [protected]
Rs 50 is deducted on[protected]
why ?
pl Refund

I am amit Prasad,

I parched your dongle, no... ([protected])
named... amit prasad on jan 2016 with 999/- offer from doddballapur airtel
COCO store, But at that time your CRE spoke to me that he will give discount
of 250 /- per month upto 6 months. Because I gave another dongle (
visiontex... imei no...[protected] ) to him for that, but when I went on
today in COCO store, he said to Me that `'NO ANY OFFER LIKE THIS'. I was
seated there last one hour and he talked with another person in kannada
Launague. He did not give any response and weight to my no...
And he did not sent to my no... to ZSM OR ASM OR ANYWHERE for benefit the
offer.This type service is going on in your COCO store in Bangalore.(doddballapur) this type service airtel is giving, I am so socked...

AIRTEL CRE making fool to some customer and COCO STORE environment and CRE Behaviour is not good . provide me best service as soon as possible.
I hope, you will look out the whole things.

Dear Sir / Madam,
Mere Naam Sunil Kumar Goyal Han, Maine Airtel 4g K Num Ko Band Kane K Liye Written Mai 20/01/2016 Ko Request Di Thi, But Mere Num Abhi Tak Band Nhi Kiya Han...Mai Isee Baad Bhi Two Times Request De Chuka Hu, 12/01/2016 Ko Bhi Request Di Thi..But Mere Num Abhi Tak Band Nhi Kiya Han...Or Mere Dobara Se Bill, Mere Pass Beej Diya Han..

So Please Aap Meri Problam Ko Jaldi Solve Karee


Sunil Kumar Goyal

Sunil Kumar Goyal

[protected]

Dear sir my airtel connection n.is[protected] and it's ded since yesterday we have request to solve the problem thanking you. Rakesh jain rajendra medical hall rewa m.p. 486001

Looks like Airtel by mistake is showing data balance as zero where as it was 86.5 on 5 Feb 2016. I have hardly worked my laptop. Kindly check and
reconcile ASAP.[protected]

I have done Rs 300 recharge on my Airtel mobile no. [protected] via My Airtel app for talk time as app was showing Rs. 300 for full talk time. Instated of adding Rs. 300 talk value have credited 2G balance in my account, that is quite ridiculous and your customer executive was not responding well and didn't provide any complaint no. I want return back Rs. 300 in my call balance.

Please do something as soon as and instructs your customer executives also they always forward it to senior person rather resolving the problem. I am using airtel since 2007 and expect always better services and care from Airtel.