Airtel Complaints & Reviews

On 10 sep17, an amt of rs 148 was by mistake twice transferred to airtel from my sbi ac no [protected] vide uh 20735749 n 20735581. Benefit of rs 148 was instantly given. The matter was discussed with customer care who assured that the benefit of second rs 148/- will be provided after expiry of previous 148/-. The benefit was supposed to be provided on 7 th oct which was not given. On my contact to cc, it's told that no second amt of rs 148 was received on 10 sep. Sbi clearly states the transfer n both the amts are debited from my ac. Pl justify the refusal by the airtel.

Before 15days applied for my number conversion from postpqid yo prepaid. Though all docs provided, airtel officers giving false commitments of dates. Complained airtel nodal team. They are just giving false commitments. Worst service provided by airtel.
Complain posted in airtel facebook page:
https://m.facebook.com/story.php?story_fbid=[protected]&id=[protected]

Customer care se call aya bola ki 1199 ka recharge karvaye 199×12 ka pack milega par diya ni hai ab bol rahe hai ye bala pack ni tha jabki maine 3 or 4 bar pucha to bola ha entertainment bala pack or movie bala or news bala milega or meri id [protected] hai mob hai [protected]. Customer care se baat ki to koi sahi jabab ni de paya or complain register karane se mana kar diya [protected] se kiya

Dear sir,

Since the last three days i am receiving offensive vulgar messages from number [protected] which is a airtel gsm number of karnataka. Inspite of telling this notorious person on and on that i don't know him, he is not pausing for a minute to send further offensive messages and pictures over whatsapp.

I request airtel and the other governing bodies of the country to please take strict action against this number which is [protected]. This person is trying to outrage the modesty of a woman which is a crime.

Please take strict action against the owner of this number [protected] and put him behind bars.

We are feeling disgusted about this and have no option but to let it be known in this forum so that we can get some help.

Please help us sir, we need your help to stop this number [protected] from harassing other numbers using whatsapp text messages.

Looking forward for your immediate action against [protected]. Please open this notorious criminal in public and slap him with charge & police arrest immediately. Punish this number [protected] for sending abusive messages from whatsapp.

Thanks and regards

Satya

Paise aane or bhejne ki fesleti band kar diya gaya hai please sir chalu kare name sumit kumar singh dob-06/05/1994 airtel payment bank number -[protected] hai

My aitel 3G sim no [protected] offer is 399 for 70 days unlimited call or 1GB data /day but this plan or offer not activate in my sim becsuse some wrong reason and view create Mr Anand kumar Airtel supervisor so pls activate my offer with my sim.
Otherwise some other way is better for u.
Complaint no is
[protected]

Pathetic airtel service team

I have recently upgraded my postpaid plan for my plan 299 to my plan infinity 399 - corp and thereafter, i am unable to access the 3g internet service for my postpaid number [protected] for 4 days. I called to airtel customer care on the second day and explained my issue with them and raised the ticket for it (Reference number# 80205481 and service request no[protected] and then they said data component have not been mapped during upgrade. On the third day i received a call from airtel service team for feedback whether issue has been resolved or not and i said no and they said issue will be resolve within 8 hours with high priority. Soon after, i received a sms says your request number (Service request number no #[protected]
Has been resolved on your airtel mobile. I tried from our end after the seeing the message whether issue resolved or not. But, still i am unable to access the internet even though i can see the h+ symbol on my mobile. Immediately, i called to customer care saying this issue and they confirmed me issue will be resolved by the end of the day. I waited and tried today afternoon still i am facing the same issue. I quickly called to customer care and explained the issue, but seriously these people have no iq & commitment level only saying within 48 hrs will try to resolve the issue.

Note : very bad experience with airtel. Totally annoyed. Never and ever recommend airtel to anyone.

Hi this is ashish upadhyay here its regarding the dissconnect number [protected].
I had taken numbers! Number is [protected] and i had pay for it.
On of above has been dissconnected by your end due to non bill payment of 1550rs.
Today i have visit to the gallary for apply the same number [protected].
One of your gallary person told me that your number has been alloted to other hows this possible that was my personal number the number linked with everywhere like bank account, adharcard, and everywhere. Its very serious isseus i want my number back as soon as possibe otherwise i will raise this mail to your higher authority.
So kindly take a such action on above as soon as possibe!

I have done an international raoming recharge of inr 2498/- on 7th oct. As per the plan i should have got unlimited incoming/ 500 mins of outgoing/100 sms per day and 5gb data. This plan has a validity of 30 days however since today i. E 13th oct. Morning my airtel service has stopped and i am not able to call or send a sms. I write to airtel but not got any reply.. Apart from as instructed i done a reacharge of 100/- but airtel has debited all money as a roaming activation fee ok i instead of 2498/_ recharge... Still unable to call from my cell... Pls help

My mobile no. Is [protected] by which i am lodging this compliant. Today i went to airtel office at s. R nagar, hyderabad to link my mobile with aadhar card. I am shocked to know my mobile no. Is in some other's name. The in - charge airtel, is busy in enrolling new plans rather attending to existing customer grievances. For no fault of mine, i have been asked to pay rs 300 and take post paid to change in my name. I am using airtel network with the same no. Since 2003. During the course of 14 years, twice i changed plans (Prepaid _ postpaid) and once i kept in safe custody, when i went abroad more than 3 months, to retain the same no. And duly kyc was given.
All these years, there is no information from airtel that the no. Is not in my name.
As you are aware, that now days mobile no. Is linked to banking operations, verifications etc. I am apprehensive about the misuse by unscrupulous elements due to your callous nature. I request you to issue my mobile no.in my name wit kyc.
Thank you
Annapurna

