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Updated: Dec 22, 2025
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J
jayv222
Jul 3, 2019
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Hello,

I was cheated by an airtel sales representative - nataraj who promised me airtel broadband connection if i paid rs500 to airtel. I went ahead and paid this online - proof attached - the payment of rs500 has been already deducted from my bank account. Yet have been informed airtel did not receive the money, which is false. He advised that i should make one more payment of rs 500 which i refused.

I just need my money back, please help.

My email is [protected]@gmail.com

Thanks,
Jayashankar
Mobile: [protected]
+1 photos
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    S
    from Mumbai, Maharashtra
    Jul 2, 2019
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    Airtel not refunding my balance amount of rupees 31.80 when i ported my postpaid number to prepaid.

    They are cheating everytime and saying we are escalating your complaint to next level and nothing happened.

    I had called to care officer first time they told me that below 100 rupees they are not refund by cheque. Later they refund by cheque and check approved not passed.
    Airtel customer support has been notified about the posted complaint.
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      K
      Karthikeyan Subramanian
      Jul 2, 2019
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      Address: 560078

      International roaming was activated on my mobile without my authorization and I was charged for international roaming while I was in Malaysia without my knowledge. I have called airtel customer care many times but still no body cares about resolving it. I have in fact asked them to escalate it and the supervisor promised to resolve it but to no avail. This is very frustrating.
      Airtel customer support has been notified about the posted complaint.
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        O
        Omkarahm
        from Sandur, Karnataka
        Jul 2, 2019
        Resolved
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        Resolved

        Address: 560060

        I have up upgraded from standard set top box to hd connection.
        Airtel person visited my home and set up my tv to receive hd signal.

        Airtel person has created a new id for hd signal, i was not aware.
        He has registered a new id for the same mobile number. And he was supposed to delete or deactivate my old connection. The old set top box is not connected now, but airtel is keeping the old id in the active state, and all my recharges are going to old id (Corresponds to old set top box, which is not connected, junked). Since last one month i have registered several complaints regarding this. Still they have not responded.
        Honestly, i don't feel like writing all the stories. I simplified it a lot.
        Since last one month, i have made atleast 15 calls to customer care, all the time they tell some stories, promise me to resolve, bot nothing has happened.

        Airtel service is really very bad & dishonest.
        Jul 4, 2019
        Complaint marked as Resolved 
        NOT RESOLVED. Why it is marked it as Resolved ? Nobody from Airtel has contacted me. Airtel has NOT responded to my complaints.
        Airtel customer support has been notified about the posted complaint.
        Jul 02, 2019
        Updated by Omkarahm
        Yesterday, July 1st, around 3:30 PM
        I spoke to customer care supervisor Mr. Anand, he tried to Negotiate with me by saying he will credit Rs. 100/-
        (One hundred) to my account, i refused and i told him, i need justice. and i asked him to forward my complaint to his manage Mr. Keerthi Prasad.
        We have paid Ra 500 as Activation fee against CAF No[protected] but the connection could not be provided. So we applied for refund but till date it hasn’t been credited.

        Transaction ID[protected]

        Warm Regards
        Swati
        [protected]

        digital tv - cheating by airtel again - Comment #3475350 - Image #0
        We have taken airtel DTH Connection and have selected POGO channel .
        The Pogo channel is coming in Hindi and have called customer care to change language to english and they are saying we won't change it and it's a broadcast as hindi and kindly help us to provide language option
        I cant use my kik with mobile data. And kik help centre told me that airtel blocked me. Why?
        From 5 day I won't be able to call due to call ended problem please fix it otherwise I stop using airtel as network services
        Plz sir/ madam sent my all call details oft may to tody all call details at my mail id [protected]@gmail.com mobile number [protected]
        Plz help not call verification to customers
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          J
          Jayaprasanth Rangarajan
          from Pune, Maharashtra
          Jul 2, 2019
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          Hi Team,

          I have recharged for Rs. 399 to my mobile number [protected]. Amount has been deducted from the bank but recharge has not been done. The reference number for the recharge is [protected]. Can you please have a look and action it as soon as possible.

          Thanks,
          Jayaprasanth Rangarajan
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            S
            Shreyansh Mathur
            from Mumbai, Maharashtra
            Jul 2, 2019
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            Address: Jodhpur, Rajasthan, 342008

            My parents are on international roaming in france and other schengen countries for 10 days. Have recharged for inr 3599 to facilitate international roaming. Since yesterday i. E. Starting of the trip they can receive all incoming calls but are not able to make any outgoing calls or even use the internet. The pack includes a talk time of 250 minutes but they are unable to get any. Whenever they dial a number first a notification pops "airtel:outgoing calls barred".

