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Airtel Complaints & Reviews

2.1
Updated: Nov 11, 2025
Complaints 54693
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Airtel reviews & complaints page 1233

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U
Ujjayan
from Kolkata, West Bengal
Jul 7, 2017
Resolved
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Resolved

Address: Bardhaman, West Bengal, 713205
Website: airtel.in

I had requested for a refund of Rs 124 on 4th July against my no network problem for 16 days. 3 days have already passed. Not yet received the refund amount credited to my account. Placed several calls on 198 complaint helpline, each person asking me to wait for another 24 hours and 20 minutes and so on. Being literally harassed. Did not expect such horrible service from Airtel.
Aug 23, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2017
Airtel Customer Care's response
Dear Ujjayan,

This is with reference to your post, dated 7 July 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 23, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 7 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    V
    Vijay Bhalara
    from Mumbai, Maharashtra
    Jul 7, 2017
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    Please my Airtel digital TV direction changing old direction south East, and new direction south west, my name vijay Bhalara Tolen Address khaidem mayai leikai, customer id no.[protected]
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      C
      cam4
      from Hyderabad, Telangana
      Jul 7, 2017
      Resolved
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      Resolved

      Address: 500050

      Dear Concerned,

      I recharged my airtel prepaid account with 159 Rs and got only 400 MB data as opposed to 2GB as shown in the airtel website. Please provide a resolution ASAP. This is not expected of Airtel. While other companies are providing free internet on mobile airtel is cheating customers by providing less that promised data. My mobile number is [protected].

      Thanks,
      Abhijit.
      Aug 16, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jul 08, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 7 July 2017 .

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Jul 15, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 7 July 2017 .

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        S
        steveissac
        Jul 7, 2017
        Resolved
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        Resolved

        Address: 560066

        Dear Airtel,

        I would like to cancel/De-activate my Airtel 4G data card till October 2017 as I am not in India.

        Please do the needful.

        Data Card Number: [protected]

        Since I am not available in India till October, am unnecessarily paying the amount everymonth. So I want to deactivate it.

        I dont find any option in airtel .in site.

        So your help will be much appreciated

        Regards,
        Steve
        Aug 17, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Jul 08, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post, dated 7 July 2017 .

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Jul 15, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post, dated 7 July 2017 .

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          S
          Sepi Sangtam
          from Lala, Assam
          Jul 7, 2017
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          I am airtel retailer, M trying to link customers aadhar to airtel number, it shows that, POS details not found for your lapu number (813292****)!! ples help!
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            P
            Pinapaka Prabhaakar
            from Visakhapatnam, Andhra Pradesh
            Jul 7, 2017
            Resolved
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            Resolved

            Address: Mahbubnagar, Andhra Pradesh, 509216

            My mobile is lost. I am going to ur airtel office in shadnagar, rangareddy distance, t elangana-509216. Submit my i'd proof and photo. Demand 200 rupees for loss of sim. I will pay 200 rupees and take new sim today at approx 1 pm. But my sim is not activated. My airtel no is [protected]. Pl activate sim.
            Tq
            P. Prabhakar rai
            My alternate no [protected].
            +1 photos
            Aug 19, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Jul 07, 2017
            Updated by Pinapaka Prabhaakar
            My mobile is lost. I am going to ur airtel office in shadnagar, rangareddy distance, t elangana-509216. submit my I'd proof and photo. demand 200 rupees for loss of sim. I will pay 200 rupees and take new sim today at approx 1 pm. but my sim is not activated. my airtel no is [protected]. pl activate sim.
            tq
            p.prabhakar rai
            my alternate no [protected].
            Verified Support
            Jul 14, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 7 July 2017 .

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              B
              Biswa2222222222
              from Darjiling, West Bengal
              Jul 7, 2017
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              Address: 767023
              Website: [email protected]

              Respected sir,
              I am dhananjaya bagarty, i seriously request you to solve my problem. We are in deep trouble from our post peon. My speed post no - (Aq[protected]in) but yet i have not received it. It is very emergency for me. The post peon (Mob-[protected]) is very careless person. He gave my parcel by other hands when i call, i know it and he asked me i never remember who is this person?
              Sir, it is not one time, one-a-day he had not deliver my appointment letter in time so i did not joined in office therefore i lost my job also. So sir i kindly request you how i received my parcel as soon as possible.
              My details address: —
              At - bandhapali
              Po - sargul
              Via - dunguripali
              Dist-sonepur
              State-odisha
              Pin - 767023
              Speed post no: — (Aq[protected]in)
              Please help sir, thanks you.
              Airtel customer support has been notified about the posted complaint.
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                S
                Sricharan Chada
                Jul 7, 2017
                Resolved
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                Resolved

