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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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S
Sonu 2373
from Mumbai, Maharashtra
Oct 14, 2016
Resolved
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Resolved

Address: 400067
Website: www.airtel.in

I have recently switch from idea to airtel. I was informed by the airtel customer sales person about the plan and now when the service is activated there is nothing about that.

They have cheated to bring the customer from other operator.

I have the call records of the airtel guy. He is clearing mentioning that and now when i am calling him he is not replying to my question.

My name is sonu lohar
[protected]
Oct 20, 2016
Complaint marked as Resolved 
Airtel presence has solved the problem
Airtel customer support has been notified about the posted complaint.
Oct 08, 2016
Suniti dhondiyal's response
Whenever we recharge it message comes but when we call some one it shows low balance even today when we recharge it we got e-mail from site that it has been recharged but mobile shows low balance. We think our number has been hacked by someone so we just want to deactivate this number.
Verified Support
Oct 20, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 14 October 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Oct 22, 2016
Updated by Sonu 2373
Why I have received 3G service instead of 4G service?

I was informed by the telecaller that will get a 4G service??
Whenever we recharge it message comes but when call some one it shows low balance even today when we recharge it we got e-mail from site that it has been recharged but mobile shows low balance. We think our number has been hacked by someone.
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    G
    GaneshKamat
    from MUMBAI, Maharashtra
    Oct 14, 2016
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 400093
    Website: airtel

    I have sent emails, contacted with you but against my name prepaid no [protected] is given to mr jitendra parikh. This is done by staff without prior approvaled or not informe to me. I have logged the complaint with midc police station at andheri (E) as per ms madhavi singh - nodal officedr delhi, seemakumari, etc this no is given to mr jitendra parikh in 2008 i have visited to andheri kurla gallery at andheri (E), shanti nagar mahakali caves road, andheri east then airtel arc at chakala gallery andheri east. Also i have visited at vileparle east near dinanath natyamandir.
    Also i have given newly purchase 4 g card against same no with submited adhar card, photo & paid rs 30 / also note that the said transfer no is out of coverrage area. He is not lifted the calls. Alo i have sent sms to him. Hence i have require last 3 mths call details & mr jitendra parikh address for require action ganesh c kamat [protected] [protected]
    Nov 16, 2016
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Oct 14, 2016
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 14 October 2016

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Anil S.
    airtel presence (airtel Customer, service team)
    bharti airtel ltd
    [protected]@in.airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Oct 16, 2016
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 14 October 2016.

    We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

    Look forward to hearing from you.

    Regards
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      R
      Ranjitha Rajini Gj
      from Noida, Uttar Pradesh
      Oct 14, 2016
      Resolved
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      Resolved

      Address: Mysore, Karnataka, 577006

      Sir I'm badly hurt at the way every airtel executive respond for our problems. ...actually I got airtel broadband connection bearing landline no-[protected] in mysore. ...before getting connection is have paid 3000 rupee as a safety deposit... last month itself is cancelled the connection. ... nd with an outstanding amount 457 rupee. .. after cancellation for getting refund amt I uploaded the check details for airtel refund link... their by it got generated id-AOR24233b1... since the amount not yet refunded. ... I mailed many at times to airtel but everyone told like there is no amount in ua account as concerned. .. then I got many executives no in mysore but they all not responded properly... I'm badly hurt because they had responded harshly. ...finally with u I'm sharing my problem with the hope that u will sort out the problem easily nd efficiently. ... u r my final hope... I'm a student in need money urgently.. I recently shifted to Delhi I need money. .. but ua executives didn't respond properly. .. is that the way one company providing facilities to their customers. ... I'm badly hurt since one month I'm struggling to get my money back... but it's seems to be no use... I'm hurt..
      Nov 18, 2016
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Oct 14, 2016
      Updated by Ranjitha Rajini Gj
      Sir im badly hurt... please give me justice
      I'm a student sir.. try to understand my problems
      I hope u will provide me a least justice in this regard then I shall be much obliged
      Verified Support
      Oct 14, 2016
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 14 October 2016

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Anil S.
      airtel presence (airtel Customer, service team)
      bharti airtel ltd
      [protected]@in.airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Oct 18, 2016
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 14 October 2016.