            Can you please look into this matter on urgent basis.
            Their phone no. Is +91-[protected]
            Airtel customer support has been notified about the posted complaint.
            Jul 02, 2019
            Updated by Shreyansh Mathur
            sorry their phone number is +91-[protected]
            Sir/mam,
            I am a retailer of Airtel and I use Mitra app but
            I am facing problem when I go to activation sim of customers, it shows that pos details not found for this lapu number in prepaid digital acquisition section of Mitra app, and I request you please solve my problem, thanks

            airtel international roaming outgoing calls and internet barred - Comment #3475365 - Image #0
            We completely assemble antena and set top box in new home but we didn't get any signal and the display show me this b001 error:

            What can i do for this situation?
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              Address: Ambala Haryana, Ambala, Haryana, 134003

              My 15/- rs were also deducted immediately after recharge which i did
              Within 10 minutes when i get the message of temporary deactivation. I also tried to enquire dth customer care ms muskan, but she was also unable to answer properly and just said it's a policy. I also asked them to download the notification regarding this illegal deduction she could not satisfied my query but in vain.
              I was very surprised to know that airtel...
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              S
              saumi2225
              from Delhi, Delhi
              Jul 2, 2019
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              Address: New Delhi, Delhi, 110055

              I am being charged for calling 1860 series numbers ([protected]) in-spite of having a unlimited local and std calling plan.

              On reaching out to airtel i was told that these are special numbers and you will be charged inspite of having a unlimited calling plan. One executive told that you will charge @ 25paise per second and another told that charges for this kind of number is rs.2 per minute

              Thanks
              Shambhu kumar
              Mob. [protected]
              Airtel customer support has been notified about the posted complaint.
              I am staying in Dubai and 2 months back i lost my Airtel sim. I want to duplicate the sim to use further. Please guide on what can be done on the same from Dubai itself. I am a regular user and i wish to have the same number. Un fortunately i wont be able to visit India soon, thats why i want to get it done from Dubai.

              Thanks and Regards
              Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
              02 Jul 2019 [protected]-CITRUSAIRTEL [protected] 02 Jul 2019 35.00

              The above is the Transaction details

              charges by airtel in spite of unlimited plan - Comment #3475320 - Image #0
              Sheltan Thayananth's reply, Jul 2, 2019
              Closing Balance: INR 873.57

              Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
              02 Jul 2019 101907029546614-CITRUSAIRTEL 191834232738 02 Jul 2019 35.00 873.57
              02 Jul 2019 101907029546101-CITRUSAIRTEL 191834218449 02 Jul 2019 35.00 908.57

              All the transaction are successful but recharge Failed.
              In a day, all around I face around 15 to 20 call drops. This is really shame on the part of AIRTEL. If this continues further, I am gonna move to another network in a short span.
              Please activate the network Sean's from four days
              Arjun Pream's reply, Jun 25, 2019
              Sens from four days network work is not coming at all
              DearSir, I Purchased AIRTEL DIGITAL TV.I dont Get My Customer ID.When I surch My Account, It Displays 'NO DATA'.So I Con't Recharge Any Offers.I Hope U'll Give Me Sudden Repply. YOUR'SFAITHFULLY, Veerappa
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                T
                Tushar1234567890
                from Mumbai, Maharashtra
                Jul 2, 2019
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                Address: TULJAPUR, MAHARASHTRA, Osmanabad, Maharashtra, 413601

                Hi,
                I was doing recharge of my no. [protected] through airtel wallet but 169 rupees debited and recharge not done, and refund also not done.

                I received the msg same time which is as below.
                Your a/c 734365 is debited by rs. 169 on 28jun19. Avbl bal: rs. 11878.39. Info: inb/[protected]/bharti televentures ltd (B. Call [protected] for dispute.
                Above sms got on my airtel no. You can check this.

                When i complained about this to airtel costumer care they denied to refund.

                What the # is this going on. I assure you if my money will not be refunded i quit my airtel no. Along with 25 other airtel no. Which are having to my family and friends.

                This is totally fraud.

