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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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S
Sujith Adoor
from Chennai, Tamil Nadu
Jul 15, 2019
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Address: 11 th street nandhanm extension, Chennai, Tamil Nadu, 600035

Dear Sir,

I would like to inform that i am using air tel (15Nos) postpaid connections from last 5 months and all connections added in one account (account name : JESSY CAB ) .From the last few weeks i visited many times Air tel outlet for adding 6 more connection but no one help for activating the connection, Finaly i send an email to airtel for new connection same day one of the executive call and the next day visited our office (11th July 2019 ) and collected all the documents for new activation, they informed as the connection will activate next day before 00:00Hrs, But the connection not activated on 13 July 2019, i called the executive morning around 10:00hrs the executive told me it will activate the connection with in 10 min but after one hour it will not activate, again i called him he told us sure it will activate with 10min after 2hours its not activating and try to contact that person he not answering my call also this my issue, Please be informed that now we don't want airtel connection we need to close the account (already activated 15Nos Connection) in this month before 31st .Kindly please do the action very very immediately, Because I already informed airtel through email but still no one take any action
Your immediate action shall be highly appreciated
Thanks & regards
Sujith
[protected]
Airtel customer support has been notified about the posted complaint.
Jul 19, 2019
Updated by Sujith Adoor
still my issue not solved, were i will contact for solving my issue
Jul 25, 2019
Updated by Sujith Adoor
still the issue not closed, i can't understand, whats going on
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    A
    amit1994chauhan
    from Delhi, Delhi
    Jul 14, 2019
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    Address: New Delhi, Delhi, 110003

    Hello sir,

    I have accidentally bill payment on wrong no (Airtle postpaid no of amit singh) of rs 3200 instead of paying him on 2nd of july 2019 from paytm wallet. I have got back only rs 2745.99 instead of rs 3200.
    I am looking forward to receive a help regarding reversal of the same.
    I have attached the screenshot of the recharge details and provided the reference number as given by your operator
    Reference no of airtle operator :[protected]
    Email id : [protected]@gmail.com
    +1 photos
    Airtel customer support has been notified about the posted complaint.
    Now-a-days, the internet quality of Airtel are degrading.
    Quality of the service is not at all good.
    It would be good if you solve it asap.
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      B
      bhaveshvora
      from Hyderabad, Telangana
      Jul 14, 2019
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      Reg [protected] connection. They have incorrect email id on this profile. Instead of putting actual email id of the customer [protected]@gmail.com, they have my email id bhaves*@gmail.com. I am not at all a customer of airtel. I have sent multiple emails asking them to remove my email address. [protected] owner of this mobile also sent multiple emails. Why are they not taking action?
      Airtel customer support has been notified about the posted complaint.
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        A
        amruthwr
        from Delhi, Delhi
        Jul 13, 2019
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        rude behavior from customer care executive

        Address: Bharti Airtel Limited, No 55, divyashree towers , Bannerghatta Road Bangalore - 560029, Dakshina Kannada, Karnataka, 575001

        I had called airtel customer care @ 198 on 12/07/2019 around 20:24 to 20:30 for enquirer of wifi data which is showing in my airtel app, there a executive by name Nasreen started inquiring about the details. as i have called form another number (Having multiple connections) so the executive was not asked me for same number or different number directly she start to fetch the information, later i wanted to correct her, but she was not ready...
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        R
        Radhenarayan
        from Indore, Madhya Pradesh
        Jul 13, 2019
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        Address: Bharti crescent no.55 Divyashree tower Bannerghatta road Bangaluru Karnataka 560076, 560076
        Website: www.airtelnetwork.ind.in

        Airtel ltd. Arti varma (mob.no.) comes to their phone and later Mr.Abhinav sharma mob.No.
        email id - [protected]@bhartiairtelconnect.in
        Address - Bharti Crescent no.55 Divyashree tower Bannerghatta Bangaluru -560076

        They call me about 4G setellite device installation and tell me yes, but i don't know the company's account. Give
        Bharti Airtel Services

        I have already deposited Rs 2 lakh in both the accounts and they have also given me a policy of mail (Deed of lease[protected] and a form also registraton no . L74899DL1995
        PLC070609
        From oct.2018 to April 2019, they were talking to them on a phone call but could not be contacted for two months.
        Make it hard to tell you if it's right or wrong and with which form you can help me
        Airtel customer support has been notified about the posted complaint.
        Jul 13, 2019
        Updated by Radhenarayan
        Airtel ltd. Arti varma (mob.no.[protected]) comes to their phone and later Mr.Abhinav sharma mob.No.[protected]
        email id - [protected]@bhartiairtelconnect.in
        Address - Bharti Crescent no.55 Divyashree tower Bannerghatta Bangaluru -560076

