Airtel Complaints & Reviews

I have airtel network issue and even after complaining from past 1 and a half year no resolution yet. I have keep on following up on them. Even after tweeting only one response i receive that i should wait work is in progress. From past 1 and half year work is in progress. I need a strong action against airtel. When someone calls me when i am at home they get a response saying that my mobile is switched off. And i get a 2g internet at my home. I have to go out and use if i need to use internet.

I had protected my device through airtel handset protection scheme. My device got damged accidentally. I raised the claim and you have rejected the claim saying that the purchaser name and claimant name are not matching. Just you inform you that during registration of my device i uploaded the same documents but you didn't tell me that names are not matching so it's a not possible to protect the device with us. When it was damged, you are giving me this rubbish excuse. This is not acceptable to me. You have to process for repairing the device.

On 22nd july i submitted a application to change my existing airtel number [protected] from postpaid to prepaid. It was completed on 22nd night and i made a recharge of 169 on 23rd july. But since then i couldn't able to use internet on my mobile. I could make outgoing call and can receive incoming call. Sms functionality is fine. I am not getting any 4g or 3g connection in my mobile. Only 2g connection is active.

I went to a airtel store and they said that all profiles and settings are good. They raised one ritm request to resolve the issue. Ritm number is ritm1963294.

Could you please look into this request urgently so that i am able to use internet soon.

This is regarding the airtel dth customer id [protected]. I got the connection installed in march 2019 and there is some problem that comes up every single month.

After three months of installation, the set-top box stopped working. I had filed a complaint regarding the same on 23rd july and i was told that the technician will visit by 11:00 am on 24th july 2019. The job was assigned to the technician named mr. Ashok with the contact details as +91-[protected]. He gave me a call on 24th july at around 10 in the morning and enquired about the address. He did not come by 1:00 pm so i called him back and he told me that he will visit in 30 minutes. At 4 again i called him up and got the same response and again at around 6. He never turned up on that day. He came on 25th july 2019 and replaced the set-top box saying that the channels will get activated in 24 hours max. That again did not happen and the error code 14 kept on displaying on the tv saying that the view card was not properly inserted. The technician came after 40 hours and does this. He did not even know how to insert the view card properly. I called up airtel and filed a complaint regarding the engineer with the reference number as 92110346.

Now, on 26th july i called up airtel in the morning and explained the entire situation to the customer service specialist. I got the call re-directed to a senior supervisor and was assured that the technician will come by 6:00 pm the same day. After waiting till 6:30, i again called up airtel and spoke with a senior supervisor named mr. Utkarsh. He assured me that the senior technician will visit between 10-11 am on 27th july and if that does not happen i can go ahead and file a complaint against mr. Utkarsh. So, i am still waiting on the technician. I have called up airtel customer care again and have been told by a senior supervisor that the technician will come by 4:30 pm today.

I need to file a complaint against the technician, mr. Ashok who had replaced the set-top box and against mr, utkarsh, senior supervisor at airtel. I spend almost 1-2 hours daily tracking these requests and wasting my time and energy. Three months with a new connection and more than 3 complaints i have filed regarding the connection issues, customer service issues, set-top box issue, and now the view card issue.

What kind of service is airtel offering? I need customer service forums to look into this matter and take actions. I need compensation for all the time, effort, money, and energy that i have invested and wasted.

I have been billed for us international roaming charges though i have not been to us in the month of june at all. I went to singapore and i have received the bill for the same too.

The customer care is saying that i have been to indonesia as well bu i have not been there, i don't even have the visa for the same. If it catched the network somehow, i will not pay 4000 for the same.

Also they cannot count singapore and malaysia in one zone and us and indonesia in one zone. This is only exploitation

Hi,
My contact number [protected], it was active plan which was to be expire on this month 12 th, before 1 day its of expire sim card deactivated and data totally removde of my sim from airtel database, while i call they says its not airtel sim, and deactivated reasoni did not recharged while, such a stupid reply, i have rechrage proof of paytm, then again i called and mailed to there appelate email they replied it have documents issue such a # reply customer care say its not recharges long time appleate authority says it have documents issue then why airtel activate sim if have documents issue and deactivate sim while it have active plan,
Just go to hell bharti airtel limited, jio will eat you stupid appilate authority stupid airtel customer care and # airtel...

