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Airtel Complaints & Reviews

2.1
Updated: Jun 10, 2026
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Airtel reviews & complaints page 1238

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R
Rochak Dubey
from Mumbai, Maharashtra
Jul 8, 2017
Resolved
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Resolved

Address: Allahabad, Uttar Pradesh, +91

Sir my prepaid sim lost when we give the airtel office he says me your sim can not meet again my lost sim no is [protected].
plz give your query or help me my no[protected].
sr when we go to the airtel office he says me that your no is not in your so we can not give your lost sim card if this no is attached to your adhaR card if this no is on your id then we give or replace your no
Aug 19, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 8 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 15, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 8 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
sr/maim plz call me myu no is [protected]
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    N
    Nhtwr15
    from Noida, Uttar Pradesh
    Jul 8, 2017
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110092
    Website: Airtel

    I have ported my number from airtel to vodafone which got activated on 23 july 2017 but now airtel has sent me a bill of 433 from 5-22 june 2017 and there customer executives are saying that you have to pay 548 rs till 6th july but why I have to pay this amount when my services from airtel got deactivated on 23 june only.They usually think customer is fool and overcharge the bills so that these creepy guys can increase there pocket but I am not going to pay this irrelevant amount and there executives too does not have sense to talk to customer behaves like they are frustrated with something and when asked to forward the call to senior they behave like owners of airtel that we cant do it pathetic services you guys are providing to us
    Aug 22, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Jul 08, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 8 July 2017 .

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Jul 15, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 8 July 2017 .

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      M
      Marrapu
      from Kuzhithurai, Tamil Nadu
      Jul 8, 2017
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      Address: Mumbai City, Maharashtra, 400051
      Website: Airtel

      I have recharged with 349/- airtel prepaid amount was deducted twice from my bank account due to network error I have claimed for the same on Wednesday with complaint id PR[protected] but till now there is no reply from the airtel
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        P
        Priyanka Meena Jha
        from Hojai, Assam
        Jul 8, 2017
        Resolved
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        Resolved

        Address: 813212

        I am using Airtel no [protected]. Now I am in my village but I am get difficult to get network of Airtel in my village due to low strength of network . To get network I have to go to 2nd floor of my house because in ground floor mobile can't detect network .
        Please solve network problem
        Vill kuwangarhi
        Po supour Jammu
        Pin 813212
        Dist munger
        State bihar
        Aug 19, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Jul 08, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post, dated 8 July 2017 .

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Jul 19, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post, dated 8 July 2017 .

        We tried calling you multiple times to get additional details to enable us to address your
        concern.

        However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          T
          tharuni
          from Kasaragod, Kerala
          Jul 8, 2017
          Resolved
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          Resolved

          Address: Pathanamthitta, Kerala, 689698

          Dear,
          Due to signal problem in Muthupezhumkal church junction (Konni Talk, Aruvappulam panchayath ward 9, Pathanamthitta district) Please place a new tower between Muthupezhumkal church Junction - Muttakkuzhi libarary to.get a range

          Tel nos
          [protected] upto 30July
          [protected] upto 30 july
          [protected]st August onwards
          [protected] International Aug 3 onwards
          Johnson George
          Jerry villa (chethackal.house)
          Muthupezhumkal.p.o.
          Vakayar - Konni 689698
          Sep 2, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Jul 11, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 8 July 2017.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Jul 23, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 8 July 2017 .

          We tried calling you multiple times to get additional details to enable us to address your concern.
          However, there was no response.
          We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            S
            Sunny Dani
            from Mumbai, Maharashtra
            Jul 8, 2017
            Resolved
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            Resolved

            Address: 400092

            V full family r using airtel postpaid & prepaid service since six months. Suddenly after rains v r facing network issues. No calls or data access. After multiple complaints v have received an solution to wait for 90 to 180 days as they r upgrading in our area. What kind of solution is this???? For six months v will have to face same problem? What is the point of giving unlimited offers when u r not able to use it. We feel like cheated from big brand like airtel. No network in so called Open network
            Aug 19, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Jul 15, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 8 July 2017 .

            We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Jul 19, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 8 July 2017 .

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Aug 23, 2017
            Updated by Sunny Dani
            Dear Rakesh,
            8th july complaint is responded on 15th July. Dnt offer services when u cannot give them. Still the situation is same at our place. No network & no changes in their so called open network website. They r showing strong network there in our area. Nice way of marketing & fooling people.
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              S
              Shah Dilip
              from Ahmedabad, Gujarat
              Jul 8, 2017
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              Address: Ahmedabad, Gujarat, 380005
              Website: nisarg

              Sir with due regards i beg to say that my airtel money account blocked by unknown reason. Plz unblock my airtel money account [protected] he is u r most kindness..
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                A
                Anijeet anand
                from Rajkot, Gujarat
                Jul 7, 2017
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                Address: New Delhi, Delhi, 110003

                He'llo,
                I have network connection problem from last 15 days.I complain many times but no improvement at all. I m using Airtel number from last 7 yr. customer executive always miss guide me on this problem.please find attachment.
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                  A
                  Adinarayan
                  from Mumbai, Maharashtra
                  Jul 7, 2017
                  Resolved
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                  Resolved

                  Address: 603103

                  Hi Team,

                  Recently i did MNP from JIO to Airtel, when i am doing i didnt relize that they are offering me postpaid(In the openion that, it is going to be preapaid just like other network).

