[Resolved] Airtel — False marketing promises | |||||
I had my number ported from tata docomo to airtel on 14/6/17 and since then it has just been all trouble for me. First activation process itself which normally takes an hour or so maximum took an entire day to complete. My frustration started to build up there only as this is the only number i use for past 10 years. The airtel website is offering 10 gb bonus 4g data to customers with 4g handsets who opt for their infinity 499 plan. And the local representative who visited me said that it would be 20gb instead for next 6 months. So in all i will get 5gb from the plan, 2gb from the airtel app and bonus 20gb but i did not get it till now after loggin my complaint a couple of times. They just sit there making you waste your precious time calling their customer care for nothing. Worst part is they keep your service request open for 3 days so that you wait with some expectations then you get to know that the service request is closed without any resolution and without even someone calling you about it. I am very disgusted with airtel. I am just waiting for 3 months after which i am definitely going to get rid of airtel. Airtel is the worst company in telecom to deal with. I just wish to advertise this everywhere. Was this information helpful? | |||||
Aug 1, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Jun 26, 2017 Shreyas 7's response I even tired to regenerate the mpin, but there was no use It said I was blocked Verified Support Jun 27, 2017 Airtel Customer Care's response Dear Sona, This is with reference to your post, dated 27 June 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
3 Comments | |||||
Comments
Whenever I try to change the mpin of my airtel money app account it shows tat the account is blocked..
Reply
Request for new b.b.connecion was submitted on[protected] but till today the same has not been complied.
Airtel Customer Care's response, Jul 1, 2017
Verified Support
Dear Customer,
This is with reference to your post, dated 27 June 2017 .
We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.
We look forward to receive the required details.
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post, dated 27 June 2017 .
We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.
We look forward to receive the required details.
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Sir; my airtel money account is blocked please help me how to unblocked airtel money
Airtel Customer Care's response, Jul 1, 2017
Verified Support
Dear Customer,
This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or 88000-12121 from any other mobile or fixed line (standard charges apply).
Should you require further information, please feel free to write to us [email protected]
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or 88000-12121 from any other mobile or fixed line (standard charges apply).
Should you require further information, please feel free to write to us [email protected]
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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