Hi this is kamalakannan from chennai, my airtel number [protected] was not working since 3 days, i went to airtel office at perambur papermills road, on[protected] at 11.45 am, and i meet mrs. Priya your staff and i explain my sim was unable to use, the sim is detecting but no service, she said simply may be your sim damage buy another sim we will activate with existing number, i pay 25 rupees and i buy new sim, your staff priya said it is under progress you will put this new sim after 4 hours, and i put the new sim around 3.50 pm in my smart phone the sim not detected, and i check with my nokia normal phone it is display sim not registered, i had lot of mental tension, around 6.30 pm again i went to same airtel office and i met same staff, priya, i found there is no any prompt response to customers, just they are make funny each others, i spoke politely about my issue and i how much struggling about this issue, they started to check this sim card issue and i wait there around 45 minutes, still not yet resolved, and then finally they said it will be clear after 2 hours, again i explain how i am getting difficult about this issue, now the time 8.25 am in the morning[protected], still the same problem existing,

ग्राम जोगीठेर जिला पीलीभीत पिन कोड 262203 के आस पास 3 किलोमीटर एरिया में एयरटेल में २ महीने से लगातार नेटवर्क की समस्या आ रही है कभी कभी 4g नेटवर्क आते है तो कभी 2g नेटवर्क भी है २ महीने पहले यहां नेटवर्क बहुत अच्छे थे लेकिन अब नेटवर्क की बहुत दिक्कत आती है हमने 5 वार एयरटेल केयर पर फ़ोन करके इस समस्या के मे बतया था लेकिन अभी तक कुछ समाधान नहीं निकला वो कहते है 7 दिन का इन्तजार करो आपकी समस्या का समाधान हो जायेगा अभी तक 40 + दिन हो गए है समस्या का कुछ समाधान नहीं निकला है

इस एरिया में कम से कम 400+ एयरटेल यूजर है सभी को नेटवर्क क़ी समस्या आ रही है

प्लीज जल्द से जल्द नेटवर्क की समस्या को ठीक करने की कृपा करे

नेटवर्क समस्या एरिया का पता
ग्राम जोगीठेर तहसील बीसलपुर जिला पीलीभीत पिन कोड 262203
यूजर संख्या = 400 +

(Village jogither district pilibhit pin code: 262203 around 3 kilometers of area, airtel has been facing network problems for 2 months continuously; sometimes 4g networks come and 2g network is also there 2 months ago network was very good but now the network it's a lot of trouble, we got to call this on 5 time airtel care, but there was not a solution yet. He says wait 7 days wait for your problem interpretation will be resolved yet been 40+ days has not yielded a solution

There are at least 400+ airtel users in this area, everyone is facing network problems.

Please be happy to fix the network problem as soon as possible. — )

This is with utmost regret that i ve been trying to reach my mother 76 and aunt 60 who have airtel prepaid no. S[protected] and[protected] based at 172 beharipur memaran bareilly up from the last few weeks and constantly getting repeated non availability of network and out of coverage area problems. While calling them the voice keeps dropping in between and sudden cut off.. I have to urgently reach out to them since i am currently overseas and have tried like 200 times to reach them but all in vain. I am extremely worried about them currently... Can you please switch on your mobile tower of this area in western up... This problem has been persistent for some time now... As when i was there a few weeks back i thought it will improve but this continues to be a major issue with your network., as when i even tried to call police or emergency line... It kept on disconnecting... They have been using normal mobile phones without any network data but now since i am away this has become a priority for me to check on their well being as i ve trying in vain and completely can not get through to them. There is no use of mobile phones when you can't speak... Please resolve this on high priority so that i can reach out to them.

[protected] - prepaid SIM. which regular has 84 days package for INR 344 or so. is blocked on internet as pack validity neared. then sim blocked all outgoing, incoming, data and no network is also there. still validity extended til aug 10 th, 2019. I received a message rs 23/ - will be deducted and services will be extended.

Without my knowledge/notice unwanted services were activated by airtel on my number, and the bill went up from regular inr 350 to inr 1729 for 1st month, to inr 10780 on 2nd month and inr 16056 on 3rd month.

During the complaint, the call center rep mentioned that it could be software/technical glitch that led to the activation o[censored]nwanted service and airtel would probe the issue with the concerned technical team and rectify the bills.

