Airtel Complaints & Reviews

Hello,

I am using Airtel postpaid services since 3 years. I have upgraded my monthly postpaid plan from 149 per month to 299 per month on 15 July 2016.

The customer care executive who suggested me this plan was said i will be getting 1.18GB 3G/4G data on this plan will get activated after 30 mins. But since then till now I can see 100% data has been consumed without switching on my celluer data on phone
.
How come 1.18GB gets consumed without even switching on my celluer data from my mobile???

I called customer care many times but didn't get acceptable response.

Please look into this and take proper actions so that they should not cheat their other customers. Really feeling very disappointed from this Airtel.

Thanks.
Mangesh

I have bought new simcard same number and number is [protected]. Pls active my card i have five days but my card is not active. I have submitted my document., but no response by deler.

I purchased a number from changanassery, kerala on[protected]. It has not activated yet. So, we purchased another sim from kakkanad, kerala on[protected]Mobile: [protected]). Both the numbers has not been activated till date.
Whenever enquired from the shopkeepers, they say it will take another 24hrs. When enquired via airtel customer care, they say talk to the shop keeper. It's been almost a week, and still not activated.

Attention... Attention... Attention
Wrong practices by airtel. I had 2 airtel postpaid numbers under various plans, and now i want to tell everyone, do not buy airtel postpaid, rather prefer prepaid service as they can not charge you illegaly. (At least you can expect them not to). The ordeal i have to go thru with airtel is only made me question the type of company it is. Airtel is one of the most expensive service providers in the market and they claim to be the best (Open network stunt). The truth in reality is a lot different. Airtel charges you money for services that they promise to deliver. No doubt they have good network coverage but this does not mean that the services are also worth the money they charge you.

1) airtel sent me a bill that had an charge added to it twice, which was not even suppose to be there (Please see attached photos as proof). I had to make calls and send emails to get them off my bill which was amounting 200rs. This if overlooked would have made me pay the whole amount and this would have been non refundable. Later airtel official admitted their mistake and said sorry (Till next time).

2) one of my airtel number +91-70*99 was lost and switched off 3-4 months back. Till that time all bills were paid on that number. After that airtel never contacted me. Now after 4 months i receive one (1) sms from airtel on +91- 80*00 saying that i have an outstanding amount of some 800+ rs and need to pay the same. On receiving the same sms i got in touch with the airtel local office and asked them to close the account and tell me the final bill. Till date im waiting for the same. And now airtel have stopped my outgoing calls on the number+91-89*00 whose bill was paid. And not forcing me to quickly pay all bills without any discussion and then only they will start any service on my number. Despite a call on the customer care and confirmation that my number will be restarted soon, im still waiting for the same, when contacted the local office i was told that i need to pay the bills in full and it does not matter that i didn't received any bill during 4 months time. And as the alternate number given to the account is of airtel, that's y airtel has stoped the services to the number whose bills were paid. As its there will to give the service or not.

3) during this time i got a fresh bill for the number +91-89*00 and i paid it in 2 parts. 1st via paytm and 2nd via cash in local airtel office. After checking today on airtel app i found that the cash bill is not paid yet after 2 days. Now the fun part is that the local office is saying that they didn't receive any amount from me. Now i am wondering that for what reason i visited the airtel store, if not for paying my bill. On asking local airtel office told me that they do not have a operational cctv system, hence my claim can not be proven. As a standard practise airtel never gives a receipt and/or bill for cash bill payment. So now im at the mercy of the local office who is claiming that i only came to the store to chit-chat, as the same count not have been done via phone.

All the above statement are not from various people, it happened to just one person and im that person who is also writing this post. I am not related to any other network in any manner and any one want to verify can email me @ [protected]@gmail.com and get in touch.
{sorry can not give phone number as incoming me also be stopped after this post.}
To all airtel officials, prefer hiring well behaved and well spoken personnel in your regional/local offices as well. As they are equally important to hiring well trained and qualified personnel in your own head offices.
If you seriously wish to know the details, please feel free to mail me. Will provide you with an alternate number (Non-airtel) for further follow up.
Rgds
Umang singh

