[Resolved] Airtel — Consumer not resolving my queries

 
4 Reviews
 Smeet Panchal on Jul 6, 2017
I'm facing the issues from last 1month my mobile number is [protected], smit panchal.

Still my queries is not resolved here in attaching the application reference nos, in mail.. Except that i have call customer care for more than 5-6 times they didn't even registered my complaint, i just file another complaint today and i have give the reference number of today's complaint as well and i have visited the airtel care but i'm not getting any updates. I get simple answer that some one will contact u within 48 hours but except on 3rd june i didn't receive any call. I'm suffering from last one month if the issues will not resolve now so i have to contact consumer forum regarding this because i'm not getting any positive response from your end. Kindly reply for the same.

And here is the complaint reference no.
Thank you for contacting airtel! Reference no. 76624350 has been registered on 01-jun-2017 09:45:33 for your airtel mobile. Our network team will work on the issue and update you within 3 days

Thank you for contacting airtel! Reference no. 77241967 has been registered on 26-jun-2017 12:50:49 for your airtel mobile. Our network team will work on the issue and update you within 4 days
Complaint marked as Resolved Aug 20, 2017

Complaint Status


[Jul 06, 2017] Airtel customer support has been notified about the posted complaint.
Airtel Customer Care's response, Jul 11, 2017
Dear Sameet,

This is with reference to your post dated 06 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtelpresence@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Updated by Smeet Panchal, Jul 19, 2017
Problem Not resolved and discontinued my out going service to hell with you Airtel
Complaint comments  3 Comments     Updated: Share0Tweet0Share0

Comments

Still not solved the issues
I got so many calls from airtel customer care to pay the due bill. But why should I pay the amt when i didnt even use the services...qagu
As I got call from some superior of airtel and they assure me that problem is gng to resolved soon but still problem is not resolved and to add that i have already informed them that till d time my problem not resolved I'm not going to pay the due amount but still they disconnect my out going calls now.

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