Its been 45 days since the first complaint call was made and there is no response on the probe with the technical/software team. I was continuously charged on the unwanted service and now my number is barred completely.

Since a month, i have reached out to airtel call center, have written on twitter / dm to airtel but there is no movement on my case with the technical team, but billing team says the bill is valid. Should i bear the charges for the unwanted services that airtel activated on my number.

P. S. Unwanted service that was activated is “international data usage”. I had never asked to activate this service.in fact, i had asked to deactivate this service in nov-2016. Without my notice airtel has activated on 26-april-2019 on my number and charging me since then.

I have been raised a complaint before one month still i didn't get any reply my queries
As i am facing issues related to messaging that i cant communicate through messaging to anyone user so r u team able to resolve my issue or not.
I need urgent resolution.
Provided a port option in 1 day.

Going to the airtel store every day last 15 days going but issue not resolved.
They only told given some time or no issue in our end.

They also not given any option to port number without send the message.

Please consumer support me on high priority.

I am so tried but no one solve my problem

Thanks & regards
Manesg patil
[protected]

My aitel mo no [protected] not massage not receiving or sending
Since last 1 month. Going to airtel store they are change my sim but still same issue. After i call several time in customer care but they does not support.

My all the bank transaction and all other transaction pending.
After change sim issue not resolved they suggest me you port your no in postped such painfully.
Lot of time hammer in last one month

Please help me and solve the problem for your end.
Thanks & regards
Mo [protected]
Manesh patil

I am not able to make calls from my number from 3-4 days. If i called on any numbers i received a voice that my call in not connected. I called to customer care of airtel company. From them i get to know that my number is in ndnc list. [protected] my number is in ndnc and i am not able toh make calls from my number please remove it from ndnc list this is not commercial number. Please remove my number from ndnc list as soon as possible

I swati paliwal account holder of state bank of india branch sports goods complex branch delhi road meerut. On dated my account debit two times for amount of rs 8629 +4029 this is totally unauthorized payment after that i block my debit card & register complain through customer care. They give me complain no. After that i go to bank branch but branch manager deny to accept my written complaint. He suggest that to make complain only customer care they reslove issue.

I had upgraded my airtel 3g sim card to 4g before 1 week ago, but unable to get 4g network till date, my second sim is also airtel and works fine in the mobile. I had tried to contact airtel customer service, but no one resolved my issue, only answer i got is, its already 4g upgraded but not showing 4g even after changing network setting, remove n inster sim as guided by support team.
Pls fix it fast, i can't waste more time.

My airtel prepaid no. [protected] bangalore i recharged ir pack of rs 446 for90days for usa i. Conta cted airtel site to guide me or activate your self. Now10 days are over nothing has been done by airtel so far i request to kindly recredit an amt of rs 446im my wallet from where i got it recharged my relatives have also contctd airtel customer centre's in bangalore it is a kind of cheating all of my 5friends came in usa are suffererd

My Village(Yakamuru - Pin: 521165) was not having proper Airtel Network Coverage after 4G introduction. I had raised many complaints with CustomerCare, Applette team, Social Media Team, Local DM, etc., from past 12-18 months. I stay in a metro city and when trying to call my Parents, it is really disgusting to atleast say HI or Hello when they are inside the House. They have to walk out of the House to have a conversation. Same cannot be done during the Night hours and it is always risky. Airtel is not at all considering the seriousness keep replying with the same templates. Request Airtel Andhra Pradesh team to work and provide us seamless connectivity

Sir
Meine 1 june ko 11.03am pr ek 399 ka recharge [protected] no pr google pay se kiya jisse amount cut hua lekin recharge nhi hua jiske baad mujhe bataya gaya ki mera amount 7 day mei refund ho jayega uske baad meine 2nd recharge 11.50am pr kiya jo successful raha lekin mera paisa aaj tk refund nhi kiya gaya
Plz check kijiye
Upi-transaction id no.[protected]
And calling reference no. [protected]

Pls telecast Radha Krishna serial I'm biggest fan...y stopping this serial ...pls cntue...I do more steps Facebook commens and tweeter but no take response...plssssss telecast Radha Krishna.it's my humble request...this serial not telecast in Vijay tv ...I'm not to saw anything in Vijay tv...