Airtel Complaints & Reviews

18-may : i visited airtel store bangalore (Maleshpalya branch) to port my number from airtel andhra pradesh to airtel karnataka both prepaid and i have submited document with photograph and paid 20 rs for new sim. And they informed me this will done in 7 working days.
20-may: i recieved text "you requested for porting the [protected] to airtel has been recieved"
21-may : i recieved two text again from airtel 1) "dear customer,...

Myself Goutham,
I was an idea postpaid customer from last 2 years, one fine morning I received a call from one of the airtel Executive for a postpaid connection and I found the plan interesting and I have submitted all my documents with port Number around two weeks ago and they said that it takes one week of time for network change.
As per the process idea has stopped services on Saturday but I didn't get any information from...

Sir,
I have ported my sim from airtel karnataka postpaid to airtel karnataka prepaid. This was ported 10 days back. Till today i am not able to make any recharge. I went to the airtel shop in kammanahalli for 6 time. Everytime i go there, the reply me that they have lodged complaint but nothing is happening. I am a person who used to pay nearly 2000 rupees every month as airtel bill when it was postpaid. I am person who use phone...

Hi my name is niranjan kumar sharma. I have taken a bill plan of rs 149 but without any intimation through email or message they change my bill plan to 149 to 199 and then 225 in 26 april 2016. I am changed this plan 225 to 149 in 29 may 2016 when i got the bill amount april cycle. I am mainly use std calls and lot of charged done in my bill cycle unusualy. Every month i got bill of 230, 220, 240 only but this time i got 364.15 rs bill it...

I was received the call from your customer care on 28 May. He said that I will be given to one offer for you, in this offer your plan has been changed, 35 paisa/ minute STD and Local. I am waiting till this time. Today, I have consulted the customer care, but, he denied. This is cheating and 420 with customer. If, you can’t reply within 24 hours, I will go to consumer court and social media. I have sufficient proof regarding your cheating...

I have subscribed to 3G top 1 GB Rs.265 through Airtel money on 23/05/2016

But the transaction has happened twice in my Airtel money account and money is debited twice.

i have raised my concern with the airtel and they are not providing an proper response not in mail and in call.

They dont even respond my mails. complaint - CASE:14891

[protected] 23/05/2016 10:08:58 AIR_PREPAID_MOB|CH:Customer...

68206448 is my service no and it is been raised on 9th May and I did not get any resolution or response properly from airtel. Every time some or the other excuses. They closed the earlier service number by telling some non sense stories and also when I request them to reopen they had declined to reopen and registered a new complaint. I also have another problem on the upgrade which was another type of short film.

This is the...

I had made a request to replace my old airtel set top box with a new one.
The service guy replaced my old set top box on 09/04/2016 and charged me rs 200 in cash for the same and told me that hd channels will be provided free of cost.
But however airtel started charging me as soon as a month was over from the day the new set top box was installed and i wasn't intimidated about it.
I had made a complaint on 28/05/2016...

Hi I had been recently activated my number with a my pack of 370 n the amount has been deducted twice if I call customer care they are telling they can't refund . is it small amount for to neglect???? How can u charge the pack twice??? If a company like u dthink so much about the 370 ts how about the common people like us think . please revert back to me . or else I'm gonna go to consumer court regarding as this is not the first time I'm...

Hi i m website developer. I m using airtel sim card for internet uses in last two days from my 2 different sim card the balnace cut off amount about 1000 rs in 30 to 40 different services.. Whis is the best way to make a fool peoples airtel goes down in my eyes i use airtel internet coz the internet networks is very strong but thats the not right way to cut off the balnace.. I called cousmoer care they say if i deactivated the services in...

Hi,

This is to inform you that today I had receive a call from airtel Jharkhand number #[protected] asking for my bank details, I am sure this number is being taken on fake documents so being a responsible citizen I am informing the company to please verify the document and block the number immediately before any person is get cheated and if possiblee take legal action too.


Thanks,
Kumar...

I recharged for an full talk time of 249 . It got credited but still it shows as 0.0 balance only . The customer care says thr is no option like that in airtel but I recharged as per the airtel tarriff only .. am in bangalore now using the chennai number in roaming . I have the photo proof of the tarriff . please resolve this issue as soon as possible...

Respected sir, myself is k. Koteswara rao s/o k. Appayya korasavada village of srikakulam district of andhrapradesh consuming airtel prepaid number i. E.[protected] i want to complete call log history from 1st june 2015 to 29th may 2016 to my email [protected]@gmail.com for the purpose self assessment of the call history which helpful to me in my financial estimation. Thanking you sir yours faithfully k. Koteswararao....

Disgusted with Airtel. I kept getting main balance deductions for data usage although my data was disabled and my WiFi was switched on which means that even if data was enabled, it wouldn't work. I stayed on the phone with customer support for about 37 minutes trying to explain this to him. They don't respect their customers and are least bothered about them. At Airtel as told to me by the representative, "the customer is NOT always right"....

I see airtel is least concern to resolve the customer issue as it is more than 6 months but failed to keep commitment of delivering services as per airtel plan.

Now airtel team is keep closing request as solved and i am facing issue.

Do not take any services from airtel as this is unreliable and not customer oriented company.

Better to go for other vendor who is able to deliver services.
br...

I am having airtel number from last 6 years in bangalore, whole of my family using airtel because of its very good network and service. I recently shifted to BTM 1st phase and frustrated with the low signal, call drops and noisy reception. Raised several complaints but not getting any response for correction of this problem. My postpaid relation number is [protected], as I am not revealing my number due to open forum.

Please...

This is as per the complaining no. i have registered through Airtel customer care[protected] and[protected]. after completion of my 4G data pack as per my plan package, i have activated the smart bytes of 1 GB 4G data (300 rs . after that my network was showing only 2G and the speed of network was too slow. after many calls to customer care executives, finally i got connected to a customer care supervisor ( Mr. Prashoob) . after explaining...

Dear Sir/Madam,

On 2nd May 2016 we called up Airtel Customer Care No 121 and requested them to disconnect only Broad Band connection. They said they will disconnect without informing us that even land line connection(Voice call) will get disconnected. After two days when we called they said within 3 days will activate our land line no.

On 19th may 2016 only they given us Complaint Ref.No."67939626". Everyday...

I have airtel connection for my wife since more then 5 years..She was using feather phone with not internet connection till two month back when I gifted her new smart phone. I received a bill more then three times than her normal average bill of 100 Rs.

When I check bill to my surprise extra bill is due to internet usage. I inquire at airtel store that how can we get internet bill without giving request for internet service...

Have taken a new High Definition Set up box, On subsequent recharge they are deducting Rs.15 calling it as Idle Maintenance Fee. They claim this charge is idle maintenance fee for customer charge after due date. Though I have paid for the Set up box, Installation and dish, I am not sure what kind of idle maintenance they are doing on my set up box. With a week of delay they charge 15 bucks for maintenance. These charges are not explained...