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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 485

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N
Namitha Mohan
from Thiruvananthapuram, Kerala
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after sales service

Address:No. 42, Samrudhi Nilaya,, 4th cross, Rajaram layout,, Pooja garden, Kalkere Channassndra, Bangalore, 560043

I lodged a complaint that my setup box not working. Within a day, a technician visited my place and said that setup box has to be replaced. He said it may take 2 to 3 days and i have to pay Rs. 850 for the new box. I agreed and he left. From that day, to till date, almost 10 days, no response from him or from airtel side. The technician doesn't pick calls and airtel customer care promises that the issue vl be resolved within a day. I am tired...
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V
Vivekb12
from Delhi, Delhi
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non refund of failed transactions.

Respected Sir,
I would like to rise a complaint on non refund of failed recharge transactions through My Airtel app.
I used the app to recharge my airtel account number [protected] with my debit card but the transaction was unsuccessful owing to the "Technical error" message shown by the app.
However the amount was debited from my bank account for the same transactions.
Details are as below.
1. 24/06/2019...
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S
Siddhant Baid
from New Delhi, Delhi
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auto debit of rs 411.28 on my standard chartered credit card number

Hi, there is an auto debit by Airtel PGSI of Rs 411.28 on today i.e. June 25, 2019.

I have not given any authentication and have not taken any services. I need to know for what it is debited and need a full refund for the amount

The payment was debited from my Standard Chartered Card No is: [protected] in the name of Siddhant Singh Baid. Need the refund amount in this. I have attached the transaction...
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H
Harpreetgill
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

distributor complaint

Hello sir, i am airtel digital tv dealer from gill communication kakrala.our distributer is anil telecom samana.our distributer services are very slowly.our distributer not provide voucher kit(av pin)for activate new connection.that i not activate new connection.please solve our problem and provide av pin....
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M
manishkmr183
from Mumbai, Maharashtra
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wrong information and misbehaviour

Address:248197

Airtel DTH Service provide wrong information to me about Channels and Pack and no body listen to my complaint. So i am feeling helpless. Today i was call customer care first time they receive and after that they blocked my number also. And after that i was search in the Y-Tube how can i complaint. Please do the needful. Customer care no. [protected]....
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Mater in 2019.
i had a landline connection by airtel which after great difficulty i managed to get hold of them on customer care and cancelled it as i was due to leave the country . i even recieved a cancellation confirmation call . i cancelled the connection on 20th april 2019 and yet im still recieving bills for it .
landline connection number :[protected]
amusing part is that i recieved a bill that is different than...
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R
ranveer prasad divakar
from Delhi, Delhi
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dish tv recharge

Address:rudrapur udham singh nagar, Udham Singh Nagar, Uttarakhand, 263153

[protected] i was making online payment for air tel dis tv recharge and on completion i received message from the sbi stating your transaction was successful. Today i received msg from air tel dis tv saying that they have not received any payment. On scrutiny, it came to understand that the payment had gone to naukriaim info tech pvt. Ltd. Of a transaction of rs, 200/- vide reference no. Igafffipa0. I regularly used pay from air tel dis t...
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H
honey malani
from Chennai, Tamil Nadu
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no network signal. unable to make a call.

Address:101, LakeView Shravika Apartment, Padmasri Garden Gowlidoddy, Hyderabad, 500032

I am staying in hyderabad (101, lakeview shravika apartment, padmasree gardens gowlidoddy). There is a network issue specific to my flat. My neighbor 104 is getting full signal after he complain the airtel team. I am requesting and calling airtel team every weak on 198 to address my issue. But till now no action has been taken care by them. I am holding this sim from last 12 years hence i requested them to please consider my case on priority....
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A
Anshio
from Suchindram, Tamil Nadu
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they are not providing proper service but they are asking to pay amount

Address:Kanyakumari, Tamil Nadu, 629161

Hi,
This is anshio my mobile number is [protected].
From 2017 onward in our area network problem is their we compliant through customer care lot of times around more than 50 times still (Call drop issue, network total shutdown, internet problem, 4g is getting but speed is 3.16kb/s per second. I[censored] check my previous data balance balance u can know my issue.
My actual plan is 349/-
Regarding the network issue 2018...
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M
Madasamy K
from Nagercoil, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cash back related

I got flash banner on my "airtel android app", that is about "50% cash back upto rs 75 on first recharge".

So i have created account on airtel money and i also confirmed with the customer care member, "they also said, offer is available for you. Offer is 50% cash back upto rs 75 on first recharge".

