Airtel Complaints & Reviews

Address: Karimnagar, Andhra Pradesh, 505001

I'm unable to connect to 4g network in my area.with this network its hard to send a whatsapp message atleast.
Every time I should call to someone for network so that it changes from 2g to 4g and that will last for 30seconds hardly.
I have called to customer care, after 3min due to improper signal the call has ended.
There is no response from ur customer care.Im really fed up with ur service.Sometimes Im not even able to attend the calls.
Try to solve my issue ASAP

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Address: C-4 BLOCK, NO :44, 1ST FLOOR, TNHB COLONY,, PONDICHERRY SALAI, KUMARAN NAGAR, SHOLINGANALLUR, Chennai, Tamil Nadu, 600119

I have visited airtel showroom multiple time to change my corporate number to personal since I relieved the company .

The sim in karnataka circle when I visited sholinganallur tamil Nadu branch airtel customer care they asked for HR letter and documents then I went to Bangalore and took details from HR and came back . Then they told since the sim is in karnataka circle go to Bangalore and raise request.

Then I travelled to Bangalore and went to indira nagar customer care and submitted the docs they told the HR letter date should be with 10 days gap . So again I went to HR and took new letter and submitted. I got an sim and a below message.

"Hello! Reference no. 90312085 for your Airtel Mobile has been registered on 13-MAY-2019 17:02. The same will be closed in next 3 days. For status update, SMS SR (ref. no.) to 121"

They told in 4days it will get changed.

Now after 3 months still the name change is not done and also they ask me to submit the HR letter and document again .

I need a solution my ex corporate is not ready to give any more letter they told they will deactivate the sim by tomorrow.

I'm helpless I'm a business person change in number will result in losing many contact .

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I used Airtel number 99441***** more than 8 years.
I traveled to abroad and not able use 3 month. Try to use on 26/07/2019 and it's de-activated..send mail to customer care on 26/07/2019 and they replyed It's de-activated 8/06/2019.and asked my details to activate. But 30/07/2019 it's activated to new customer.
I called customer care and they 90 days inactive so we given to new customer.

I am not understand .how they can give existing customers number to new customer.

I need my number. But airlel not giving which I used 8 years.

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Address: Chennai, Tamil Nadu, 600119

I have been charged extra billing hidden. No response from customer care. They put on hold and cut the call. No update .

Additional bill in the name of one time charge usage charge etc.

1184 + 280 = 1464rs.

I need final solution now.

I'm facing this very frequently with my friends too. If the same is not getting resolved let me close all the airtel in my network of 150 peoples.

Awaiting for your positive feedback.

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Address: 841405

My postpaid plan automatically changed without any prior information and without my interest. Now current plan facilities also has not been provided after regular follow ups since one month. I was using 799 plan on my postpaid number with two add on connection free, that has changed without my request to costly plan 999 in which three add on connection available as free, but my regular followup to add my 3rd add on number, not added till date extra bill charged to me.

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Address: East Khasi Hills, Meghalaya

I am not able to use the internet service of airtel at my place i have called the costumer care time and again but they all say different things and i am not able to use net inside my house it's been 4 days so far and i haven't used the net. It was said by some costumer care specialist and i quote it it's a technical problem from our side. Then they should compensate me for not providing the services.

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Address: 632602

Complaint:

My sister Airtel number +91 9789xxxxxx using for last 8 years a week back she doesn't get signal says emergency call only . Four days back when I called his number someone picking the call. Saying that he bought the number two days back.

Then I went to nearest Airtel center and reported this they have raised a complaint . And I have send email regarding this complaints

On 27 July 2019 when I called Airtel customer care and reported this complaint . They said due to no incoming / outgoing / recharge for last 6 months so they block and re distributed the number.. but at the time we complaints the unlimited one month plan as expired on 17 July 2019 only a week after disconnection. And I replied with screen shots of recharge incoming and outgoing calls to [protected]@Airtel.in

On the next call to customer care regarding this complaint and proof on 27 July 2019 at 11 am they said someone raised damage request from our side because of that they redestributed . One thing I asked is how without existing user proff sim damage is evaluated... How this sim damage request is accepted when existing sim is registered for a person in Vellore. To the same damage number to the person some where ..

After some conversation they replied..they have send a complient to the showroom who distributed the Sim and they said you will surely get the reply call on 29 July 2019...

I waited a whole day ..I didn't got any call/mail/message regarding this ..so today 30 July 2019 called to customer care about this.

First person who took the call said they they don't have old proof person(my sister) record in their database for that number.. and again I revised long story what happens with them on 27 July 2019.. and then they transferred call to different person ..

That person again I recalled long story what happen from this conversation.. and they said. They will raise a complaint with Airtel store who redistribute the number.

And again I said what about the complaint raised on 27 July 2019..

They said there is no complaint like that..and then they replied. They will surely come up with this in 48 hours (2 days)

I don't what happening with Airtel with their customer support, their system and records...

Airtel customer support has been notified about the posted complaint.

Jul 30, 2019

Updated by Poovarasan Vasudevan Complaint:

My sister Airtel number +91 9789xxxxxx using for last 8 years a week back she doesn't get signal says emergency call only . Four days back when I called his number someone picking the call. Saying that he bought the number two days back.

