Airtel Complaints & Reviews

Similar issue with me as well:

FOLLO celebrities service decuted rs 60 through some non deliberately clicked URL as per customer care.

Lets check some TRAI regulations to file a complaint to deduct money without user consent

My airtel number [protected]
Alternate contact[protected]

My number [protected]
Alternate contact [protected]

I was using my airtel sim for past 9 years and never over drafted my account. On some work i traveled out of india and not used the sim for 90 days and suddenly i got an sms saying my sim will suspended as i didn't use any outgoing call/sms in 90 days period.

I contacted customer care and they told if i keep balance of rs 20 in account they will deduct 20 rs and account grace period will be extended for 30 days. I immediately recharged with 230 talk time and thought my sim wont be disconnect. Very next day sim was blocked for no reason then what was purpose the customer giving some suggestion and is that customer rep not having knowledge or airtel's fault?

I read trai policy 90 days period if no outgoing sms/call/data usage the sim will be blocked but within 15days if we recharge 20 rs.In account the service provider should reactivate the same sim. Customer rep was not ready to listen to me.

Finally, customer care guy told me to submit same proof at india and get the sim. I arranged something and asked someone to submit all proof to nearest airtel showroom and they told its not possible to do for a deactivated sim and its applicable only for blocked sim.

Again called customer care and they told policy is there. I should go anywhere and check but they not ready to give proper response as my sim deactivated and they saying no way the call going to be useful them because my sim blocked. What kind of response??

I never written complaint like this but i am so disappointed so someone new to airtel should never choose their service and its a wake-up call to new customers who think airtel will do best for customers.

Thumbs down airtel!!!

My deactivated number - [protected]
Alternate contact - [protected]

@Airtel_Customer_Care

Required details are mailed to the given email address.

Email has been received from Nafricahamed A generating another reference number !!!
.
I am really sick and tired of just getting compliant reference numbers with not sight of resolution of my problems.

Your team will just call and close the compliant number and then again a new reference number is issued what happened to my earlier complaints :

Compliant ref no. 69993574 dt: 25th june 2016
Compliant ref no. 70029152 dt: 26th june 2016
Compliant ref no. [protected] dt: 29th june 2016
Compliant ref no. 70101473. Dt: 30th June 2016

We are just waiting from 23rd June and still the problem is not resolved. Why these complaints are not addressed

In your mail you have mentioned to write to you and remind you for the pro rata waiver.

why not put reminder in your system for waiver. What waiver are you referring to. Is it just Few free airtime ???

Treat me as your customer and not your employee or your servant.

So no bill payment until the matter is resolved and adequately compensated.

Akanksha Singh,

The problem did not get resolved until recent, how come you are saying the matter is closed.

Please refer to my various compliant reference . Also what about the losses incurred by me due to non availability of Internet.

What about the non availability of internet all these days will this be billed to me .

Rohan Vardhan
+[protected].

Still no sign of internet connectivity . Please note that I am not going to pay the bill for Jun-July 2016.

Today i received a Bill for the month of June and July and the Archana from Appellate authority called up and said i must pay this bill and then only they will cancel the services. Airtel is thinking the Subscribers / Customers as bunch of fools and Airtel is asking me to pay for the services that was never provided . Since 23rd June 2016 there is no internet and still they are generating the Invoice.

The most funny part is today i received the Airtel Bill and also i received an automated messaged from Airtel stating that 50% of the data has been used.

I did not use the internet and still their system is showing my data usage.

Airtel must pay for the mental agony, irreparable financial loss and compensate for the investment made in the purchase of dongle.

Shameless Airtel is forcing me to pay the Bill and wants to Profit out of me.

Definitely, there is no question of continuing with Airtel, any more with this forth grade services.

My complaint need to be suitable addressed

Rohan Vardhan
Sudhir Vardhan
+91 [protected]
+91 [protected]

The same thing happened to me today. Called up the airtel customer care and cancelled the service and raised a complaint. Airtel is definitely hand in glove with these service providers.b They are refusing to tell me how it got activated.

Does anyone know the escalation procedure in the telecom department side.

I am sure many people would have ignored the sms thinking it is a typical airtel advertisement and will realize it only when thier balance runs out.

Akanksha Singh,

Thanks for your quick response.

How to check Airtel account number for prepaid number?

Thanks,
Karthik Babu

Following are my complaint numbers :[protected], 52849734, 52866518, 52900967