Airtel Complaints & Reviews

Hi,

I became airtel customer in the month of may 2017. I am supposed to get 700 local and 240 std minutes free as per my package.

In all the bills since inception they add an additional charge of approximately rs 1/- every month. I have called them almost every month to make the correction but they repeat the same act of stealing from me again and again. They do not even provide a complaint number when asked about this.

I have two mobile numbers and both has the same problem.

Bill no:[protected]
Relationship no: [protected]

Bill no:[protected]
Relationship no: [protected]
Additional charges made by airtel is highlighted in red box of attachment.

I request you to kindly help me stop airtel from generating forged bills and provide me with the corect bills going forward.

Also, i request you to make airtel provide me with a suitable compensation for torturing me by making me wait in customer care call and making me explain the issue to them again and again, month after month for 6 months.

I have rs 800 in airtel main account balance for recharging my parents number, which i have recharged on aug'17 for about rs1500 and used for recharging my parents no. For about 600 from then i was not using that for a while suddenly one night all of my main account balance was went to zero because of data got activated that to 211 mb (For 211 mb i was looted rs 860) customer care lady who took call spoke 12th oct 10.30pm spoke rudely and irresponsible and transferred the call made me to wait for 10 min on the phone and not even she listened and other gu said that he was the senior team and said not possible to refund the same and i asked for any legal team to speak regarding the issue, said there is no one and he hung up and del;iberately he cut the call... No buddy will use 860 for 211 mb for night, i was not all using the phone at all. Can i get any solutions for my problem...

I have recharged my airtel number with 349/- but I was not able to make a single call..it's not getting reflected on my phone..help me ASAP ..it's urgent ..thank you my no. [protected] I have an exam tomorrow ..i seriously need my data pack right now..airtel what is this..this is first time i m facing this ...help me out of this ASAP ASAP

I am aravinth. In my area very poor airtel coverage.please install a tower providing better network connections. So many good 4g offers are provide airtel but our area people cannot enjoy that please install tower in my location

My airtel cell no. [protected]. My canara bank saving a'/c. No.[protected] rengaraj n. Amount debited fortopup for 150/- vide a/c of atom tech ltd has been credited (Imps ref no.[protected] on 10/10/2017 at 23:21and further amount debited for topup for 10/- vide a/c of atom tech ltd has been credited (Imps ref no.[protected] on 11/10/2017 at 01:15. Above both topup transaction were successful. But amount not yet credited in my cell balance. For above, reported to airtel through email and also they registed case on 11 oct. 2017 at 11:45 and gave ref. No. Conrc[protected], such reference informing me as no record found. I request you to do the needful.

Service request number #2377296
Claim has been rejected stating that one cannot kept mobile phone on corner table as few call missed due to mobile phone being on silent mode due to movement caused by vibration of the mobile.
Upon asking the reason rm said that corner table was not the right place to keep mobile because it has been kept above ground level. Really?
Who kept the mobile on ground.
And it cause due to carelessness because i was sleeping at late night how can one expect that i would have been handling the mobile.
Despite of saying that i am not satisfied with the reason you are providing he keep saying sorry to let you know.
Please be informed that i have been airtel customer from around 8 years and switched to airtel secure plan after my previous insurance expire because i was expecting the same kind of quality will be provided on this front and i am really very disappointed with that and want to raise this concern to greviance cell and of they will not able to help i will raise the same to consumer cell.
Hopefully this will help as i cannot see any of the thing mentioned in the terms and condition like this because accident is accident whether its happened on road or due to to carelessness.

Regards
Sandeep
Mbl no. [protected]

I had linked my adhar card with my[protected] no. Which is on my name.. My name is vivek vikram dhaware. As i required to fill my scholarship form but when i enter my adhar no. The comments comes that mobile no. Is not verified plzz get to me asa quickly as possible as it is very urgent and last date have also gone to fill the form or else i have to pay full fees which is not in my budget plzz help me

On 10 sep17, an amt of rs 148 was by mistake twice transferred to airtel from my sbi ac no [protected] vide uh 20735749 n 20735581. Benefit of rs 148 was instantly given. The matter was discussed with customer care who assured that the benefit of second rs 148/- will be provided after expiry of previous 148/-. The benefit was supposed to be provided on 7 th oct which was not given. On my contact to cc, it's told that no second amt of rs 148 was received on 10 sep. Sbi clearly states the transfer n both the amts are debited from my ac. Pl justify the refusal by the airtel.

Before 15days applied for my number conversion from postpqid yo prepaid. Though all docs provided, airtel officers giving false commitments of dates. Complained airtel nodal team. They are just giving false commitments. Worst service provided by airtel.
Complain posted in airtel facebook page:
https://m.facebook.com/story.php?story_fbid=[protected]&id=[protected]

Customer care se call aya bola ki 1199 ka recharge karvaye 199×12 ka pack milega par diya ni hai ab bol rahe hai ye bala pack ni tha jabki maine 3 or 4 bar pucha to bola ha entertainment bala pack or movie bala or news bala milega or meri id [protected] hai mob hai [protected]. Customer care se baat ki to koi sahi jabab ni de paya or complain register karane se mana kar diya [protected] se kiya

Dear sir,

Since the last three days i am receiving offensive vulgar messages from number [protected] which is a airtel gsm number of karnataka. Inspite of telling this notorious person on and on that i don't know him, he is not pausing for a minute to send further offensive messages and pictures over whatsapp.

