[Resolved]  Airtel — Debited money without providing services

Address:560068

Hi,

The services you provide is worst. I had requested for a broadband service and the Airtel agents came home took all my documents and a cheque of 1000rs. Then later they inform that they can't provide services to my area. Now the money is debited from my account and how is it possible for me to take it back. This is the worst experience I had till now. Kindly return my money.

Is this the way you support us.
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Nov 13, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Sep 26, 2016
suresh1212pandiyan's response
i change my mobile number
Verified Support
Oct 03, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 3 October 2016

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Oct 13, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 3 October 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

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