                Tushar tiwari
                [protected]
                Airtel customer support has been notified about the posted complaint.
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                  M
                  MaaTarini
                  from Mysore, Karnataka
                  Jul 2, 2019
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                  Address: S. B. H Colony, B. T. Patil Nagar, 2nd cross koppal, Koppal, Karnataka, 583231

                  My airtel dth no is [protected] still last 6 months i can't watch all my scribe channels even dd channels also. When i contact to airtel customer support they advised me to wait some time your problem will resolve as soon as possible. On 30.06.2019 service engineer visit my home and do something in my dth but that day in my area power fail so that i can not check that time after 1 day again i complaint also they contact me and ask me have your problems resolved i was answer no, still now i can not watch all free to air channels please suggest me what will i do. Thanks
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    Sosamma Vte
                    from Kottayam, Kerala
                    Jul 2, 2019
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                    Address: Puthengady House Mulanthuruthy post, Ernakulam, Kerala

                    Mob.[protected]
                    From
                    Mr. Ealias ps
                    Puthengady house
                    Mulanthuruthy post
                    Ernakulam visit
                    Pin 682314
                    Respected sir i am unable to use the sim. No indoor coverage. Unable to make or receive calls. No 2g coverage. Unable to sent an sms also.
                    I had mentioned several times to airtel kerala
                    But still this moment the issue continues. A airtel not ready to solve the issue. All the other customers are facing the issue severely. Unable to send an sms also.
                    Airtel customer support has been notified about the posted complaint.
                    Jul 02, 2019
                    Updated by Sosamma Vte
                    Unable to use data services
                    I am Sanjay
                    My mob is[protected] I want this number last 6month call history.
                    Jharkhand barhait hatpara Bazar 816102 akhane Airtel ar tower ache but kono phone hoi na kono net chole na 2g chole na 4g to Durer khata phone korte parche na net korte parche na kono time network thake na current chole Gale network puro zero Amar request immediately aei bapar ta dekhun noito amra law ar poth a jete badho hobo
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                      P
                      puneetdudeja9891
                      from Mumbai, Maharashtra
                      Jul 2, 2019
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                      Address: Faridabad, Haryana, 121001

                      I am puneet i am using airtel sim fo last 4 year. Airtel always cut my balance whenever i recharge. Recently they deducted rupees 23 from my account without any proper reason. I called to customer care but they did not respond me. When enquired to executive. Ms huma ahmad she talks rudely and ignored. She told that your amt is deducted as per company rules.. Kindly look into it and help me in getting my balance back

                      Regards
                      Puneet dudeja
                      Airtel customer support has been notified about the posted complaint.
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                        R
                        raghudupa
                        Jul 2, 2019
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                        Hi there,
                        I have noticed that in May month there was additional charges for international roaming for data, I was very confident that the mobile data was off and phone was all ways connected to wifi, however nothing happened even after speaking with airtel customer care team, later I paid the bill amount and was very careful in reconfirming myself that data roaming was turned off, here comes june and a whopping INR 2000 on data roaming, again the same result, no solution from airtel customer care, I have shared the mobile data usage images thru email, but till now haven't received any communication from airtel.
                        Contact : +[protected]
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          abc de
                          from Delhi, Delhi
                          Jul 2, 2019
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                          Address: Near Durgapura Railway Station, Jaipur, Rajasthan, 302018

                          From past 1 month i am dialing the customer care number for resolving my problem of internet. But they always give an answer that there network team is working in the area. Then at my last call they told that the network will be better by 1 of july.
                          But as of today the net speed is still down, the youtube always buffer. Now when i called them today (01/07/19) they are saying that the network will be improve by 1 of august.
                          They did not tell the updated on the reference no last generated by them.
                          From last 1 month i am not be able to internet properly.
                          Atleast tell the updated on any of the complain no. (Reference number)
                          C4gsp[protected], c4gsp[protected], c4gsp[protected]
                          Airtel customer support has been notified about the posted complaint.
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                            H
                            haneesha dushara
                            from Rayachoti, Andhra Pradesh
                            Jul 2, 2019
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                            Please provide me the details of incoming and outgoing calls of last 6 months of my airtel mobile number: [protected]

                            Can i get it from airtel regional office nearby.?
                            Or is there any way that i can get it from airtel website.?

                            I need them urgently, so please look into this issue and solve this as soon as possible.

                            Thank you.

