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Airtel Complaints & Reviews

2.1
Updated: Nov 1, 2026
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J
Jat Hukmsingh Khudkhudiya
from Vasai-Virar, Maharashtra
Nov 17, 2016
Resolved
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Resolved

Address: 343041
Website: airtel

Dear sir,
My name is udaram, my airtel prepaid mobile number -[protected]. I am kindly requesting you for out going and incoming call history from september to till this date. Please can you send through by my e-mail id [protected]@yahoo.in
If there is any procedure to get call history, please let me know how can i get call records.
Thank you
Dec 18, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Nov 10, 2016
Komal Sardhana's response
Kindlt take action against them so that they cant do this type of thing with the other innocent customer
Verified Support
Nov 17, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 17 November 2016.

Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill on your E-mail id.

Further, we regret the infeasibility to provide you the incoming call details, as the same is not available with us.

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
I am using airtel service more than 1 year but last 5-6 month they are giving me wrong bill also i have call to customer care many times but they are not giving me proper resoltion this month they had send me the last month bill which i had already paid so this shows they are not checking history of customer ...airtel is very bad service provider
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    N
    nameNick
    from Mumbai, Maharashtra
    Nov 17, 2016
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 91

    Thank you for your good service till date. On 16.11.16 I had dialled several numbers which did not go through, hence the call rate deduction was not mentioned as the call showed call failed. The Balance when i checked on *123# showed only 1 Rupee bal. Please restore my call failed amount that you have charged, without showing the rate charge. Thank you, I trust Airtel to return the deducted amount. Thanks again.
    Dec 22, 2016
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Nov 17, 2016
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 17 November 2016.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.[protected]@airtel.com

    Regards
    Akanksha Singh
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [protected]@in.airtel.com

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Nov 21, 2016
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 17 November 2016.

    We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

    Look forward to hearing from you.

    Regards
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      H
      HAPPPY SINGH
      Nov 17, 2016
      Resolved
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      Resolved

      Address: Hoshiarpur, Punjab, 144205

      Hi sir,
      i'm in malaysia now...i need urgent money now...atm limit is 2000inr...so want to register net banking so that can transfer to other acc n withdraw...but suddenly found that my aitel no is inactive now...that the no only i register with my acc...now can't even i go to my branch also this is the way only...with that no nothing is possible...[protected] is my no...sir plz kindly rply me back as soon i possible...n guide me how to activate this no now...will so thankful to u
      Dec 22, 2016
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Nov 17, 2016
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 17 November 2016.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at airtel.[protected]@airtel.com

      Regards
      Akanksha Singh
      airtelpresence (airtel customer service team)
      bharti airtel ltd
      [protected]@in.airtel.com

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Nov 21, 2016
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 17 November 2016.

      We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

      We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

      Look forward to hearing from you.

      Regards
      Akanksha Singh
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Dear Sir / Madam
      I done a recharges by Netbanking amount deibited to my account i dont get confirmation of recharge ref of air tel [protected]
      when i seach for easy recharge no by net i get [protected] he told that he is from easy recharges & he required my account user id & Password please give me clearification of your service immediatly
      Many unkwn calls
      My name is Rajeev Kumar have been reliable Customer of Airtel telecom for since 3 years but last 4 month they have been levying unnecessary charge which is not good they are charging 2 plans while using one and use some abusive language at the call

      pls. do the needful.

      Rajeev Kumar
      [protected]
      [protected]@gmail.com
      Dear Sir/Madam,

      I m Dhiraj dhiman. My contact no. is [protected]. sms is not delivered. My email id - [protected]@gmail.com. Please resolved my problem
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        T
        tomtom45
        from Virarajendrapet, Karnataka
        Nov 17, 2016
        Resolved
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        Resolved

        Address: Bangalore, Karnataka, 560001

        Airtel complain No. CONCRC[protected]

        I recharged for my friend once for Rs.299/- (1.5GB) through My Airtel App and got charged twice. After contacting customer care and several times and wasting all my time, they said they will not refund my money.. I am thinking of breaking this Airtel Sim and making a video and posting everywhere if it is still not resolved!!
        Dec 22, 2016
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Nov 21, 2016
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 17 November 2016.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Akanksha Singh
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        On 8/11/16 I try to recharge amt Rs 498/- to data card [protected] and the tranjuction ID was 16110p8876936 ctedSBI Debit card . The Amt has been deducted from my a/c (Txn[protected] but the recharge was unsuccessful. You are requested to refund the same.
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          Y
          Yash Rasti
          from Lucknow, Uttar Pradesh
          Nov 17, 2016
          Resolved
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          Resolved