As i have not used u r network more than 5days but i have received the bill of full month 565. I am nt satisfied with airtel i was thnkng to buy another no of airtel but as i have seen u service how customer excetve talkng and no 1 is respong prprly. I req you to please way off bill. I am ready to pay bill of 5 days as usee by me pls consider matter immediate a waiting reply as u will see my record i have payd all bill prprly on time.
After that also i have paid my all dues in airtel than also my idea no got disconected as per the instructions of airtel a realy worst n bad service of airtel i have seen.
Mob no [protected]

I have personally visited your chembur st road branch thrice to register complaint about my phone not getting signal at my residence. No attempt has been made to resolve the complaints. They could not even process my payment at the airtel store chembur saying system not working. For which airtel has charged fine rs.100/- from me for their mistake. Very poor and bad service. Totally disappointed.

Hi, i had requested for. Anew broadband connection. I received a call immidtly on my phone confirming. I received another call from an executive confirming the time he would come. Then late in the evening he calls and again schedules another time. But again fails to respond. His collegue says he has. No clue abt this. The number the executive called frm is another person's number. I dont understand how can airtel be such irresponsible.

Hi
I have taken a postpaid connection for my mother 2 months back. Till now i have not received the bill amount not in my mobile or in mail. I have gone to the store twice and also registered my e mail id twice. My bill generate date was on 12th october till now i have not received neither mail nor message. This is not possible for me to go to the store to know my bill amount.

Requesting you kindly look into this. This is such a harassment for every month i am facing.

Dear sir

I have recharged my mobile number [protected] for rs. 50 on 03rd oct 2017

Ib pg txn[protected] rs. 50.00 on 03rd cot 2017

I have above mentioned utr code

Amount debited from bank account but recharge yet to credited my mobile balance

Please help me on above

Regards

Franklin deepak s
[protected]
Coimbatore 641114

I had gone for a sim upgradation to 4g on 11th october 2017 at 5:00pm and was issued a new sim to be used once the signal ran out in the old sim. After about 3 hours i changed my 3g sim to the new sim as there was no service. It's been 2 days and the 4g sim is not yet activated. Please look into the matter as this is causing serious problem as it is affecting my patients appointments.

Yesterday in evening I have recharge with Rs.60/- on my Father mobile no- [protected] and msg received successfully recharge as screen shot mention below but in my father mobile no RECHARGE not done. kindly do the needful please. kindly credit Rs.60 in MY father Mobile no-[protected]
Amit
[protected]

We wanted to do mobile number portability from my mother's mtnl number to airetl postpaid.
The telecalling executive called me last week on saturday, 7th october and sent another executive for e-kyc at our residence on the same day at 3 pm.
The person who came for e-kyc said the process will take less than 3 working days. He took inr 140 rs and gave us a receipt of inr 100 - stating that this money will get refunded in the fist bill.
After 7 days, neither have we received a message for port out nor are any of the numbers mentioned on the receipt answering the phone.
The numbers mentioned which are not responding or helping are these-
[protected] - number mentioned on bill
[protected] - telecalling tl
[protected] - pick up boy

If this query isnt responded to, i will go to the consumer court for false commitment to customer and trying to make money by fooling customers.

Hi airtel,
My prepaid number was deactivated few days back and got reactivated on 25 sep 2017. It worked for 2 days and then i started getting an error saying "sim not provisioned (Mm#2)". I have changed 5 sim cards since 2 weeks and its been a nightmare since then. The customer care guys are the worst. All they say is there is no problem from our end; please go to an airtel store and get a duplicate sim card - all this inspite of me mentioning them that i have replaced 5 sim cards until now. And every single time i walk into an airtel store, they give me a new sim card and send me out.

I have complained to airtel every possible way, yet their response is ignorant. I am writing this down here as airtel bothers to give more importance to social media than their complaint inbox.

I own an airtel dth connection with id-[protected]. I have an issue with the connectivity and video problem since from 7th oct 2017 till today.

I first raised the issue with airtel in 7th oct 2017, (Ref no[protected], none of the service engineer visited and problem not solved.
None of the engineer visited and not answering my call many times. The issue is not yet resolved till today.

Repeatedly made a call to airtel customer care and talked 6 supervisors (Prathipati babu, anil medikonda, abshike, etct) but didn't get any service support.

One of the supervisior anil medikonda had promised if the issue did not resolve on 11th oct 2017 4. Pm, airtel dishtv connection amount which will be refunded.
Another supervisior prathipati babu says that amount cannot be initiated. All the supervisor are doing fake promises to the customers.

Many of them told that they will escalate to the service engineer but unfortunately the service engineer is also not capable enough to resolve the issue.
I have been begging with airtel to provide me service or at least disconnect my service so i could move to a different service provider.

For the last one week, my daily routine has been to call airtel call center which takes more than 15 minutes to connect to a representative and they don't know how to talk customer.

Since airtel is not able to solve and provide service support and i have to go through mental torture and make several calls to airtel.
Would like to raise complaint on airtel and service provider.

Regards
Krishna kanth