                Address: 500081

                Hi, International roaming is not working in USA. Recharged with 1199 pack. Only receiving messgaes. Outgoing and incoming calls are not working. Mobile no. [protected]. Please do the needful or activate the subscripion. Recharge done on 6th July 2017 for 1199.Recharge done on[protected]:23AM, MRP:Rs1, 199.00, GST 18% payable by Company/Distributor/Retailer, TransID[protected].
                Aug 25, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Jul 15, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 07 July 2017.

                We tried calling you multiple times to get additional details to enable us to address your
                concern.

                However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Jul 23, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 7 July 2017 .

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                KarishmaChauhan
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                International roaming is not working in UAE. Recharged with 649 pack. Only receiving sms. Outgoing SMS Outgoing and incoming calls are not working. Mobile No : [protected].
                Please do activate the subscripion. Recharge done on April 21st 2021 this one day pack.
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                  R
                  rachiet sharma
                  from Chennai, Tamil Nadu
                  Jul 7, 2017
                  Resolved
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                  Resolved

                  Airtel Postpaid - Incoming calls are not getting through

                  Hi,
                  I have been having issues with the incoming calls for my number since the past few weeks. I also raised a complaint with ref no : SR77403853 .
                  However no one is trying to contact me or resolve the issue. Someone also closed my ticket without even working on it. I don't understand how can anyone do that, close my ticket without confirming.
                  So now I am posting here the details of the problem:
                  I am not able...
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                  M
                  Medo Rupreo
                  from Bargarh, Odisha
                  Jul 7, 2017
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 797001
                  Website: Consumercomplaints.in

                  Hello I am an airtel user who is currently facing a network problem regarding airtel 4g network. Whenever I turn my data on the 4g symbol along with the two parallel arrow indicators appear however I am unable to connect to the internet or use any applications which require a network to be established. This problem appears to affect only my colony area . Other areas do not face this problem.
                  I humbly request the airtel manager of my district of kohima in nagaland to look into this matter as it has become a very big nuisance
                  Aug 17, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 08, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 7 July 2017 .

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    K
                    Kasa Satya prasad
                    from Mahbubnagar, Telangana
                    Jul 7, 2017
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110070

                    Dear Airtel Customer care,

                    My complaint ref No:- OT[protected] .

                    I am KASA N V V SATYA PRASAD FROM HYDERABAD.I brought a airtel recharge voucher from my nearby fancy shop at patancheru, Hyderabad.I have over scratched airtel recharge voucher of Rupees. 60.

                    I can’t see the pin digits becoz of over scratches. I’m not getting what is that pin number which I have over scratched and also I can’t recharge from that voucher.

                    The serial number of the voucher is [protected] 27971 and my mobile no. is [protected]. Kindly look in the matter and send me the pin plz...
                    With regards

                    KASA N V V SATYA PRASAD
                    CELL:[protected]AIRTEL)
                    [protected]BSNL)
                    Sep 2, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 15, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 7 July 2017 .

                    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Jul 27, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 7 July 2017 .

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      R
                      Rams Ramu
                      from Sathupalli, Telangana
                      Jul 7, 2017
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                      Address: Kurnool, Andhra Pradesh

                      Sir
                      Iam using ur airtel prepaid num [protected] i want my cal details of lst month june 2017.please sent my details my email id [protected]@gmail.com
                      Thanking u sir
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                        M
                        Mohammad Ãrmân
                        from Haridwar, Uttarakhand
                        Jul 7, 2017
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                        Address: Kanpur, Uttar Pradesh, 208001
                        Website: n/a

                        I have alredy recharged 4 g but net soeed is very slow like a 2g net and my netwrk always shown in 3g netwrk in my mobile i want to request you pls solve otherwise i quit..
                        +2 photos
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                          A
                          Anjalicherri
                          from Bengaluru, Karnataka
                          Jul 7, 2017
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                          Address: 563116
                          Website: Airtel

                          Sir please cancel my airtel dongle. I lost my airtel dongle till 3 months over . I didn't use airtel dongle . But bill will come every month. Please give a consumption for that Bill . Airtel dongle no:[protected] . Please sir I paying first bill that much only my strength. please cancel my dongle . Give any. Reply's.
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                            S
                            sneha gera
                            from Gurgaon, Haryana
                            Jul 7, 2017
                            Resolved
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                            Resolved

                            Address: 121001
                            Website: www.airtel.com

                            When i lodged complaint at airtel company then they replied towards my mail and called me for submitted NOC. when i was reached at nearest airtel outlet which located at nit-1, Nehru ground, faridabad, HR, they denied for accepting NOC for conversion. i got the call from this no. [protected]. is that call was fake?