          Address: Lucknow, Uttar Pradesh, 226004
          Website: [email protected]

          This is yash rastogi from lucknow, this is to bring to ur knowledge that its been a frustrating experience complaining each and every day and everybody ignoring their faults be it airtel customer care or be it modem supplier.
          Complaint No 75259242 was registered on 10/11/16 for network problem in broadband.
          Complaint no 75261148 was registered on 10/11/16 for modem change in which i strictly mentioned to give BEETEL modem no 11TC2.
          Complaint no 75278764 was registered on 11/11/16 for wrong modem installed (installed BINATONE instead of BEETEL, and gave receipt of BEETEL modem that too on back date 5/11/16, before the date of my first complaint registered)
          COmplaint no 75448990 registered on 16/11/16 for not rectifying the problem.
          If this is the case Airtel customer care people are reacting I think its time to switch to other network providers.
          U give different company modem, with receipt of some other modem and back dated 5/11/16 before the announcement of PM Modi's declaration dated 8/11/16 and receiving 100Rs notes on behafe of that announcement.
          If this is the case then this Bhaijee Enterprises is soon getting a notice from court from my uncle. And I request Airtel to change my modem to BEETEL 11TC2 which I was adviced of will be installed. I m attaching the receipt of the Modem that i m not actually provided with. Kindly look into the matter soon.
          My contact no is [protected].
          Mail [protected]@gmail.com
          Broadband no-[protected]
          Dec 30, 2016
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Nov 28, 2016
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 17 November 2016.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Akanksha Singh
          airtel presence (airtel customer service team)
          bharti airtel ltd.
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Dear sir I have big place and our area have no airtel tower so I wants to installation tower
          Location- dist ballia
          Paranpur place
          Contect no [protected]
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            S
            Sadeeshkumar S
            from Bengaluru, Karnataka
            Nov 17, 2016
            Resolved
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            Resolved

            Address: 560016

            Subject : police complaint acknowledgement no. 969/16 dt. 05.11.2016 against unknown person online credit card transaction (on my icici bank & standard chartered bank credit card)
            Dear sir,
            Its further to police complaint acknowledgement no. 969/16 dt. 05.11.2016 i had received a call from [protected] on 4.35pm (dated 02.11.2016) in my mobile no. [protected], where she said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. i gave the card number and she asked the cvv & otp when i checked the sms completely till the transaction done. after she told me within 2 days the reward points will credit in your card. after 2 days later (4.11.2016) i checked & the amount of rs.19500 debited in my card. i checked with bank, they told the amount transaction done in some other merchant, immediately i blocked my card with help of bank executive. i tried to contact that person but the mobile no. comes switched off.

            Please request you to help me on this matter to get back the amount.
            Card details :
            Icici bank ([protected])
            Airtel money – rs.4500, reference number : 534166 dated 02.11.2016
            Idea bill – rs. 2500, reference number : 394322 dated 02.11.2016
            Oxigen wallet – rs.4000, reference number : 659292 dated 02.11.2016
            Standard chartered bank ([protected])
            Airtel money – rs.4500, reference no. [protected] dated 02.11.2016
            Oxigen wallet – rs.4000, reference no. [protected] dated 02.11.2016
            Nov 17, 2016
            Complaint marked as Resolved 
            Person Name : Pankaj (ICICI Bank Executive)
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Nov 17, 2016
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 17 November 2016.

            We would request you to get your complaint registered at law enforcement agency. Further, we would urge you to safeguard your personal details.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Akanksha Singh
            airtel presence (airtel Customer, service team)
            bharti airtel ltd
            [protected]@in.airtel.com

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              K
              Kiranindian
              from Chennai, Tamil Nadu
              Nov 16, 2016
              Resolved
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              Resolved

