Airtel Complaints & Reviews

I had recharged my airtel Prepaid number [protected] with RS 226 which has 1 Gb day data and 1 gb night data in the offer as per myairtel App as well via Airtel Official Site. But after I recharge I got only day 1 Gb data, when I call customer service they say that there are no such offers. Moreover the senior Executive says that call us always before recharging and get your recharge value confirmed.

Next as on date 25th September 2016 I had approx 1400 Mb data balance in the above prepaid airtel number as Day Data, but suddenly the date on the next day becomes ZERO, and when I call the customer care they first say that I had downloaded and used up my Full Data that too during my Office hours according to their database. Further on contacting the senior Customer care executive, he after long conversation says Actually there was some problem with their technical part and due to that fault my Data balance got Debited and it will get Refunded within 48 hours. But from the last 10 days customer care gives deadline to solve the problem within 2 days every time, but the solution comes as a next complaint Serial No and another 2 days' time. Just Fed Up. Really Just amazing and wonderful Service by simply harrassing the customers and playing with our Money just as they wish.

I muhammad asif shareef not using this num [protected] from past 2 years my friend call this number recently some another person is answering on this number i have give request airtel office to deactivate 2 years ago when i check still its on my name so i request to deactivate this number now

Reason deactivate the number : went to abroad

Muhammad asif shareef
8-1-332/3/97 aziz bagh colony
Tolichowki hyd 500008

Dear maanager, airtel,
My mobile number [protected] is not working properly and i am anoid of network failure. During last 24 hours airtel network was not available more than 10 hours. I am chief news coordinator of the tribune. My reporters are complainting that my mobile was not reachable yesterday, while baramula terrorist attack was going on. It was our of reach full night. Aits still not working since 5pm. Now its 7.29pm. Its effecting my professional carreir, i need compensation for it.
Regards
Dr upendra nath pandey

This is regarding 2 recharges done via airtel app
Details below
Mobile number :[protected]

Recharge for voice

Date :- 03-oct-2016

Order number[protected]
Amount :- 73

Recharge for data

Date :- 24-sep-2016

Order id 34157.[protected]

Amount 33

In both cases, money was deducted from the wallet but the balance was not reflecting

Airtel representative says that the recharge amount is in special dedicated account which was not activated by me.

I cannot utilize the balance in the special dedicated account.

Hi,

The services you provide is worst. I had requested for a broadband service and the Airtel agents came home took all my documents and a cheque of 1000rs. Then later they inform that they can't provide services to my area. Now the money is debited from my account and how is it possible for me to take it back. This is the worst experience I had till now. Kindly return my money.

Is this the way you support us.

I am a customer of airtel dth since last one year. I got the connection in aug 15. Due to some issues the stb was changed in jan 16 under warrenty. Again due to problems it was changed on 12 sep 16. However this time i was charged. On 21 sep 16 i lodged a complaint on some issue. 22 sep 16 the technician visited and told me that he needs to take the stb with him. It was decided that he will take it on 26 sep 16 by 11 am as i was to board a train in the afternoon. However no one turned up. I again lodged a complaint on 29 sep 16 and was told that someone will come on 30 sep 16, but no one turned up. On calling up again on 30 sep 16 a call back was arranged. I got a call back in the evening by a senior supervisor ms nidhi. She assured me that a technician will come with a new stb on 01 oct 16 without fail.
Technician did visit me on 01 oct 16 but without any stb and again told me that he needs to take the stb with him and was not sure by when it will be returned back. I called the customer care and my call was transfered to a senior supervisor ms bharti. She assured me that i would get a call back by evening and the concerned service centre will resolve the complaint. However, till now no one has come nor have i got a call from airtel.
Such a pathetic service backup by airtel.
The complaint nos are:
55238134, 55455171, 55480728 and an online complaint dt[protected].

Hi,

I purchased airtel postpaid family connection last week.. From the beginning i am facing network issue... And continuous call drop.

I have complaint regarding this issue but their executive not resolve my issue till date. If i have to talk with anyone.. Need to try more then 2-3 times after it call connect.. And then its disconnect self.. Voice quality is worst.. When i talk out side office.. That time it work.. But my office is not in basement.

Ame problem facing in my home.. That is also not in basement
When i travel in metro.. (Not talking about under ground) network goes..

Hi,
I have recharged for 149 but seems the internet pack is not active. 121 service is not working for me from friday 30 th september. Also i am not able to change my ivr language to english. Every time i call customer support the representative speaks in kannada. I am not able to understand what the representative says.
Please help me resolve my issue.

Hi... Recently i have migrated from docomo to airtel. But airtel is worst than docomo and took same issue to customer care for twice and even spoke with their leads. But no results and no one called me back... Waiting for their call from past two months... Issue is at my home place and works good at my office place. Also issue is with complete boduppal confirmed vth shopkeeper. Chk attached pic, open network shows excellent signal but zero signal on mobile. False report on airtel app.
Location: boduppal, hyd-91

Sir, in my village their is no network of any operator we have to climb over hills to make call about 500m above from the villge their we get a little bit of airtel network. The tower are in the city which is more than 20km far from the village.
So please resolve this problem. I reported in other operators also but it didn't worked last hope is airtel so plzz resolve this.
Thank you

A person named william mentioned that he is calling from icici ambathur branch and keep on disturbing me and my daughter by calling frequently and asking to pay 37 lakhs. Even after telling that i am not the intended person, he is keep on calling to my daughter's mobile and saying that he know all her details and asking whether geetha j is your mom. This is ridiculous and disappointing. I will have to take legal actions if it continues.