      We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

      We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

      Look forward to hearing from you.

      Regards
      Akanksha Singh
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        A
        alpes
        Oct 14, 2016
        Resolved
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        Resolved

        Address: 201308

        I downloaded an app from playstore and and opened it . before it opened I received a massage stating the activation of Airtel superstore and rs 99 was deducted from my account . I had no idea what happened . There was no any dialog box asking for activation and the service got activated without my consent. I reopened the app again and kiddie club service got activated with deduction of rs 35 from my main balance. how can Airtel activate service without consent of its customers
        Nov 18, 2016
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Oct 14, 2016
        Updated by alpes
        you can contact me on the same number I have provided after 4 pm
        Verified Support
        Oct 18, 2016
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post, dated 14 October 2016.

        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

        We look forward to receive the required details.

        Regards,

        Anil S.
        airtel presence (airtel Customer, service team)
        bharti airtel ltd
        [protected]@in.airtel.com

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          A
          amit.pathak
          from Eluru, Andhra Pradesh
          Oct 13, 2016
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh

          Hi team,

          I took new prepaid sim in hyderabad
          . Given id proof and adress proo. F
          Sim no.[protected]u
          Msisdn. [protected]
          I got message on alternate number my [protected] of successfully address verification and reference verification.
          Sim will be cativated in 24 hours.
          After that message no signal till now.
          Also no reason shared on my alternate number provided ie [protected].
          Shopkeeper who sold sim is saying. All parts done. He is not responsible.
          Sim retailer is gemini enterprises, hyderabad

          Regards
          Amit kumar pathak
          [protected]
          Nov 14, 2016
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Oct 14, 2016
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 13 October 2016

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Anil S.
          airtel presence (airtel Customer, service team)
          bharti airtel ltd
          [protected]@in.airtel.com
          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            C
            Complainant39211
            from Mumbai, Maharashtra
            Oct 13, 2016
            Resolved
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            Resolved

            Address: Kolkata, West Bengal, 700017
            Website: Www. Airtel.com

            Hi. I recharged my sorrel with Rs.140 on October 11th at 5.57 PM. I hardly made one or two local calls for a minute. But now airtel claims that my balance is 0. I got a msg claiming that the money was recharged from the shop but For no reason my money was cut. I already have data paid for separately so I know that wasn't an issue. Suddenly in 1 day they cut all my money. A day before that I was in an emergency situation and I took an advanced talk time of Rs.10 and airtel said they would cut Rs.12 but instead they took my whole money. I have tried calling their customer care but it was useless. I think it was very unfair of them and they should refund me. There is no way I spent 140 Rs because the calls I made were one or two minutes locally but now they are telling I have 0 balance.
            Oct 16, 2016
            Complaint marked as Resolved 
            I would like to thank consumer forum for their efforts. My money has been refunded by Airtel. It was confirmed via a call and email. I appreciate the gesture.
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Oct 15, 2016
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 14 October 2016.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Akanksha Singh
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            [protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              R
              Raa Gav
              from Attur, Tamil Nadu
              Oct 13, 2016
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu, 600118
              Website: www.airtel.com

              Here am vinodh, these airtel people will fool you saying they provide unlimited internet after 15gb is completed for 999 plan after tax 1150 rs. The speed after 15 gb is slower than even 2g net. Fraud people's even that limit getting over in few days. Still now i'm connected with 3g not with 4g. 4g must blink in blue colour but even first tym during activation was the only time it blinked as blue. People's beware of fraud airtel and their wifi plans never pay bills if speed not upto the mark. Useless and only fit for taking huge money from consumer. 1/5 for you guys.
              Nov 20, 2016
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Oct 14, 2016
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 13 October 2016

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Anil S.
              airtel presence (airtel Customer, service team)
              bharti airtel ltd
              [protected]@in.airtel.com
              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Oct 20, 2016
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 13 October 2016.

