Airtel Complaints & Reviews

My airtel connection (Mobil n0 - [protected]) with the company for almost 10 days without giving reasons, has stopped my airtel mobile connection. Customer care by phone after the news on the phone is not yet open. I am a responsible vykti i live off my phone be gaye mere khrab are several important functions, log me phonew sampark will be closed, and i'm getting my defamation of laakhon vyvsayik is nukshan, jiski aapki responsible company is,
Why shut my airtel mobile connection, the company aap for defamation and damages case being hun, if not open my phone it in 24 ghante defamation and damages case reported.

Airtel iptv shutting down operations from 31st july making many users in delhi and bangalore. Forcefully shift to dth platform. We don't want to continue with airtel dth from iptv and new dth or other iptv cable service will result in major costs. Now if iptv is shut down then we want refund of all initial charges which will be required to be paid to a new vendor of services

Rajnish [protected], new delhi


Dear customer,


Greetings from airtel!


We wish to inform you that we are in the process of phasing out our iptv services by 31st july 2016. However, you would continue to enjoy all voice and data benefits as per your existing plan on your broadband & fixed line connection.

In line with our commitment to offer the very best to our customers, we are offering you an upgrade to airtel digital tv services, which delivers a truly immersive and enjoyable tv viewing experience, along with a higher range of channels to choose from.

Based on state-of-the-art technology, airtel digital tv delivers unmatched entertainment complemented with crystal-clear hd quality. We have a special offer exclusively for you:


•
Zero installation and activation cost (Worth rs.500)
•
Complimentary hd usb set top box (Worth rs.1300)
•
Enjoy a bouquet of 10 hd channels absolutely free-of-cost for 1 month (Worth rs.111)
•
Free recording for 3 months (Worth rs.90)
•
Complimentary 8 gb pen drive to record/re-visit your favorite shows (Worth rs.300)


You can enjoy all these features by simply paying the monthly subscription pack charges.

We encourage you to opt for our digital tv services before the date mentioned above and enjoy uninterrupted entertainment. For more information, please call 121.

We are grateful for your patronage and will aim to ensure this transition seamless for you.


Warm regards,
Team airtel


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Actually I am staying in West Bengal I have Airtel number but my native is Andhra Pradesh I am using another Airtel number it's my perminanant number last 2 months I am not using that Andhra number but it's my perminanant number now I inserted this number I didn't get signal please provide the signal it's helpful for me now I want my old number signal my old number is [protected]

Maine apne number [protected] pe 3g ka recharge kiya tha airtel ka *121# special offer dekh ke. Usme likhaa thaa ka 225 ke recharge pe 2gb 3g internet milega 28 din ke liye

Iske alawa vaha koi condition ya star mark nhi tha

After recharge muze 1gb din or 1 gb raat ke liye milaa aisaa kyo??
Jabki offer me is thraa ki koi baat mention nhi thi..

I am uploading the offer immage... Plz see and help me
My alternat number is [protected]

Dear sir,
My number is [protected] (Airtel)
I have ported my number from vodafone to airtel worked fine up to 4 months after suddenly stopped working and saying your number doesn't exist please help me on this issue i have been using my number for 7 years my number is very important to me for all my personal use and business use iam using my number when i called to airtel customer service they responded there is no number in our database i have used my number under airtel 4 months more how can i get my number, when i bought my sim i have taken bsnl and changed to reliance, vodafone and airtel

Hi

I have holding a airtel broadband connection with landline number as[protected]. I made the payment of rs 3303/- with trans id :[protected]. And informed customer care regarding the same.

But after that also they disconnected my connection. I wrote to nodal and appellate department but still the issue is not being resolved.

They are asking me bank statement to confirm that payment has being done. I have already provide the mail copy which was received by the airtel it self confirming that payment has being successful.

From last 4 days there is lot of mental harassment and my work is also got hamper.

Now i want to take serious action against airtel so that no future customer suffer.

Ps : i have attached the confirmation mail which was received from airtel

Regards
Eshan

Hello,
I submitted a query on the airtel website for MNP from Idea to Airtel. They called me from number +91 [protected] on 8th June the first time. I told them my requirements, the plan they offered me was of Rs 499 with 1200 local minutes, 800 STD minutes plus 300 additional local minutes as I was moving to Airtel for 6 months, 1.5 GB 3G and 2G unlimited, but the plan that I am receiving right now is something else. I am just receiving 2000 local minutes and only 80 STD minutes with 1.5 GB 3G So this is a total cheat. They guys offered me something else and gave me something else.

I am from chennai, ekkattuthangal .on june 4th i registered for an airtel broadband connection and within one day one of your executive named vignesh came to me and collected the necessary documents for address verification and he also collected money for installation with the receipt no tnpc733412 but now there is no response regarding installation.please cancel the registration and refund the money .

Resolution - Request for Refund
Incident Date - Jun 12, 2016

I have never felt such a bad experience with airtel. I did a recharge of Rs.276 (1 GB 3G for 28 days + Rs.100 talktime) to my mobile number through airtel app which got failed but amount got debited from my bank account. When I reached customer care, the executive told that the amount will be refunded but the recharge will not happen. Based on the discussion I had with the customer care executive, I recharged for the second time which was successful. In few mins, the first recharge too got successful. Atlast I had 2 GB 3G for 28 days and Rs.200 talktime. I am following up with customer care for this issue for last 10 days but I am not getting the refund of my amount instead they adjusted Rs.150 only to my mobile number which I don't want.

Kindly help me in getting my money back.

Hello all,

I just wanted to bring to the notice of everyone about such a pathetic and disastrous service from airtel...