              Address: 603103
              Website: airtel.in

              Dear team,

              I have been using airtel postpaid since 3 years and i have a total credit limit of 14000rs more. I have two sims in my proof for which i pay bill. I have missed the bill due date sometimes but have always paid the bill and still using the same number. 6 months back i stopped using one of my number because i lost the sim and i called the airtel customer care to block the sim but they blocked my other number which was active, so i had to call up the airtel customer care again to activate my number and block the lost number.. So far there was no intimation of pending bills or nor any legal team has approached me through my registered email id or my alternate mobile number. Suddenly a lady called from [protected] and i do not really know how she got my mothers number."she called my mother and when my mother spoke to her in hindi which is my mother tongue, she abused her saying, you are in tamil nadu why talking in hindi, you do not have money to pay bill, then why hindi". She also threatened my mother saying she will bring police to arrest her, hearing this my mother fainted and called me. So i got the number from her and called the number [protected] and she asked me who iam, i told her my name and she told in a sarcastic tone that y i called her, in tamil "enna da bill katta mudiyatha unaku yen ivlo pechu, porambokku bill kattu da, nee ellam oru aambalaya, bill katta thuppu illa and periya ivan maari pesura, chi phone vei da. Again i called her but she refused to attend my call. Later on which i got irritated and called the customer and spoke to them in a very polite manner to accept this request for which mr. Naveen (Airtel customer service executive) told that he will take this issue to his supervisor and put me on hold and after a long few minutes he disconnected the call without even taking a courtesy call that a person is in hold and mr. Naveen is here to support and service me as he is in charge for that work. I am further taking this issue to the police commissioner of chennai with all the necessary proof of
              Audios and the receipt of no contact from your airtel team in my mails. I do not understand why a third party is involving between me (Customer) and airtel (Service provider company), when all my emails and sms and requests are being placed to the"company airtel" directly. I also do not understand why there is no legal team to approach for a settlement instead a third party with foul language and a third party with no sign of decency approaches me with bill payment who doesn't even disclose their name and their agency name. I request you to take necessary action against the party and the lady who disgraced my mother and my mothers health. Please contact me in any case of proof required against that agency and that lady.
              Dec 18, 2016
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Nov 17, 2016
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 16 November 2016.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at airtel.[protected]@airtel.com

              Regards
              Akanksha Singh
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              [protected]@in.airtel.com

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Feb 24, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 16 November 2016.

              We tried calling you multiple times to get additional details to enable us to address your concern.

              However, there was no response.

              We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

              Regards,
              Akanksha Singh
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                K
                krkrc
                from Kanpur, Uttar Pradesh
                Nov 16, 2016
                Resolved
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                Resolved

                Address: Gautam Buddh Nagar, Uttar Pradesh, 201309

                Hi,

                I have a land at prime location of ram shyam enclave, chipyana buzurg, lal kuan, gautam budha nagar, near abes college, crossing republic where i need airtel to install tower.
                The tower can provide coverage to all the industries in the area and a huge residential population is also very well in the line of sight.

                For all informations please contact:
                Rahul singh
                [protected]
                Dec 17, 2016
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Nov 16, 2016
                Airtel Customer Care's response
                Dear Mr. Singh,

                This is with reference to your post dated 16 November 2016.

                We are glad to know that you are interested in providing your land for installation of tower.

                Please visit www.airtel.in/leap and share your location details on the map. Our team will connect with you for the same to get additional details, if required.

                Regards,
                Akanksha Singh
                airtel presence (airtel Customer, service team)
                bharti airtel ltd
                [protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  M
                  Milon77
                  from Kolkata, West Bengal
                  Nov 15, 2016
                  Resolved
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                  Resolved

                  Name : Alokesh Mondal
                  Airtel postpaid Mobile No : [protected] (Kolkata)

                  Complain details: Before porting my number from Vodafone to Airtel Airtel Executive explain to me that with My plan 199 Corp. I will be given 1GB 3G DATA and after 1GB it will be unlimited in 2G Speed upto 128Kbps. But now after porting I came to know that it is only upto 40kbps . Many times I tried to contact Airtel but no one has taken any step regarding this. Already it has become about 2 months.
                  With the same promise our colleagues have also come this plan. Their Numbers are [protected], [protected], They are also cheated by this promise that after 1GB customer will get upto 128kbps speed unlimited..
                  Agent who provided connection: Sangita. Sayani
                  Their Contact Numbers: [protected], [protected], [protected]
                  Call them as a customer and you will be able to know all the details of promised tariff details.
                  Their email Id : priyasen.[protected]@gmail.com
                  Resolution required : Now our request, please provide us the same which was promised .
                  Yours Obediently.
                  Alokesh Mondal
                  May 9, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 16, 2016
                  Airtel Customer Care's response
                  Dear Mr. Mondal,

                  This is with reference to your post dated 15 November 2016.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at airtel.[protected]@airtel.com

                  Regards
                  Akanksha Singh
                  airtelpresence (airtel customer service team)
                  bharti airtel ltd
                  [protected]@in.airtel.com