              We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

              We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

              Look forward to hearing from you.

              Regards
              Akanksha Singh
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              [protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                N
                nikhilxyz1
                from Kota, Rajasthan
                Oct 13, 2016
                Resolved
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                Resolved

                Address: Panchkula, Haryana, 134109

                Hello
                I had an airtel post paid connection, which i changed to prepaid basically because of very high bills of late. At the time of conversion at Sector -7, Panchkula, Airtel office, I paid the amount pending which I was told to pay by the person running the outlet. Thereafter again some amount was told to be due which also I duly paid. This was sometime in the month of Aug 2016. Now today ie on 13 Oct again I am getting a call from Airtel that i have a due of Rs 116- towards Airtel. Such unscrupulous practice by a so called Number 1 company of India is unthinkable.
                Nov 14, 2016
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Oct 14, 2016
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post, dated 13 October 2016

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Anil S.
                airtel presence (airtel Customer, service team)
                bharti airtel ltd
                [protected]@in.airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Nov 18, 2016
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post, dated 13 October 2016

                We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
                Regards,
                Anil S.
                airtel presence (airtel Customer, service team)
                bharti airtel ltd
                [protected]@in.airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Nov 18, 2016
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post, dated 13 October 2016

                Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Anil S.
                airtelpresence (airtel Customer, service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  C
                  chandra prakash kedia
                  from Mumbai, Maharashtra
                  Oct 13, 2016
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra, 400090

                  Hello this is chandra prakash kedia.

                  i have taken MNP connection from this agency and per the record they have provided me wrong sim card and also the connection has not yet forwarded in process..

                  now i am going to file complain against your agency with the issue i am facing from your end..

                  i am calling your executive lots of time but the guy is not responding the call

                  here are the no which i am having...

                  [protected]
                  [protected]

                  dont take services from this type of any agency
                  Nov 14, 2016
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 14, 2016
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 13 October 2016

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Anil S.
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd
                  [protected]@in.airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    S
                    suhassonali
                    from Mumbai, Maharashtra
                    Oct 13, 2016
                    Resolved
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                    Resolved

                    Address: 411018
                    Website: Airtel DTH

                    Airtel digital tv connection i have disconnected on 10th july and received sms confirmation from them about disconnection request received. Customer care executive collected my bank account details and informed my balance recharge amount will be refunded within 2 to 3 working days in my account.

                    After one week they are telling no such request received and informed they are raising new compliant again and will be refunded in 4 days.

                    Now its nearly three months but i am only receiving calls that they will resolve my issue but no action has been taken yet.

                    I am daily writing emails to their nodal officers, customer care but my issue is not getting resolved.

                    Airtel is only fooling customers.

                    Regards,
                    Suhas pawar.
                    Customer id: [protected]
                    Nov 20, 2016
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 13, 2016
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 13 October 2016.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at airtel.[protected]@airtel.com

                    Regards
                    Akanksha Singh
                    airtelpresence (airtel customer service team)
                    bharti airtel ltd
                    [protected]@in.airtel.com

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Oct 20, 2016
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 13 October 2016.

                    We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

                    Look forward to hearing from you.

                    Regards
                    Akanksha Singh
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      C
                      chandanas
                      from Chennai, Tamil Nadu
                      Oct 13, 2016
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu, 600113
                      Website: www.airtel.in

                      I seriously never seen anyone like this fraud ever. Always giving fake details as message like recharge for 13 rs and get 30 days rate cutter. But once recharge it will be valid for 7 days or even lesser. Also will tell full talk time in my airtel app. If we recharged then you people will deduct 17 rs for 100 rs talktime. If we called and asked you, then you will tell like have u selected promo code option properly. The call center people teaching how to use an app for an app developer is a very comedy thing i ever faced. Only advantage you people hold is network coverage. If any other network started providing that you people will beg on road. No one will prefer you by paying more and more. Go and do begging job instead of this stealing business.
                      Nov 18, 2016
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 13, 2016
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post, dated 13 October 2016.