After that i have recharged my number (Recharge of rs 558) using airtel money but cash back not received. I have...
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D
Deepanshu4114
from Bengaluru, Karnataka
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4g speed issue

Address:Suncity Apartments, Bellandur, 560102

I'm using airtel network and using 4g. The 4g speed is less than 1mbps and telephone company claims themselves as fastest speed over television. Moreover making indians fool about speed. I could talk to my parents over video calling as the speed is pretty low. I would request you to take necessary actions against telephone firms and stop them making indians fool.
These are the few things which most of indians feels good about when...
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D
deepakshluck
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel open my savings account without my permission

Address:Airtel centre plot no 16 udyog vihar phase 4, Gurgaon, Haryana, 122015
Website:www.airtel.in

Close my all accounts and wallets in airtel payment bank account.

Unlink my aadhaar and pan card in airtel payment bank

Airtel open my account without my permission.

According to my knowledge three accounts open in airtel payment bank.

Account no is [protected], [protected], [protected] and other account.
I have not in my knowledge.

Please don't be missuse my...
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B
bhups83
from Mumbai, Maharashtra
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international roaming activated without explicit approval

Recently i visited to bhutan and i intentionally did not opt for international roaming, which i did couple of months ago while traveling to usa, as i was planning to use hotel provided wifi and local sim. But after coming back i have been slapped with a huge bill having international roaming data charges.
They never called for taking my explicit permission before enabling international roaming.

Date of visit: 1st june...
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S
Shabbar5152
from Bhopal, Madhya Pradesh
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airtel mobile.co.: mob. no. 7773005152: txn. id 190618971284 rs.399/

Bhopal: 24.06.2019

I have recharged my above mobile for rs.399/- on 18.06.2019 through online. The amount has been deducted and a message reccd. Intimating txn. Id no.[protected], but my mobile not recharged.

2. I have visited airtel, malviya nagar, bhopal office personally on 21.06.2019 and lodged my complaint to airtel customer-care person (Mr. Faizal). I am very disappointed till today i. E. 24.06.19 neither...
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S
Suman Pramanick 1650
from Kolkata, West Bengal
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amount deducted from paytm but not being received by airtel

Address:C-19 PARK AVENUE, Chandrapur, Maharashtra, 713212
Website:Airtelin

I have done a recharge transaction on 22 june from paytm sbi account but after the transaction is successful the airtel is showing that they have not recieved any amount. As my recharge service for airtel was over and the payment was still not done i tried with different transaction method. Then the recharge was successfully done. But the previous amount was neither credited nor refunded back into my account....
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M
Mohan0425
from Mumbai, Maharashtra
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volte is not enabled on my airtel number

Address:Ameerpet, Hyderabad, Telangana, 500073

I am unable to use volte volte services on my Airtel number even though I am using latest 4G SIM.
I went to Airtel store and he replaced me with new Airtel SIM but of now use.
Finally the store keeper said that volte is not possible to my Airtel number it is only for selected numbers and volte is possible not for all.
I called customer care many times but of no use.
No one are able to solve my problem both customer...
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J
jebus kirubavaram
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incorrect roaming charges on my mobile plan

Address:Airtel Chennai, Chennai, Tamil Nadu, 600100

Dear sir,

I recently traveled usa and i required a roaming plan. I requested for roaming rs.3999 plan to be activated in my mobile phone ([protected], relationship number: [protected]). But they had incorrectly activated both rs.3599 and rs.3999 plan which i was not aware. After a month i received the bill stating both the plans for the same roaming period which was not correct.

I requested for reversal of the...
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G
Gtendra mishra
from Delhi, Delhi
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sim card related issue prepaid to postpaid

Address:7th Floor, Interface Building No 7, Link Road, Malad West, Malad West, Mumbai, Maharashtra, IndiaLocationMalad WestPhone No.+(91)-22-40031400, Mumbai City, Maharashtra

I was lost my phone and airtel sim card, so i visited at airtel authorised partner for a new sim cardand they told me that there was a mistake in owner id proof (father name mismatch) they said to me that i have to visit main authorised partner of airtel in naupada thane west, they clearly told me that there's no possibility to issue an same prepaid numer with same owner id proof and you have to wait for 90 days for same prepaid number and...
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A
Avinashbabu
from Mumbai, Maharashtra
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network issue(4g service is discontinued)

Address:Ghorasahan, ward no-12,east champaran ,bihar, East Champaran, Bihar, 845303

Sir there is severe problem of airtel manager in my area because they are involve in oil theft by shutdown the network tower and hence we get disrupted network connectivity even we face the frequent call drop...so please look into the matter as fast as possible..
My email is:[protected]@gmail.com...
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Address:560075

An airtel broadband connection was taken in the month of january 2019 and it was only for 3 months package. Bill amount of around rs. 2800 was paid in advance for this connection (Which includes gst)
We have not used this connection after february 2019. We had used our own airtel modem.

This connection should have been disconnected after 3 months (End of march 2019) from airtel. But, we are surprised to get a bill of...
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