I request airtel and the other governing bodies of the country to please take strict action against this number which is [protected]. This person is trying to outrage the modesty of a woman which is a crime.

Please take strict action against the owner of this number [protected] and put him behind bars.

We are feeling disgusted about this and have no option but to let it be known in this forum so that we can get some help.

Please help us sir, we need your help to stop this number [protected] from harassing other numbers using whatsapp text messages.

Looking forward for your immediate action against [protected]. Please open this notorious criminal in public and slap him with charge & police arrest immediately. Punish this number [protected] for sending abusive messages from whatsapp.

Thanks and regards

Satya

Paise aane or bhejne ki fesleti band kar diya gaya hai please sir chalu kare name sumit kumar singh dob-06/05/1994 airtel payment bank number -[protected] hai

My aitel 3G sim no [protected] offer is 399 for 70 days unlimited call or 1GB data /day but this plan or offer not activate in my sim becsuse some wrong reason and view create Mr Anand kumar Airtel supervisor so pls activate my offer with my sim.
Otherwise some other way is better for u.
Complaint no is
[protected]

Pathetic airtel service team

I have recently upgraded my postpaid plan for my plan 299 to my plan infinity 399 - corp and thereafter, i am unable to access the 3g internet service for my postpaid number [protected] for 4 days. I called to airtel customer care on the second day and explained my issue with them and raised the ticket for it (Reference number# 80205481 and service request no[protected] and then they said data component have not been mapped during upgrade. On the third day i received a call from airtel service team for feedback whether issue has been resolved or not and i said no and they said issue will be resolve within 8 hours with high priority. Soon after, i received a sms says your request number (Service request number no #[protected]
Has been resolved on your airtel mobile. I tried from our end after the seeing the message whether issue resolved or not. But, still i am unable to access the internet even though i can see the h+ symbol on my mobile. Immediately, i called to customer care saying this issue and they confirmed me issue will be resolved by the end of the day. I waited and tried today afternoon still i am facing the same issue. I quickly called to customer care and explained the issue, but seriously these people have no iq & commitment level only saying within 48 hrs will try to resolve the issue.

Note : very bad experience with airtel. Totally annoyed. Never and ever recommend airtel to anyone.

Hi this is ashish upadhyay here its regarding the dissconnect number [protected].
I had taken numbers! Number is [protected] and i had pay for it.
On of above has been dissconnected by your end due to non bill payment of 1550rs.
Today i have visit to the gallary for apply the same number [protected].
One of your gallary person told me that your number has been alloted to other hows this possible that was my personal number the number linked with everywhere like bank account, adharcard, and everywhere. Its very serious isseus i want my number back as soon as possibe otherwise i will raise this mail to your higher authority.
So kindly take a such action on above as soon as possibe!

I have done an international raoming recharge of inr 2498/- on 7th oct. As per the plan i should have got unlimited incoming/ 500 mins of outgoing/100 sms per day and 5gb data. This plan has a validity of 30 days however since today i. E 13th oct. Morning my airtel service has stopped and i am not able to call or send a sms. I write to airtel but not got any reply.. Apart from as instructed i done a reacharge of 100/- but airtel has debited all money as a roaming activation fee ok i instead of 2498/_ recharge... Still unable to call from my cell... Pls help

My mobile no. Is [protected] by which i am lodging this compliant. Today i went to airtel office at s. R nagar, hyderabad to link my mobile with aadhar card. I am shocked to know my mobile no. Is in some other's name. The in - charge airtel, is busy in enrolling new plans rather attending to existing customer grievances. For no fault of mine, i have been asked to pay rs 300 and take post paid to change in my name. I am using airtel network with the same no. Since 2003. During the course of 14 years, twice i changed plans (Prepaid _ postpaid) and once i kept in safe custody, when i went abroad more than 3 months, to retain the same no. And duly kyc was given.
All these years, there is no information from airtel that the no. Is not in my name.
As you are aware, that now days mobile no. Is linked to banking operations, verifications etc. I am apprehensive about the misuse by unscrupulous elements due to your callous nature. I request you to issue my mobile no.in my name wit kyc.
Thank you
Annapurna

As i have not used u r network more than 5days but i have received the bill of full month 565. I am nt satisfied with airtel i was thnkng to buy another no of airtel but as i have seen u service how customer excetve talkng and no 1 is respong prprly. I req you to please way off bill. I am ready to pay bill of 5 days as usee by me pls consider matter immediate a waiting reply as u will see my record i have payd all bill prprly on time.
After that also i have paid my all dues in airtel than also my idea no got disconected as per the instructions of airtel a realy worst n bad service of airtel i have seen.
Mob no [protected]

I have personally visited your chembur st road branch thrice to register complaint about my phone not getting signal at my residence. No attempt has been made to resolve the complaints. They could not even process my payment at the airtel store chembur saying system not working. For which airtel has charged fine rs.100/- from me for their mistake. Very poor and bad service. Totally disappointed.

Hi, i had requested for. Anew broadband connection. I received a call immidtly on my phone confirming. I received another call from an executive confirming the time he would come. Then late in the evening he calls and again schedules another time. But again fails to respond. His collegue says he has. No clue abt this. The number the executive called frm is another person's number. I dont understand how can airtel be such irresponsible.