                            Please contact me through mail: [protected]@gmail.com
                            Airtel customer support has been notified about the posted complaint.
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                              K
                              Kiyeje Assumi
                              from Delhi, Delhi
                              Jul 1, 2019
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                              Address: 797116

                              Airtel 4g network here at Padum Pukhuri, Dimapur, Nagaland, very slow for many months. Can't get any work done using this network. Since we live here, seriously considering porting to Reliance Jio though been your customer for many years unless network speed improves. All Airtel users here are frustrated with the service here.
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                                V
                                Vinothkumar Velswamy
                                from Vasai-Virar, Maharashtra
                                Jul 1, 2019
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                                Address: Thane, Maharashtra, 401202

                                Date : 01-07-19

                                Will visited service center (Vasai West, Ambadi road, Near Police Chowk) on 27th June 19 Request them to change my postpaid connection to prepaid, as they guideline and within 2 working days it converted it.
                                on 28th june 19 afternoon it converted without any prior notification my data and incoming outgoing is disconnected That day Im travelling to out of station my phone is not working no incoming / outgoing will not able to communicate with anyone. will inform my brother to do recharge with Retailer with Rs. 248 it fail later will talk to customer care to do recharge on Rs.229, it fail on 1st July 19 visit airtel service centre same place earlier visit airtel service Executive suggestment to recharge with multiple amount will do it not happen anything no my mobile no is not working no help from airtel customer care last 4 days my no is not working will not able to do any business transaction.

                                Airtel No [protected]
                                Vinoth Kumar Velswamy
                                [protected]@hotmail.co.in
                                Alternative No [protected]
                                Airtel customer support has been notified about the posted complaint.
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                                  N
                                  Narmada Py
                                  from Hyderabad, Telangana
                                  Jul 1, 2019
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                                  I'm not able to dial my mother's landline number of jabalpur since 9 months. While dialing i couldn't hear anything. It just gets dropped. It all happened so suddenly before i used to dial that number and talk to my mom at least two times in a day. Now i can speak to her through my dad's mobile. But i would like to know the reason
                                  Why it happened so. Can you please resolute it soon.
                                  Airtel customer support has been notified about the posted complaint.
                                  I paid 490rs (two times) through phonepe UPI, but after both transaction my amount was deducted for recharge was unsuccessful, this is how i lost 980rs with no recharge. pathetic service.

                                  i even have the proof of both recharges done

                                  a particular number is not getting connected since 9 months. - Comment #3474610 - Image #0
                                  Sir, mera airtel dth connection chalu nahin ho raha hai mene 24/06/2019 ko apni dth mein recharge karvaya tha lekin mere channel abhi tak chalu nahin hue mene iski complain airtel dth customer mein kar chuka hu lekin abhi tak koi solution nahin mila aaj do din ho chuke hai so sir please help me.
                                  Thankyou
                                  Raj tomar
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                                    Basheer113
                                    from Kunnamangalam, Kerala
                                    Jul 1, 2019
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                                    എയർടെൽ ഡിടിഎച്ച് സൺ നെറ്റ് വർക്കിംഗ് ബൊക്ക യിൽ വരുന്ന സൂര്യ കോമഡി ചാനൽ സൗജന്യമായി നൽകാതെ ക്യാഷ് ആവശ്യപ്പെടുകയാണ് അവർക്ക് ട്രായിയുടെ നിയമങ്ങളൊന്നും ബാധകമല്ലാത്ത രീതിയിലാണ് അവരുടെ സംസാരം ഞങ്ങൾക്ക്
                                    ഇങ്ങനെയേ നൽകാൻ കഴിയൂ വേണമെങ്കിൽ മറ്റൊരു ഡിടിഎച്ച്സ ർവീസിൽ മാറിക്കോളും എന്നാണ് ഞാൻ വിളിച്ചപ്പോൾ എന്നോട് പറഞ്ഞത് ട്രായി നിന്ന് എന്ത് പ്രതികരണമാണ് ലഭിക്കുക എന്ന് അറിയാൻ വേണ്ടിയാണ് ഞാൻ ഈ മെസ്സേജ് അയക്കുന്നത്
                                    Airtel customer support has been notified about the posted complaint.
                                    I ported out my number to postpaid airtel but its not activated, m getting beep beep sound when i dial 59059, but i can see full Network., Please helpme out.
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                                      M
                                      Manesh Patil
                                      from Mumbai, Maharashtra
                                      Jul 1, 2019
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                                      message not receiving or sending

                                      Address: Pune, Latur, Maharashtra, 413512
                                      Website: Airtel

                                      My Aitel Mo no [protected] Not Massage not receiving or sending
                                      Since last 1 month .Going to Airtel store they are change my sim but still same issue .After i call several time in customer care but they does not support.

                                      My All the bank Transaction and all other transaction pending .
                                      After change sim issue not resolved they suggest me you port your no in postped such painfully.
                                      Lot of time hammer in last...
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