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Nov 17, 2016
                  Airtel Customer Care's response
                  Dear Mr. Mondal,

                  This is with reference to your post dated 15 November 2016

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Anil S.
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd
                  [protected]@in.airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Nov 25, 2016
                  Updated by Milon77
                  I am not happy. I need what I was promised. 40kbps speed is too slow for me.
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                    V
                    Varunkn
                    from Sivagiri, Tamil Nadu
                    Nov 15, 2016
                    Resolved
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                    Resolved

                    Address: Ernakulam, Kerala
                    Website: www.airtel.in

                    Hello,
                    I raised the complaint regarding the network coverage several times but the problem is not yet solved. Every time when i make a complaint your people will inform us that the issue will be resolved in a week time or so. I am really disappointed with airtel customer care handling and i am thinking to switch to another service provider who is having a better coverage in my place. You could solve easily the issue by just installing a signal booster or a repeater in our location and this will cost only something like my 3 months mobile bill which i am paying to airtel. So this seems that airtel is not considering me as a client. The open network of airtel is really a BS and it never works from my experience, it is just used for marketing purpose and not more.

                    Regards

                    Varun k nedumpillil
                    Dec 18, 2016
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 16, 2016
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 15 November 2016.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at airtel.[protected]@airtel.com

                    Regards
                    Akanksha Singh
                    airtelpresence (airtel customer service team)
                    bharti airtel ltd
                    [protected]@in.airtel.com

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Nov 17, 2016
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 15 November 2016

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Anil S.
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd
                    [protected]@in.airtel.com
                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      A
                      Ankur Padaria
                      from Rajkot, Gujarat
                      Nov 15, 2016
                      Resolved
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                      Resolved

                      Address: 393145

                      Airtel

                      I m complain to opan network department many time but my complain not solve

                      No network in my home, always showing emergany netwrok


                      Open network complain no - [protected]

                      My no -[protected]
                      Add - royal sun city
                      Vadiya,
                      Rajpipla-393145
                      Dt - narmada
                      T-gujarat
                      May 9, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Nov 15, 2016
                      Updated by Ankur Padaria
                      Airtel — No network in my home
                       
                      1 Review
                      An Ankur Padaria on Nov 15, 2016 Mark as Resolved
                      Phone/Mobile Number:   [protected]

                      Airtel

                      i m complain to opan network department many time but my complain not solve

                      no network in my home, always showing emergany netwrok

                      open network complain no- [protected]

                      note- provide my personal home network boster at my home

                      my no -[protected]
                      add- royal sun city
                      vadiya,
                      rajpipla-393145
                      dt- narmada
                      st-gujarat
                      Nov 15, 2016
                      Updated by Ankur Padaria
                      provide network booster my home
                      Verified Support
                      Nov 16, 2016
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 15 November 2016.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at airtel.[protected]@airtel.com

                      Regards
                      Akanksha Singh
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      [protected]@in.airtel.com

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Nov 17, 2016
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 15 November 2016

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Anil S.
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd
                      [protected]@in.airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Nov 21, 2016
                      Updated by Ankur Padaria
                      COMPLAIN NOT SOLVE
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                        A
                        anil gontla
                        Nov 15, 2016
                        Resolved
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                        Resolved

                        Address: 560103
                        Website: airtel.in

                        Hi all,

                        This is regarding the request of new broadband connection.

                        I have paid the money on 4th of november 2016 and even now i dod not get the internet connection. They made me to pay the money on 4th of november.

                        Every time i ask the customer care people they tell today tomorrow and no one comes and no one takes care.

                        They say max 2 days while paying and it has been 10days. What are you guys doing.

                        Transaction id: [protected]
                        Amount 1000 (Towards installation)

                        Phone number of the person who had contacted me towards new connection: [protected]

                        Complaint raised long back: 75339236

                        Tblr number: 7172949

                        I want to get it resolved today or tomorrow dated 14th november or 15th november. Else i am not going to stay cool. I can write a big review in your main website and also i know what to do and how to proceed.

                        Thanks
                        Dec 29, 2016
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 28, 2016
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 15 November 2016.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Akanksha Singh
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          U
                          US PANDEY
                          from Chennai, Tamil Nadu
                          Nov 15, 2016
                          Resolved
                          Report
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                          Resolved

                          Address: Lucknow, Uttar Pradesh, 227105

                          Airtel tower installation — land for tower installation

                          587 reviews

                          Hi,

                          I have a land at prime location of chinhat, satrikh road, lucknow where i need airtel to install tower.
                          The tower can provide coverage to all the industries in the area and a huge residential population is also very well in the line of sight.

