Airtel Complaints & Reviews

Hi

I have lost my mobile phone near Ghaziabad. It would be really helpull if you guys can block my airtel mobile number [protected] as soon as possible and let me know howw much it going to take to block

My Details:
Name: Satish Kumar Gupta
Date of Birth: 01/12/1958
Address: 5/2, TYPE-3, PTPP Parichha colony Jhansi
Alternate mobile number: [protected]

Let me know for more details.

Thanks,
Satish Kumar Gupta

My mobile number is not accessible through BSNL landline. Though I had complained about this a year ago, the problem persists. The company claimed to have solved the issue but it is farce. There's no botheration for customer. This mobile was ported from Pune and I continue to get local messages pertaining to Pune which means that the phone is still in roaming mode. Legal action is imminent

Hello my telephone/broadband no. is[protected] when i called the airtel representatives for connection(around 5 september 2016) they said me that my internet plan will be 4Mbps speed upto 18GB(according to plan it is 8Gb) after the connection is successfully installed at my home(2 october 2016) i attached my airtel set-top box to get advantage of 5GB according to my rewards scheme so at that time my total data was 13 GB(8Gb according to plan and 5 GB my reward advantage) at this moment they didnt added that extra 10 gb which they promised me during the registration. till one month they didnt added i keep on calling the representative (+91-[protected] Abhishek ) and also registering the complaint on 121 then they increased only 5GB data (total data received 18 GB, 8gb+5gb+5gb. But as they promised they had to increase 10GB but they only increased 5Gb)
The connection was on my name i.e shreyansh likhar but i changed the ownership of account to my father name. today is 11 November 2016 they called me and said they cant increase my extra 5 GB because i changed the ownership of account. During the change of ownership i called customer care as well as received calls from customer care regarding ownership change and conversed through mail too but that time they didn't notified me that if you change the ownership you wont get benefit of extra 5GB data which they promised during registration and this rule isn't written on their website too.
So i want my total 23 GB data in my account (8Gb according to plan+ 5Gb my reward +10Gb as they promised during registration)

On dated october 9-2016 airtel service provider send me a best offer regarding my sim. they tell me a recharge of RC-258 and get a chance of 9GB data (image on your new 4G phone via my airtel app i buyed a iphone 6S on (image 1) 20-october .while talking with the customer care on the same day after the recharge they also chaged the amount (image 2) now the amounty is RC-254. sir my humble request if the provider change the amount on daily basis how can a comman man manage?

after taling with the customer care they say they will hwlp me ansd call me but also create an issue that i recahge with wrong digit and they can not help me sir please help me as soon as possible

Dear sir
I am writing this complaint due to the wrong balance deduction of the balance due to the internet usage.I have two prepaid numbers of Delhi [protected], [protected] which had the balance of rs 27 with the number ending 969 and another have a balance of rs 7 and the balance were totally deducted for wrong deduction of internet. So please do the needful
Regards
Dipesh jaiswal

Dear Airtel,

I received a message from you that since my unused data is getting over, I should recharge my data to get my unused data back before it gets expired. I have done the same. However, I didn't receive any extension of my unused data. This is extremely unfortunate of Airtel to first send misleading messages to their customers to recharge immediately to extend our unused data and then find reasons not to give it to us.

I am definitely going to share the screenshots of your messages and the recharge done by me at the social forums to make people aware of the fraud that Airtel is doing with its customers.

Please find the screenshots attached with this message confirming that I was told to recharge immediately to extend my unused data. Still, my unused data balance has not been extended.

Also, please be assured that all my family members and friends will soon give up on using Airtel numbers and port it to Reliance Jio/Vodaphone or Idea Cellular if you do not honor your commitments at the earliest.

Regards,
Priyanka Kandoi
+[protected]

An unfortunate Airtel mobile customer

Porting services to be done by Airtel is still not cleared, Its almost more than 2 weeks, Request yourself to look into the same.

Even though we have contacted Mr Dhiraj Sharma and Romit Saini for the above case, but there is till date no response received for the above said case

Still if anybody is there in this, please help out.

Customer

Today i called on the Airtel customer care number(+91 [protected]) from my Vodafone number as i have lost my airtel sim. i was completely disappointed by her rude behavior, she was just screaming very loudly and she didn't even try to listen to me.i had to remind her 2-3 times that at least listen to me what i am saying.she was interrupting me again and again that was seriously ridiculous.

I am using Airtel prepaid mobile for more than 10 years at Tamilnadu. I recently moved to Bangalore and so I want to change my mobile telecom circle to here. For this, I have to visit an Airtel express store nearby. I work at Bellandur Ecoworld and the Airtel Express store is 2.5Kms from here. To change my SIM telecom circle, I visited the store 6 times and everytime I visit, they say MNP SIM card is not available, so come back later after 2 days. They don't give any contact no. to check before I visit too. It is so ridiculous that I had to walk all the to the store and even after 6 visits, I haven't got anything done.
Their response is so rude as well.
I really feel bad to continue on such a mobile network

Need halp as fasing fake comitment aform last one years aginst the no [protected] and now they have disconnected the outgoing going of the phone so need rembursment and NOC which I have already paid to them aginst the bill which is approx 1.5 lc INR. and they just blocked the services only aginst INR 750.
Will so you mail and complain no which is registered and closed by airtel without solution.

