Airtel Complaints & Reviews

I am in receipt of bill dated 27/09/17 for the month of sept 2017 for rs. 1061.14.

It has been observed that retention discount of rs 150/- has not been given in the bill resulting in excess billing by rs. 167/-

I wish to advise you that "retention discount" was allowed to me for forever as loyal customer. Now a days we are getting offers from others internet providers at cheaper rate for similar or better package then the discounted rate given to us by you. However we still wish to continue with airtel.

You are therefore requested to issue revised bill under mentioned to me on priority.

Satya pal raj
[protected]

My phone was stolen 3 months ago so my airtel no remain unused for 3months and now I want to use the same number again to resume airtel services as I need this number for some important uses, but it says unactivated.so how do I reactivate it again please do help

I have been using my new delhi airtel number ([protected] for more than 13 years. I did all the payments which was due against the bill. I have traveled to europe for few days with special plan for 649 inr per day. I used this plan for 3 days but my bill was more 16000 inr without any justification airtel side. I never got any call back from airtel even after multiple complaints. And now my number is got suspended for last two months which actually disturbed my whole life. I being getting harrasment visit and pressuring call from retension department to pay forcefully the paymnet for 18649. Even though the fact airtel raised the last month rental to me even my number was suspended by airtel. Multiple times i asked to raise reasonale and actuall bill but their no hearing from airtel customer care and retension. Now airtel is giving me harassment by sending legal notice which is totally unprofessional. I am also approaching towards legal advise. The point here is not about the this small payment but airtel should raise correct and justified bill. Then am ok pay and like to mnp to some other operator. Feedback awaited

Your payment of rs. 199.00 on 17-oct-2017
Transaction reference
[protected]
Dear sir,

I have recharged my airtel no ([protected]) today and the recharge was not done to my number, but the money has been withdrawn from my account. I will be thankful, if you can track my reference number.

Thank you,

With warm regards,

Dr. Jagan mohan

I am able to get calls and receive call but cannot your internet on my mobile when i am at my home. Which is on the fourth floor and top floor.. When i go to the basement and other places i am able to access. So please rectify my issue. Both my wife and myself face the same issue both o[censored]s use airtel network. This is heart of the city like bangalore

Sir i recharged my airtel mobile no and then from airtel app i use family share to share data with family member, and my whole data is transferred to family member and not i am not able to use that data. And they are saying that you transferred data buy i share it, but share and transfer have differenc.
They don't provide any guidance about family share process to consumer on their application before shearing.
Last time i also use this family share that time me and my family member both are in condition to use that data but this time we don't.
There is huge difference between transfer and share
Transfer means you are giving someone whole authority but in share you also have authority on that product and you can use it when you need it. And in airtel app they says family share it means me and my family both can use that internet data which i shared with them.

So i just want resolution of this matter and want my internet data which i shared with full rights.

Airtel has the worst internet connection... Before 5 days i have recharged my airtel number with 399 offer but it seems to be working more slower than 3g speed i called cx care and they are telling the problem is from side.. I have checked all the things but it not works... Before that i was using jio there was no problem in that network.. Now it seems jio has the best internet not the airtel... Airtel just says but jio proves it.. Very dissapointed with this company i am using airtek from last 6 years not expected this...

I tried recharging my prepaid no.91*****107 through airtel website on 29 September for Rs.998 but the transaction failed and money was deducted immediately from my account. Even after 14 days my money has not been refunded.

Sir this is my airtel money A/c no. [protected]. I Recharge this Jio number [protected]. Amount is 399. Amount was debited from my A/c on[protected]. Tn I'd is [protected]. But customer not received money. So please refund my money to my account.

My airtel number alloted to someone else
I have been using my mobile number [[protected]] for past 7-8 years. I recently was out of station and changed my location. When i inserted the sim it showed inactive, although i use to recharge it regularly and make a call from this number. I came to know my number is allocated to some one else. My point is how come in this much short duration you can allocate my number to some one else? This...