Respected officer,
Airtel prepaid in my name is being used by my cousin and he sent a msg to a dnd registered consumer, but instead of blocking only that number airtel has blocked all the numbers i use in my name, i asked for the basis on which they disconnected the all the numbers but they are just mentioning the violation conducted by one number, my numbers are currently invalid, i asked for the procedure for recovering my number but they are not responding properly

I have complained against Airtel Company in your forum on 24.9.16& 28.9.16
respectively. But still now my complain has not been resolved.On two occations they talked me over phone and assure me that your complain will be resolved within 48 hours.But noting happened.They always bluffed me.Sir you can imagine how much mental pressure and agony i have been suffering due to their fault.Kindly do something otherwise anything happens to me for their fault
Airtel Company will be responsible for that.

I give 500 rs to airtel for the broadband connection but they said it is not possible to give me connection so they said they give my money back so i follow all steps for money refund but my money is not come in my account so plz help me sir...
I m feel very frustrated... plz
Plz
Plz
Help me
I gave him money month of july but my money is not back and also not getting any airtel connection... Plz
Plz
Plz
Sir
Help me...

I had asked for reactivation of my Landline on 17/09/16. Whenever I call up, the personnel at the other end tells that my issue will be escalated and the personnel will be contacting me within 24 hours. But nothing happened till date. I have complained online on 29/06 with Ref.No.LB[protected]. I spoke to the Manager also but of no use. Kindly update

I'm Twinkle sethi from Delhi.
I would like to inform you that you guys have the worst postpaid services ever compared to other services providers.

Also you guys have the worst customer care representatives. I have the recordings what your one of the representative used profanity. I will be seriously going to file a complaint against the worst airtel. But nowadays your servers are always down and no one is there to help apart from that your IVR does not even connects to your representatives wow.

If I am able to pay 2500 bills every month then for this amount I can really fight till consumer court. It's always whenever call on airtel helpline number I always hear ''mam we are sorry will not be able to help due to servers problem''.

What actually do you guys think we are mad or what if we are paying bills then you actually responsible for our query also I am going post the same on facebook.

Best of luck Airtel.

I have applied for new broadband internet connection on 03/09/2016. A sales person came to my place to check and I have given 700 INR to that person. He gave me the Receipt Also. He said he will send a technician within 2 days to set up the connection. Therefore, the person never came to my place to set up the connection. My friend also applied through online same person came to collect the money and given the connection within 3 days. But when I call the person he says there is a some issue, so getting delay. Later the person does not pick the call. I called multiple times to call center, every time they give some different story and it will be resolved within 48 hours and some time an agent says you did not book through online so you need to call the sales person. What the hell Airtel people are doing. You send same person to collect the money, but when I ask about the connection you ignore. This is not fair. You took my money and did not give me connection also. At least you should refund the amount or your Airtel receipt is a fake one. Your Sales person is a fraud one. Do not do this kind of Fraud activity, company like Airtel I never expected this. Please this is my final request to take an action...Very Sad and frustrated...:(:(:(

Details mentioned below:
Registered email ID : [protected]@gmail.com
Fraud Agent Name: FAYZ
Fraud agent Number: [protected]/ [protected]
invoice number: TBLR:7 239006 CH700 DATE 04/09/2016

I emailed also from the registered email id also. Attached Screenhot of the invoice

I have airtel 4g connection I use that in my 4g handset. I complaint to airtel open network for 4g coverage is poor in my leaving area he will not come for any response.. so I want to claim on that company is showing fraud advertise of 4g open network. Please forward my complaint to airtel. And get a quick action against that fraud airtel 4g open network advertising. ..

(1/2) Thank you for contacting us.Hope the concern related to your airtel mobile [protected] has been resolved to your satisfaction.Your Ref.no.is RCRCB[protected] registered on

My Airtel Fixed line number is: [protected]
DSL ID: [protected]_kk
Subscriber's name: Kishor Malawade
Pack Details: 16 Mbps (80 GB)

I had subscribed for the new broadband connection on either 3rd September or 4th September. But I have received the message that Bill has been generated on 12th September (i.e., within 10 days of subscription) and the due date to pay the Bill is 1st of October.

I have also received another message mentioned as Usage Data has been exhausted, But I have not used 80 GB of subscribed data within 10 days.

I tried calling customer care minimum 10 times, but no response from them to solve the issue. To whom should I raise the complaint?

Hello, I'm using your network (3G pack) for the last 1 years. I have recharged for 3G pack amounting to INR.465 through online on 25th NOV '2016. The transaction was failed but the amount has been deducted from my Bank a/c. Till date it has not credited back to my account. Once the transaction is failed you have to proper steps to refund that amount. 7 days got over till now and I'm not sure what steps you've taken so far. I'm losing my interest for these periods. You cannot expect the customer has to raise a query to you asking refund. Waste of my time and your time. Try to be a Customer friendly. The details of the failed transaction status are mentioned below for your reference. Expedite your process. Thanks Airtel Mobile No : [protected] Amount of recharge : INR. 465 Date of Transaction : 25th NOV 2016 Airtel Transaction ID :[protected] Bank Name : HDFC Bank[protected]