                          For all informations please contact:

                          Name : rekha pandey
                          Contact : [protected]
                          Dec 16, 2016
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 15, 2016
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 15 November 2016.

                          We are glad to know that you are interested in providing your land for installation of tower.

                          Please visit www.airtel.in/leap and share your location details on the map. Our team will connect with you for the same to get additional details, if required.

                          Regards,
                          Akanksha Singh
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd
                          [protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Sir,
                          i have a prepaid airtel sim.There is no outgoing calls from my sim, but incoming calls is working.
                          my mobile number is -[protected]
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                            P
                            Prajeesh Jithu
                            Nov 15, 2016
                            Resolved
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                            Resolved

                            Address: 636103

                            Dear Airtel,

                            Further to the registered compliant on 31/10/206), I didn't get any positive feedback from you till now, in addition to that the customer service guy belongs to your outlet told me that he couldn't retrieve my number even though i registered complaint with in three days of my sim deactivation,

                            Now i am getting an irresponsible & worse response from those customer service guys after using this service for last 7 years, i told you before itself that all my banking transactions are connected with this mobile number but now i am planning to quit this service permanently with full disappointment,

                            Thanks for your seven years service.

                            Attached herewith the complaint form which i received from my nearest Airtel oulet,

                            Regards,
                            Prajeesh
                            +[protected]
                            Dec 18, 2016
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Nov 15, 2016
                            [email protected]'s response
                            Plz urgent process for cheque book.
                            Verified Support
                            Nov 16, 2016
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 15 November 2016.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at airtel.[protected]@airtel.com

                            Regards
                            Akanksha Singh
                            airtelpresence (airtel customer service team)
                            bharti airtel ltd
                            [protected]@in.airtel.com

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Nov 17, 2016
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 15 November 2016

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Anil S.
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd
                            [protected]@in.airtel.com
                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Dear team,
                            Plz provided the cheque book.
                            My account no.[protected]
                            My name. Pradeep sagar
                            Hi,
                            I have Tamilnadu Airtel Number [protected]. I took an year back and i was not using this number from long time as i was staying in some other state. Now i tried to call this number it is telling out of service. I am using Samsung Galaxy S duos and dual sim mobile. The sim is inserted when i get new sim still it doesnot work.
                            My Airtel number only for net usage is not working for last two days.
                            Number is [protected]

                            Let me know what is the issue?
                            Can u get me Recharges on Serial Number of Recharge Card.
                            Recharge serial no.[protected].
                            please solve this problem...
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                              S
                              Shafeeq Abu
                              Nov 15, 2016
                              Resolved
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                              Resolved

                              Address: 679552

                              My airtel number [protected] was disconnect without any notice. Customer care told they are helpless. Visited airtel store, they are too helpless. No trace of my number in any record, that is reason they are helpless.

                              All my bank and various online verification are connected to it. I'm totally stuck. Could i get any help from here.

                              I had to go through lot of trouble, i traveled 30 km to visit airtel store. I had line in bank to change my phone number. Still many more trouble to come.
                              Dec 17, 2016
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Nov 15, 2016
                              Updated by Shafeeq Abu
                              The sim is of Kerala Circle.
                              Verified Support
                              Nov 16, 2016
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 15 November 2016.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Akanksha Singh
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              [protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              I have applied for broadband, it took arround 7 days to process after that thy informed its not possible in your area, .i have pair for it.its 1 month gone, still no refund.
                              Dnt know why we trust AIRTEL
                              Hello
                              I am Satyabrata Banerjee. Ex Employee of Bharti Airtel Ltd (Kolkata). My Emp Id was 80941. I have submitted PF withdrawal form 2 months ago (last week of Aug'16) still did not get my PF amount. Today 10th Nov'16 I have got an SMS that my application is put on hold now.
                              Support to get my PF amount ASAP.
                              [protected]
                              Helpful
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                                R
                                riyaz02
                                Nov 15, 2016
                                Resolved
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                                Resolved

                                Address: Dakshina Kannada, Karnataka, 575002

                                Hi sir hope u doing well.
                                My name ryaz mohammed my number [protected]. I i would like to inform u that my number has been deactivate since last 6 month. I am in abroad i have lots of contact in my sim. I have given this number most of companies, banks and relatives too that’s why i am requesting to you kindly activate my sim as soon as possible. I will be very thankful to you for your kind act
                                Dec 17, 2016
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 15, 2016
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 15 November 2016.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at airtel.[protected]@airtel.com

                                Regards
                                Akanksha Singh
                                airtelpresence (airtel customer service team)
                                bharti airtel ltd
                                [protected]@in.airtel.com

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Nov 16, 2016
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 15 November 2016.