Dear team,
I visited airtel store at agra sanjay palace on 6th oct.17 for getting my number port to airtel that day itself they got my number linked to and charged 19 rupees for number portability but today its 16 and till date the number has not been ported from docomo to airtel so today again i visited the store in order to resolve my issue so the representative over there told me that all the docomo and reliance numbers are not getting ported they are gettinhg cancelled so in order to get your number ported to airtel you first have to get it ported to post-paid and then after 6months get it to prepaid. Is this the customer service you people are giving to customers?? When i am asking for prepaid connection then why they are providing me post paid. Why?? Really very very disappointing. You people are just doing marketing and playing with customers money in order to generate profit through post paid connection. If this will remain the same i will never recommend anyone to use airtel. I thought o[censored]sing airtel but now i hate it. Digusting. Negative rating for your service. Will definitely write the same on your official website so that everyone should know how much games are being played by the company.

Date of incident : 16/10/2017please note that i have first recharged my airtel prepaid mobile [protected] with rs 399for 3grecharge data pack. Amount got deducted from my sbi account (I used paytm). But i did not get a confirmation that the recharge has been successfully done and page was not geeting loaded. I waited for 15 minutes. Then i tried again doing same recharge, it got successfully recharged and i got confirmation also for the same. After few seconds the first recharge has also got confirmed. Now my concern is that both the recharge are for data pack. Please if you could refund the second recharge of rs 399or you could do the talk time recharge of rs 399. It would be really very appreciable. Your customer support number is always busy, and when i spoke to customer representative he said we cannot refund or convert to talk time. So i am writing you this mail. Thanking you in an anticipation. Regards, tripti yadav

On 6th of October2017 I lost my mobile along with sim. You are by requested to kindly block my mobile number [protected] and confirm this block to my present mobile no is [protected]

Sir my mobile no is [protected] and it is in my name. I have taken this connection with my aadhar number. But by mistake service provider fix the name as pankaj kumar in place of rakesh kumar as aadhar card with dob and father name is showing correct but only name change. Airtel service provider is not solving my problem kindly correct the connection in my name so that i can sweep for my new sim.

Dear customer service team,

I wanted to complain you regarding the issue and herrasment which my family faced due to your misbehavoiur and reply on the airtel connection which they are using. I was using the airtel connection no. [protected] which i had asked the customer service agent to deactivate. They have not done their role and now sending me cummulative amount for non usage of the service.

Any now the team is harassing my family members who is using airtel connection by deactivating his internet and sms service.

I would need that company like airtel can lose it connection by deactivating other no. This is an corporate no. And this type of approach would effect his work for which we are going catch airtel liable for the loses.

I did wrong recharge instead of 199 plan I did 349 rs recharge..plz correct it and refund the money. I did recharge through paytm.
Paytm transaction number is [protected].
plz solve my issue.
Mobile number [protected]

Respected sir/madam,

Today i. E., 16 october 2017 i have sent 500rs through tez app to my friend. The amount was debited from my airtel payment bank account, but didn't get credited in my friend's account. Please look into this problem. This is not the first time the app has done this type of transactions. Please make sure you people slove this problem of mine.

Thanking you
Praveen.

Dear sir,
So many time i complaint against regarding in airtel helpline no 198 & 12118 but the airtel is not resolve our complaint internet speed is very down in particular area i got speed only 10 to 15 kbps in 3g & 4g mode also and other location good speed 300 to 500 kbps so many time complaint his customer support team but they will take a complaint but no any befits any complaint
All airtel user in my area is facing same problem, in our location is village+post-bastawara, landmark chandni chowk near imambara bastawara, dist - darbhanga, state - bihar, pin 847428
My mobile [protected]

Best regards,
Md nuruzzama ansari
Mob:- +91-[protected]
+91-[protected]

My name shashidara, i also using airtel no since 12 years as your record, but now i think it's harshed me because of at last month date of 16 i have recharged my mo no with plan 399 which is gives us 84 daya calls std/local & 1 gb data per day free. But now it is 28 days when this is not working. So i think this company will became mad when i calling cce...

My ID.[protected]
Even though I have paid for infinity program scheme and paid one year subscription, frequent reminder to remit 310/-.Arrange to stop the disturbing reminder