                            i lodge the complain at airtel for even do migration it. i submitted all the documents on 28th june 2017 still my no. is running with that post paid connection. i dont think so airtel employees are working according to company's norms. or no. will be converting or not this is uncertain.
                            while registering a complaint they issued me a ref. no. i.e. 76753531, but still they didn't resolved yet.
                            Aug 17, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 15, 2017
                            Airtel Customer Care's response
                            Dear Ms. Gera,

                            This is with reference to your post, dated 07 July 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Change my mobile no
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                              A
                              A PRABHAKAR
                              from Delhi, Delhi
                              Jul 9, 2017
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                              My daughter's mobile stolen i want the sim to be blocked but there is no customer care service available...
                              so please block my daughter's mobile no.09910039. as somebody is missusing the number
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                                A
                                Achyut Kalla
                                from Gonda, Uttar Pradesh
                                Jul 7, 2017
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                                Address: 342001
                                Website: Www.airtel.in

                                I m not getting messages on my cellphone number [protected].
                                It's been a while since I m not receiving any otp any messages. This is so frustrating. I tried all the settings under message centre. This is very very frustrating as i m not able to use most of the apps that uses transactions.
                                Need immediate help
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                                  K
                                  KIRAN T S
                                  from Bengaluru, Karnataka
                                  Jul 7, 2017
                                  Resolved
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                                  Resolved

                                  Address: 560054
                                  Website: www.airtel.in/airtel-secure

                                  I had raised (Insurance claim) request to get my Mobile phone screen crack fixed. I had explained in detail the exact reason which led to Mobile display screen crack.

                                  Airtel representative (8 days after collecting my phone) called me and informed me that the insurance claim was rejected due to negligence. The reason they gave was keeping inside a pant pocket without zip was not recommended. Also, I was informed that someone may have hit me and device fell.

                                  I don't understand how the insurance team can presume details on how the device got damaged. I asked them to give me in writing describing the above detail. However, they sent the below e-mail.
                                  "

                                  We regret to inform that your device claim of Rs.11183.0 has been rejected by the insurance company due to Claim is not admissible due to negligence | No proper care of handset has been taken by insured to safeguard the property..
                                  "

                                  I feel Airtel is cheating people by rejecting genuine claim by giving some lame excuse. I do see many people who claimed insurance given the same copy paste excuse.

                                  Please help me in getting justice. I am willing to take it appropriate forum to get justice. Please advice.
                                  Aug 24, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 11, 2017
                                  Airtel Customer Care's response
                                  Dear Kiran,

                                  This is with reference to your post, dated 10 July 2017.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Jul 23, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 10 July 2017 .

                                  We tried calling you multiple times to get additional details to enable us to address your concern.
                                  However, there was no response.
                                  We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                  Regards,
                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    A
                                    Arunvenu17
                                    Jul 7, 2017
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                                    Address: Kollam, Kerala, 691303

                                    We already recharged but not activated.So please activate my dth
                                    my account number is.[protected]. So please activate my account number urgently.our account have balance .So please
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                                      dev1235
                                      from Bengaluru, Karnataka
                                      Jul 7, 2017
                                      Resolved
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                                      Resolved

                                      Hi, this is mrs kumud singh from lucknow having airtel prepaid connection no. +91-[protected]. I lost my mobile yesterday in lucknow, hence, i want to request the airtel team to please block this sim card asap.

                                      Please guide me through the process of issuing a duplicate prepaid sim card with the same number (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure. Kindly contact at [protected]@gmail.[protected]@gmail.com
                                      Thanks,...
                                      Aug 16, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 07, 2017
                                      Airtel Customer Care's response
                                      Dear Dev,

                                      This is with reference to your post, dated 07 July 2017.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Jul 14, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 7 July 2017 .

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      KarishmaChauhan
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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