********i have received a call from [protected] @3:21 pm on 13.06.2016 number asking
Me to upgrade the package of my dsl / internet, i have declined the offer and
The staff started questioning me and demanding to know the reason, and then i
Said that i was not interested, he started raising his tone and arguing with me
Which was not professional and he was not able to communicate properly with me
And was behaving unprofessional and rude.

I later asked for his supervisor, then he transferred the call after me
Requesting multiple times, and the supervisor who took the call was one step
Ahead than the previous staff in unprofessionalism, i asked him for his name
And the name of the staff who called me, he denied and started asking me the
Reason and was rude and unprofessional on the call. I tried explaining that the
Staff was rude and i wanted to raise a complain and he did not even bother to
Apologies and disconnected the call on my face. ****

I have raised this concern with airtel authorities who are giving a deaf ear and a blind eye to this complaint of mine and just sent me an apology email...
Airtel staff do not respond properly on phone neither on email... I want this to be known to everyone in an around of the pathetic service im getting...After being a customer of several years...
A complaint was also registered with the reference number 69817098 and was closed without my knowledge and without intimating me...

Airtel has some policies by which it can easily cheat people and get money. They have concepts called booster data packs, which we can request for more internet data. And the customer people will renew the booster data packs in our bills in the subsequent months regardless we request more internet data for that month or not.

I got cheated by this policy. I was not told that booster packs once requested will continue for the consecutive months also. Unnecessarily they have billed more than 500 for the same. Really, it is cheating and did not expect from the largest telecom provider.

Y name is ajay kumar atwal and i would like to escalate the complaint against airtel. My broadband and fixed line mentioned above is not working from 10-june onward and i logged complaint on 13 june ref 68928384 which closed without any action and without my confirmation. Again i logged another complaint on 17 jun ref no 69089646, but again the result was same, complaint was closed without any resolution. Again on 21st i logged another complaint.

Request you to please take some kind of action against these fake people who claim to be best network in advertisement and provides wrong information to customers. Till today, after 10+ no technician had come at my place to check and resolve the issue.

Their customer care, everyday giving nonsense updates and closing the complaints without any confirmation.

Thanks,
Ajay atwal
[protected]
[protected]@gmail.com

Hi,

I reside in electronic city, Bangalore.
From past one month 2g and 3g services are not working.
I logged 4 complaints on this with Airtel.However, no resolution provided.
Not only in Electronics city, the airtel network wont work in many areas of Bangalore(Wilson garden, vijjay nager, melleswaram, rajaji nagaer etc).
Airtel is just a cheating company.I have no better words to talk about this service provider. All your advertisements are crap.
Ref id: CGPSC[protected], CINDL[protected], CGPSC[protected], c2GCD[protected].

Thanks,
Aparna. P

My balance got deducted even if i didn't opt for any vas.
On 20june2016 : rs 5 for fashion and glam mall
On 21june2016 : rs 99 for hot chillies

I never opted for either of these two value added services. Then why my balance got deducted.

I tried to reach 121 but its all in kannada language which cannot understand at all.

Please return back my balance which have been deducted fraudulently.

Five day's were passed but complain no 69059444 for landline [protected] is not fixed . Still service engineer was not visited for rectification
nor making any call to me. yesterday at 9:56 am received only a call from nodal
team for detail, from contact no [protected] he told me to get resolve this
problem today, but again it seem's like a false commitment. I am very upset
with response of your level-1 and level-2 team.
I am writing this and expecting favourable response from your side.

My airtel account no-[protected]
my mob no- [protected]
I am really depressed with airtel service . I requesting for refund so long time but no response, if i send a complaint through mail they asked to wait for 10days, if i call customer care they saying refund will come in 2 days full of lies. Im really very depressed hereafter i will never think about airtel in my future. Im registered in airtel.in/onlinerefund long ago
my ticket no- AORde0bd6

one last try, please refund my money I here by attached my bank neft details

I am a kerala circle airtel gsm suscriber, i have recharged my mobile through online airtel recharge portal, it stated that i will get 1gb of 3g/4g data for 2 days,
i have done that recharge but the offer credited was 4g only, my handset does not support 4g so i am not able to use that data

i have contacted airtel cutomer care but they are saying offer is credited etc but still i am not getting the credited data in 3g mode

Dear Airtel,

had applied for broadband connection. but i didnt get the connection for more than 12 days. So i opted for other internet providers. When i asked for the refund amount, they asked me to get it from airtelonlinerefund mode. I did the same. Still i have not heard anything about the status of my cheque. Also i am not able to check the status of my cheque. Please provide the status of my cheque and procedure to find the status in future.

My ticket number : AOR93cb94

There is no any one know about what is default code of pin2 that use for cost management in mobile. My sim blocked for pin2 not for pin. So its asked for puk2.

So please give me puk and also default pin2


My mobile no. [protected]

I also tried with default pin like :

1234
0000
12345
123456
But its not solved.

So please try out what is the problem...

I requested Airtel to shift my broadband connection as I was changing my residence on 3rd June, on 5th their technician came to connect the hardwares and assured that by 6th June connection will be restored. From 6th June to 20th June today we called up Airtel at least 7-8 times and Everytime they gave an excuse and bought time to give connection. And still I don't have any connection. What reason they are quoting is that a new DB box has to be installed. I don't understand, how can such a big company is not able to solve such a minor problem.
Airtel's service has downgraded tremendously with no professionalism whatsoever. There was no communication from their side regarding the problem and Everytime it was us calling them. I am so fed up of this situation and even tired of scolding the useless customer care executives who are big time liars giving false commitments.