Airtel Complaints & Reviews

I applied airtel broad band connection on june 07 2016. But i am not getting single message from the concern team. I paid 3000 rs. I called so many times to customer care service but i am not getting proper update they are telling same answer day by day (Need 48 hours to work on like that)

This is my very worst experience from airtel team. Please do the necessary action in this regard.

My reference number provided while collecting money - tnpc767368
Complaint number[protected]
Refund request reference number - aord2c4bc
Agent mobile number - [protected]

Regards,
Sankar. M

From,
Umesh Sharma
Chief Manager(M)
Argada Area
Central Coal Fields Ltd
At & PO : Argada
Dist: Ramgarh
(Jharkhand)
PIN 829101
To,
Dated 24/6/2016
The Airtel 3G Data Incharge
Jharkhand

Sub: Fraudulent Deduction of Data from my Mobile no [protected]
D/Sir,

I am regular user of your 3G Data services . I used to use approx 1 GB 3G data in every month. But it has been observed that during last one week deduction of Data is not as per usage. You are deducting large data amount even when the usage is less. During last one week you have deducted approx 400 MB without usage.
I purchased 2 GB 3G Data on 23/6/2016 vide transaction Id no [protected] in my above Airtel mobile No [protected] and 2512 MB Data was credited in my account. But you have deducted 25.95 MB and again 2471.82 MB though I used approx 4 to 5 MB data. Now the data left is only 84.74 MB. Thus you have stolen approx 2500 MB data . It is very much disgusting for a Company like Bharti Airtel.
It is require into the matter and refund my 2500 MB Data in my account immediately . I am going to lodge FIR with the Jharkhand Police for your misdeed. Besides this I will put up all sorts of Complain to your High Ups in Airtel.

Your's

Umesh Sharma
Mobile no [protected]
Dated 24/6/2016

Hi, i am using airtel mob no-[protected]. at my location Andheri Saki Naka, during my office hours no network coverage in area. After several complaints written and telephonic complaints to airtel nodal officer no action taken against my complains, after several followups i came to know that i have to wait 45 days after i can port from airtel. I am loosing my money every day.

I purchased a local + std calling pack from Airtel 129 online store for Rs. 67 that gives a rate of 40 p/min. After I paid for it, I received an SMS that my calling rate for local and STD is now 45 p/min.
Once again Airtel has done it again - a clear case of cheating a customer. I reported it to them and most likely I will get a call from an agent asking me to prove it and make me go through a horrific experience.
After cutting off my landline and going to DISH tv, I hope to get my number ported to another carrier and my family's.

Here is the complaint #, just in case they care about it:
PR[protected]

Name: shantanu Srivastava
Phone number:[protected]
Circle: Karnataka, bangalore

Issue:about 3 weeks back, i had applied for porting my number to airtel Delhi circle.
I had paid 130 rupees to airtel vendor.he had promised m porting will be done in 1 week with 65 rupees talk time.its almost a month and there is no update.
Moreover, the airtel vendor is not giving me proper update.
Kindly update me

Vendor contact number:[protected]
Name:anand
Area:kalu Sarai, new Delhi

I was an airtel myplan postpaid customer having [protected] as master and [protected] and [protected] as child numbers. I ported out from airtel to vodafone postpaid for bad service as one of my child no is not getting 3g data after several complain for around 2 months. I ported out from airtel without clearance of outstanding ..but i paid all the amout after that it was like 1947 rupees paid 1950 my account in airtel showing -2 rupees outstanding now ...but i got blocked my all three numbers from 6 days and i was roaming from airtel store to vodafone ministore ...i had to submit the payment receipt in vodafone ministore as a prof of payment...airtel store saying u r ok no prblm here...its all with vodafone ...and vodafone saying like airtel mailed us so ur three numbers blocked and they are saying now that they mailed my money receipt to airtel but they are not giving any reply ...what should i do ...i have three no blocked almost 6 days now ..its getting irritating and frustrating also ..

Today morning ie 23/06/2016 when i woke up at 9am, i saw message on my phone that rs.35 has been deducted from my balance for a service named fashion bunny. I was surprised because i never subscribed to that service. I called up airtel customer care, customer care executive was of the view that i asked for the service at 7.56am, on 23/06 when i was sleeping. I talked to her supervisor, she clearly mentioned that they cant refund the money without any apologies. I would like to get atleast refund of rs.35. Phone number is [protected], and my name is vineet nair.

I used to use data packs of airtel. when out of 1gb 100 or 150 mb is left they just finish it up and then they deduct talktime balance 70, 80 or even Rs 100 within seconds. today I was not using data plan on talk time I recharged for Rs 44, I was given 130 mb then in fraction of minutes the whole data finished again. disgusting. shear loot. no one is there to control

Dear sir/madam,
This is with regards to my no.[protected]. I had a outstanding bill of 3500 for jus a month. I started receiving calls frm the recovery dept. No. [protected]. The girl literally threatened me pay up immediately or else we will permanently disconnect ur no. I[censored] c my bills i have been paying approx.1700 every month. I jus paid 1200 now n am suppose to pay 1900 by today only but the girl from tht recovery dept. Is calling at least 100 times in 30min interval on my alternate no. And threatening saying “kardo payment with in 5 min nahi toh ghar par aadmi bhej dengay n hungama hojayega, fir no. Bhi permanatly band kardungi fir leke ghumna apni mummy ka phone” wat sought of recovery is this to a one month old bill and even whn the customer is paying up. This is the dilect:hamare pass aur koi kaam nahi hai kya”. I asked for the supervisor she said waseem khan.. Not available.. Im cacalling from airoli mumbai…to add to the insult the lady called my mother saying aapko sharam nahi aati…i wish i would have jus been thr would have tht ladies case.. Is this the way to talk…

I regret to inform u that i[censored] hire such people then im sorry airtel as a brand is degrading ur standards.. It feels like im living in a gundaraj era and using a local gully network…. Pathetic…..

