Airtel Complaints & Reviews

I have done an international raoming recharge of inr 2498/- on 7th oct. As per the plan i should have got unlimited incoming/ 500 mins of outgoing/100 sms per day and 5gb data. This plan has a validity of 30 days however since today i. E 13th oct. Morning my airtel service has stopped and i am not able to call or send a sms. I write to airtel but not got any reply.. Apart from as instructed i done a reacharge of 100/- but airtel has debited all money as a roaming activation fee ok i instead of 2498/_ recharge... Still unable to call from my cell... Pls help

My mobile no. Is [protected] by which i am lodging this compliant. Today i went to airtel office at s. R nagar, hyderabad to link my mobile with aadhar card. I am shocked to know my mobile no. Is in some other's name. The in - charge airtel, is busy in enrolling new plans rather attending to existing customer grievances. For no fault of mine, i have been asked to pay rs 300 and take post paid to change in my name. I am using airtel network with the same no. Since 2003. During the course of 14 years, twice i changed plans (Prepaid _ postpaid) and once i kept in safe custody, when i went abroad more than 3 months, to retain the same no. And duly kyc was given.
All these years, there is no information from airtel that the no. Is not in my name.
As you are aware, that now days mobile no. Is linked to banking operations, verifications etc. I am apprehensive about the misuse by unscrupulous elements due to your callous nature. I request you to issue my mobile no.in my name wit kyc.
Thank you
Annapurna

As i have not used u r network more than 5days but i have received the bill of full month 565. I am nt satisfied with airtel i was thnkng to buy another no of airtel but as i have seen u service how customer excetve talkng and no 1 is respong prprly. I req you to please way off bill. I am ready to pay bill of 5 days as usee by me pls consider matter immediate a waiting reply as u will see my record i have payd all bill prprly on time.
After that also i have paid my all dues in airtel than also my idea no got disconected as per the instructions of airtel a realy worst n bad service of airtel i have seen.
Mob no [protected]

I have personally visited your chembur st road branch thrice to register complaint about my phone not getting signal at my residence. No attempt has been made to resolve the complaints. They could not even process my payment at the airtel store chembur saying system not working. For which airtel has charged fine rs.100/- from me for their mistake. Very poor and bad service. Totally disappointed.

Hi, i had requested for. Anew broadband connection. I received a call immidtly on my phone confirming. I received another call from an executive confirming the time he would come. Then late in the evening he calls and again schedules another time. But again fails to respond. His collegue says he has. No clue abt this. The number the executive called frm is another person's number. I dont understand how can airtel be such irresponsible.

Hi
I have taken a postpaid connection for my mother 2 months back. Till now i have not received the bill amount not in my mobile or in mail. I have gone to the store twice and also registered my e mail id twice. My bill generate date was on 12th october till now i have not received neither mail nor message. This is not possible for me to go to the store to know my bill amount.

Requesting you kindly look into this. This is such a harassment for every month i am facing.

Dear sir

I have recharged my mobile number [protected] for rs. 50 on 03rd oct 2017

Ib pg txn[protected] rs. 50.00 on 03rd cot 2017

I have above mentioned utr code

Amount debited from bank account but recharge yet to credited my mobile balance

Please help me on above

Regards

Franklin deepak s
[protected]
Coimbatore 641114

I had gone for a sim upgradation to 4g on 11th october 2017 at 5:00pm and was issued a new sim to be used once the signal ran out in the old sim. After about 3 hours i changed my 3g sim to the new sim as there was no service. It's been 2 days and the 4g sim is not yet activated. Please look into the matter as this is causing serious problem as it is affecting my patients appointments.

Yesterday in evening I have recharge with Rs.60/- on my Father mobile no- [protected] and msg received successfully recharge as screen shot mention below but in my father mobile no RECHARGE not done. kindly do the needful please. kindly credit Rs.60 in MY father Mobile no-[protected]
Amit
[protected]

We wanted to do mobile number portability from my mother's mtnl number to airetl postpaid.
The telecalling executive called me last week on saturday, 7th october and sent another executive for e-kyc at our residence on the same day at 3 pm.
The person who came for e-kyc said the process will take less than 3 working days. He took inr 140 rs and gave us a receipt of inr 100 - stating that this money will get refunded in the fist bill.
After 7 days, neither have we received a message for port out nor are any of the numbers mentioned on the receipt answering the phone.
The numbers mentioned which are not responding or helping are these-
[protected] - number mentioned on bill
[protected] - telecalling tl
[protected] - pick up boy

If this query isnt responded to, i will go to the consumer court for false commitment to customer and trying to make money by fooling customers.

Hi airtel,
My prepaid number was deactivated few days back and got reactivated on 25 sep 2017. It worked for 2 days and then i started getting an error saying "sim not provisioned (Mm#2)". I have changed 5 sim cards since 2 weeks and its been a nightmare since then. The customer care guys are the worst. All they say is there is no problem from our end; please go to an airtel store and get a duplicate sim card - all this inspite of me mentioning them that i have replaced 5 sim cards until now. And every single time i walk into an airtel store, they give me a new sim card and send me out.