                      We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.

                      We look forward to receive the required details.

                      Regards,

                      Akanksha Singh
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd
                      [protected]@in.airtel.com

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Oct 18, 2016
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 13 October 2016.

                      We were waiting to receive your contact details to enable us to address your concern.

                      Since we have not heard back from you, we trust your issue has been resolved.

                      If you require further information / assistance, please write to us at [protected]@in.airtel.com

                      Regards
                      Akanksha Singh
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        G
                        Gedda Krushnakanth
                        from Hyderabad, Telangana
                        Oct 13, 2016
                        Resolved
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                        Resolved

                        Address: Vizianagaram, Andhra Pradesh, 535002
                        Website: aitrel.compalints

                        Dear sir
                        this is krishna kanth working in karvy i am using airtel last 3 years i am converting postpaid in last 2 years last 1 am facing so many problems in airtel
                        phone signals are not good i am complaint in 1 month not even 1 person also not contact with in 2 days pls solve the issue service also not good
                        thans & regards
                        G KRUSHNA KANTH
                        KARVY
                        Nov 17, 2016
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 15, 2016
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 13 October 2016.

                        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Akanksha Singh
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Oct 17, 2016
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 13 October 2016.

                        We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                        We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

                        Look forward to hearing from you.

                        Regards
                        Akanksha Singh
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          A
                          alok0506ec
                          from Bhopal, Madhya Pradesh
                          Oct 13, 2016
                          Resolved
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                          Resolved

                          Address: 462021

                          Hello, i have applied for the broadband connection on 17th july 2016.but due to some technical problem in dp my broadband installation is not completed.
                          then i applied for the refund & they told me that your amount is refunded within 21 working days.but i didn't get my money yet.After that i call customer helpline no., they asked me go through the NEFT, i upload the scanned copy of passbook on 16th sept. but still i didn't get my money.
                          airtel Fixed line account no.-[protected]
                          Nov 14, 2016
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 14, 2016
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 13 October 2016

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Anil S.
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd
                          [protected]@in.airtel.com
                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            A
                            anand21mi
                            from Mumbai, Maharashtra
                            Oct 13, 2016
                            Resolved
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                            Resolved

                            Address: Lucknow, Uttar Pradesh, 226016
                            Website: www.airtel.in

                            Sir/ Ma'am,
                            I had raise a broadband request and paid the amount offline ₹600 on August 23 2016. Later they told me that the broad band service was not feasible in my area for broadband connection. I requested them to refund my amount.
                            After complaining and requesting for refund, I used to receive a call from [protected] named Riya from Airtel. She used to tell me that my cheque has been dispatched and asked whether I received it or not. She also gave me cheque no which is 803649. On 12th of October she called me up and told that the Cheque has been delivered. I already confirmed that no one received any kind of courier mentioned my name in my house. As of now I did not get any cheque or courier referred to me. My address is [628/2S Shakti Nagar, Bahind V mart, Faizabad Road Indira Nagar Lucknow 226016 contact no.- [protected]]. I request you to take necessary action concerning my complaint.
                            Thank you in anticipation.

                            Regards, Anand Mishra
                            Broadband fixedline Account number- [protected]
                            broadband order number[protected]
                            Alternate contact no.- [protected]
                            Nov 15, 2016
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Oct 08, 2016
                            Sakhichand Buchasia's response
                            my prepaid 4g seam of airtel [protected] purchased from banloer was stolen, pls block it&kindly cnfrm
                            Verified Support
                            Oct 15, 2016
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 13 October 2016.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Akanksha Singh
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            [protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Hi sir, please deactivate this mobile number [[protected]] .
                            Pls block my seam[protected]&it s purchased in ayr from banglore 4g&used in 7500/cost nokia smart mob which is most probly stolen as it was missing since noon 5oct16
                            Complaint date :03/10/2016 Complaint NO:55559960,
                            Complaint date :04/10/2016 Complaint NO:55585345,
                            Complaint date :07/10/2016 Complaint NO:55639246,
                            i had complaint 4 channels are not coming properly last one week complaint is not rectified
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                              M
                              Mahipal Kambhampati
                              from Hyderabad, Telangana
                              Oct 13, 2016
                              Resolved
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                              Resolved