                  Mobile Number : +91-[protected]

                  Somehow now i am Postpaid Airtel customer and i am having 499 plan.I am not satisfied with this as i am getting very good benefits with prepaid plans.

                  I have called to customer care and they offered by some extra data package but still i am not convinced with the postpaid as i am paying more money.

                  So i have reached to Chennai - navalur Airtel Showroom, they are reluctant to accept my request and asking me to reach Airtel Showroom at Adayar.

                  What i am not understanding why they are not thinking in the customer point of view and why they want me to pay more money when i dont want that.

                  Is it the Service, India's Largest network provider should provide to a customer?

                  If Airtel is not allowing me to convert to prepaid, i am not left with any option to discontinue this number.
                  Aug 23, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 16, 2017
                  Airtel Customer Care's response
                  Dear Adinarayan,

                  This is with reference to your post, dated 7 July 2017.

                  We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Jul 19, 2017
                  Airtel Customer Care's response
                  Dear Adinarayan,

                  This is with reference to your post, dated 7 July 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    U
                    Ujjayan
                    from Kolkata, West Bengal
                    Jul 7, 2017
                    Resolved
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                    Resolved

                    Address: Bardhaman, West Bengal, 713205
                    Website: airtel.in

                    I had requested for a refund of Rs 124 on 4th July against my no network problem for 16 days. 3 days have already passed. Not yet received the refund amount credited to my account. Placed several calls on 198 complaint helpline, each person asking me to wait for another 24 hours and 20 minutes and so on. Being literally harassed. Did not expect such horrible service from Airtel.
                    Aug 23, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 11, 2017
                    Airtel Customer Care's response
                    Dear Ujjayan,

                    This is with reference to your post, dated 7 July 2017.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Jul 23, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 7 July 2017 .

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      V
                      Vijay Bhalara
                      from Mumbai, Maharashtra
                      Jul 7, 2017
                      Report
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                      Please my Airtel digital TV direction changing old direction south East, and new direction south west, my name vijay Bhalara Tolen Address khaidem mayai leikai, customer id no.[protected]
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                        C
                        cam4
                        from Hyderabad, Telangana
                        Jul 7, 2017
                        Resolved
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                        Resolved

                        Address: 500050

                        Dear Concerned,

                        I recharged my airtel prepaid account with 159 Rs and got only 400 MB data as opposed to 2GB as shown in the airtel website. Please provide a resolution ASAP. This is not expected of Airtel. While other companies are providing free internet on mobile airtel is cheating customers by providing less that promised data. My mobile number is [protected].

                        Thanks,
                        Abhijit.
                        Aug 16, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 08, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 7 July 2017 .

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Jul 15, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 7 July 2017 .

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          S
                          steveissac
                          Jul 7, 2017
                          Resolved
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                          Resolved

                          Address: 560066

                          Dear Airtel,

                          I would like to cancel/De-activate my Airtel 4G data card till October 2017 as I am not in India.

                          Please do the needful.

                          Data Card Number: [protected]

                          Since I am not available in India till October, am unnecessarily paying the amount everymonth. So I want to deactivate it.

                          I dont find any option in airtel .in site.

                          So your help will be much appreciated

                          Regards,
                          Steve
                          Aug 17, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 08, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 7 July 2017 .

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          KarishmaChauhan
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Jul 15, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 7 July 2017 .

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            S
                            Sepi Sangtam
                            from Lala, Assam
                            Jul 7, 2017
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                            I am airtel retailer, M trying to link customers aadhar to airtel number, it shows that, POS details not found for your lapu number (813292****)!! ples help!
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                              P
                              Pinapaka Prabhaakar
                              from Visakhapatnam, Andhra Pradesh
                              Jul 7, 2017
                              Resolved
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                              Resolved

                              Address: Mahbubnagar, Andhra Pradesh, 509216

                              My mobile is lost. I am going to ur airtel office in shadnagar, rangareddy distance, t elangana-509216. Submit my i'd proof and photo. Demand 200 rupees for loss of sim. I will pay 200 rupees and take new sim today at approx 1 pm. But my sim is not activated. My airtel no is [protected]. Pl activate sim.
                              Tq
                              P. Prabhakar rai
                              My alternate no [protected].
                              Aug 19, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Jul 07, 2017
                              Updated by Pinapaka Prabhaakar
                              My mobile is lost. I am going to ur airtel office in shadnagar, rangareddy distance, t elangana-509216. submit my I'd proof and photo. demand 200 rupees for loss of sim. I will pay 200 rupees and take new sim today at approx 1 pm. but my sim is not activated. my airtel no is [protected]. pl activate sim.
                              tq
                              p.prabhakar rai
                              my alternate no [protected].
                              Verified Support
                              Jul 14, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 7 July 2017 .