Then I went to nearest Airtel center and reported this they have raised a complaint . And I have send email regarding this complaints

On 27 July 2019 when I called Airtel customer care and reported this complaint . They said due to no incoming / outgoing / recharge for last 6 months so they block and re distributed the number.. but at the time we complaints the unlimited one month plan as expired on 17 July 2019 only a week after disconnection. And I replied with screen shots of recharge incoming and outgoing calls to [protected]@Airtel.in

On the next call to customer care regarding this complaint and proof on 27 July 2019 at 11 am they said someone raised damage request from our side because of that they redestributed . One thing I asked is how without existing user proff sim damage is evaluated... How this sim damage request is accepted when existing sim is registered for a person in Vellore. To the same damage number to the person some where ..

After some conversation they replied..they have send a complient to the showroom who distributed the Sim and they said you will surely get the reply call on 29 July 2019...

I waited a whole day ..I didn't got any call/mail/message regarding this ..so today 30 July 2019 called to customer care about this.

First person who took the call said they they don't have old proof person(my sister) record in their database for that number.. and again I revised long story what happens with them on 27 July 2019.. and then they transferred call to different person ..

That person again I recalled long story what happen from this conversation.. and they said. They will raise a complaint with Airtel store who redistribute the number.

And again I said what about the complaint raised on 27 July 2019..

They said there is no complaint like that..and then they replied. They will surely come up with this in 48 hours (2 days)

I don't what happening with Airtel with their customer support, their system and records...

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Address: 201005

Seven days before i installed airtel broad connection after paying one year advance rental Rs 9617/- . Very next day i complaint regarding frequent fluctuations in data speed and land line was not working. On 26/07/19 i received email stating 50 % data consumed on 27/07/19 i contacted customer care they said 75% data used and confirmed i am downloading data from 5am till 12am daily means we are sleeping only five hours a day and not going to office only using internet. again i emailed stating please resolve issue else disconnect my connection. Today i received email saying Airtel is disconnecting my connection and as per there process they will not refund my money. Means my Rs 9617/- lost in seven days.
Please help.
Airtel Broadband ID[protected]_dsl.

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Address: Virupaksha Krupa Building, P B Road, Vidyanagar, Hubli - 580021, Opposite KIMS, Dharwad, Karnataka, 580021

Website: www.airtel.in

I have lost my sim, so i gone to airtel store for duplicate sim on 29th july to airtel store vidyanagar hubli, they have issued new duplicate sim for mobile number [protected], they have assured me on 29th july that it will activate in 4 hours, but its been two days, sim didn't get activated i have called them and they again assured me that it will activate by today evening. So far they didn;t responded. Due to this delay, it costed me losses i didn't expected this from airtel and airtel store. These kind of service is pathetic and disgusting. I am sure that you will solve the issue as soon as possible.

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Address: Channi Himmat, Jammu, 180012

Dear Sir,
I was recharge on the Airtel Mobile Number [protected] on dated 17.6.19 through Net Banking of ICICI Bank Account Number[protected], but it has not been recharged and my amount has been deducted.

The next day on 18.06.2019, the same number was recharged through net banking of SBI Bank vide account no. [protected], the same problem, recharged not done and the amount of my account was deducted.

I complained to the bank that amount should refund my account. The bank has responded with a request that you have given money to Airtel.

I am calling to customer care many time, but their is no positive response.

you are requested kindly look into the matter and refund my amount.

Transaction no. of SBI to airtel is [protected]

regards,
Rakesh Kumar
mail id : [protected]@gmail.com
PH: [protected]

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Address: H-6, Sec 63,, Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear concern,

My data/internet usage related issue is still pending, i am using internet on other prepaid connection @200/month, while i have airtel postpaid connection and i am paying near about inr 450/month to airtel for voice and data services but i am availing only voice service since i ported in airtel. As airtel made an offer to me to to provide uninterrupted service at all but now i realized that airtel is faild to fulfill their commitment.
So my question to airtel is that, why i must pay you full bill to airtel? While i am not able to use your data service, for this i am paying 200/month to other provider (Prepaid connection).

How much time will you take to resolve the issue.

Please give deduction of inr200/month in my bill till then this issue not resolved completely. I am not interested to pay you extra money for that services which are i am not using on your network.
My first bill genetared of inr 571.00 and i have made full payment, adjust inr 200.00 in next/current bill.

Airtel customer support has been notified about the posted complaint.

Aug 01, 2019

Updated by Neelkant Singh No one contactos me.

Aug 20, 2019

Updated by Neelkant Singh Issue is still pending. What are you guys doing.?

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A

Ansh thakur07

from Mumbai, Maharashtra

Jul 30, 2019

+1

Dear sir,
I place a order for airtel dth set of box online . payment already done but after 2 days m not receive the set of box. no installation after 2 days no information receive about the se of box .the service is very poor before the installation.so please I want to cancel my order

Airtel Complaints & Reviews

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Airtel reviews & complaints page 483

worst network in my area

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change of name from corporate to personal airtel carelessness

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my number given to another customer

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excess billing if 1184

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postpaid plan auto change and service not provided

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internet not working inside the house

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phone number re distributed

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technical issue (never go with advance rental plan)

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activation of sim delay

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regarding deduction

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not able to use data service/internet from 8th of june when I port in into airtel

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excess charges on mobile connection

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postpaid connection - poor connectivity

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outgoing call statement

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unmentioned plan activated

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airtel sim activation - teel verification failed

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recharge prepaid no - 9821981576

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invalid isd call list added to my number

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airtel is a cheat

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recharge

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