                              Address: 500004

                              This is in reference to your email regarding unable to do recharge through online for your airtel mobile number [protected].Since few months i am recharging my account by adding balance in my mobile and than i dial *121*1# and know my special offers and activate the offer. Today since morning i am unable to recharge from my phone or from my airtel website. Last few days back also i have recharged my SMS Pack by choosing an option to deduct from my main balance. i tried recharge from my account airtel when i am selecting a recharge amount of Rs 249 its asking me to deduct from my mail balance when i select 3G Recharge of Rs 228 its not showing My balance deduction which is my concern.
                              This shows how irresponsible Airtel Team is they are very much focused on Postpaid. Airtel Store is not accepting any Cards to recharge now a days for a small supermarket people also maintaining a Card Swiping machine and providing bill this was worst experience faced by Airtel.
                              May 10, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 14, 2016
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 13 October 2016

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Anil S.
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd
                              [protected]@in.airtel.com
                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Oct 15, 2016
                              Updated by Mahipal Kambhampati
                              Hi Team,

                              As per the discussion i have attached a step by step screen shots of my online recharge.

                              I am clearly explaining about the problem what i am facing every one calls me and tell to try once more or ask for Transaction ID.

                              I Generally recharge my packs with my main balance for further clarification you can verify my previous recharges.

                              Now this is not happening in special recharges its showing offer but unable to activate same. I am not looking for alternate solutions i am very clear i want recharge from my balance deduction only.

                              Request some one to fix up my issue just think how the customer able to use phone without internet in this existing world.

                              The attachment sent via mail ( [protected]@in.airtel.com ) can be opened in iexplorer.

                              Regards,
                              Mahipal
                              147 3g 1gb for 28 days is fraud i got 3 days validity
                              I want to change my mobile no new no is [protected]
                              dth id is-[protected]
                              I have purchased it from other guy and I don't no his registered mobile no and he left the city, for updates and recharge information I want to change mobile no
                              I have taken plan of Rupees 1498 for internet but for more data when i am recharging with Rupees 51 my amount has been deducted and not recharging. Second thing is i want to change my service from 3g to 2g then how can i do it because there is no number by which i have to directly talk with customer care operator.
                              Thanks
                              Seema Saini Advocate
                              I am your costumer since 2014 with mobile no. [protected] prepaid connection.i want to replace my old sim for my new phone, when i going to replace my old sim to airtel dealer, he gave me my new sim after one day but that was"t my sim it was another person sim the dealer told me he will give me my sim tomorrow, what kind of mistake is this...
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                                M
                                manjitenu
                                from Delhi, Delhi
                                Oct 13, 2016
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400069

                                I port from vodafone to airtel. My mobile no is [protected]. While porting, the executive of airtel offer, 7 gb unlimited data with unlimited local + std calls. Afterward they change to 7 gb unlimited data with 720 minute of local + std calls. Where actually on activation, they activate 5 gb limited data (Chargeable after 5gb) with 180 minute local + 240 std calls.

                                Now a days airtel executive are giving wrong information about plans. This not fair business. On this way, airtel may loose their market,.
                                Nov 14, 2016
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Oct 14, 2016
                                Updated by manjitenu
                                There are some people who really help. The lady Amandeep, call me in response to my complaint/query. She resolve issue very politely. Whatever damage happen due to somebody, she tried to resolve to a maximum satisfactory level.