        They call me about 4G setellite device installation and tell me yes, but i don't know the company's account. Give
        Bharti Airtel Services
        a/c - [protected]
        IFSC code - UTIB0002521
        Bank - Axis Bank
        Add-Lucknow Branch

        I have already deposited Rs 2 lakh in both the accounts and they have also given me a policy of mail (Deed of lease[protected] and a form also registraton no . L74899DL1995
        PLC070609
        From oct.2018 to April 2019, they were talking to them on a phone call but could not be contacted for two months.
        Make it hard to tell you if it's right or wrong and with which form you can help me
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          R
          Rhoheth
          from Ernakulam, Kerala
          Jul 12, 2019
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          Address: C, Penta Estate, 6, S Janatha Rd, Janatha Junction, Kathrikadavu, Palarivattom, Kochi, Kerala, Ernakulam, Kerala, 682025

          The airtel office at C, Penta Estate, 6, S Janatha Rd, Janatha Junction, Kathrikadavu, Palarivattom, Kochi, Kerala does not pick up any calls

          Their contact no is: [protected].

          I had visited their office yesterday and have misplaced an item there. No matter how many times i call this number wither no one picks up or the call is cut. This has happened around 30 times yesterday and 15 times today. This issue is particularly frustrating because the same pattern was observed a week back when they picked up the call only after i called them more than 20 times.

          Please ensure some action is taken to curb this behavior
          Airtel customer support has been notified about the posted complaint.
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            M
            Manish jayswal
            from Delhi, Delhi
            Jul 12, 2019
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            Hey, I am Airtel user since two year but 11/07/2019 I recharge my number with ₹249 validity 2GB data everyday+unlimited call for 28 days I am already in unlimited subscription of 1GB data of ₹399 today I am getting only 1GB DATA inspite of 2GB+1GB data, plz immediately solve my issue becoz days of packs going on if my problems not resolved i complaint against this in customer care of government my Airtel number is -[protected]
            +1 photos
            Airtel customer support has been notified about the posted complaint.
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              S
              SachinAroramnd
              from Noida, Uttar Pradesh
              Jul 12, 2019
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              Hi all,
              Its merely been over a month i ported my postpaid cell no. from Vodafone to Airtel, after facing a couple of network/data related issues with Voda & falling for best connectivity as well as unmatched customer experience claims made by Airtel. Since the thread under discussion is not network, so i’ll not pass on any verdict here, moreover, its just been a month i am on their n/w as of now. However, just after paying my first month bill without even having a glimpse at the itemised bill as usual, this morning i was surfing thru my mailbox & just like that i opened up the e-bill delivered to me by Airtel and i was shocked to see that they have charged me around 175 bucks for sending out some intl. sms’s to a UK based phone number[protected]. Just out of curiosity, i googled for that particular UK no. & know what, i landed here. Unfortunately, above instance certainly affirms to the fact that Airtel has been taking its customers on for a ride. Customers like me & i am sure there are thousands out there, won’t even bother looking at the monthly itemized bills, just pay whatever the amount is, are being cheated in masses by an oldest & numerouno Cellular services provider in the country which ranks no.2 in mobile phone subscriber base. Well, to my surprise it was my first bill cycle, i wish they could have been little more patient & played such gimmicks of swelling their share values by silently drilling a hole in the pocket of its valuable customers. Period. Thanks but no thanks Airtel,
              Airtel customer support has been notified about the posted complaint.
              I have paid for new broadband connection on 2.7.19 but still haven't received my connection.
              When ever I call them they just say we will get back to you
              I have got my broad printed with the landline number which they alloted

              fraudulent charges added - Comment #3484749 - Image #0
              I am not getting able to receive any SMS in my Airtel sim. Whereas everything works fine in jio sim in the same phone. I have raised the issue multiple times. But, I am not getting any solution.
              Please help.
              I ported my number from idea to airtel. After getting no service on my idea sim I switched the sim to airtel as i was told. After inserting the sim there was no service. Please help me to activate the services.
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                M
                Marineni Sai Prasanna Rao
                from Delhi, Delhi
                Jul 12, 2019
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                Address: Beside dominos,NIT Road,Hanamkonda, Warangal, Andhra Pradesh, 506002