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              KarishmaChauhan
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                B
                                Biswa2222222222
                                from Darjiling, West Bengal
                                Jul 7, 2017
                                Report
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                                Address: 767023
                                Website: [email protected]

                                Respected sir,
                                I am dhananjaya bagarty, i seriously request you to solve my problem. We are in deep trouble from our post peon. My speed post no - (Aq[protected]in) but yet i have not received it. It is very emergency for me. The post peon (Mob-[protected]) is very careless person. He gave my parcel by other hands when i call, i know it and he asked me i never remember who is this person?
                                Sir, it is not one time, one-a-day he had not deliver my appointment letter in time so i did not joined in office therefore i lost my job also. So sir i kindly request you how i received my parcel as soon as possible.
                                My details address: —
                                At - bandhapali
                                Po - sargul
                                Via - dunguripali
                                Dist-sonepur
                                State-odisha
                                Pin - 767023
                                Speed post no: — (Aq[protected]in)
                                Please help sir, thanks you.
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  Sricharan Chada
                                  Jul 7, 2017
                                  Resolved
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                                  Resolved

                                  Address: 500081

                                  Hi, International roaming is not working in USA. Recharged with 1199 pack. Only receiving messgaes. Outgoing and incoming calls are not working. Mobile no. [protected]. Please do the needful or activate the subscripion. Recharge done on 6th July 2017 for 1199.Recharge done on[protected]:23AM, MRP:Rs1, 199.00, GST 18% payable by Company/Distributor/Retailer, TransID[protected].
                                  Aug 25, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 15, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 07 July 2017.

                                  We tried calling you multiple times to get additional details to enable us to address your
                                  concern.

                                  However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                  Verified Support
                                  Jul 23, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 7 July 2017 .

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  International roaming is not working in UAE. Recharged with 649 pack. Only receiving sms. Outgoing SMS Outgoing and incoming calls are not working. Mobile No : [protected].
                                  Please do activate the subscripion. Recharge done on April 21st 2021 this one day pack.
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                                    R
                                    rachiet sharma
                                    from Chennai, Tamil Nadu
                                    Jul 7, 2017
                                    Resolved
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                                    Resolved

                                    Hi,
                                    I have been having issues with the incoming calls for my number since the past few weeks. I also raised a complaint with ref no : SR77403853 .
                                    However no one is trying to contact me or resolve the issue. Someone also closed my ticket without even working on it. I don't understand how can anyone do that, close my ticket without confirming.
                                    So now I am posting here the details of the problem:
                                    I am not able to receive any incoming call in any location. My data, sms and outgoing calls are working fine. Only incoming calls are not getting connected.I tried calling from other network also .But none of the calls are going through.Also the handset is working fine. I confirmed this by inserting a diff sim in my handset and the incoming calls are coming in that case.
                                    Today on the advise of your customer care executive I also got a new sim. However, the issue still persists. I AM NOT GETTING ANY INCOMING CALLS!

                                    Please look into this matter ASAP. Since I would not be able to receive any calls you can contact me in my email id. All the details you can find in my complaint ID : SR77403853 .

                                    Thanks.
                                    Aug 20, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 08, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 7 July 2017 .

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    KarishmaChauhan
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Jul 19, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 7 July 2017 .

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    I haven't got any update on the my request nor are you replying to my query on [protected]@in.airtel.com . Please update when can I expect a resolution for this issue.?
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                                      M
                                      Medo Rupreo
                                      from Bargarh, Odisha
                                      Jul 7, 2017
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 797001
                                      Website: Consumercomplaints.in

                                      Hello I am an airtel user who is currently facing a network problem regarding airtel 4g network. Whenever I turn my data on the 4g symbol along with the two parallel arrow indicators appear however I am unable to connect to the internet or use any applications which require a network to be established. This problem appears to affect only my colony area . Other areas do not face this problem.
                                      I humbly request the airtel manager of my district of kohima in nagaland to look into this matter as it has become a very big nuisance
                                      Aug 17, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 08, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post, dated 7 July 2017 .

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      KarishmaChauhan
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        K
                                        Kasa Satya prasad
                                        from Mahbubnagar, Telangana
                                        Jul 7, 2017
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi, 110070

                                        Dear Airtel Customer care,

                                        My complaint ref No:- OT[protected] .

                                        I am KASA N V V SATYA PRASAD FROM HYDERABAD.I brought a airtel recharge voucher from my nearby fancy shop at patancheru, Hyderabad.I have over scratched airtel recharge voucher of Rupees. 60.

                                        I can’t see the pin digits becoz of over scratches. I’m not getting what is that pin number which I have over scratched and also I can’t recharge from that voucher.

                                        The serial number of the voucher is [protected] 27971 and my mobile no. is [protected]. Kindly look in the matter and send me the pin plz...
                                        With regards

                                        KASA N V V SATYA PRASAD
                                        CELL:[protected]AIRTEL)
                                        [protected]BSNL)
                                        Sep 2, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 15, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post, dated 7 July 2017 .

                                        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Jul 27, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post, dated 7 July 2017 .

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Helpful
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