I have complained to airtel every possible way, yet their response is ignorant. I am writing this down here as airtel bothers to give more importance to social media than their complaint inbox.

I own an airtel dth connection with id-[protected]. I have an issue with the connectivity and video problem since from 7th oct 2017 till today.

I first raised the issue with airtel in 7th oct 2017, (Ref no[protected], none of the service engineer visited and problem not solved.
None of the engineer visited and not answering my call many times. The issue is not yet resolved till today.

Repeatedly made a call to airtel customer care and talked 6 supervisors (Prathipati babu, anil medikonda, abshike, etct) but didn't get any service support.

One of the supervisior anil medikonda had promised if the issue did not resolve on 11th oct 2017 4. Pm, airtel dishtv connection amount which will be refunded.
Another supervisior prathipati babu says that amount cannot be initiated. All the supervisor are doing fake promises to the customers.

Many of them told that they will escalate to the service engineer but unfortunately the service engineer is also not capable enough to resolve the issue.
I have been begging with airtel to provide me service or at least disconnect my service so i could move to a different service provider.

For the last one week, my daily routine has been to call airtel call center which takes more than 15 minutes to connect to a representative and they don't know how to talk customer.

Since airtel is not able to solve and provide service support and i have to go through mental torture and make several calls to airtel.
Would like to raise complaint on airtel and service provider.

Regards
Krishna kanth

Sir in my village salihar there is tower of airtel but my house situated about 4 kilometer from tower on other edge of this village company installed tower at edge of village near surani village but in my village salihar local name chari village in salihar there is very weak signal of airtel so kindly check the range of this tower.
Balbir singh [protected]

Last to last month i requested to port my 2 airtel sim cards to maharashtra circle. He offered me a first recharge plan of rs. 600 in which i will be availing the local/std unlimited calling and 1 gb internet service per day. This offer was for 3 months for 4g mobile phones. But i told him that my both the handsets are 3g. Then, he told me that this plan would work in 3g too.

He recharged with the plan for rs 443 and billed rs 600 each. First i want to clear the fact that the recharge was for rs. 443. As no airtel office staff can take the amount more than the rechargable amount so next day, i asked him to return the rest of the amount as per the plan he recharged but, he refused to return and argued.

Next issue is that the offer was valid only for 35 days for 3g mobile sets. On the same day i told him that i got offer only for 35 days, he accepted the mistake and agreed to recharge the same in next month.

After 35 days when i went to his office and asked him to recharge for the next month, he refused to do the same. when i talked to their airtel nodal officer they too could not help much and could provide recharge of 1 more month. Still they own the recharge of 1 more month and rs 600.

Is it the way to treat the customers at airtel offices??

Resently i brought new phone i got an offer by you saying tht (Congrats on your new 4g handset! Exclusive offer on rs399, 1gb everyday+ unlimited all local+std calls, 84days. T&c apply. Benefit only on 4g handset + 4g sim) when i recharged i got some other pack. I recharged through airtel payment bank i didn't even get refund money. I hope you will fix my problem. Thank you (Im unable to attach the screen shot call [protected] for details)

The offer what I chose was 795 and it's a worst offer giving one gb data for whole 84 days instead of that we can recharge of amount 399 monthly... So airtel please don't cheat people's...
Give some details below about the plans...
It's totally waste of money... 😣

I recently upgraded to an airtel 4g sim. My previous sim was also airtel 4g but i was experiencing errors in it. So i upgraded the sim. The agent came and performed all the necessary work and said that exactly after 4 hours the old sim will be deactivated and the new sim should be inserted at that time. I followed the instructions ut after inserting the new sim it only shows "emergency calls only". This incident took place 2 days before today. Please check my problem. My phone no. Is [protected].

Hi airtel... Its very bad to complaint that sans my knowledge a value added service called euros bus oot store video service has activated... I have no idea what is this for.. I didn't activate such things.. And i requested to stop the service but in vain... Whenever i credit my talk time on my number this service deducts my amount... Since last five recharge i am facing problem... Please refund my last three recharge amount immediately... Connect my query to best costumer yet humble executive to resolve my issue as soon as possible... Hoping the best from you.
Regards,
Airtel fan.

Totally disappointed with network and net.i have bought new sim all local and std free calls for approx 80 days and 4 g net but today during call I heard u hav insufficient balance to continue u have to take extra 10 rupes when it's free howz it's possible .I m trying customer care for about 2 hrs I didn't able 2 contact them .fed up being a new

Iam in europe
Since 1 year for every 3 months iam sending msg to avoid from block list
Even now i cant send any msgs so please activate my num
[protected]
So please help me to un block my num
Its very important to me
So as soon as possible please solve this problem