Airtel Complaints & Reviews

Sir my landline number is [protected], name: rakshan raaj, registered number [protected]. Sir i have given request to change my plan speed to 40mbps speed on 28th sept 2016 but till today they have to installed and everyday they ask time for 48 hours. Airtel is worst service provider now. They say me that they will provide in 48hours but my order is still pending and dint get any response from airtel. I have given complaint on your site and i got call from airtel and they are like they wil resolve but till now they dint resolve nor called back. No satisfaction and no response to customer service. Please take action over it. Contact me on [protected]

Requested an airtel broadband connection on 4th october 2016 and a person came home and collected activation fees of 1000rs. 7 days on, no technician came to install the connection and every time i call the customer care number they say u have qualified ur status is working technician will call u in 24 hours.. So far nobody has called me and now i called airtel broadband and they said they'll send technician within 24 hours. Now i recieved call saying your area is not qualified for broadband. Initially they said everything has been checked only the installation has to be made. Why are they lying to the customer? And the customer care executives are not responding properly. I wanted a refund and they said it will take 15 days. Waste of money and time. If a connection was not possible why did they collect activation fees and lie to me? Please take action against such fraudsters.

Sir, I have given correct and official all documents but your local persons has input wrong data of name in my mobile number so I faced problem for activate my number. For tele verification of my name i have say wrong name instead of correct name due to wrong data input by your associates person.

Kindly see the import of the KYC, your associates person and your company is not verify KYC properly, this is happen in second time in your company

I recharged my airtel no [protected] today though airtel.in. There was offer in data plan 3gb + 3gb in recharge of rs. 455. I recharged successfully but i got only 2gb data. Where is the rest data? When i will get? Its totally different from your plan updated in ur website. I am attaching screenshot for my recharge with data plan.

Pls look into the matter and resolved urgently.

I have recently switch from idea to airtel. I was informed by the airtel customer sales person about the plan and now when the service is activated there is nothing about that.

They have cheated to bring the customer from other operator.

I have the call records of the airtel guy. He is clearing mentioning that and now when i am calling him he is not replying to my question.

My name is sonu lohar
[protected]

I have sent emails, contacted with you but against my name prepaid no [protected] is given to mr jitendra parikh. This is done by staff without prior approvaled or not informe to me. I have logged the complaint with midc police station at andheri (E) as per ms madhavi singh - nodal officedr delhi, seemakumari, etc this no is given to mr jitendra parikh in 2008 i have visited to andheri kurla gallery at andheri (E), shanti nagar mahakali caves road, andheri east then airtel arc at chakala gallery andheri east. Also i have visited at vileparle east near dinanath natyamandir.
Also i have given newly purchase 4 g card against same no with submited adhar card, photo & paid rs 30 / also note that the said transfer no is out of coverrage area. He is not lifted the calls. Alo i have sent sms to him. Hence i have require last 3 mths call details & mr jitendra parikh address for require action ganesh c kamat [protected] [protected]

Sir I'm badly hurt at the way every airtel executive respond for our problems. ...actually I got airtel broadband connection bearing landline no-[protected] in mysore. ...before getting connection is have paid 3000 rupee as a safety deposit... last month itself is cancelled the connection. ... nd with an outstanding amount 457 rupee. .. after cancellation for getting refund amt I uploaded the check details for airtel refund link... their by it got generated id-AOR24233b1... since the amount not yet refunded. ... I mailed many at times to airtel but everyone told like there is no amount in ua account as concerned. .. then I got many executives no in mysore but they all not responded properly... I'm badly hurt because they had responded harshly. ...finally with u I'm sharing my problem with the hope that u will sort out the problem easily nd efficiently. ... u r my final hope... I'm a student in need money urgently.. I recently shifted to Delhi I need money. .. but ua executives didn't respond properly. .. is that the way one company providing facilities to their customers. ... I'm badly hurt since one month I'm struggling to get my money back... but it's seems to be no use... I'm hurt..

I downloaded an app from playstore and and opened it . before it opened I received a massage stating the activation of Airtel superstore and rs 99 was deducted from my account . I had no idea what happened . There was no any dialog box asking for activation and the service got activated without my consent. I reopened the app again and kiddie club service got activated with deduction of rs 35 from my main balance. how can Airtel activate service without consent of its customers

Hi team,

I took new prepaid sim in hyderabad
. Given id proof and adress proo. F
Sim no.[protected]u
Msisdn. [protected]
I got message on alternate number my [protected] of successfully address verification and reference verification.
Sim will be cativated in 24 hours.
After that message no signal till now.
Also no reason shared on my alternate number provided ie [protected].
Shopkeeper who sold sim is saying. All parts done. He is not responsible.
Sim retailer is gemini enterprises, hyderabad

Regards
Amit kumar pathak
[protected]

Hi. I recharged my sorrel with Rs.140 on October 11th at 5.57 PM. I hardly made one or two local calls for a minute. But now airtel claims that my balance is 0. I got a msg claiming that the money was recharged from the shop but For no reason my money was cut. I already have data paid for separately so I know that wasn't an issue. Suddenly in 1 day they cut all my money. A day before that I was in an emergency situation and I took an advanced talk time of Rs.10 and airtel said they would cut Rs.12 but instead they took my whole money. I have tried calling their customer care but it was useless. I think it was very unfair of them and they should refund me. There is no way I spent 140 Rs because the calls I made were one or two minutes locally but now they are telling I have 0 balance.