                                Thanks Amandeep. Airtel really needs people like you.
                                Verified Support
                                Oct 14, 2016
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 13 October 2016

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Anil S.
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd
                                [protected]@in.airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Please deactivate sim [protected] which I was using for hotspot lost by me. My address Shila Jasavanta John, plotno 6, Jambuli new colony, Govindasamy nagar annexe, Kodungayur, Chennai 600118, Tamil nadu.
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                                  N
                                  nileshgulhane
                                  from Noida, Uttar Pradesh
                                  Oct 13, 2016
                                  Resolved
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                                  Resolved

                                  Address: 110092

                                  Dear Sir,

                                  This is with reference to the telephonic discussion regarding bad service of Airtel services, we are facing problem long time back at mobile no: [protected]

                                  In this regard we already informed to you that there is no signal at 11, Vigyan Vihar area, and we already registered a complaint on 04/10/16 vide reference No:[protected] but till date no action taken by you.
                                  Nov 17, 2016
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 17, 2016
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 13 October 2016.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    A
                                    arpitanag274
                                    from Bengaluru, Karnataka
                                    Oct 13, 2016
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                                    Address: 580009
                                    Website: www.airtel.in/mobile/blitz/browse-plans

                                    I tried doing recharge for my airtel prepaid mobile [protected] online from airtel online recharge site with txn id[protected] of rs 249. The money was debited from my account but i did not receive the recharge. Kindly refund my money or get the recharge done. Resolve this as soon as possible or i will be forced to take strict actions against this. Also note that this is not the first time it has happened.
                                    Airtel customer support has been notified about the posted complaint.
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                                      V
                                      vineet666
                                      from Noida, Uttar Pradesh
                                      Oct 13, 2016
                                      Resolved
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                                      Resolved

                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                      Hi, I took an Airtel number [protected] from an executive whose number is [protected]. It was an advance rental plan for 3 months and we paid the full money in advance. We were told that it is "all inclusive" and there will be no charges for 3 months and there was no mention of service tax. After 3 months we recieved a bill with late payment charge and service tax! We called the executive and he said he will reverse the late payment fee but we have to pay the service tax as it belongs to the government. So we obliged and paid the service tax in full amount and asked him to shut the number, which he said okay.

                                      After 3 months now we have got a bill of more than 1800 rupees saying that the number is still active and we have to pay the money. The number has not been used for 3 months and airtel company is calling everyday and threatening us. What do we do? We're very disturbed. Kindly offer a resolution.
                                      Nov 17, 2016
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 13, 2016
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 13 October 2016.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at airtel.[protected]@airtel.com

                                      Regards
                                      Akanksha Singh
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      [protected]@in.airtel.com

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Oct 17, 2016
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 13 October 2016.

                                      We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                                      We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

                                      Look forward to hearing from you.

                                      Regards
                                      Akanksha Singh
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      [protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Purchased airtel sim at 10.30 AM on 7-10-16;but it is yet to be activated. Why so delay?
                                      Well im trying so hard to dial my activation number but everytime I do that its getting ended im so sick of it
                                      I would be grateful if you provide me details of incoming and outgoing calls of mobile no. [protected] for last 3 months on my email id. [protected]@gmail.com as its urgent me to resolve certain personal problems
                                      Dear sir/madam

                                      i would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no.[protected], on my email id mentioned below.
                                      thanking you

                                      regards
                                      Mohammed Thaha
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                                        Vasu19805
                                        from Hyderabad, Telangana
                                        Oct 13, 2016
                                        Resolved
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                                        Resolved

                                        Address: Prakasam, Andhra Pradesh

                                        I am using Airtel prepaid no.[protected]. My data pack expires on 10.10.2016. I have 2.2 GB data remaininig in my account. I was recharge data with 29 and the balance data showing that 2.3 GB and expiry date was 09.11.2016 on Airtel app. But the next day 11.10.2016 when I check the data balance it is shown 76 MB only. The 2.2 GB data gone. The airtel company is cheating that the recharge data added to remaining data and expiry date was also change. But next day the remaining data 2.2GB was disappear. Airtel cheating public and robber their money in this illegal contraversary ways.
                                        Nov 14, 2016
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 14, 2016
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 13 October 2016

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Anil S.
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd
                                        [protected]@in.airtel.com
                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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