                Today i. E., (12/07/2019, ist between 1:00 to 1:30). I have visited airtel store for paying phone bill & enquire regarding conversation from postpaid to prepaid located in warangal beside dominos, nit road, hanamkonda.
                The executive provided me improper information regarding my post paid connection. When i was enquiring them regarding about the issue. One of the executive (Santosh) interfered and showed worst attitude & rude behaviour towards me!!
                Airtel customer support has been notified about the posted complaint.
                Weather is cloudy but its not raining outside. All connections are checked no problem with them. Set top box is showing green light. Antenna connections are also fine according to me, can't say about technical things.

                providing improver information, rude towards customer, worst attitude - Comment #3484922 - Image #0
                I have call received from [protected] this number and he take my otp and 2800 rs fraud transaction from my Airtel money account.
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                  G
                  guhasr
                  from Mumbai, Maharashtra
                  Jul 12, 2019
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                  Address: 9/71 Netaji Nagar, NSC Bose Road, 700-092

                  Please note, i was using airtel postpaid data card no - [protected] till[protected], i was advised by m/s pinky no - [protected], airtel store at tollygunge, ashok nagar to switch to the 50gb slot, i paid rs 620 till that day charge and closed the old no, ie [protected], and a new number was allotted to me, [protected], i paid rs 600 on[protected] first day of my bill cycle, subsequently on[protected], i paid rs 440/-, receipt no[protected]. On[protected] i paid rs 600-00 receipt no [protected], for my datacard no - [protected].
                  Today surprisingly, i received a bill from airtel on my old no -[protected] a sum of rs588.7, due to 24th june 2019 payment last date[protected].
                  I am totally surprised what type of service airtel is providing its customers,
                  Airtel customer support has been notified about the posted complaint.
                  Jul 18, 2019
                  Updated by guhasr
                  So far Bharati Airtel has taken no concrete steps to resolve the issue of my July 12, 2019 complaint.
                  Vivo v 7
                  [protected]
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                    D
                    Deepak Chowdhury
                    Jul 12, 2019
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                    My airtel no. [protected] is not going any service i had done recharge of 10 rs twice but it has not been updated to my account and i am also unable to get message from any bank or other sources yesterday only i have taken new sim of same number after that my service is not working i am facing too much problem by it
                    Please

                    Kindly resolve my problem
                    Airtel customer support has been notified about the posted complaint.
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                      K
                      Krishna Kumar Vijay
                      from Gurgaon, Haryana
                      Jul 12, 2019
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                      Address: Airtel Center, Plot No.16, Udyog Vihar,Phase-IV, Gurugram - 122015, 122011

                      Name - krishan kumar vijay. Mobile - [protected]
                      I have submiited a request from postpaid to prepaid in airtel store located in sahara mall gurgaon on 11th july 2019.
                      I was told by airtel person that only my outgoing will stop and to start that i just need to do one prepaid recharge but network will not go.
                      Now from last 16 hours i do not have network in my phone and its showing no service.
                      I have visited airtel store located in sahara mall gurgaon today again but did not got any solution for same.
                      Airtel customer support has been notified about the posted complaint.
                      Data is not working I this pincofe6area 533255 it's village name .vella, andhraprades I call u sir airtel but your customer are not solved my problem
                      bonda_pavan's reply, Jul 7, 2019
                      Data is not working properly in indoor the room so please make it fast to good in indoor address, 2-239, east godavari district, vella near ramachandrapuram, pincode 533255
                      I have done wallet recharge in my airtel app .. of 438 rs the money is deducted from debit card but the wallet is not loaded
                      Transaction id is[protected]

                      network - no service issue - Comment #3484898 - Image #0
                      My airtel sim is showing invalid. iam using from ten years. so iam airtel customer .and using three more sim. this [protected] was invalid because of that iam facing to much problems in school bank lpg all govt aadhar pan please activate my number my gmail id [protected]@gmail.com
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                        N
                        NOni123@@@
                        from Mumbai, Maharashtra
                        Jul 12, 2019
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                        My airtel dth set top box has stopped working suddenly. I have logged a complain to the airtel via online customer support. An airtel engineer has visited on 10/07/2019 and said that your set top box has gone hang and it would take 10 -15 days to repair/replacement.
                        My question to airtel is that, when
                        1. My stb is in a warranty period.
                        2. I have a recharge on it.
                        So why you are taking so much time.