I would definitely pay it.. N think of porting it…..

Not at all thankful,

Jason george…

Hi,

I am an airtel pre-paid user. Last week i swapped my 3g SIM with a 4g SIM. Since swapping I am not getting any incoming calls nor am I able to make any outgoing calls. I had put my airtel SIM in another 4g compatible handset and the issue was still the same. Whereas when i have inserted a vodafone 4g SIM in my cell it seems to be working perfectly fine. Moreover the airtel customer support is very non-co-operative.

I had swapped my SIM from an Airtel Store in Airoli the sales persons present at out there are not at all customer friendly. It seems its a pain for them to handle Customers.

A simple swap from 3g to 4g has resulted in me wasting my 4 to 5 hours in getting my issue resolved. Still the problem persists.

Airtel's quality of service and network has really degraded over the past years. The most important point being its shown that 4g is available everywhere whereas in a city like Mumbai we face for airtel network connectivity.

AIRTEL No :- [protected]

Sir,
I want to know is that the indus towers have any project in madhya pradesh in perticular jabalpurfor installation of 4-g network roof top towers.

Beacuse some body approch me for installation of roop top towers for bharti airtel company. He promise to give rent of rs. 30500/- per month and advance of 12 month rent, for completing th formalities he want rs. 50000/- for insurance, and other permission work. Till date i have not paid any thing to him
He is calling from mumbai his email address is [protected]@airtelbharti.In
And mobile no. [protected] name alok pandey from delhi airtel.
Please advise me what to do.

Hi,

Its been more than 2 year I have been using airtel service provider in mumbai(Goregaon east) office location is malad west.
Signals r too weak to even talk. I face hell lot of network issues. Most of the time i get number not registered on network or out of service area.

I also switched to vodafone no use. None of the companies r providning good network in Mumbai.

Sir my name is shivam on 18 june 2016 i git a call from airtel company he said you will won 5 lakh rupees and pulsar so please vfill the form fee is 350 rs then he said next day your amount is very big so pay the tax 5200 rs and then he said give me account no then he said next day your account is not complete for this big amount so you will pay n6300 rs then he said me next day aab aapko kush nahi milraha hai or galli di so please do some thing take action for him my contact no [protected]

Intially when i asked for a new airtel connection, i got it after 25 days. each time i call them they are saying its a cable fault issue it will be resolved with in 2 days. but i got t only after 25 days.
late when i shifted to some other area and i asked for shifting of my connection. it's very bad experience for me. same thing repeated for me as they are saying same issue cable fault.
its been almost 15 days since i asked for shifting of connection. its not yet done.

guys please dont go for airtle broadband/mobile connection. go for other networks like ACT or heathway or some other network. compared to airtel they are far better.

I received a message stating "MYPLEX MOBILE TV service has been [protected]@Rs45.0 for 10days. Txn ID S[protected], 23Jun16 11:45. Service will be renewed after validity expiry. To use, Click http://www.myplexnow.com (data charges apply). To deactivate, Call or SMS STOP to 155223.For more services, call 56789 or click http://56789.airtel.in" which was not activated by me. When I contacted Airtel Team they said that this was deliberately activated by me and said that my balance won't be returned. So please help me.

I hv got a duplicate sim and it has been activated but i am unable to send any messages or use any services other than call. Call is also not going on all numbers like my second number is [protected], and i cant call on it. Kindly help. Also i am unable to use *121# or *567#. I am also not getting any messages from company of recharge or anything.
My no. Is [protected]

Hello Team,

I am not able to access proper airtel network in location. I already raised one complaint but it was closed without customer confirmation. PR[protected].
If any one person calling me during that time it was out of network, I am really unsatisfied with airtel network, I already port into airtel network but looking bad network.
sushant
[protected]

I am using airtel no. since 3yrs haven't cross checked any bill but lastly when i checked out my last 3-4 bills there were amount mistake and extra charges implied. customer care transferred my call to the senior for concern department but he also couldn't satisfied my query and later on they asked me to wait for the call from their account department.

I have been using airtel IPTV for last 11 years and till now no one has notified about IPTV shut in Delhi. I just read here about this abrupt closing of operations. Being a consumer, i want compensation from airtel as i do not want to switch to dth but continue with IPTV only. I use IPTV +broadband +fixedline on a single bill and I'm not sure how Airtel will fool us. How will they divide the charges if they close down one of them. Why should I continue with Airtel when i can get broadband and fixed line from better providers.
Closing on services with 1 month notice is not justified as I need a better window to search for options.
I demand compensation from airtel instead of switching platform or else I have enough proof to go to consumer forum as airtel is planning to cheat consumers.

Airtel - you cannot close down services without notifying consumer and giving them enough time to look for options and offer switch to your platform only which is a clear cut case for forgery and trying to fool customers to create monopoly.
If you offer services but cannot sustain them, better quit this telecom domain.

Highly disappointed with airtel.

I pay Airtel broadband for 16 MBPS of bandwidth. For the last 20 days I have been receiving between 1 and 10 MBPS. I have lodged two complaints with Airtel. I have escalated to the Nodal officer, and the Appellate officer also. Airtel has not resolved the low bandwidth issue, even though I am paying for 16 MBPS. Customer care just marks the status of the complaints resolved when the problem still persists.

Complaint on June 3: 68552538
Complaint on June-12: 68894388
Email to nodal officer on: June-13

My broadband user id: [protected]_ap
Relationship number is [protected]

Airtel needs to do two things:
1. Fix the problem immediately.
2. Refund payment of one month.