I got 15 gb data in offer as i brought a new 4g phone. But since then the data is not getting used up. I call customer care several times but they advised me to clean golden part of sim, configure settings, apn, network coverage and even replace sim. Before that, i was able to use 4g data in my same phone in same area.

I think airtel has pranked me by giving 15gb data offer when i am unable to use it.

Also, meanwhile i also tried to recharge and check if something is wrong from my side. So i recharged small data pack and it worked.

Now the validity of the 15gb data is about to end on 15 november, 2016. But seriously i want it.

I had 500 mb data balance. A sms came to recharge to carry forward data. No term condition mentioned in sms neither in app. I recharged with small valid amount displayed in app and now i see full data pack is gone and nothing is carried over!! Customer care executive says you have to call customer care before yoy recharge. This is ridiculous and cheating to customer. No information is displayed anywhere while recharging. I am thinking of dumping @airtel

Airtel sales people provided wrong and incomplete information regarding the plan on offer for porting the contact number [protected]. Filed the complaint online and recieved text from provider that i will get call back in next two hours which didn't happen and latter got msg that has been resolved without any call back and resolution. Complaint number was PO[protected]
Really unhappy and customer service was not able to resolve.

Hi,
I have ported [protected] from hyderabad to delhi area into postpaid around april 2016. Later i shifted to prepaid. I used to do recharge online using airtel website. But for this number i am not able to do transaction online. Moreover through multiple attempts failed 500 rs has to returned. Which hasnt happened yet. I tried using paytm also. It failed.
Kindly solve this issue as i need to travel at the earliest with an infant as i am roaming. I cant even recieve calls due to low balnce.
I hope to find response soon.
Jinny Justin

I recently bought a new Airtel Prepaid SIM Card with the assigned mobile number [protected] from a local vendor in BTM layout Bangalore. I was assured activation within 24 hours. Airtel says 4 hours. But it has been 3 days since i bought the SIM and its not activated still. Nor have I received any activation SMS for any further requirement of documents. Please activate my number soon.

Airtel mis guiding the customer to port there number in airtel and enjoy high quality service... currently i am using vodafone network and my monthly rental plan 350 + ST and service i enjoy 450 Min + 300 SMS + 500 MB 3G data... airtel representative M/s SACHIN ENTERPRISES (NAGPUR) offer me to port my number in airtel to get high service as compare to vodafone... airtel executive told me i will get service 1000 Min + 350 SMS + 500 MB 3G data with monthly rental plan of Rs. 299 + ST and activation charges Rs. 250 i accept the offer to port my number... now number is port but didnt get the service as airtel executive told me...

I have submitted a portability request to PORT my kerala prepaid number from Airtel to BSNL. I have submitted the PORT request code and flll the form with photograph and ID proof copy at BSNL office Piravom, Ernakulam.
From that Airtel started calling and disturbing me. I have told many times that I do not want to continue with airtel. Now after 10 days, when I check with BSNL office, they are teing that everything is fine with BSNL and Airtel did not disconnect my connection. Due to this I am not able to use my BSNL SIM. I can still see Airtel showing coverage in my phone. That means I am receiving airtel signal. Why airtel is doing this to their customers eventhough we do not want to continue with airtel.?

Mobile number to PORT: +91 [protected]

I am regular customer of Airtel, we are using 2 post paid, 2 prepaid & Airtel DTH, My mobile no is [protected]. I am facing many problems with internet speed either only 2G speed is coming on 4G recharge or not even 2G internet is running from 03.11.16. I have raised this concern with Airtel costumer care several times (ID-[protected] &[protected] but there is no action taken to resolve my problem and in return they say that it is under process and every body said it will be solved within 72 hours but not solved. But now i realize that bad experience with Airtel,

Finally i don't want to use Airtel network and will never recommend anyone...

I have ported in airtel postpaid my mobile no [protected] from idea. since then i am facing many problems with internet speed either only 2g speed is coming on 4g recharge or not even 2g internet is running. i have raised this concern with airtel costumer care several times but there is no action taken to resolve my problem and in return they say that it is resolved. Really bad experience with airtel, will never recommend anyone.

I have taken a new Airtel DTH connection on 30th oct. and from that day I am contacting Airtel DTH customer care team to resolve multiple issues.
I have recharged my account with Rs.150 and done a top up of Rs.5 (2HD Diwali offer). But I was unable to view those channels. The reason they told was that they had given me some other customer’s cam card by mistake. Finally after multiple calls to customer care, technician came on 5th Nov 2016 and changed cam card. Still I am Unable to view 2 HD channels which I have done top up on 30th Oct 2016. And Airtel is not ready to transfer the balance amount (Rs.145) to my new view card which they have replaced. Should I bear loss because of Airtel DTH technician’s mistake??
I have registered complaints multiple time. Each time they will auto close it without resolving the issue.. Following are the complaint reference numbers. 56239855, 56231767, 56189213, 56166029
Customer ID given at the time of installation was [protected]
New customer id which is changed on 5th Nov 2016 – [protected]
I have received multiple calls from Airtel but nobody gave solution.. They are just playing without giving a solution. Always they are saying will be resolved within 2 hours, 4 hours, or maximum of 24 hours. In between thrice they auto closed my complaints without resolving the issue. Even one lady from Airtel called and insisted me to say that "my issue is solved" if I get any call from customer care. I didn't agree for that. Every time they are repeating the question “what is the issue?”
It's a matter of Rs.145. I can consider that I have given to a beggar. But cheating customers like this is not acceptable. They are really un professional.