Dear sir,
1. I would like to inform u that i opted for airtel dth since oct 14. After expiry of first plan with the guidance of airtel executive i have opted plan for value prime 24 hd for eleven month of rs 4842/-and got recharged on line. I was assured by airtel executive that this plan will be effective wef 05 oct 15 for 360 days (I. E. Up to oct 2016), where as it has been expired on 26 jun 16.
2. I enquired with airtel many executive but they are replying that your previous plan was in service because u have not contacted any executive to get it change. Sir, once i have recharged this second plan on line with the guidance of airtel executive why he has not changed the plan, neither i did not receive any message thru any means from airtel dtv. Thus this recharged money has been expired by 26 jun 16. Before expiry there was so many messages from airtel dtv thru sms, e-mail, by phone and in tv during shows.
3. I have observed that after gtg recharged, airtel dtv keep quite and keep on looting people in this faishon.
4. I talked so many executive but all are failed to answer my question. Airtel dtv also not refunding my balance amount to me where as i have asked thru all the means.
5. It is requested that please study my case and help me to get my this plan activated up to its full time frame (I. E. Up to oct/nov) or let dtv take back my eqpt by refunding its cost.
6. Thanking u in anticipation.

I had requested, a few months back, an airtel hotspot dongle. I was intending to use it primarily to wfh when our home internet went out, and in the manipal hospital (My mother was in the icu then).

I was told falsely by airtel that they had working services, and they sold me a wireless dongle under these false pretenses, for which i paid over rs 2300.

From day 1, the service was poor, and when my mother eventually got discharged, i found that the dongle never worked from the home address where the airtel representative came to to sell me the dongle.

When i complained, airtel dodged around for a while, before telling me that they had no tower in my area and the situation would be like that for 90 days!!!

I told airtel to cancel my service immediately, and to return the money i paid for the dongle under false pretenses.

They refused to return the money i paid for the dongle, and insist that i pay for services billed to and beyond the date i requested the cancellation.

Now they call me every day, harass me, and use abusive language on the phone.

Hi, Iam getting unwanted calls from the phone number[protected] and when i take the call, i will be kept on hold and they speak in local language and some times they do not speak.

The voice seems to be sarcastic and the calls are being made almost every day.
The caller ID shown on my display is Airtel number.

Hello
I migrated from vodafone to airtel and my number is [protected].
After the migration process was completed, i am ablw to make calls but incoming calls are not coming.
The message to the caller is that the number is incorrect.
I visited the airtel showroom in purasaiwalkam, chennai and they tried and could not resolve the problem.
I called up customer care and they told me to re insert the sim in aeroplan mode and then change it to normal mode.
This too had not worked.
I have not got any further supprt on this and i my day to day activities are affected.
Please address this issue at the earliest.
You can call me @ [protected] which is my alternate number.
Regards

My No. [protected] resident of Madurai. This Number is in use for
more than three years. . I was using this number for browsing purpose through Modem in my laptop.But all of a sudden it was not working.When I contacted your personnel they told that the sim is in active condition and they advised me to contact your any one office for service of Modem. When I contacted the Anna Nagar Office (Madurai) they advised me to go to K.K.Nagar Branch(Madurai). When I went there they told they cant provide service of Modem and asked me to go to Simmakkal Office(Madurai). When Went there they told there is no such thing as Service of Modem and advised me to get a fresh sim card for the old connection. I got a fresh sim card for the old number on 14.08.2016.

But till date the fresh sim was not at all activated. They are saying one or other reason. I was running from pillar to post. I never expected of such a poor service by your personnel. Kindly do the needful at the earliest.

K.Maharajan. Contact No.[protected]
Email: maharajan.[protected]@gmail.com

Sir i was rechare[protected] time 10.45 pm indus mobile app my number [protected] is 50 rs the number was idea operater but selected airtel the amount was deducted my bank account but rechage was not dine plz refund money sir i was contact the the my bak customer care they was said the money was refund airtel company plz refund the money my bank accunt as soon as possible olz refund money

455 for the month of 6-jul-16

500 for the month of 6-jun-16

500 for the month of 6-may-16


The above charges are for the number [protected]


The other number is [protected]:


Pfb the charges that are extra for the same number:


436 for the month 27-jun-16

286 for the month 27-may-16

319 for the month 27-apr-16

500 for the month 27-mar-16

500 for the month 27-jan-16

54 for the month 27-dec-16


Total is 1455 for [protected] & 2095 for [protected].


