Airtel — MNP application rejected after 16 days of delayed process by Airtel

Address:

Hyderabad, Andhra Pradesh

I've planned to Portable my current network Reliance GSM to Airtel Postpaid and submitted all the required documents on November 5th, 2013 at Airtel office, Begumpet, Hyderabad.On receiving the submitted documents, Airtel Customer care executive Manasa promised me that the Portable to Airtel gets activated in 7 working days I dint get any notification or intimation either from Reliance GSM nor from Airtel for the first 10days. I've visited Airtel office enquiring for the same but they keep on said that its in process. In this process, all incoming connections to my current Reliance GSM network got deactivated suddenly and I've no contact number in use. On enquiring the issue, Airtel staff Manasa comes up with an explanation that My application to Airtel got rejected due to technical problems and i need to re-submit all supported document and wait till next 7 working days to get it activated. I am a software engineer and in this 16 days period, I was unable to attend to any of our client calls and it made a big impact on my job. So, i kindly request you to consider my request and sue Airtel staff for their neglegance and irresponsibility towards their job. Regards, Srikanth Kattam +91 [protected]