Airtel — hotspot dongle | |||
We have taken a family plan of rs 999, in which we got three add on numbers for calling and one number for data to be used in airtel hotspot 4g. But Please note that neither we are getting good network for calling and use of mobile data. And neither we have recieved 4g hotspot although we are Ready to pay price for the hotspot dongle of rs 999 as mentioned on the website but local store refused saying that it is out of stock. Then we Complained this to dm mr vikas contact number [protected] and when he inquired from the store and informed us that you will have to pay rs 2000 Instead of the price mentioned on the wensite which is rs 999 and neither it is available on the website. Now the concern is that why such expensive Plan was given to use if you are unable to provide services for the same, as you are not ready to provide 4g hotspot dongle even when we are ready To pay the price mentioned on for your website. Neither the network for calling and data on other numbers is also very poor. Please take note of our Complaint and solve our problem regarding network and 4g hotspot dongle. Screen shot of the website is attached for your reference. Inline image Inline image Inline image Thanks Rahul [protected] Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
I recharged through Airtel app and it is not updated after the transaction went through .it says recharge is successful but it is not updated .the txn id was [protected] so the recharge has not happened and either I need a refund or the recharge to be updated.
Reply
For last 4-5 days i am unable to connect to toll free numbers from here in Dehradun..it could be because of recent airtel tatadocomo meger..mine is tata docomo sim... but i need to know definitely and the problem has to be rectified soon...
Sir
Regarding Last payment, we have complete my payment transction but not able to printout receipt copy of payment receipt but it is very urget for our accounting purpose
so we request you to provided the same ag Telephone no[protected]
Regarding Last payment, we have complete my payment transction but not able to printout receipt copy of payment receipt but it is very urget for our accounting purpose
so we request you to provided the same ag Telephone no[protected]
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