I was never informed that i will be charged post the free usage. Had this been the case i would have migrated to a different plan. I want a waiver of the above mentioned amounts and want an assurance there would be no late payment charges as i will not pay the bill till i don't get a solution to my problem.

I had lost my airtel mobile no . When i asked customer care fore replacement he told that u should pay Rs25 but when i had gone to airtel store he was asking to pay Rs 120 . So please help me, alternative mobile no _[protected]

I have paid for activation charges of 1000 rs for broadband to the agent in cash.In my first bill, they levied same 1000 rs again. I have raised complaint 20 days back. Everytime i call, they tell me it will be closed in 4 working days but no resolution till now.

I am getting calls everyday for payment of bill but no body talks about the complaint. I have already mailed all the required documents to airtel but nobody is even explaining why the complaint is not getting closed.

Dear sir/madam

I was working with ril and my number [protected] was my company paid number and i had resigned from my job before 3 yrs and i had already submitted the noc provided to me by hr of ril to transfer the ownership at airtel gallery, andheri branch after which my billing address was changed to my residence address and even registered email id was changed.

Now after three years airtel had disconnected my mobile number, reason that the ownership is not transferred, i am following with airtel customer care but nobody is giving me satisfactory answer request you to help me.

I had also call & mailed to appellate of airtel and even they are not helping me to solve my problem indeed they are asking me to submit all documents again after 3 long years. (Were they sleeping for 3 years)

After a long time follow up with all airtel corncern people i was fedup and mnetaly tired so i asked them to cancel my number.

This is nothing but only harassment and i would like claim compensation for mental harrasment.

Regards
Milind padshah

I want my airtel sim ([protected])puk code my sim no[protected]u)plz send puk code this number [protected] or [protected]@gmail.com

Airtel takes advantage when you do not track your balance daily. It is such a pain to take connection from an in-ethical and cheat company:

I got the below msg after my recharge of 510+30 rs..In july..

Payment received rs 30 for airtel digitaltv id[protected], updated a/c balance is rs 544.68. Current monthly charges - rs 505 next recharge date is12-sep-2016. To know account details give missed call on [protected]

And then i topped up with 250/- rs on 10th july... And with my top plan of only 229 per month, my next recharge date should show as additional 33 days... Or 15th october 2016.

But it is such a shame that biggest telecom company headed by favour and cheat sunil mittal that i am still fighting with them for my refund and justice...

Readers,
My request to you all is not to trust airtel d2h,
Airtel can charge you extra and wipe your balance without your permission.
As they change your plan and top up without your permission..

Shame on airtel.

Dear sir/mam,

I want to block numbers[protected] i am getting fake calls and messages from that number from last 1 month. I talked to customer care but they told me that its not possible for airtel to block some other number.

My number is [protected]

Please block the the above mentioned numbers for incoming calls and messages to my number.

Kindly do needful.

Regards, jaya

Sir main airtel company ka sim use karta hon jis m maine 129 store se 248 wala 2g pack activate kiya tha
Jo ki ek offer tha
Ismain mujhe 3gb unlimited data milne ki baat dikhye gaye thi
Activation ke baad sms m bhi 3gb unlimited data ki baat kahi gaye
Lekin activation ke baad mujhe sirf 2gb data hi mila h
Baaki ka data company wapis nahi karrahi

I miss glory efiong asukwo of 12 mfon eyo street, oron, akwa ibom state of nigeria wishes to lay a formal complain about the transfer of my former airtel sim no: [protected] to an unknown person who have been withdrawing my money using airtel mobile topup facility. I lost the above number since the year 2007 and i went to my bank (Ecobank) in year 2010 to effect the changes to my new phone line which is now [protected] but to my utmost surprise, the person with my former airtel no keep withdrawing my money and i have complained to the ecobank authorities and same with the security, the police on this matter but i have to also inform you as the company that provided the service to my former line. Pls unravel the person with this number and location and text to my new phone no [protected] as the police are on top of the matter.

Thanks
Glory efiong asukwo
Oron, akwa ibom state

My name is raguwaran, i am staying in erode, tamilnadu
Address:
K. Raguwaran
No:42, 10th cross, pillayarcovil street
Molapalayam, erode

I have airtel pospaid my number is [protected]

Last 8 months i using this number but when i came in my house airtel signal not there airtel network only having this problem already three to four times complained in customers care till not response so kindly solve this problem immediately