                        I have attaching the required details.
                        +2 photos
                        Airtel customer support has been notified about the posted complaint.
                        Internet speed is too bad here in Banashankari 3rd stage. I have 4G but for no use.
                        Apys's reply, Jul 6, 2019
                        I tried raising this issue through Airtel app but I see no response. It keeps showing that a new tower will be installed but everytime I look at it the date keeps getting postponed.
                        Landline is not working properly phone line is dead ... network issue is increased pls request to improve your service
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                          T
                          tpbalakrish
                          from Chennai, Tamil Nadu
                          Jul 12, 2019
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                          Address: Flat A 2, door no 4, Ruby flats, 37th Street, Nanganallur, Chennai, Tamil Nadu, 600061

                          My prepaid mobile number is [protected] and there is an existing pack of Rs 448 which is valid till 30th Aug 2019. Inspite of this, today they have debited Rs 23 for another pack for 28 days without any request from me. So I requested Airtel to cancel that new pack and re credit the amount of Rs 23 immediately but there is no response. Every 28 days they do like this.(debiting my account for new pack while there is an existing pack in force.)
                          Airtel customer support has been notified about the posted complaint.
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                            M
                            Medak Mubarak
                            from Mumbai, Maharashtra
                            Jul 12, 2019
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                            I want my call list and SMS list from 1 Jan 2018 to till date. I am need of hurry for your help. Or if possible I want call his and SMS list of a specific date and I can help you with the day it is Sunday a 7th of October 2018 at 15:04 p.m. if possible I want this list through my email ID and an sms notification on my my mobile number kindly please help me I am looking forward
                            Airtel customer support has been notified about the posted complaint.
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                              A
                              Ayushi Chaube
                              from Noida, Uttar Pradesh
                              Jul 12, 2019
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                              voice breaking during calls

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

                              I've been using Airtel Sim from the past 4 years. I never faced any issue regarding voice breaking on calls till I recently changed my android phone. The phone is working perfectly fine because I tried a sim from other service provider and there wasn't any issue o[censored]nclear voice. But with Airtel sim, When on call, Voice of the other person is very unclear, it breaks in between and most of the times, I'm unable to hear anything. Please resolve...
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                              A
                              Abhishekporwal777
                              from Bengaluru, Karnataka
                              Jul 12, 2019
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                              Address: 560068

                              On 28th may and 29th may, international sms is gone to[protected], i checked in sms history no sms like this. Why it is added to my bill, moreover its a security issue for me, its a major threat if sms is going to international number without my knowing. My number is [protected]
                              +1 photos
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                                H
                                hackvoip
                                from New Delhi, Delhi
                                Jul 12, 2019
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                                Address: Gurgaon, Haryana, 122004

                                I have to done any payment through airtel and the unauthorized transaction was done on my credit card for the amount rs 1768 on 1st july 2019. As i was using airtel wallet so my card details were stored on the airtel portal. They did the transaction without my concern. Also i didn't received sms/email for the transaction from citibank. I am now trying to block my card and submitted the dispute with bank.
                                +1 photos
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                                  A
                                  Anuma Srikanth
                                  from Mumbai, Maharashtra
                                  Jul 11, 2019
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                                  Resolved

                                  Address: Karimnagar, Andhra Pradesh, 505210

                                  I have done recharge for [protected] from airtel app .the recharge amount is 399.
                                  I have done payment through amazon pay (Paid on Airtel Prepaid Andhra Pradesh for Amazon Pay Order #P[protected].
                                  Transaction id : P[protected].
                                  For any enquiries please call me at [protected].
                                  Jul 11, 2019
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
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                                    U
                                    umeshgharat
                                    from Mumbai, Maharashtra
                                    Jul 11, 2019
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                                    Following is the fake website looting the people under the data entry head of airtel. Kindly take astrict action against them.

                                    http://www.onlinedatacaf.com/index.html

                                    Following are the mobile numbers associated with it and payment account number details:

                                    Paytm mobile no.
                                    Airtel paytm:[protected]
                                    Ifsc: pytm0123456
                                    Holder: rabi lal ram

                                    Other associated contacts.

                                    [protected]
                                    [protected]
                                    [protected]
                                    [protected]

                                    I was looted for about 44000+ amount today under the name airtel online data entry. Kindly take a strict action against them.
                                    +1 photos
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