Airtel Complaints & Reviews

On 20th sept 2019, i have made a transaction in airtel money app to electricity bill amount to ₹899. I have done the transaction no using upi. A confirmation message received from airtel told the success of transaction but neither money has added to my wallet nor y bill get paid.
The mobile linked to my wallet is [protected] transaction no[protected]. Kindly, refund my money.

The confirmation message says:-
"hello! You have successfully sent rs. 899.0 to airtelmoney airtelpayments. [protected]@hdfcbank using myairtel app. Txn id[protected]"

Sir,
On 30 aug 2019 and i made 3 (three) recharges of Rs 349/- each for my prepaid airtel number Data benefit through MyAirtel app using my Amazon pay through sbi net banking . However the transaction was Failed and i didnt get the Data benefit whereas my money was deducted from my mentioned SBI account. i have made several calls to Airtel help line and was assured that i ll get the refund but I am still not got the refunds.
I will be grateful if you would kindly look into the matter and refund the amount as early as possible. thankyou

Dear sir am unhappy with airtel services [protected]... My life time component discount of 300 got disconnected when I changed the Plan.. I asked them to activate 649 plan they didn't activate... Airtel was very good bt it sucks now. I love airtel bt airtel is not interested in having it's old customers.. I'm 9 Yr old customer... Unhappy with airtel

I am not getting my refund from airtel digital tv. It's been 10 days everyday airtel says they will check with the concern team and let us know about our refund. But nobody reverts back. Very very disappointed with their services. They had changed my plan without informing that's why i had to discontinue their services as they were not ready to cooperate.

Dear sir/mam
I want to register a complaint against a vodaphone mobile tower installation in the residential complex on building ram murti shukla resident of e-2/606, m. C. D school road, forth pusta, sonia vihar, delhi-110090. There is radiation hazard by it because they fixed it in residential area.
The mobile tower is installed in residential area and as per supreme court ruling, such towers are illegal and should be removed.
Now other mobile tower is to be prepare to installing on same premises on above address.
Old people continuously exposed to the harmful radiations being emitted from the tower and noise pollution it spreads day and night.
Actually lots of people are facing problem from mobile tower.

Some people is saying that we are getting pain in head.

Some people is saying that we are getting pain in chest.
I have already told him for removing that tower but they have not taken action on this matter.
Please remove mobile tower from above mention address so that we can save our life.
Please could you look at this complaint and escalate it to the right channel for proper action.
Requested by: residents e-2 block residents of sonia vihar
Dhirender pathak
S/o sh. Ram karan pathak
E-2/605, mcd school main road, forth pusta
Sonia vihar, delhi-110090

I've been Airtel user for more than 10 years now. 6 months ago I moved to Harlur Road in Bengaluru. The network connectivity is very poor here. Data speed is 0.1mbps and on call constant voice breakage. I've complained multiple times over customer care. But only answer I seem to get is we need time. So I would request you to kindly take action on this. And FYI other network connectivity is also poor here. So there is a business opportunity in my area.

Dear sir i complained about this worst network since 3 months there is no response from the customer care services they only take complaint for reference but no use at all network coverage area is vijayanagar 4th stage 3rd phase mysore 570032 i spent 400 on this network since 1 year but still they giving me the worst network please resolve and give me refund for this issu

Sir i am from azamgarh my locality is beenapara near saraimeer where a tower is also available but we have been facing a lot of problems due the bad service of network as we can not use net for any important work because it takes too much time to open any site due to the slow speed of net
Therefore you are requested to rectify the problem as soon as possible other wise if no action will be taken we would be compel to port our sim in any other company which network will be found good
Your sincerely
A raheem

I am manas kumar mallick. My airtel postpaid no is-[protected]. I have buy a airtel postpaid sin on date 12 july 2019 and paid 2200 rupees. So i have paid one bill amount -472 some think. After that i luach a complain for rest amount withdrew from my post paid number 1472 but. That amount is not yet credited in my account. I have submit my passbook details and bank statement also. But no response from airtel team.

Network issue. Not able to make calls or receive calls.
How mANY TIMEs ever contacted airtel guys, no response, either in email or CUSTOMER CARE.
Response from store people is much more worse.
No respect, no proper way of talking, no proper response.
WORST NETWORK, RESPONSE, SERVICE, CARE EVER SEEN.

USER ID: [protected]
Airtel Executive who cheated me : Arshad Ahmed, Mobile - [protected]

I requested for a new multi-tv connection from airtel around 1 year ago. Airtel sent an executive to install those connections at my home. Since the rental for the parent connection is more than the child connections, i paid extra money for one connection (parent) and lesser money for the other 2 (Child) connections for a period of 1 year full in advance to the same airtel executive who had come to install my connections.

After 8 months, due to some issues, i asked him to revise my plan, in which i requested to remove 1 connection (leaving only 2 active connections) and gave him an advance payment for another 6 months after adjusting the previous balance which is till 15/10/2019.

But, since 2 months, Arshad is not picking up my phone, when i pressurize him, only the he recharges my connection, and from last 2 weeks he not responding at all. He does not answer my calls, not does he recharge my account even after complete advance payment.

EVEN AFTER SEVERAL COMPLAINTS IN AIRTEL'S CUSTOMER CARE, NO ACTION HAS BEEN TAKEN YET. THEY MAKE FAKE PROMISES BUT DO NOTHING ABOUT IT.