Here am vinodh, these airtel people will fool you saying they provide unlimited internet after 15gb is completed for 999 plan after tax 1150 rs. The speed after 15 gb is slower than even 2g net. Fraud people's even that limit getting over in few days. Still now i'm connected with 3g not with 4g. 4g must blink in blue colour but even first tym during activation was the only time it blinked as blue. People's beware of fraud airtel and their wifi plans never pay bills if speed not upto the mark. Useless and only fit for taking huge money from consumer. 1/5 for you guys.

Hello
I had an airtel post paid connection, which i changed to prepaid basically because of very high bills of late. At the time of conversion at Sector -7, Panchkula, Airtel office, I paid the amount pending which I was told to pay by the person running the outlet. Thereafter again some amount was told to be due which also I duly paid. This was sometime in the month of Aug 2016. Now today ie on 13 Oct again I am getting a call from Airtel that i have a due of Rs 116- towards Airtel. Such unscrupulous practice by a so called Number 1 company of India is unthinkable.

Hello this is chandra prakash kedia.

i have taken MNP connection from this agency and per the record they have provided me wrong sim card and also the connection has not yet forwarded in process..

now i am going to file complain against your agency with the issue i am facing from your end..

i am calling your executive lots of time but the guy is not responding the call

here are the no which i am having...

[protected]
[protected]

dont take services from this type of any agency

Airtel digital tv connection i have disconnected on 10th july and received sms confirmation from them about disconnection request received. Customer care executive collected my bank account details and informed my balance recharge amount will be refunded within 2 to 3 working days in my account.

After one week they are telling no such request received and informed they are raising new compliant again and will be refunded in 4 days.

Now its nearly three months but i am only receiving calls that they will resolve my issue but no action has been taken yet.

I am daily writing emails to their nodal officers, customer care but my issue is not getting resolved.

Airtel is only fooling customers.

Regards,
Suhas pawar.
Customer id: [protected]

I seriously never seen anyone like this fraud ever. Always giving fake details as message like recharge for 13 rs and get 30 days rate cutter. But once recharge it will be valid for 7 days or even lesser. Also will tell full talk time in my airtel app. If we recharged then you people will deduct 17 rs for 100 rs talktime. If we called and asked you, then you will tell like have u selected promo code option properly. The call center people teaching how to use an app for an app developer is a very comedy thing i ever faced. Only advantage you people hold is network coverage. If any other network started providing that you people will beg on road. No one will prefer you by paying more and more. Go and do begging job instead of this stealing business.

Dear sir
this is krishna kanth working in karvy i am using airtel last 3 years i am converting postpaid in last 2 years last 1 am facing so many problems in airtel
phone signals are not good i am complaint in 1 month not even 1 person also not contact with in 2 days pls solve the issue service also not good
thans & regards
G KRUSHNA KANTH
KARVY

Hello, i have applied for the broadband connection on 17th july 2016.but due to some technical problem in dp my broadband installation is not completed.
then i applied for the refund & they told me that your amount is refunded within 21 working days.but i didn't get my money yet.After that i call customer helpline no., they asked me go through the NEFT, i upload the scanned copy of passbook on 16th sept. but still i didn't get my money.
airtel Fixed line account no.-[protected]

Sir/ Ma'am,
I had raise a broadband request and paid the amount offline ₹600 on August 23 2016. Later they told me that the broad band service was not feasible in my area for broadband connection. I requested them to refund my amount.
After complaining and requesting for refund, I used to receive a call from [protected] named Riya from Airtel. She used to tell me that my cheque has been dispatched and asked whether I received it or not. She also gave me cheque no which is 803649. On 12th of October she called me up and told that the Cheque has been delivered. I already confirmed that no one received any kind of courier mentioned my name in my house. As of now I did not get any cheque or courier referred to me. My address is [628/2S Shakti Nagar, Bahind V mart, Faizabad Road Indira Nagar Lucknow 226016 contact no.- [protected]]. I request you to take necessary action concerning my complaint.
Thank you in anticipation.

Regards, Anand Mishra
Broadband fixedline Account number- [protected]
broadband order number[protected]
Alternate contact no.- [protected]

This is in reference to your email regarding unable to do recharge through online for your airtel mobile number [protected].Since few months i am recharging my account by adding balance in my mobile and than i dial *121*1# and know my special offers and activate the offer. Today since morning i am unable to recharge from my phone or from my airtel website. Last few days back also i have recharged my SMS Pack by choosing an option to deduct from my main balance. i tried recharge from my account airtel when i am selecting a recharge amount of Rs 249 its asking me to deduct from my mail balance when i select 3G Recharge of Rs 228 its not showing My balance deduction which is my concern.
This shows how irresponsible Airtel Team is they are very much focused on Postpaid. Airtel Store is not accepting any Cards to recharge now a days for a small supermarket people also maintaining a Card Swiping machine and providing bill this was worst experience faced by Airtel.

I port from vodafone to airtel. My mobile no is [protected]. While porting, the executive of airtel offer, 7 gb unlimited data with unlimited local + std calls. Afterward they change to 7 gb unlimited data with 720 minute of local + std calls. Where actually on activation, they activate 5 gb limited data (Chargeable after 5gb) with 180 minute local + 240 std calls.

Now a days airtel executive are giving wrong information about plans. This not fair business. On this way, airtel may loose their market,.