                                We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                                We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

                                Look forward to hearing from you.

                                Regards
                                Akanksha Singh
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                [protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  R
                                  REUBENPHIL
                                  from Bhavnagar, Gujarat
                                  Nov 15, 2016
                                  Resolved
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                                  Resolved

                                  Address: Bhopal, Madhya Pradesh, 462023

                                  With much regret making this note that it seems that Airtel members do not want to do needful even after so much acknowledging.

                                  I have already given my mobile and alternate numbers to yourself in the fill up form, and have met Mr Dhiraj Sharma, and cleared all the pending formalities which he asked about letter head.

                                  And once again acknowledging yourself that I have not received any airtel call neither from Airtel or from Mr Dhiraj. And Mr Dhiraj himself confirmed that it is pending from their end only ie (Airel backend). and initially it is taking time else everything is ok and have received all the documents.

                                  Once again bringing to your kind notice to do needful as it is 3 weeks now.

                                  Thanks and Regards

                                  Customer
                                  [protected]
                                  Dec 23, 2016
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 17, 2016
                                  Airtel Customer Care's response
                                  Dear Customer,
                                  This is with reference to your post dated 15 November 2016
                                  We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
                                  You can also get in touch with us at [protected]@in.airtel.com
                                  Regards,
                                  Anil S.
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd
                                  [protected]@in.airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Nov 22, 2016
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 15 November 2016

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Anil S.
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd
                                  [protected]@in.airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    D
                                    Deep Joy
                                    from Pune, Maharashtra
                                    Nov 15, 2016
                                    Resolved
                                    Report
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                                    Resolved

                                    Address: 831004

                                    Airtel department has deactivate my 4 years old airtel number [protected] without any notice any massage. Due to this problem i am unable to do any transaction and any communication. This is truly bad service of airtel. After reminder of several time due to network issue they are not resolve the issue.
                                    4 days before i have changed 3G sim 4G airtel SIM. now sim has been deactivated by airtel dept. without any notice any sms. Now current balance of airtel SIM above RS:400/- and sim has 2GB of 3G data.
                                    Kindly resolve my issue in top priority.
                                    Dec 17, 2016
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 16, 2016
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 15 November 2016.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      N
                                      Nagabhushan Soppimath
                                      Nov 15, 2016
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra, 411045

                                      Hi, i am unable to send sms even after updating the sms center no. On my android phone. I followed the below steps mentioned in one of the comments. But no luck. Please help me in resolving the issue.

                                      Dail *#*#4636#*#*
                                      Then click on phone information
                                      Scroll down
                                      Click on update button
                                      You will see the service center phone number there..

                                      Now update the service center number in your mobile with this number including +91
                                      Dec 23, 2016
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 17, 2016
                                      Airtel Customer Care's response
                                      Dear Customer,
                                      This is with reference to your post dated 15 November 2016
                                      We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
                                      You can also get in touch with us at [protected]@in.airtel.com
                                      Regards,
                                      Anil S.
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd
                                      [protected]@in.airtel.com
                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Nov 22, 2016
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 15 November 2016

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Anil S.
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd
                                      [protected]@in.airtel.com
                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        Praneeth babu
                                        from Bhopal, Madhya Pradesh
                                        Nov 15, 2016
                                        Resolved
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                                        Resolved

                                        Address: Bhopal, Madhya Pradesh, 462026
                                        Website: www.airtelonlinerefund.com

                                        I have paid rs 1000 for getting of new broadband connection.. After one week, i got message your area is not feasible for broadband connection. I have applied for refund of amount through online refund air-tel website.. Till now i did not get any response from any one. This is the worst response i have nt seen till now. Earlier, i had opinion on air-tel about their customer service. I am hoping that you will help to me on the refund.
                                        CAF no: BHO40249461
                                        Refund ref no: AOR626518
                                        My alternate mobile no: [protected]
                                        Dec 17, 2016
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 16, 2016
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 15 November 2016.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Akanksha Singh
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        [protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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