Dear team

Recently i had upgraded from hd box to internet tv setup box by paying 2250 (Previous version) after a few days o[censored]sing it has started giving troubles like automatic reboot of the box, remote not responding and very often error code aitv001 during the run time of the box. Hence i had logged a call to rectify the issue engineer came and did a reset of the box and it worked fine and again next day problem has been started and logged a call they suggested for replacement of the box i agreed for the same and i asked for replacing with xstream box and they told to pay again 2250 i have recharged the same and in process of replacing the new xstream box. My simple logic ask for the upgrade is since it is a very new box and why cant they replace with xstream box iam the loyal customer for the airtel more than 8 years now and you guys are not considering the request from my side. My ask is to repay the amount i have paid for xstream box so that i can have some faith on the airtel dth. Iam ok to pay 2000 for new box and paid it alread my question is where is the benifit of old customers if you value customers like me you can refund the amount to my account.

Note: if i get better price for other dth players i think of opting the same.

Response from airtel (Joke from airtel)
—
Warm greetings from airtel!

We apologize for the inconvenience caused for the service interruption to your airtel digital tv id [protected].

As per our telephonic conversation on mobile number [protected] on 19/09/2019, we would like to inform that your concern has been resolved.

We regret the inconvenience caused to you and look forward to a long and fruitful association with you.

At airtel, we believe that our customers’ feedback helps us to improve upon our services. We always strive towards enhancing customer satisfaction. We will try our best to incorporate your feedback on our processes as we move forward.

We thank you for taking time to provide your valuable feedback

We have taken your feedback and the same has been communicated internally to ensure that you don’t face any such issue in future.

Please note that your reference no is [protected] for any further correspondence.

Assuring you of the best experience – always!

Hello team,

I am a postpaid customer of airtel and pay monthly 749, i faced network issue from 8 months, as per so many reminders for network issue not able to use data, every time they provide fake comite. And still not getting any resolution. Kindly help

Below some complain id,

12th feb.2019:[protected]
8th may.2019:[protected]
5th june.2019:[protected]
11th sep2019:[protected]

I bought this sim and for a month it worked properly but then onwards it frequently shows no signal even it isn't being detected by by mobile. I have dual sim i switched the sims in the tray. The other sim is always detected but this number is not detected. Please look forward as i can't receive calls from my clients and it is effecting my work. Or else i shall have to port to other network

My airtel network not work in my home. If i put my phone close to window than only i can use data.. So i had to leave my phone there switched on my hotspot and have to use my tablet for browsing! Main issue is internet not work inside the home... Where as my family members has jio which works fine so u guys cant say that network doesn't come in the home... I complain at the airtel showroom also but nothing happens...

Airtel cheating me on data usage. I was very carefull on using my data and checking remaining in airtel app. When my daily data usage is reached 3 gb i asked about 5gb they agreed before. They say i already used it liers. Whereas i have not used it i am 100% sure. Their explanation is that i have used 5 gb within daily limit 3gb. Cheaters.. Dont go for fake promises from airtel they cheat in the end about data usage. When asked tbey dont give usage reports as well so that we know their cheap dirty tricks.

Hi,

I was using vodafone prepaid sim in bangalore with number [protected] which i ported to postpaid sim in bangalore. Then i moved to gurgaon where i ported that sim to vodafone, gurgaon. Then later i ported that sim to airtel as i was frequently visiting rajasthan and vodadone was not having good internet connectivity in those areas.

But i shifted to australia and airtel blocked my number.

They said that i have to come to india and submit my documents. I faced a lot of problems for time being by not having that number as all bank transactions and apps were setup with that number to send otp to.

I came to india on vacation starting from bangalore. I asked airtel and they said that i need to go to airtel gurgaon and submit my documents. I planned to go to delhi and went to airtel, gurgaon. They said that now i have to go to vodafone, bangalore. I was shocked that do i have to travel again to bangalore and still i am not sure that i will get my sim or not.

If airtel, bangalore could have told me that i need to get sim from vodafone, bangalore then i could have got my sim as soon as i come to india. Now, i cannot travel to bangalore as i don't have enough time left on my vacation and i don't want to spend on flight tickets because of misinformation which airtel provided.

But that particular number is still important to me. Is there any way that i can get that number while i am in delhi?

Thanks,

Khushman deomurari

Cell: [protected]

I have been trying to change the ownership of my 2 phone+broadband, 2 post paid mobile connections+1 internet connection to my company name. I first approached sent a mail on the same to the 121 email. I got the reply to go and meet the officer in neareste relationship office. But the office refused that they cant offer solution only enterprise solution will handle this. After that i have been continuously chasing the AIrtel with mails to 121 and enterpise support. Since there is no reply, i contacted the nodal officer as well applette offices marking copy to 121 as well enterprise email. Even after several reminders nobody bother to reply...if i dont get answer i have decided to surrender all the connections and select other service provider. i am attachind the transaction of the mails...

I have been having a problem with Airtel Prepaid number [protected] for more than a week. I am unable to call a toll free number[protected]. Due to which I am unable to join my office meetings. It was working perfectly fine 2 weeks before.Call to the same number works perfectly well from idea and Vodafone cellular network or any of the fixed land-line telephone network.

Dear Team
Today I have received one call from customer care And Explain new plan But i say i am not interested and cut the phone . after few minutes i checked in airtel app the plan is changed.
I was Call to toll free number and explain my Problem so the airtel senior executive (Vishwajeet Baral) said you are responsible for it because the plan is activated after tell OTP but I am not recieved any OTP . plz solve my problem other wise i will complaint in Upper label .
Name :- Rahul Singh
Airtel Id :- [protected]
mobile :- [protected]