Airtel Complaints & Reviews

I got airtel landline/broadband connection during end of august 2017. The connection was given after delay of nearly 21 days despite accepting the request by your marketing representative.

Neither landline was working nor internet was available for the entire month of september 2017 and got resolved only recently about a week back after escalating the issue continuously

But i have received your bill for rs.1187...

Recharge done on[protected]:45am, mrp:rs399.00, gst 18% payable by company/distributor/retailer:rs60.86, transid59391396.

I recharged from the airtel app. It showed me a validity of 70days for the 399 plan.
After i purchased it is now showing a validity of 28 days.

Rs399=unlimited loc+std all calls and 1gb/day 3g/4g data+ 100 l+s sms; validity - 28 days. T&c apply.

I am attaching a screenshot...

My airtel sim was inactive for 2-3 months. After which the sim was temporarily suspended. After bringing this matter to customer care, they advised me to visit nearest service centre. The service centre provided me with duplicate sim card, after taking my documents. The sim card isn't working again (Temporarily suspended). Please look upon this matter. I have submitted my address proof, etc documents again as told by service centre. But the...

I have complaint about miscommintments and manupulation about bill charges often... I had last bill i remember was 1050 then my sim was deactivated by company then certainly my bill was 1800 and one of the airtel excutive contact me on watsap telling that i have to pay 1280 as settlement bill and then i do not have to pay any extra charges rather thaan 350 that is my bill plan... But after 4 or 5 days my bill was generated 1335 that including...

Hi airtel team,
I am facing an issue with my mobile internet since the past 4 days. The problem is i am having strong signal strength and 3g/4g connectivity, but i am receiving the internet at 2g speed. I had registered a complaint (No:[protected]. They told me to swap the sim. I swapped the sim card, but the problem is still occuring. I have been calling the customer care and they keep telling that the request is pending and it will...

I was using vodafone postpaid and got a call from airtel postpaid dealer from one of the bangalore branch/agency offering the following things on 499 family infinity plan:-

1) advanced amount of rs 150 (Which i have paid already) will be refunded in my first bill while applying for mnp new connection
2) lifetime airtel tv subscription
3) free lifetime mobile insurance
4) lifetime 25 gb data per month (Now...

It has been observed that airtel has unethically opened bank account while linking adhar card number with airtel mobile number. This bank account has been opened without consumers permission stating this as a promotional offer. I really would like to know how this bank account was opened only on the basis of adharcard with no other documents

My gas subsidy is getting deposited in airtel bank after linkage of adharcard. Now...

Sir i made a recharge of rs.899/- for unlimited call including roaming and 2.5gb data from airtel for 84 days on 30.08.17. Everything was fine till few days ago. Now even though i have net balance (Entitled for 2.5gb per day) i am being charged for using internet from my main balance for the last few days.
I am told by the customer care that i am not using a 4g sim. Then how i was using the same sim before few days and availing full...

Executives at airtel store in jaistambh chowk, raipur have no manners. I just asked for linking mu aadhar number to my airtel number and the lady at the counter asked if i could please cut my thumb and give it to her since the timings are over right now. She could have replied to me generously. A customer visiting a store from 15kms will never expect such detrimental replies that degrade the brand airtel....

Dear airtel,

I have been using airtel for almost 6-8 years. However, this is the most horrible treatment i have received till date. Let me mention the sequence of incidents below:

I noticed my bill amount was exceeding my usual amount since april 2017.in april 2017, i changed my plan. However, some data top up was added in that plan without my consent and that value was rs.250 plus taxes per month.
br...

This person who is using [protected] making me call again and again and sending vulgar and abusive sms to my number. I just wants to stop any call or sms from his number on urgent basis. I am seriously frustrated by his nonsense calls and sms. Please help me by blocking this number. Please help me i am in big trouble. Please take a necessary action against this number....

I secured my phone with airtel secure.in a recent incident due to a speeding car passing by, my phone slipped out of my hands as i was trying to save myself and get away from the car. Yesterday, i got a call from airtel secure team stating my claim has been rejected as it is "improper handling of the device". Only the screen of my phone got broken, else it looks as a new phone.
And in-spite of a long conversation with the customer...

My mobile phone screen is damage and display is not coming in my mobile phone. As i was walking in the road accidently some one push me and the mobile phone fell down from my hand and the screen was broken and the display is not coming in my phone.
This incident happen one week before i. E. 29th september, 2017.
You are requested to please repair the mobile.

Amit gupta
[protected]...

I had taken airtel secure insurance for phone for damaged and theft protection


My phone had fallen down from my pocket & one side edge of the screen got cracked but phone was in working condition. I had raised the request for insurance coverage. Airtel team had taken my phone for repair and while retuning back they damaged the phone beyond the actual condition (Back side glass was returned in broken condition & front...

1. I have prepaid for unlimited talk and 2gb data on september 28th, rs 309 till october 27.

2. Airtel has cut off my service on the pretext of no funds on account. What the heck are they doing with the prepaid amount!!!

3. I have urgent work. I cannot make calls. I have to leave for the us in a few days but first work has to be done.

4. Even my call to local airtel number is not operable on the...

Sir,

My name is sobin sebastian. I took a broband connection in 2015 nov. While taking broadband connection they charged rs. 1000 as security deposit in advance. From that date to till now i regulary paid my all bill amount. Now i asked them to disconnect my airtel connection.in this time they are saying that 1000 rs. Cannot be refunded. The reason they are saying that its not recoreded in their records. If you look my attachment...

My name is Amit and i am living at 6/96 Shivaji nagar gurgaon haryana.
There is no network coverage in my area. Situation is such that in my house my no shows as not reachable. Several times a have complained in the local office and customer care but no solution was provide for the same. Please resolve the issue else i have to seek other network options which i don't want to do.

Amit
[protected]...

[protected]_dsl - user id
I have been wrongly charged for broadband bill for month of september t. As it is visible in one of screenshots attached that i have tried to make payments many times online through my debit card but due to some issue with the site my payments was not processed. I had called regarding the same to customer care no. [protected] and spoken to customer care executive for the same and the executive confirmed there...

Team,
I live in shakrpur, delhi (110092) & from past 48 hours i am not getting any service. Neither data is working nor callings coming in or going out. No service is coming up. I tried calling your pathetic customer care however they are simply useless. Help me in getting this sorted else i am ending connection now, i am tried. My work is impacted...

I got called from airtel executive for sim port purpose they gave me offers that they will provide me free insurance of my phone for one year and free calls and sms and 30 gb data for one mouth. So i port my sim from vodafone to airtel but now i got bill of rs 538.44. Bill period from 2 sep to 1 oct. But airtel executive told me that i'll get free calls and sms for one month and after then i'll charged for the plain and my insurance as per...